Bet365 PLAYER REVIEWS(2680)
Stuart
10 December 2022
Comment from uk.trustpilot.com
I urge posters to read what I have written word for word to the end.I really and honestly believe there are some crazy reviewers on here.I just can not understand the volume of negative reviews as having had an account for many, many years I honestly believe as far as sports betting, horse racing in particular, they really and genuinely are the best of the best. I can only conclude that the negative reviews are posted by bad losers and scammers, opening multiple accounts to defraud BET365 of new customer free bets. No online bookmaker will allow this and those that think differently are in one word "mad". The UK has the strictest gambling laws in the world, where online account verification is mandatory. BET365 is regulated and licensed in the UK. What this means is, unlike some charlatan firms operating outside of the UK, you will get paid out if you win and are the person you say you are and are not doing anything illegal.Bet365 withdrawals in the UK are instant. Bet365 odds on horse racing are generally the best.Bet365 have excellent promotions with their 4/1 - ITV 50 cash back offer. They also regularly give 5 or 10 freebets.Bet365 have good customer service. That has been my experience over the decades.
Ma Matthew
09 December 2022
Comment from uk.trustpilot.com
This company banned account without any justification. Use implicit reason to ban your account. AND POOR CUSTOMER SERVICE
Cheggers
08 December 2022
Comment from uk.trustpilot.com
Complete misalignment and information on how to reopen my account following advice to simply join the chat I wasted over 45 minutes to be told the process can only be done over the phone. Customer service, what customer service?
Simon Giles
08 December 2022
Comment from uk.trustpilot.com
The bet365 office in stoke needs smashing up. Your right the horrible cow that owns the company's is robbing billions of the vulnerable. Take a look at the stupid virtual football it's the most corrupt thing of seen. U can also pack e sports on fifa it's so clear to see that there fixing these games don't matter what u back it will lose. As for there casino games there dreadful ud have more chance winning money on a fruitmachinr on a fair
Daniel Quinn
08 December 2022
Comment from uk.trustpilot.com
Did not recieve free bets as advertised.When I tried live chat to it was impossible to get through. Email repplies where very unhelpful and misleading as they suggested I would receive free spins and I never did.
Asim Ali
06 December 2022
Comment from uk.trustpilot.com
Bet365.com is not opening here in Pakistan.Please solve this problem.Thanks RegardsAsim Ali Username: asim1604
Cyril Harrison
06 December 2022
Comment from uk.trustpilot.com
What a farce BET365 online has become !They state that most bets are settled within one hour - crap !I have had several bets, over years, that haven taken well over one hour and up to four hours to settle.Bet365 excuses were busy period- there was no horse UK racing in action for over one hour- another joke ?? or results need verification-why ? no other compant has this problem.I emailed their CEO -DENISE COATES-who, merely passed my complaint on to customer services.I found this rude and impolite.Their chat line is even worse- put in line with 51 people waitng - a joke ?Advise to any future online betting customers of BET365 -keep well clear !
Eileen Leighton
06 December 2022
Comment from uk.trustpilot.com
Honest review. Played paddy power today, lodged 30 played for over 1 hour 20 mins and was able to with draw 380. Logged on to bet365. Lodged my first 30 and it was gone in 3 minutes. 220 later. Playing the same games as I did on paddy power for 1 hour and to say I'm disgusted is an understatement.. 9 bonuses on bet365. 6 of which paid less than 12.5x. Nothing but dead spins base game. This isn't first time this week either. This site has gone to the dogs. They have manipulated games to pay nothing. They can't tell you it's random as I checked and paddy actually advertises the 3 games I played as a lower RTP than bet365 do. So they're just ripping people. Please do not play here if you like slots.
Daniel Dwan
06 December 2022
Comment from uk.trustpilot.com
The most reprehensible gambling company out there. If you win at any rate you are banned immediately. The people at this company are parasites, living off of vulnerable people with gambling addictions. Unfortunately, no matter how hard you try, you will never evade the sick and evil intrusions that invade your life on a constant basis. Their advertisement campaign aimed at the average blue collar worker, trying their best to destroy another life, is sad, inhumane and frankly pathetic. If you find yourself betting with this company then you need to ask yourself two questions -1. Why am I supporting an evil company that make their fortune off of the vulnerable?2. Do I have a gambling problem?
Ferg
05 December 2022
Comment from uk.trustpilot.com
Do not go near these guys, scammers !!! Do not go near these guys ! I would repeat a billion times if I could but please anyone thinking about using these take my advice. Criminals!!!!!
poltergeist chris
05 December 2022
Comment from uk.trustpilot.com
horrible company, stay away and don't get lured with their misleading promotions, THE WORST COMPANY I HAVE EVER SEEN BY FAR
Sharon
04 December 2022
Comment from uk.trustpilot.com
Would strongly advise about using this site,wagered 200 never won anything,there are plenty off other sites much better,these just take your money
Darek Zuk
04 December 2022
Comment from uk.trustpilot.com
Be aware when you playing live Baccarat there....they are cheating,bloody scammers....they not following any rules at all...they pulled extra card whenever they want and not when they should... complaints to customer service is pointless as they state everything is correct in their opinion...even if you prove that they wrong they not listening.... robbers...that casino should be banned foe good...more people have to put formal complaints against this site to gambling commission
Alex Ciobanu
03 December 2022
Comment from uk.trustpilot.com
They banned my account for no reason, I asked for the reasons for the ban and they replied that they're not able to give me this kind of information
mihail zahariev
02 December 2022
Comment from uk.trustpilot.com
Bet365 has nice sport section and excellent odds. I never had issue with cash outs. And here the good part ends. Their customer service, I have experience in Bulgaria, is atrocious. They cannot solve a simple issue now for 2 years. Just ridiculous! The site is doing pretty well as long as you start looking for customer support.
Rahul YDV
02 December 2022
Comment from uk.trustpilot.com
if you lose you lose your money , If you win your accounts gets blocked , If you win withdrawal never gets processed you lose your deposit and winnings , NO MATTER WHAT YOU DO the casino wins and they will live a luxurious lives by stealing your hard earned money , STAY SAFE BE SMART.By the way , the owners of this company are Billionaires , imagine how much money they have stolen. Imagine being a billionaire by stealing others money and being protected by law for stealing money .
Absolut Pantz
30 November 2022
Comment from uk.trustpilot.com
Do not go near. Took my money, with a promise promotional free bet, which didn't happen. Try to engage with the help centre. No help or understanding at all.
Steve Holmes
30 November 2022
Comment from uk.trustpilot.com
Terrible greedy company, whatever you do don't dare winThere alright taking your money but win something and the crap starts , they refer you to traders when placing a bet , then they remove best odds guaranteed and then finally they reduce your betting stake to few pence so it's a waste of time I used to think they were the best bookie but that's when your losing bur dare to win and they fo everything to get rid of you AVOID THIS COMPANY AT ALL COSTS
Ferg
29 November 2022
Comment from uk.trustpilot.com
Advice: Bet 365 games. Total scam! Burn your hard earned cash rather than give these fraudsters a cent. If your setting up a gaming/ online betting account or even thinking about, use any other of the trusted sites, Williamhill, ladbrokes,paddy power etc. I repeat stay clear of these lot. Scam in operation!!
Constantinos
29 November 2022
Comment from uk.trustpilot.com
I thought bet365 was the best company for betting but clearly I was wrong. After 3 years winning on football outrights they decided to shut me down without a reason and they keep saying traders decision. So as I could understand, they need players that they are loosing only. This is rediculus and hopefully people wake up and stop betting in bet365. If you can not provide proper services or handle loses, you can close the company and open a supermarker or something.
Jordan
28 November 2022
Comment from uk.trustpilot.com
Created an account and deposited in order to get a free bet. Did this twice and it was not credited. When i followed up they said i needed to click an opt in link and have to deposit again to get a free bet. Joke
grip C
28 November 2022
Comment from uk.trustpilot.com
I have spent seven hrs in 2 days on live chat.they keep putting me on hold to speak to the safer gambling team who are non existent. You just keep going round and round they are useless
Jonathan Grey
28 November 2022
Comment from uk.trustpilot.com
Never had a problem with Bet365, always pay with a smile. Setting the standard. Bookies live livescore bet and virgin bet are thieves and will keep your money, bet365 will not.
AS IT TECH
28 November 2022
Comment from uk.trustpilot.com
Worst customer care service.... For three days they put me on hold lot things happened may times
Aminat
27 November 2022
Comment from uk.trustpilot.com
Worst site ever. You will not win! 2 weeks ago I landed 15 free spins. I got to the 4th spins Nd an pop up error shows up then takes me off the game. I go back on it thinking it'll just pick up whee it left off bit literally every single spin was dead. Each n every one of them. I was furious! I got onto live chat Nd I was told even tho I presented them with a screenshot of the error I was told the bonus round was completed. I deposit alot on this site Nd the most I've ever won is 60 Nd I can't remember the last time you actually won anything. If you want a fair casino site go elsewhere. You will loose everytime. Just look at all.the bad reviews. Nobody's has anything nice to say about them. Go elsewhere
Mat Stephenson
27 November 2022
Comment from uk.trustpilot.com
Like most other 1 star reviews. Do not use these robbing scammers. Deposited cash. Won bets. Have just had account cancelled with email saying 'they didn't like the nature of my business'. Pot kettle black
Ashwani Gupta
25 November 2022
Comment from uk.trustpilot.com
Deposit not updatedThese people are fraud .I deposited 5000 inr on 28 th oct and 6000 inr on 5 nov which has not been uodatedto my bal . Since than almost one month has passed but my bal neither returned nor updated .Everytime the response i get from them is that trace is going on i dont know what kind of trace they are doing which takes so many days . i have sended the proof of payment and bank statements also but still they are not updating my bal . The yrurh is that these peopledont want to return my money they are cheaters and mobey scammers . Also their operator also confirmed thatthe payment has been made and will be updated soon but after one month also nothing has been done These people are not updating my val i have sended so many mails to them with all proofs
JM
25 November 2022
Comment from uk.trustpilot.com
Don't know what everyone on here is moaning about. I signed up to Bet365 recently for some World Cup betting on their 10 deal to get 50 in free bets. The whole process went smoothly like a dream. My free bets appeared as soon as I had completed my wagering requirements, and I've been having a whale of a time using them. The website and app are both excellent, with a good range of bets available, super quick updates, and near-instant settlement as soon as each game is over. The early cash-out option is also fantastic. In terms of cashing out your winnings: I have just withdrawn some, and they landed in my bank account in just 2h (I used Visa Debit to deposit). I can only conclude that a lot of people use this forum to air specific grievances. My general experience on the other hand was first rate.
Charles Wang Dad of Danny
24 November 2022
Comment from uk.trustpilot.com
World's worst gamble website, I deposited 500 usd to account, then can't login to system, not able to bet, not able to KYC, not customer service, no reply ur fxxking mail. no one respond to u!!! don't try!!!!!1
Dario
24 November 2022
Comment from uk.trustpilot.com
I opened account 7 days ago deposit 200 euros and since that I cant log in, it is rewiev of my account deposit limit it is riddicilious what they do
Ash
23 November 2022
Comment from uk.trustpilot.com
Would give zero stars if I could I don't no what has happened to this site but they have no mercy when taking deposits on the slots I play big fishing fortune and I have never won a penny since opening my account bonuses are tiny amounts and I have sat and span over 400 without a single bonus dropping or win over 20 naturally bet 365 games seem to spin 30-50 losers in a row before paying you 1 winners each time I get the bonus it's always the smallest fish caught never anything big I have never ever been in a profit once with these games your looking at atleast 20 losers between each win takes about 20 minutes to loose 130 at 1 a spin absolute scam I have played for months no matter when I play it's always the same outcome just takes and takes and takes I have yet to win in total this one game has taken over 2000 and still won't switch to winning everytime I play I loose I use multiple sites none are as poor as this do not deposit with bet 365 there rob you it's funny because I have seen someone else say the exact same this about the same game it just takes everything
John Robinson
23 November 2022
Comment from uk.trustpilot.com
I joined up with Bet365 to take advantage of their offer of bet 10 and get 50 free bets ... I put 20 into my account, made a few bets and today they closed my account with no reason given. AVOID THESE SCAMMERS!! They said i can withdraw the balance i have but when i tried it says there is a minimum of 5 ... so in effect they lied about the offer, kicked me off for no reason and now wont let me withdraw my money .... THIEVES!!!!!!!!!!!
Etienne Haddad
23 November 2022
Comment from uk.trustpilot.com
BECAUSE OF THEIR NEW POLICIES OF NO LIVE BET UNLESS YOU CALL I JUST LOST A BIG AMOUNT OF MONEY, ONE OF THE WORST THIS APP HAS BECOME.
David
22 November 2022
Comment from uk.trustpilot.com
Use Polymarket.com instead.Bet365 was flawless in the past. They block withdrawals when you win too often though.And recently (November 2022), I noticed that they haven't been able to process the withdrawals to my credit card that I used to deposit ($2600).Their payment and withdrawal system seems to have a lot of issues, so I can't recommend Bet365 if you are a winner.Crypto-native betting and prediction markets like Polymarket are way better at deposit/withdrawal.
Anon
22 November 2022
Comment from uk.trustpilot.com
Zero stars if possible terrible company with shocking service and they lie
alister
21 November 2022
Comment from uk.trustpilot.com
Further to my previous reviews (SEVERAL) about this company ,they have now placed restrictions on my account & at present, I am unable to use this account.I have sent them 2 emails asking them to reply & both have been ignored.On TV they advertise themselves as THE WORLDS MOST POPULAR BOOKMAKER but from what I read about other peoples experiences this is totally a false claim & they should be prosecuted.
Dinesh Adhikari
21 November 2022
Comment from uk.trustpilot.com
Every time watching snooker finals, they close the video of live broadcast at the final moment when one player is about to win and clearing the table. Such a frustration when a game is at climax. It happens not once, not twice but every time.
John McPhillips
18 November 2022
Comment from uk.trustpilot.com
Bloody awful customer service experience, blocked me from depositing even though I set my own deposit limits which they sat on their website they can't alter without the customers consent but that's just the start of their lies, also said that they would contact me within 6 days!!!!! which is currently 14 days and still nothing, also keep asking for irrelevant documents to stall for time, total tinpot operators who should be avoided at all costs, plenty of decent companies out there to do business with
Harish BR
17 November 2022
Comment from uk.trustpilot.com
Worst customer service I have experienced. I had deposited 2000k on 5th November still they are telling to wait asking for time unnecessary and they are doing nothing after giving full information about my deposit
Hang Tam
15 November 2022
Comment from uk.trustpilot.com
bet365 offer for new user is fake !System will tell u, your account is banned when you give them all your personal information. what a horrible experience.I will give it 0 star if available
Matthew Bazeley
14 November 2022
Comment from uk.trustpilot.com
the worst customer service if something goes wrong. there are much better sites to use out there.
graham
12 November 2022
Comment from uk.trustpilot.com
ive been with bet365 years and today just got a bet that was settled wrongly and the amount of hassle to try and sort it out as now cant even pick up phone to speak to someone and its like they now make really simple disputes as hard as possible so you just dont bother with it , looks like now have to shut account as so much hassle to get something so simple resolved , its a shame as the customer service gone down hill rapidly over last year or so as they used to be able to resolve things simply and you could actually speak to someone but like most places now they not bothered about customers and just looking for cheapest way to deal with things instead of actual people dealing with customers problems .
mohamed yusuf
10 November 2022
Comment from uk.trustpilot.com
I'm writing this today to hopefully get someopinions and advice on what I should do. On October 2nd I made a parlay and won $1624 on Bet365. To this day I still haven't been paid the money I won and every time I inquire about where the money is and when it might be transferred into my account they respondsaying the same thing. They tell me they don't know where the money is and can't even give me any updates on this situation. What should I do? What can I do?
Eileen Leighton
10 November 2022
Comment from uk.trustpilot.com
120 on big bass bonana games this morning on 50p to 60p stakes. Not one bonus. And I won about 20x in total in base games. Then moved on and to the new fishing frenzy two bonuses. One paid 3.5x and the other 10x. Absolute rip off of a website.
Chris Webb
09 November 2022
Comment from uk.trustpilot.com
To sum up gambling on Bet36519 free spins on The Dog House slotTotal returns 3.23nothing else to say!!!
Ontario Biking
08 November 2022
Comment from uk.trustpilot.com
Withdrawing is impossible. They hold your money hostage and try to send you through as many hoops as possible until you give up.DO NOT DEPOSIT your money into this app/website, plenty of better options out there.
Mark Stevens
08 November 2022
Comment from uk.trustpilot.com
micky mouse wears a bet365 wristwatch, complete shower if sh1te. avoid at all costs !!!
Mark hunter
07 November 2022
Comment from uk.trustpilot.com
Placed a bet at odds of 33-1,there was a non runner so rule 4 deducted at 25p but my bet was settled at 75p reduction
Robo Ran
06 November 2022
Comment from uk.trustpilot.com
When you are losing it ok, but when you start winning they restrict your account, what a rubbish company!! AVOID AVOID AVOID
John-Michael Clark
13 December 2022
Comment from uk.trustpilot.com
By far the worst company to bet with. Avoid at all cost. I put money into my bet365 account to use on a Sunday football for fun. Moved 200 bucks via e transfer. Was waiting for verification nothing. Money never went into my bet365. Checked my bank account and says transfer was accepted by recipient but nothing in my bet 365. Reached out to the company and they explained to me my bank had the money. Got my bank involved and they even informed that bet 365 took the money. This went back and forth for awhile. Right down to the point where bet 365 told me call my interact provider. Which is the dumbest thing I ever heard. Bet 365 even acknowledged they were having issues that day with e transfer and yet still took money from people and put the blame on myself and my bank. After all said and done I walked away and deleted the app. They will steal money from you and then blame everyone else for their mistake. So beware. Go with another betting service. These guys are f****** trash. All the 1 stars they are receiving says it all.
By far the worst company to bet with. Avoid at all cost. I put money into my bet365 account to use on a Sunday football for fun. Moved 200 bucks via e transfer. Was waiting for verification nothing. Money never went into my bet365. Checked my bank account and says transfer was accepted by recipient but nothing in my bet 365. Reached out to the company and they explained to me my bank had the money. Got my bank involved and they even informed that bet 365 took the money. This went back and forth for awhile. Right down to the point where bet 365 told me call my interact provider. Which is the dumbest thing I ever heard. Bet 365 even acknowledged they were having issues that day with e transfer and yet still took money from people and put the blame on myself and my bank. After all said and done I walked away and deleted the app. They will steal money from you and then blame everyone else for their mistake. So beware. Go with another betting service. These guys are f****** trash. All the 1 stars they are receiving says it all.