Bet365 PLAYER REVIEWS(2680)
Willy Hill
24 February 2023
Comment from uk.trustpilot.com
I got an email saying my account is restricted, no free bets, no odds boosts, no cash outs, zilch, nada, nothing. Also my maximum stake was 5 which I had to find out by trial and error because they couldn't be bothered to tell me that, then after i had placed a couple of 5 bets it dropped mysteriously to 2.So why did I give them 5 stars ?Because it took them 6 months after I had made 4000 profit before they did this, so great, well done for letting me win that much. Some of the companys limit your account after you are up 100.
Burt Macklin
23 February 2023
Comment from uk.trustpilot.com
Bet365 is a complete scam since Ontario gaming got involved. I used to get little wins here and there just playing 20 cent spins. Now, I haven't won anything to withdraw in months. Also good luck every getting a bonus on the slots. And on the od chance it does hit , you MIGHT win $1. But my favorite is when they don't pay anything on free spins. 2 GIANT MIDDLE FINGERS TO BET365 AND EVERYONE THAT WORKS FOR THIS GARBAGE SITE!!!!
jamie
22 February 2023
Comment from uk.trustpilot.com
Friend tried to cash out for 154 was processing spinning round then all of sudden went unavailable this is not the first time Go Ambling sites are all a fix all linked and commissioned by same licensing authorities Take from the poor to feed the rich
Nakia
21 February 2023
Comment from uk.trustpilot.com
Registered 2 days ago, yesterday deposited 30$ and did 4x tennis bets with small amount.Then today I got an email from them: "Due to the nature of your business, a decision has been made to close your account with immediate effect."Which means I banned for life.I've also talked with the support and they said "yeah we can you are restricted but nothing can be done".They also told me they not gonna review my case no matter what I say.Then they told I can move forward and bet somewhere else.They also require KYC to withdraw your current balance, but if you banned you cannot upload anything. Also the withdraw function was disabled aswell.So had to contact the support again, but atleast they helped to withdraw my balance, so thats something...
Joe Mack
21 February 2023
Comment from uk.trustpilot.com
Updated review- they made over 3 billion yet can't afford to employ customer support. Abysmal site now. Just pure greed with no care whatsoever with their customers. Former customer
Chris Lewis
21 February 2023
Comment from uk.trustpilot.com
I only play the horses and at one stage I had at least a dozen accounts. It would seem we all have differing experiences with gambling companies but I genuinely find this gambling company head and shoulders above the others. They have never refused a bet and I'm winning with them so far having been with them for about 5 years. Honourable is the word I would use to describe them
darren bird
19 February 2023
Comment from uk.trustpilot.com
The streaming never works you always get errors when the game is running it updates the score before the video so no point in it.
Carl Higgins
19 February 2023
Comment from uk.trustpilot.com
This used to be a really good site. The odd 5 free bet for being a loyal customer but seems lately that its getting worse and worse. No loyalty at all the more you put in the less you get back. Over a grand last month on bets and casino and nothing from them at all. My partner puts 50 quid in over the month and gets free spins every week. With William Hill I bet 10 pound and get a five free bet, with virgin bet I get a 10 free bet if I place two 10 pound bets. With sky I get 5 free just by staking 30 yet the site I used the most gives me nothing at all. I did message them asking if there was anything they would do but after the first message the rest were ignored so they're getting no more of my money. Poor way to reward your customers thinking they'll stay. Your loss.
Lyubomir Aleksiev
17 February 2023
Comment from uk.trustpilot.com
Total scam. Restricted my account because I ,,didn't pass their verification". Although I sent another personal document they kept my full deposit.
Luka Horvat
17 February 2023
Comment from uk.trustpilot.com
A total joke... they limited my account the same day... i duno undrstand why people keep choosing this bookie.
Brett
17 February 2023
Comment from uk.trustpilot.com
This company makes it as hard as possible to withdraw money. Its a joke. The app is great for betting but the service and withdrawal process is garbage. Been trying to get money out for 3 weeks. Go somewhere else.
?on Son
16 February 2023
Comment from uk.trustpilot.com
Unfortunately I notice from year to year that they are worse. Not so long ago they were valued, but now they are totally behind time, they didn't improve nothing last years. From this season or last year they also removed from the offer all Russian, Belarusian competitions, they removed many sports leagues and competitions. From probably the best sport bet site to under average in only few years.
Godfrey
16 February 2023
Comment from uk.trustpilot.com
They are very unreliable and refuse to make payout even went as far as suspending my account . I had to re port to the Anti fraud and Theft Bureau agency f l a s h a s s e t r e c o u p . c o m and I was refunded all my money.
Terry schaefer
15 February 2023
Comment from uk.trustpilot.com
They gave me $200 to bet but I can never get on the siteClaims to be sending an SMS that never comes
AS
15 February 2023
Comment from uk.trustpilot.com
Disgusting, unethical bookie. You better not start winning because your stakes will be permanently restricted with no explanation and a refusal to reverse it. Never had this experience with any other betting site.This can't be legal and they shouldn't be allowed to get away with it.I just wish other bookies offered the same odds/football markets as this fraudulent betting outfit
Donald Breen
15 February 2023
Comment from uk.trustpilot.com
Been with them yrs when I lose I accept it when I win I get paid fast without hassle thats all one can expect so I for one rate 365 high
Dean Richardson
14 February 2023
Comment from uk.trustpilot.com
I genuinely have written a bad review about every gambling site. Because they Rob you blind.I find bet365 the fairest out of the lot.Iv won and lost. Which gambling all about.But the football odds are good. Slots are average but they do pay out time to time.It's a genuinely good site.Iv had good and bad days on this site. People who gamble alot. Like myself. Will understand that 365 is by far the vest for trustworthy site.I'm juat giving a honest review.People are leaving bad reviews because theyv lost money. This is gambling for you. You have to be prepared to loose.Iv lost too. But iv also won and they pay out straight away. Which I like about 365.
Ana
13 February 2023
Comment from uk.trustpilot.com
Please read carefully. Since they switched over to this new way called authentication security check mark. I would be playing slots and be doing good enough to keep me playing. Then I would recieve an error message problem with connection please check your internet connection and retry which my wifi symbol is still there.i use wifi not data.As soon as that happens my game goes somewhat dead. Not winning many or any bonus spins. The last two reels that get you into bonus spins get all messed up after getting this error message. So I think the site is doing that so you Don't win you start losing. Maybe a clinch in their system. I like to study these games as I'm playing them. I know that we can never ever figure them out. But lately I have noticed this happening. If you agree or disagree on this. Write a review I would like some feedback. I think in the future going back to brick and motar casinos. These online casinos are not giving me a positive and profitable experience anymore. The gaming commission should look into this.
AJ
12 February 2023
Comment from uk.trustpilot.com
They suspended in-play betting on my account claiming they were concerned about my gambling - this is when I was being careful and not losing, they offered a restriction on my bets asking how much money I have spare monthly and my total incomings and outgoings etc before I said my personal business is not yours so they blocked me completely, customer services then contradicted each other saying we won't ask for personal info like that over the phone. It was OK until then, they obviously only want customers who will continually lose to fund their greed.
Micheal
12 February 2023
Comment from uk.trustpilot.com
Will never recommend or refer people to this site.Long story short. I was recommended by a friend to join. I deposited 200 so I could bet on the super bowl. They closed my account not even a day after and never told me why. It was like pulling teeth trying to get a refund. They refused to send it back via credit card in which I deposited. They then asked for all my banking information and personal. Called my bank and explained what they were asking. They were concerned about them asking for all my banking information and told me to do a formal dispute. I am now waiting. I believe they have very shady business practices. Please take this warning!
Mike Waugh
12 February 2023
Comment from uk.trustpilot.com
I wanted to place a simple bet on the super bowl, I went on my laptop and follow their instructions, it took for ever, finally after 45 minutes I got the account open, place $50 bet, then they want me to download their app on my phone to verify the account. Download the app so I can scan their QR code, 3 times it didn't work, 3 times un-install then re-install their useless app, no luck. Go back on to close my account and I am now trying to get my money back. They don't just credit back your card, they send it your bank, to do that they want the bank name of course and branch #, they also need the transit#, the inst#, the bic# (what the __ is BIC, had to google that)Then I think I'm done, no sir, need the street address now of tje branch, then the postal code, then the phone number, surprised they didn't want to know if the toilet paper in their can rolled over or under. Still waiting on my $50bucks, I went back on line to see if I could chat with someone, the password did not work, the very same password that THEY gave me. Never Again, Bet365 is 24/7 pain in the butt, I still don't have my money back, it appears they are from United Kingdom so I may never see my $50 quid.
Marty McFly
10 February 2023
Comment from uk.trustpilot.com
Trash. Transferred money from my creidt card surprise -cash transfer fee. Won 1700$ then you would not transfer my money. Said they cant put it back on my card. Told me i had to prove the card was my card so i had to send them a pic of my card, then they said they needed a bank statement. It was a horrific joke. Told them to take a hike and i would sue them. Magically they transferred my money back. Funny how they took my money but would not give it back. Trash site. If ur from Ontario just use pro line. For get these guys. Total tools big loser. Thank you
Ellis
08 February 2023
Comment from uk.trustpilot.com
Bet 365 is probably the worst gambling app Ive ever used. The probability of you winning is next to nothing. Ive put well over 500 into it and gained probably 50 back. I would avoid using bet 365.
Anna
08 February 2023
Comment from uk.trustpilot.com
In the last three months the slots have been dead. Especially my favorite game Hyper Gold. Bonus spins give you nothing to brag about. I used to brag to my friends about this site and even got some to sign up. Recently I have made more and more deposits instead of withdrawals. I only play .10 to .30cents canadian. Fix it or I'm leaving for good.
phil
07 February 2023
Comment from uk.trustpilot.com
they say they are the biggest betting agency in world yet they only accept small bets $100 the place at $8 is small considering how big they are so the cut the odds down which every other betting agency looks at and ruins it for everyone. Low grade scum bags who offer the most and give you the least Find some other agency
Robert Douglas
06 February 2023
Comment from uk.trustpilot.com
AS YOU ALL KNOW I BET TO WIN,I work 8 month a year thats enough,i explained to a lad how i made it pay gambling to cut a long story short he told me he could have what he wanted on with 365 i told him he must be loosing on a regular basis,i told him to bet 2 horses in france at deauville on 9th december 2 maiden races 9/1 and 6/1 both won 6/1 and 13/8 DONT THEY JUST HATE YOU BEATING THE ODDS LET ALONE WINNING,Anyway 1st january i told him to bet 2 horses at cagnes 13/2 and 22/1 both won at 11/4 and 12/1....Oops sorry DENISE COATES some of your 5.5BILLION gone....next thing mick sends me an email i said told you id shut your brilliant account down hed got 2950 in his account so considering hed probably lost 100k in 10 year that 3k was just overdue surely....This firm only want you if you do not win...Used to be pretty good now they are pretty normal
Timothy
06 February 2023
Comment from uk.trustpilot.com
my account was closed due to some winnings they couldn't credit me so happy they canceled my membership. I was able to shift my focus from gambling to generating a new stream of passive income thanks to ??????????.??? my portfolio has been on a positive path ever since.
shaun Herbert
06 February 2023
Comment from uk.trustpilot.com
I was recently had my account restricted so that i can only bet 3-5 dollars at a time. I asked why my account of 20 years was restricted and i got the Company line that after review management has restricted it and gave no reason.They have a flaw in their Same Game parlay software that allows you to bet money line and plus points and receive a bet boost of 30%.good luck with these clowns
Kaspars
05 February 2023
Comment from uk.trustpilot.com
Can`t complain I`m playing with bet365 for a years only sportsbook I like b365 never had problems
Krishna Gopal Sharma
05 February 2023
Comment from uk.trustpilot.com
I won many times in the lotto section and they deposited the winning amount in my account just after the result declared.The security is also very good.After verification I made my withdrawal successfully.I feel This is one of the best betting side in present time.I am feeling some log in problems in recent days.Otherwise All is well.
Joshua Beaumont
04 February 2023
Comment from uk.trustpilot.com
advertises a fake cash out functionality, when it appears you are due to win anything they disable it for absolutely no reason. Avoid.cash-out
Cyril Harrison
03 February 2023
Comment from uk.trustpilot.com
What a crap company Bet365 has become , especially in settling bets, and complaints. From top to bottom the service is appalling- the CEO with her millions a week, hasn't got the manners to personally respond to emails addressed to her. Bets can take hours to be settled, and when queried, the usual repetitive load of crap excuses. KEEP WELL CLEAR of BET365 !!
Chris Webb
03 February 2023
Comment from uk.trustpilot.com
Says a lot about a company as big as bet365 that they won't employ someone to reply to these reviews. No wonder they have such a bad score, the site is awful. I got restricted to 40 a day deposits and since then I might as well just flush my money away. The slots are completely dead I receive no bonuses anymore. Make out they are a caring company but what they're is a clever organisation that need to removed from the UK market. Silly me for believing they were decent. Well goodbye bet365 sure that stinking rich horrible looking woman won't miss my 40 a day I'm allowed to deposit
Harry
01 February 2023
Comment from uk.trustpilot.com
I joined bet365 yesterday and verified my account and everything was done at the day . Got email from bet 365 that my account has been closed for some reasons which they will not tell me absolutely shocking will not recommend new customer to use them poor customer service
ANISUR RAHMAN
01 February 2023
Comment from uk.trustpilot.com
Bet365 totally fake site if you win $500 or more money than must be your account restricted & permanently close. I also face like that My username anisrctg1.
Kevin Cantrell
31 January 2023
Comment from uk.trustpilot.com
Don't use this site. I can't with drawn my winnings and noone is responding to me. To make things worse the Staten of Ohio Gambling Commission won't respond to me either. Wonder whose getting the money....
John Padley
30 January 2023
Comment from uk.trustpilot.com
I have been gambling with this site for years ,then out of the blue they restricted my account .no more promotions no more lotalty bonuses and limiting what i can deposit..its getting harder and harder to keep a betting site that doesnt limit you even when you dint win over the year ..I think the gambling sites are only intrested in casino slots bingo poker ect its the beggining of the end for sports betting.
Giant Gamer
29 January 2023
Comment from uk.trustpilot.com
lost 3500$, the platform is really bad, some of my bets supposed to be profitable but they hide some of them.i started to make some really good profit betting on bet365 using thegamblingbot.comtry it its just an amazing ai prediction tool, i got 8 win streak and made some good profit back.
Hussein Hassan
28 January 2023
Comment from uk.trustpilot.com
As a very loyal customer who has a bet every day . Which is well within my budget . I can easily afford . Bet 365 has made adjustments to my account so I don't receive my loyalty bonuses. These bonuses are loyalty bonuses and as I am very loyal customer I am surprised they have done this . Is it a way to save on loyalty bonuses ? . I wonder how many other customers have experienced this . I am very disappointed with bet 365 . It feels like a kick in the teeth from them . If anyone else has experienced this please comment or leave your own review .
joey St-Denis
27 January 2023
Comment from uk.trustpilot.com
WORST APP, they close my account with no reason and wont let me know why
Chloe Fell
27 January 2023
Comment from uk.trustpilot.com
Scammers. Nothing more nothing less. Signed up to bet365 last week game play is ridiculous never known nothing like it. Better sites go elsewhere 110%
C.Kosmider
27 January 2023
Comment from uk.trustpilot.com
Terrible is the word! You can't even enjoy the games for too long, no fun at all... it takes all the money in few mins, no big wins just gives little bits to play with to fool you! you complete rip off!! I could've listened to all bad reviews and stay away.. never again!
Jonny
26 January 2023
Comment from uk.trustpilot.com
Site is a scam. Signed up on the 7th. Couldn't deposit any money into my account. Help section was unable to help me or those god awful bots. 2 days later they close my account with immediate effect! Wasn't even able to use the unholy site once! Suppose I should of read all the other reviews first!Need to improve on basics as a betting site. Definitely avoid!
Stephen
24 January 2023
Comment from uk.trustpilot.com
What bet 365 is quite simple guys you play on the games for a while then someone calls you and restricts you to 50 pound a day which seems quite caring no it's not you lose the 50 pound and then cannot wait to the next day put another 50 in and it goes on however every 50 pound u put in u win nothing we have carried out this experience for 12 months and it is now proven I'm not a gambler I'm an under cover reporter all evidence will now go to the appropriate authorities
Richard Green
24 January 2023
Comment from uk.trustpilot.com
My phone burnt out, so I couldn't use my username or password anymore.So that stopped me from getting into my account,and bet365 couldn't give a damn.They dont care anything about the people, they are rude and just dont give a damn thats why you cant phone them. Dont set up an account with them.They dont care less about you.Complete waste of space.
Tryan
23 January 2023
Comment from uk.trustpilot.com
Don't ever bet on the eSports games someone will have a 15 point lead in a basketball game as soon as u put money on a team .the team that has the most money bet on them will start to lose on purpose they point shave . They get updates on spreads . They get told wat to win by and make sure not to reach a certain number so either the over or the under doesn't come in depending on where the money is . Scammers
petr fuksa
23 January 2023
Comment from uk.trustpilot.com
bad experience limited me. send PVC never came, and refuse me refund. Do not trust
johnson
23 January 2023
Comment from uk.trustpilot.com
They are there only to take you money. Was fooled by odds on live and customer service is bad. They try to make look good after they are sure you loose the bet...believe me find another company. Also they do not offer bonuses. Is not worth to give them money as they do not value at all the customer.
Earn_Money_from_PubG Snowmap
19 January 2023
Comment from uk.trustpilot.com
Bet365 has stopped paying my withdrawals. My account is active. It's been 30days till now. There are saying they have paid the amount but till now i haven't recieved the funds. I informed them saying this. They are still asking to wait for proof of payment. Fraud app
Clifford Chedgzoy
25 February 2023
Comment from uk.trustpilot.com
if i could give worse than 1 it would minus 100 , treated terribly when i asked for my 1 hundred an 80 pounds back. i am a single dad in a wheelchair and rely on my online betting to win a little bit more money than i have but when i explained this to bet365 they said i should use the self exclusion option because i sound like i am struggling with life( iam in a wheelchain and am a single dad) but theyspoke to me like i am a child and banned me from there site as i would not except a self a exclusion. i find this discusting and think they are the worst racist and horrible website i have come across. please dont join this website they are just after your money. very very dissappointed customer :(
if i could give worse than 1 it would minus 100 , treated terribly when i asked for my 1 hundred an 80 pounds back. i am a single dad in a wheelchair and rely on my online betting to win a little bit more money than i have but when i explained this to bet365 they said i should use the self exclusion option because i sound like i am struggling with life( iam in a wheelchain and am a single dad) but theyspoke to me like i am a child and banned me from there site as i would not except a self a exclusion. i find this discusting and think they are the worst racist and horrible website i have come across. please dont join this website they are just after your money. very very dissappointed customer 🙁