Bet365 Review

Having been betting with this once highly respected and trustworthy company for well over 20 years,I now find them to have changed dramatically in the way they treat customers. Having repeatedly filled in their surveys and explained that due to my disability I spend a lot of my time bedbound watching sport and using their site for having a betting interest which is great therapy for me,they have yet again disabled my account so that I can’t place bets.They asked me today to give a time when they could phone me to discuss .I gave them a 4 hour window and my pkone number.No call-No contact,NO manners.

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Bet 3.65 is a company that restricts people from winning a few quid. Profits from misery while paying its CEO huge sums in bonuses. Is permitted to void winning bets with nothing but a vague explanation and basically make up its own rules. Update: I sent them an email telling them what I think and they restricted my account 😀

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Do they not employ customer service personell. Because still no contact after misding bet.So poor , in fact it is Deplorable.

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After my Bet has gone missing i have reached out ti there help page. As a loyal punter with this brand i expected a reply. But NO not heard nothing. Very poor customer relations , if any at all.

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Wish I would of read reviews before joining,another site with poor wins,you just get ripped off would advise against joining

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I’ve been a customer for years with more than $50000 transaction per year. I give them benefit of a doubt and say they have a glitch on their systems. I provided multiple proof including their own statement that they took away and transferred my $200 winnings to bonus balance which was never transferred back to my cash balance. This was during their promotion. I am even short that amount in my closing balance but the customer service refuses to acknowledge 2+2=4 and not -2. There is absolutely no escalation process. Same people come back with generic answers and dont even read or review your screenshots, files, supporting documents. I give them 2 stars for their website but without customer service, it’s worth nothing when you cannot trust them anymore.Not sure with the current competition what the plan is to survive. It’s matter of principle for me but for them, I don’t get how they let down a long time customer for a couple of hindred bucks.

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I don’t have a problem as I bet small for the fun of it.. why? because you cannot beat the bookies,if you are backing big and winning big amounts occasionally they don’t want your business, thats how it is, betting is supposed to be fun, but for many sadly its not fun.If you think what im saying is not correct, I get that as everybody has a view, so I will only say look what the CEO pays herself……Millions, from your money…I rest my case.

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Bet 365 could not add my new card unlike William Hill on line live chat for over 3 hours no help whatsoever when complained put restrictions on account a very horrible and disgusting service stay aw from them I will now take my business elsewhere

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On November 28th, 2022, I signed up and deposited $3560 with a Bet365, and I happened to win on Sweet Bonanza. With my account balance now at $15,001.00, I decided to make a withdrawal for the full amount. The next day, however, I found my account locked out. I contacted the customer service chat, where they told me that I needed to verify my identity before I could access my account. I provided them with a copy of my driver’s license, passport, bank statement, pictures of the card I used to deposit, and even a letter from my bank confirming that it was me. I waited for an email but nothing came. I contacted their support team again, who told me that they were missing something. I resubmitted all the documents, and after a couple of days, I heard back from the customer service chat again. This time, a representative named Phoebe H told me that a wire had been made and that I should expect it in 10 days. Ten days later, I still had not received the wire. I contacted their support team again, and this time they told me that my account had been permanently banned for no apparent reason. To this day, I still have not received my $15,000.00 and it has been 44 days since I initially made my withdrawal and still no idea what I did wrong.

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No is the answer. Just avoid bet365. Only want loosing accounts. The have the lowest approval rate of any betting company’s.

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I have been betting with bet 365 for years winning /losing ,up and down like 1000s of people,but recently hit a purple patch on the horses and now they cut me down and restrict me to $5 bets because im winning,yet they dont mind taking all my loses over the years Disgrace I spoke to one lady on why and she sounded like a recorded message?Basically they like you losing but dont you dare win !!!!

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It can be complicated but with patience they will resolve your matter. Mainly because of one associate named Kaylee she deserves a raise.

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Dont use these. They never pay ye out and get you into minus credit because their T&Cs, use @AskPaddyPower even if theyre odds are worse, its better than giving money to BET365?

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If you win they’ll close your account for trading reasons. The reason being if you’re up they don’t like it. Awful company. Their rating on here speaks volumes.

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Absolutely shocking betting app, robs you blind and are in association with fifa fixing there games 100%. Use are scum. I hope use all die of a terrible decease. It asks what date this happened…. every time I bet and every one else does you scum. Bye bye account closed.

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Placed a bet as part of their introductory offer, won a small amount. Placed a bet using the free bet as part of the offer then received an email “due to the nature of your business we are closing your account”.This is clearly a scam intended to retain only losing/problem gamblers. The Gambling Commission need to take a look at this company. If I win on the free bet, I don’t rate my chances of actually receiving a payout. This company should be investigated.

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Took my money and closed account, asking me to go for police complaint- but for 11 pounds I do not have time. Absolutely disgusting service – would not recommend.I would recommend for investigation for fraud as all the details have been taken and closed accounts with my cash in it.

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Just read what your director got for last year in the daily mail disgusting no wonder why everyone losses to feed her pockets now its in the paper I hope you get investigated.

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I put bet on crystal Palace-Tottenham 4.1.23. Harry cane to score Harry cane to 0.5 assist6 cornersI won this bet. But they saying OPTA who they get their results from are saying Harry cane did not assist Sons goal. Baring in mind he did! Sky sports and alot of other websites confirmed this also! The bet was a pre made bet builder by bet365. They are refusing to pay put amd admit cane assisted. They won’t give me the contact details for OPTA which is an American company ! amd now egnoring all contact from me. What else can I do ?

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Why do they switch of cash out when clearly there is nothing going on on the game lost so much money like Over 15,000 pounds I bet to make money I dont leave it to the final whistle Im here to make money so iv complain loads of times . So now they have asked me to provide my income on bank statements which I did 4 times now on bank statements from Lloyds your name is not on it but they can see everything else so cos iv complain so much they have closed my account so nice of them . So if your watching bet 365 iv now got 4 more accounts though friends who dont bet fair play my O by the way the Barcelona game last week 11 yellow cards two reds thanks for the 2,600 quid I won X happy new year

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WARNING BET365 SCAMMING YOU!!! DO NOT PLAY HERE!!!!!They were a good betting site before but now they are scamming people, and I don’t advise anyone to use them. They deliberately switch off cashouts for betting slips where only 1 or 2 matches are still open. Yesterday I had 1 open event on my parlay and cashout got turned off, meanwhile on another parlay with the same match the cashout was allowed. This is just pure scamming nothing else. STAY AWAY FROM THESE SCAMMERS!!!!

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Where do I start, let’s talk about their gaming app for one, take, take, take, 25 free spins and 2.5p wins then when I play with my own money they take that, 50 spins with my own cash 20 p win. Now the football app, no bore draw when the world cup was on, did I get my money back no, just excuses, I also have a friend who has received free bets, I have lost more money in the last 2 months than I remember and free bets, all the do is take, 1 off winning bets and nothing even though other sites give you a refund, these people who run and own this website are nothing but criminal, do not use or waste your money in this site they offer nothing in return but an empty bank account. SCUM

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please listen never gamble on this site it is really bad they never pay-out as in you never win nothing as compared to admiral casino which is a good site

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Joined yesterday and deposited 10 after seeing they were offering 100 free spins no wagering required, It says spins will be added after wagering the initial 10, after spending half an hour on live chat the guy still had no clue what I was on about so I gave up.

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This is the most disgusting and vulgar display of dishonesty from a site this big. No wonder this company has its operations in Latvia and other corrupt eastern European countries. This needs attention from a politicians because BET365 is registered in the UK. We need hacker and anonymous to break into the system and expose how they rigged the tables. Someday this will come out to the light and I beg to the lord all the corrupt politicians, executives and the owners get send to prison. That’s is my wish for this year. No because of the bets people lose but because they are been cheated on by some filthy rats period.

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This bet company is a fraud I had xhaka to have 1 shot and in 60 minutes I to the game my bet was marked red while he’s still playing This stopped me from cashing out When I chat with them I was given a stupid answer That he had a goal that was disallowed so because of that the market can mark him as not playing anymore but he was still on the pitch playing for 90 minutes If I’ve money I’ll sue this fing company for fraud Anyone wanna help me sue this mono company?

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The absolute worst of the big betting sites.Gone so downhill. Bets unsettled after 5 hours. Speak to customer service who just press the usual automatic replies and then just leave the chat before you’re happy with the resolution. So so rude.Terrible terrible customer service.

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I have tried and reviewed almost all online casinos. this one is an established betting site, I’m not a fan of their selection of Casino live games, very few Evolution and mainly Playtech. My main issue with them is their verification procedure in which they send sort of code to your address. I requested one weeks a go and never received it, my winning is just stuck there with them and if you contact the support they say they want the code while the site said you can upload a bank statement but doesn’t give you the option to do so. lets how it ends with them I will update this at a later stage depending on whether I will ever receive that postal verification code or not.

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Just one more bad review I guess. Be careful with their offers, they are very poorly worded and ambiguity is of course interpreted in favor of the B365 , don’t think they are interested in keeping clients at all

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I bet a parlay on the Toronto -St. Louis game.. William Nylander scored in overtime and Bet 365 did not stand by the bet, and refused to pay out on the Nylander goal, even though THEIR OWN rules say that overtime is part of the match!! I spent 2 hours on line with their chat people and they refused to stand behind the bet!

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Slots don’t ever pay. Last deposit in this sh!t show of a casino! They can do a bet360 followed by a 180 n get the f#ck down the road away from me!

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Bet365 has a great scam going. Say you have a 3 game parlay, they will show one of your games as a loss, even though it was a win, thus not allowing you to cash out if the possiblility came up. See images as example. They will the keep you in customer service hell till your games lose or you win outright, at which point they have to pay you. Complete scam.

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Really good bookmaker with real free bets and bonuses.Slot games returns seem really poor though but i only do small slot wagers. I would say avoid their slots and games as they seem to pay poorly. Bit for horses and football betting excellent

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This is the worst Betting platform I’ve ever used.I deposited money, the platform didn’t work (pages are not loading) they are not able to resolve the problem.And now they are refusing to refund my money.This is theft.

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Annoys me i have to leave 1 star as they deserve 0 deposited 2900 and won 700 absolute con, dont waste your time or money here, sky vagas or paddy power 10x better

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Cheaters and scammers these peole are deposited 5000 on 28 oct and 6000 on 5 nov which is not updated till date .i have sended all the proofs bank statements to these people . Even when depisited 6000 on 5 nov there opetator on liv chat also confirmed that payment was done and pending at our site . I have mailed bank statements so many times to them. every time these people say we are tracobg and till time they didnot return my money . these people are cheaters and scammers . its almost 50days passed now they disnot return my money

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Bet 365 is a criminal website run by criminals.I deposited $10 first time made 2 bets and won $8 so they restricted my account and I cant withdrawal under $20 and can’t bet so they effectively steal my money.This is their criminal business model to steal from customers and governments are powerless to stop them.

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The site you can’t get anywhere with. Forever to be known from now on as the site that crashed for the World Cup Final. I was put in a queue with an estimated 34 minutes waiting time for an in-play bet! No surprise, mind, this site buffers like it’s 1994 at the best of times.

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spoke to Luke on live chat about why only one draw was available on the New York lotto site, THAT WAS THE 22ND DEC, and the availablity for the 25th 30th and 2nd Jan was not available, all i got was it is upto the marketing team when they put them on, i asked could he ask them but he said not sitting oppisit him, i then asked for him to pass my emal address to then, but again no joy, then said my chat has finished, what customer service not

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Absolute sham of a site, the slots are blatantly rigged as you can play the same game over and over for days yet other sites will give something…I’ve also noticed how shady the game play is, this place needs looking at immediately..taking all this money from people and not giving even the smallest win back..utterly disgusting.

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Useless! go far away, in the world cup, you are waiting to play, the site has fallen for 45 mins

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Every time I’ve been up in the world cup their website is mysteriously unavailable. Today – world cup final – I can get on to the website but as soon as I log in it says ‘we are experiencing high demand, the wait time is 43 minutes ‘! High demand my ass, it’s because I had Messi to score and Argentina to win. This is a SCAM. It’s actually fraud, they are blocking you. Really hope they are paying out a load of money to everyone today. I will be withdrawing my balance and closing my account

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World cup final day and my online app is saying b365 will be back shortly, unbelievable, a total mess

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The app looks pretty poor. Dont like using it at all. I done a Trixie and it didnt even show potential winnings before I done the bet. Slots is poor selection of rubbish machines

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Advertised by themselves,of course,as the World’s Favourite Bookmaker their latest act of being Ante-Customer is Not to repay bets on abandoned Race Meetings until 1-2 days after the abandonment. All other Bookmakers act Professionaly & refund within hours of the meeting being called off. They used to be the best but not anymore.Sadly this company has NOT replied to my messages & today when I tried to send them an email asking why,when all other Bookmakers had refunded within 10 minutes of a meeting being abandoned, I got a message back from the Postmaster saying that their site were no longer accepting emails.You also can’t phone them.Oh how the mighty have fallen.

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After signup and placing a qualifying bet, the freebet is NEVER credited. I got an email saying “your account has been restricted following a TRADING DECISION” and multiple attempts to have a case review are futile. They even refuse to give me a Case Reference Number so I can pursue the issue with the Gambling Comission.Absolute abuse of power and the T&Cs aren’t fair on the customer. It’s cowboy bookies like these that justify the anti-gambling sentiment and I WILL KEEP PUSHING FOR GAMBLING REGULATIONS

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This site will rob you blind on the slots. Never get any bonuses and you will always be behind. If you have deposit limits they will just get you to this every time and then you have no chance. Absolute cowboys

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Signed up at 6pm, was removed the next morning. Absolutely the worst experience ever. I am an insurance broker, was told it was because of what I do for a living. Never bet on a game in my life, thought it was entertainment. Total waste of time, poor service and no ability to talk to anyone. They run it like a Mafia booky joint

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The best l could probably do is 0 star. Apparently no section for zero star ? because that’s what this scam of a company deserves. Compared to other betting sites like Coral, Ladbroke, William Hill and so many others. This site called bet365.com never gives you any bonus. All they want to do is take take. Don’t go near this site. Avoid.

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Twice in the last week I have had to email this Company to ask why my bets on horses where the meeting has been abandoned have not been refunded. All other Bookmakers refunded on the day of the abandonment.How can OFCOM still allow BET365 to advertise itself as the Worlds most popular Bookmaker when from all reviews it certainly is not?

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