Bet365 PLAYER REVIEWS(2680)
Jonathan
01 April 2023
Comment from uk.trustpilot.com
I am disappointed to see negative reviews of this company . The only complaint I have in years of betting is that they can be slowish to get odds up sometimes.Good customer service , though I have had to wait a while for live chat , when I was connected to an agent all problems were resolved to my satisfaction .I have not made enough money to comment fairly on how they treat regular winners .Recommend this company as a must have betting option
Robert Ruddock
01 April 2023
Comment from uk.trustpilot.com
terrible betting site restricted my account after 8 months restrictions phoned them back upto see if they could unlock the restriction they told me to self exclude my self for another 6 month and were not going to lift the restriction bunch of nobs dont use bet365 they take your money but when you win they restrict your account dont use these again
Oma Viesti
01 April 2023
Comment from uk.trustpilot.com
I can't log in, my account is closed. When I contacted support they told me to try using another device and reboot my PC, i told the support that i don't need to do those i am IT-Support and i know that would just waste my time. Then the support asked if there is anything else he could help with, i said i have already tried to login from phone, then support customer said do everything in order, if those does not work then contact support again and we will escalate it. Then Support closed the chat without me being able to respond. (support customer name was Meg C)Then i did everything in order and contacted support, it says only one in line so i should be able to talk in livechat quick? No... I waited 10 minutes and no one came, i think they blocked me from livechat as well.
The New Theorist
01 April 2023
Comment from uk.trustpilot.com
Awful slots! Just completely avoid TRUST ME. If you've ever played a rubbish site and thought wow that ripped me off, well, THIS IS WORSE. No feature in 200 on 40p bets is not only a con but a deliberate technical mess about of the slot. No slot features, no bonus, no payouts on the actual spins... Obviously some kind of illegal interference, AVOID
Eric
31 March 2023
Comment from uk.trustpilot.com
The best bookie for me and I have used a few. Im surprised by the negative reviews. I had no bother verifying my account(a few years ago now). I dont play the games so cant comment on that but for sports betting I find their odds on soccer and horse racing to be far superior to paddy power who I also bet with. They throw me a free fiver bet every now and again and have other ways to win free bets. Im in profit with them and never had any major problems and I have found customer service to be quick responding to any questions.
Josh Huntrer
31 March 2023
Comment from uk.trustpilot.com
They let you gamble even if your on gamstop . No social responsibility or measures in place to help people with addictions . Horrible company !
Michael Horan
30 March 2023
Comment from uk.trustpilot.com
The bonuses and everything are just scam. Once you start betting they will start giving you excuses to not be able to withdraw your money... My account was limited and closed. It was a waste of time and money.
DJ H
29 March 2023
Comment from uk.trustpilot.com
This is by far the worst gambling site I have every been on! I sign up all the way through the song and dance nonsense including downloading an authenticator my phone says I should not then I verify myself only to have a qr code come up ever 3 mins with a need for another scan. Each time saying your verified. Twice I lost out on a bet I would have won b/c I had to verify again......interesting it never came up when I had a losing hand. Now I have to wait for these jokers to send me my money back. Never mind verifying me I do not verify this site as anything but god awful
Ericka
29 March 2023
Comment from uk.trustpilot.com
The betting site is BS. Open an account, bet a dollar and get $365.00 In bonus bets is bs. Can't bet if you can't be verified for your account. Verified on three other sites just fine but not Bet 365. Uploaded drivers license but more information was needed, yeah ok. Wouldn't won't to give too many people $365.00. Website was constantly freezing as well. Say yourself the frustration, not worth you time.
andrew gibson
29 March 2023
Comment from uk.trustpilot.com
Very poor customer support lose and deposit 10k thats my choice yes but no phone call like they say they would are they protecting the player or using tactics to their benefit? In that 10k on slots Ive never been ahead once nor have I asked to prove any KYC or SOW,avoid people be warned only my honest experience on here.Plenty good casinos with higher RTP out there this isnt one of them Im afraid this also highlights the UKGC failure on how they allow them to operate with no interruption or investigation,its worrying.
Sharon
28 March 2023
Comment from uk.trustpilot.com
I dont understand all the negative reviews,Ive lost a few times,and won also,think this site is fair,lots of good games and quick withdrawals,I only play for fun so if they carry on being fair Ill be sticking with bet365
JERIN MATHEW
24 March 2023
Comment from uk.trustpilot.com
SCAMMERS - WILL BLOCK YOUR ACCOUNT FOR ANY REASONS.DO NOT USE BET365 AND SHOULD BE BANNED IN AU.NEED TO TAKE FURTHER ACTION AGAINST THEM
Peter
24 March 2023
Comment from uk.trustpilot.com
I found your website difficult to manage compared to Paddy Power which is a shame considering the free bets during Cheltenham week. Also the cost of a bet - I tend to use Yankee - increased after Id put my stake on the bet. It might have been my incompetence but there was no way of finding out.
Mark Townsend
23 March 2023
Comment from uk.trustpilot.com
Signed up using the 15 pound free bet credit offer if I deposited 5 pound.ID documents sent and accepted and account was verified but because the ID I used wasn't photo ID I wasn't allowed the free bets.absolute joke of a site.
Dan Thomsett
23 March 2023
Comment from uk.trustpilot.com
My girlfriend just had her account restricted under the guise of "responsible gambling", &"a duty of care"...She bets in tiny stakes & has made steady profit by betting mainly on racing, over an 8 month period. (7 out of 8 months profitable, to leave her 1100 net profit.)It's therefore blatantly obvious that it's Bet365 who has the problem with my girlfriend gambling, not her, but they're lying through their teeth & basically accusing her of not being in control, to cover for the fact that they're not prepared to let winning customers hold accounts with them. Unscrupulous, underhand, deceitful, dishonest, scum.
putinisafag fuckrussian
22 March 2023
Comment from uk.trustpilot.com
crooks need to be incarcearated immidiately . shut down and return plundered money..... some from the fake uk goverment make them umbrela and divide the booty,, shut down bet 3,65
Jelisha lopes
19 March 2023
Comment from uk.trustpilot.com
This is a mother fuc**"" app.i deposited Rs 1500/- through upi on march 12-03-2023 still i havent recived the amount to my account jelisha365 i contacted the customer support they asked for the proof i sent them.i sent the recivers proof too still they didnt deposit .this site is very fake................as i havent made any withdrawal on this my account was new.like almost 8-9k i deposit but i dont know what happens to this
Greg Sewett
18 March 2023
Comment from uk.trustpilot.com
Worst site I have ever played hundreds of pounds not 1 bonus and no decent wins just take take take greedy b*******s should be shut down for theft I understand it's gambling and I don't expect to win every time but I do expect to enjoy my experience but you get nothing from this s**t site
Paul Bishop
17 March 2023
Comment from uk.trustpilot.com
Absolutely rubbish. Dead spin after dead spin hardly a bonus comes up and now my accounts locked and won't accept the pass word I've always used??? Maybe it's a blessing in disguise. Good riddance!!!
Gary Jones
17 March 2023
Comment from uk.trustpilot.com
Awful service. You get banned for winning. I've tried to message them asking why my account restricted. All you get traders decision. So I asked for what traders said you can't get hold of them.I even said they the LAW or above the LAW. Everybody is allowed to appeal a decision well unless it's bet365. Useless customer service Useless chat facility.
Mr Martin Cox
16 March 2023
Comment from uk.trustpilot.com
With the Cheltenham gold cup looming I have to say that as a loyal customer to Bet365 I am really disappointed that there are no promotions or offers to current customers! Looking at other bookmakers such as William hill they have promotions running weekly. If I was a new customer, promotion loyal customer nothing. Very Disappointed.
Shamir Ali
16 March 2023
Comment from uk.trustpilot.com
Liars. Lying liars. Staff like Samantha W are useless. Bet365 are retar E d incompetent imbeciles. Absolutely disgusting and disgraceful. Pathetic company to deal with. They will take your money and lock your account for months and not respond. Check the other negative reviews. Also check their fraudulent ceo activities. Contact the CEO . They will be more than happy to help.denise.coates @ bet365 . com????????
Mitchell Carless
16 March 2023
Comment from uk.trustpilot.com
Horrifying. After being a member of the site for over 15 years, BET365 decided they needed to verify my acct. They restricted my account from wagering. Also i have $300 in my acct that they also will not give me access to. It has been over two weeks now that they have suspended my acct and I am not able to withdraw my funds and move on. Everytime I ask, they say that they need time to verify and review my acct and that they will " update" me as soon as possible. Same answer every time. Absolute crap! Terrble business practices. DO NOT USE THIS SITE. They are crooks!!
Darren
15 March 2023
Comment from uk.trustpilot.com
Never win, I like blackjack. Every time I had say 19 the dealer had 20 or if I had 20 dealer has 21. Always loose. Rigged, fixed unfair gaming.
Weng Lei
15 March 2023
Comment from uk.trustpilot.com
Absolutely awful customer service, cut you off while you still type. Made a withdrawal back to my old bank account, the bank said the money have already send back to bet365 because it's a closed account, max will take 3 days, so contact bet365, bet355 said could take upto 10 banking days, it's not even a lots of moeny but the treatment I get from the customer service are awful.
jamie
15 March 2023
Comment from uk.trustpilot.com
Crap as per usual all I ever seme to do is los emo matter what iste I sue there all linked they are aware what we spend and what we have in our banks gamblings a complet and utter fix it's riddled..
ed
14 March 2023
Comment from uk.trustpilot.com
I like bet 365 a lot and do understand that they can close down some accounts if clients are not playing fairly. I have been with them for over 20 years and like them. I was disappointed when Ontario made them take out horse racing in the new transition to the Ontario platform. However this was a necessary step to be legal in Ontario.Overally they are a great website with lots of great promotions.
Jodham Lawrence
14 March 2023
Comment from uk.trustpilot.com
Bet365 banned my account for no reason and won't even disclose the reason on live chat.
phil
14 March 2023
Comment from uk.trustpilot.com
Going off my own gameplay results and reading through the Lovely reviews here I,ve set my deposit limit on 365s slots to 10 a week and max of 40 a month. Coming down from circa 1000 a month and have chosen to move to Crypto casino sites non ukbased and using a Vpn to dodge the Uk gambling restrictions which i believe affect general gameplay and payouts.
Misc
13 March 2023
Comment from uk.trustpilot.com
Took my deposit and restricted my account for no reason. No communications or any notification. No way to appeal. Never broke any T&Cs. Stay clear.
Vinay
13 March 2023
Comment from uk.trustpilot.com
Deserves zero star.. Closed my account as soon as i start winning. They just want people to loose.
Andrew
11 March 2023
Comment from uk.trustpilot.com
Absolutely ridiculous. My account was frozen for reasons I can not comprehend. I bet thousands with this site but thankfully I only had a small balance as I'm not even able to withdraw or place any bets. Everything people have said about this site is true, I wished I had done my research first before signing up. You can never reach a live agent by phone. Gambling is stressful enough but this experience has been worse than any loss I've ever incurred.
Vicky Jatav
08 March 2023
Comment from uk.trustpilot.com
this is doing fraud to everyone so please don't deposit on this site and don't use this because they will not paying any amount
Holden Duebbers
08 March 2023
Comment from uk.trustpilot.com
They stole money from me by changing the odds of my bet that hit after it had settled. 50$ payed 2050$ they changed it to 62$ this app is a joke for that
dean
08 March 2023
Comment from uk.trustpilot.com
I placed a bet yesterday Chelsea vs BD my bet won partly due to 15 throw ins for Chelsea bet365 say there was14. There was a throw in 55.37 mins they say never happened (cucarella threw it in) and are refusing to pay 350. This is criminal. DO NOT USE. Here are the15 here are the tv minutes 5, 9, 18, 27, 34, 54, 55, 56, 56, 63, 65, 67, 73, 77, 97This is there responseAs there is no official statistics that are provided this is something that is reviewed internally, we have tat there were 14 throw ins these were between, 05:00-05:59, 09:00-09:59, 18:00-18:59, 26:00-26:59, 34:00-34:59, 54:00-54:59, there were two between 56:00-56:59, one between 63:00-63:59, 65:00-65:59, 67:00-67:59, 73:00-73:59, 78:00-78:59 and one additional one in 2nd Half Inj time which totals 14. Check for yourself 55.37 exists and they wont pay. DODGEY AND COMPLETELY WRONG
GRAHAM DUNCAN
08 March 2023
Comment from uk.trustpilot.com
I tried on various occasions to login to my account.This is not possible because it keeps on buffering for about 5 minutes then I just give up.Its annoying for this to hapen
Nathan
07 March 2023
Comment from uk.trustpilot.com
Every bonus pays pittance signed up 8 months ago not had a withdrawal don't bother wasting your money here
Anna
04 March 2023
Comment from uk.trustpilot.com
Dito to the previous review. I'm experiencing the same outcome. I used to make withdrawal and now more and more deposits. I'm fed up with this gaming site.
Tony
04 March 2023
Comment from uk.trustpilot.com
Shocking company , penny pinchers, dont waste your time go elsewhere , I won my bet but they didnt pay out put a clause in after it won. Shocking service
sammy Edmond
03 March 2023
Comment from uk.trustpilot.com
Very bad customer service.took time out now cannot open account.been on web and phone for 40 mins.avoid
James Hunter
02 March 2023
Comment from uk.trustpilot.com
Registered and immediately banned, I didn't even get to use the account. And the comical thing is that the support quoted their terms & conditions as "can close or suspend at any time" but their own terms and conditions don't say that and instead have specific requirements for suspension or banning and they provided nothing though asked repeatedly why.
Adrian Sma
02 March 2023
Comment from uk.trustpilot.com
I recently used bet365 for e-sports betting, but I was extremely disappointed with my experience. I placed several bets on various games, but I noticed that the outcomes always seemed to play against what I had bet on.I understand that betting outcomes are determined by chance, but the frequency of my losses led me to suspect that something was not right. I believe that the games were being rigged or manipulated to ensure that I would lose my bets.I attempted to reach out to customer support to address my concerns, but I received no response. This lack of communication only added to my frustration and suspicion that something was not right.I cannot recommend bet365 for e-sports betting based on my experience. I strongly believe that the platform is engaging in unfair practices and is not a trustworthy option for anyone looking to place bets on e-sports.If you are considering using bet365 for e-sports betting, I advise you to proceed with caution and to thoroughly research the platform before making any bets.
Jennifer Gibson
28 February 2023
Comment from uk.trustpilot.com
Registered, lifetime ban straight away. No reasons why. Refuse to communicate. Only reasons could be that I am white? Female? Not young enough to provide sexual services wanted? Live in wrong area? Whole experience traumatising!! Register and instant lifetime ban for no reason?
Barry Mills
28 February 2023
Comment from uk.trustpilot.com
There's not a lot of point having an account with this company unless you are someone who just plans to throw your money away. If you are clever, or just have a bit of luck, even once, they will close your account or restrict it to the extent it may as well be closed.They aren't alone. There are few if any proper bookmakers any more.
mark holmes
28 February 2023
Comment from uk.trustpilot.com
Since the last update the App freezes all the time making login really slow & a struggle to get bets on in time!
Kay
28 February 2023
Comment from uk.trustpilot.com
So disgusting I put 4K in been on here for a year just started winning an now there looking in to my account I cant play or withdraw my money even tho my account verified this site should be looked in to this is so wrong
Ellis
28 February 2023
Comment from uk.trustpilot.com
lets you win but then takes all your money in the next spin, such a rip off app, I would not recommend this betting app to anyone. There are far more better apps out there than this. STAY AWAY FROM THIS APP AS YOU WILL LOSE YOUR MONEY
James
27 February 2023
Comment from uk.trustpilot.com
This company is so bad on casino I have spent 1000s the biggest win I have had in return 48 pound clearly controlled by someone on the amount and frequency that you win..Then with betting I was winning often but all of a sudden special bets/ boosts everything disappeared and now the odds for certain sports like football which I only like betting on personally are so bad you have to have lots of teams on/or loads of bet builds which are near impossible to get to get any decent odds..BET365 used to be good but think it's a bit fixed these days i won't be spending my money on it anymore..and advice others to stay away.
Alexander Vassilev
26 February 2023
Comment from uk.trustpilot.com
Bet365 are frauders and you don't stand any chance of winning. I won 10k euro in 2 weeks and they ve limited my steaks at 0. So, technically i have account in general I cannot play. Also, they ve removed all the options for me to continue playing. This means noone actualy have a chance ever to win at bet365. If you don't loose, they will cut you down. If anyone is interested I can provide with proves - screenshots, history, correspondece. My e mail is mgabulgaria@ gmail. com
Ana
01 April 2023
Comment from uk.trustpilot.com
If I could give a zero rating I would. This casino has gone extremely downhill. The slots are dead spins after dead spins. Bonus spins pay out very little or if you get a decent bonus the machine shuts down and takes it all back. I don't know what happen this site was good at once upon a time.No withdrawals in a very long time. Just take take take my money. The gaming commission should really look into this casino for unfair practices. I just gave them my last deposit. Please please avoid this shitsino at all cost.The app is crappy. Have technical issues all the time. I'm sure there are other gaming sites way better than this one. And I'm looking.
If I could give a zero rating I would. This casino has gone extremely downhill. The slots are dead spins after dead spins. Bonus spins pay out very little or if you get a decent bonus the machine shuts down and takes it all back. I don’t know what happen this site was good at once upon a time.No withdrawals in a very long time. Just take take take my money. The gaming commission should really look into this casino for unfair practices. I just gave them my last deposit. Please please avoid this shitsino at all cost.The app is crappy. Have technical issues all the time. I’m sure there are other gaming sites way better than this one. And I’m looking.