Bet365 PLAYER REVIEWS(2680)
george
24 September 2022
Comment from uk.trustpilot.com
Another waste of my time.Want to watch tennis and www says I can get it from Eurosport through bet 365 so I sign up and all they want me to do is open a betting account which being of sound mind is the last thing I need.I think the whole world is getting more and more crazy
Jay
23 September 2022
Comment from uk.trustpilot.com
I'm only giving it 1 star because I'm unable to give it 0. I topped up with $10 because I'm new to the site and thank God that was all I added. They gave me a $10 bonus and I played a game of blackjack and won $10. So in all I had $30. Then strange stuff started happening. They locked my account saying I needed to be verified. The verification process was brutal. They rejected every document for very simple things. When they finally approved the account, the money disappeared. Wiped from my balance. It said $0. They then said that I can't withdraw because of some reason that is in their terms and conditions. So pretty much nobody could help me. The entire experience was shameful and I honestly think the company should be shut down.
Alexander Stoichkov
23 September 2022
Comment from uk.trustpilot.com
I would give minus 5 stars, but unfortunately it's not possible. Stay away from them!
Ross Trainor
23 September 2022
Comment from uk.trustpilot.com
Terrible site for bingo and slots.Can guarantee you won't win a penny.Just use it for lottery and football.Anything else on there is crap!
Colin
22 September 2022
Comment from uk.trustpilot.com
Actually took money back from my cash wallet from I bet where they allowed me to cash out my winnings. Some sob story about how they offered the wrong odds and were sorry. Took my winnings backWorst customer service ever experienced. May as well not exist. As with all the other negative reviews, people should get together to put them out of business.
Ken Porter
22 September 2022
Comment from uk.trustpilot.com
Brutal book, up 25K in 12 months and they restrict my account. Tried to make a $100 wager and got denied, tells me my Max wager is $7.52, really Bet365? If you lose they like you and you will never get restricted. Make any money and BOOM bye bye account. Huge one finger salute to Bet365! Thanks for the 25k, though!
stephen tague
22 September 2022
Comment from uk.trustpilot.com
Played on quite a few betting sites and these are near the bottom of ratings.Very bad customer support and help , very very bad promotions.Decent selection of games and decent website .But its lacking on so much compared to other betting sites
Aminat
21 September 2022
Comment from uk.trustpilot.com
These people will never let you win. EVER! Stay clear away from bet365 not even one bonus round. Biggest win 56p.
David G
21 September 2022
Comment from uk.trustpilot.com
Won three bets in a row (not a huge amount, a couple of hundred). Then got a very spiteful, moaning email saying I'd get no more offers, free bets, boosts etc.They are happy enough if you lose but watch out if you win!
Marko
20 September 2022
Comment from uk.trustpilot.com
Awful casino, spent over 1000 few times, cant get anything
CE
20 September 2022
Comment from uk.trustpilot.com
STAY AWAY - They do not process withdrawals and make you have to fight for your money. They also lie and say that they have sent wire transfers when they have not. Still haven't gotten my withdrawal and have spent several days fighting for it. Today I found out that they lied to me and claimed to have sent my withdrawal, when they actually haven't set it at all. NEED TO BE CLOSED DOWN.
Consumer
19 September 2022
Comment from uk.trustpilot.com
You have to beg for your deposit threw live chat most of the times... They won't respond to your mail also
peggy puffer
18 September 2022
Comment from uk.trustpilot.com
I've been on bet365 for more then half a decade in the beginning years it was awesome, the customer service was incredible the people I spoke to overseas were great... and they bent over backwards to accommodate me anytime I harassed concerns. In the past year they have gone completely downhill to a point I've made numerous complaints to little avail I recommended bet365 to a girlfriend in ontario and they ripped her off for 500.00. She opened a fresh account with 500.00 she made 1 single bet for 50.00... they have frozen her out ever since . When she tried to communicate with them she might as well been talking to a brick wall.unfortunately she doesn't really give a crap about 500.00, so she has failed stay on top of it.when I've contacted bet365 explaining I personally recommended it to my friend... there response was negligible. Last Sunday I took Baltimore ravens alternate point spread -9.5 and - they won 24 to 9, I tried to take a pretty good cash out then the moment I pressed cash out bet365 marked ravens - 9.5 as a loss! When I contacted them about my concerns they punked me off and completely failed to address the issue in any meaningful way. I am now to a point where 1 more incident such as that takes place on my account... I am going to start a major campaign to spread the word people should avoid dealing with bet365 completely. Very disappointed!
alex
18 September 2022
Comment from uk.trustpilot.com
Awful site just awful. Joined up got all the offers and they had shocking returns, 200 free bingo tickets won nowt, 50 spins just over a pound then another free 100 spins a few quid. A few deposists with no gameplay or returns.Games section of their site when I clicked on it set of alarms on my anti-virus for url phising so never even got to see this section of website. Live help told me to switch off my antivirus. Total joke of a site. U.K sites not fit for purpose. No regulation at all!
Stuart
18 September 2022
Comment from uk.trustpilot.com
Too many silly negative reviews on here.I am wager large stakes on horses and have never ever had a problem with Bet365. They are the benchmark for horse racing. Tell me any other bookmaker that offers BOG 2 days before the race. The answer no one. They pay out any amount instantly.A lot of bad losers or people trying to scam.
Daniel Tarik Perry
17 September 2022
Comment from uk.trustpilot.com
Since the update this app is brokenTrying betfair now
sukuna
15 September 2022
Comment from uk.trustpilot.com
banned my account for no reason joke of a company
Janet
15 September 2022
Comment from uk.trustpilot.com
Worst sport betting and casino site Ive ever experienced. Odds are not great and exact scores in football are lower than other bookies. Casino RTP is very low and I would advise anyone wanting to try bet365 to look elsewhere. Poor customer service and completely rigged. Worst experience guaranteed!
Randy Fecteau
15 September 2022
Comment from uk.trustpilot.com
Before it came to Canada it was a awesome site to use. Now it's terrible. My biggest complaint was I bet a 4 team parlay and and they name the pitchers so my wager the pitcher listed got sick and didn't pitch. They lost of course because I went from a strong pitcher to a bull pen day. I won the other three games so I thought I still one because the game I lost before if the pitcher who was scheduled to pitch doesn't start then that game is voided. Not now with this greedy Canadian organization running it. So now you are betting blind in baseball. Don't matter who they show starting the game anyone can pitch. How can you bet like that. We look at who's pitching to make our picks. All done with this stealing site. So much for fair gaming.
danny mannion
14 September 2022
Comment from uk.trustpilot.com
Don't really want to do this as I have been using 365 for years. Never had a problem with it until the last update. Now it's completely broken. Can't cash out. Shows the wrong scores. Have to log in and out every two mins to work out what is going on. And after several messages I have received zero response. All in all plough your money in and due to technical incompetencies you lose everything. Real shame as it was by far and away the best app pre update.
Lee
14 September 2022
Comment from uk.trustpilot.com
Wow. The reviews on this site are rubbish. No wounder as the chat service is awful. No help in resolving my stuck rounds asked for manger twice and still didn't get put though. Stay away
E
14 September 2022
Comment from uk.trustpilot.com
I did a bet on the virtual sport and the bet won but it came up as lost so I contacted the live chat been waiting 3 days for a response I was told would be within 24 hours 3 days ago absolute joke of a services do not use this betting app
Ryan
12 September 2022
Comment from uk.trustpilot.com
I didn't want to do this but wow. Lost for words. Waited 45 mins in a queue of 6 for a live chat operator to ask why I couldn't access the "Golden Goals" free game or any of the others!Their reply was something to do with responsible gambling etc (365 I haven't used properly for years so I don't understand why) But typical for a gambling site to still allow me to bet across every market on their site but I'm unable to receive any marketing or access to any free games etc basically. I have no words, this was my go to betting site. NOT ANYMORE. Feel free to contact me with a better explanation.
eddystone
11 September 2022
Comment from uk.trustpilot.com
Bet 365 sucks! My e transfer got lost and it was up to me to track it down. I still haven got the money back. The customer service is brutal i waited 6hrs to get a text message basically telling me i am on my own. Dont bet with these guys!!!
Simon Williams
11 September 2022
Comment from uk.trustpilot.com
Opened an account yesterday won a bet and they closed my account, the 50 pound promo Is a scam. Its laughable! What a terrible company.
Alister Mickler
11 September 2022
Comment from uk.trustpilot.com
Further to my previous reviews on this once amazing Company,I was sat in my disability chair this Sunday afternoon, watching Racing feeling very relaxed. I was about to place a bet but when I tried to log on I got a screen message = You are unable to log on till ..pm due to our BE GAMBLE AWARE RULES.No warning no nothing
Nat Canada
11 September 2022
Comment from uk.trustpilot.com
This is the worse site I use, or used to use! Live chat takes hours for a simple question. They freeze your account for no reason then good luck waiting for live chat! Slots do not go lower then .80 cents lol' cant change bets lower. I would have given customer service (live chat) a No star but they made me put 1 star before I could post this. Way better sites out there, at least sports interaction answers chat within 1 minute. For what bet365 makes hire some damm people to answer questions. Would be a great site if you could reach someone without waiting hourssss. Terrible!!!!!
Miroslav Zunic
10 September 2022
Comment from uk.trustpilot.com
Another bookmaker that does not deserve attention, I wish you to fail to the end because you are thieves! REAL ENGLISH THIEVES! How they block your account, invent USER SERVICE AND FOR THE SAKE OF RESPONSIBLE PLAYING THEY BLOCK AND BAN YOU! Is that pathetic and shameful! in addition, they still haven't paid 40 EUR to my card, nor can I reach them because the account is frozen! Well, you needed my 40 EUR ! And so,! FUJ, one irtant piece of BETTING SHOP!!!
Eddie T J Naylor
09 September 2022
Comment from uk.trustpilot.com
can't win anything
Ashley Morris
09 September 2022
Comment from uk.trustpilot.com
Got my first scatter in over 2000 spins and it gave 15 completely dead spins with no returns at all after multiple deposits spending 100s of pounds bet 365 is by far the worst I have ever seen there not even trying to hide the fact there scamming u
Martin McNally
09 September 2022
Comment from uk.trustpilot.com
Dreadful bookie. Their systems crash all the time and when they make an error, you cannot recover your money for weeks. Then they deactivate you when you complain without notice. Stay away!
faichney
06 September 2022
Comment from uk.trustpilot.com
They are a shocking betting company. Ban people on signing up, cant get through to their live chat, send same messages about asking for bank info to wire winnings instead of interac, even when you send tyhem info you have to resend.Live chat says your 1 in the queue but takes more than 1hr to respond. Its aweful something needs to be done.
Rebecca England
05 September 2022
Comment from uk.trustpilot.com
No loyalty what so ever! Been with Bet365 for well over a year or more now and all this site do is take your money! Never win RTP must be at 0.5%. It's also my birthday and i asked for a Birthday bonus they basically told me that they don't offer that and accounts are always reviewed what a load of pony!... Might as just leave and play else where with better offers better loyalty and overall better RTP because BET365 does not play fairly! .Sorry Bet365
Frank
05 September 2022
Comment from uk.trustpilot.com
I was not able to make a deposit as they had banned me upon sign up. As far as I'm concerned, they only wanted my data and shall proceed to make money off me while I am unable to use the site.
apna pnadey ji
04 September 2022
Comment from uk.trustpilot.com
Fraud Fraud Fraud
Robert
04 September 2022
Comment from uk.trustpilot.com
Once in football, once snooker, they accepted bets, then adjusted the odds on payout. These were NOT obvious errors, but I couldn't be bothered with IBAS. They then just suspended my account because I'm not sending through bank statements, bizarrely whilst I had a season bet on, which was settled (fine) months afterwards. I HAVE NEVER HAD ODDS CHANGED AFTER BET ACCEPTED WITH ANY OTHER BOOKMAKER BUT BET365.
Katie
03 September 2022
Comment from uk.trustpilot.com
Partner has an account. Cashed out when the odds they gave meant he won 20 quid. Email later to say that their odds were wrong and have taken back the 20 quid and replaced it with 87p. Given all the profits they make and given it was their mistake, they should have allowed/honored the cash out at that amount. I'm sure if he made a mistake, they wouldn't allow him to pull back the cash. Account now in the process of being closed down.... Very poor customer service IMO. They seem to forget, they're not the only online betting site! You have been warned!
KataTonNik
03 September 2022
Comment from uk.trustpilot.com
The good things: Nice site layout, competitive odds, many markets, allows you to combine different sports.The bad things : Cant combine politics with sports, on live matches the team colours are most of the time mixed up and / or wrong, the bonus are not as often and / or as generous as they used to be, firefox keeps login you off the account after a few minutes, not easy to find the help/chat and when u do find it its a que of over 15 minutes every time that puts you off, does NOT do less than 10 pence unit stake bets (when u bet on multiples it adds up to alot).
Lee
02 September 2022
Comment from uk.trustpilot.com
Absolute scam of a company, paid out a bet last night when vardy was clearly shown the yellow card and not Maddison, been confirmed vardy was shown the yellow but they claim opts stats was showing Maddison was booked. All other bookies understand vardy was the one that was booked and paid out all claims as a gesture of a good will one of them being over 5k, bet 365 offering nothing this company really needs to be boycotted there just scam artists, I have reported them to the ombudsman and make sure they get looked in to, also contacts the uk gambling authority and they are already looking in to bet 365 so fingers crossed they get closed down its what they deserve
Kieran Hallinan
01 September 2022
Comment from uk.trustpilot.com
I made an account and they deleted it after only 6 hours. I only placed 1 bet of 5 pound. They then gave me no reason and said I was never to get my account back or make a new one.
Bradley Smith
01 September 2022
Comment from uk.trustpilot.com
If I could vote lower I would! Restricted a brand new account, stopped me cashing out and changed the odds after I placed my bets. Literally the absolute worst bookies going.
Tristan Lord
01 September 2022
Comment from uk.trustpilot.com
Only gave 1 star because 0 wasn't available. Please show me where the dealer in BJ gets 7 Bj's in a row.The odds are way out. Stay very far away. They will rob you of every penny.
Branka Pogacar
31 August 2022
Comment from uk.trustpilot.com
Do not use these guys for anything more except checking what is the result of the game that you are following. DO not gamble!
Eileen Leighton
31 August 2022
Comment from uk.trustpilot.com
Do not waste your time playing slots here. They are by far the worse on the UK market. 2000 since Friday. Not one bonus over 100x. In fact rarely any over 50x. Absolutely rigged to high heaven. Disgusting company.
Sue Ro
30 August 2022
Comment from uk.trustpilot.com
Not a very good website. Can't check races, it's jumpy. If you have a bonus bet, and the horse wins, you get nothing. I actually hate the site.
Aden Shilling
30 August 2022
Comment from uk.trustpilot.com
Awful. Wouldn't recommend this site
Temmy O'brien
29 August 2022
Comment from uk.trustpilot.com
I would give 0 stars if I could. Bet365 is a shadow of it's reputation really.I literally uploaded three government-issued ID document for verification but keeps getting rejected. Mailed customer support to inform them I had troubles depositing money into my account but no response, only to get an email that my account has been closed "due to the nature of my business"!!!! Like really?
phil
28 August 2022
Comment from uk.trustpilot.com
Good website layout! OK so going of Darrens review a bit further down on here i guess theyre saving money for potential GCommision fines by not letting me win anything ATM hehe. Anyway please in the meantime get upto date with uk live slot streamers and new games that are available that i wish to play. Also the generic random audited games and rtp payout per player but there is more sides to the dice which should be announced to the public such as the described wallet of available funds to disperse at any particular time which allow good wins or poor. Play smart folks God Bless
Mark Brooksbank
28 August 2022
Comment from uk.trustpilot.com
I registered with the 50 pounds free bets offer only to find that my acclunt head been frozen after the first bet was settled. Is this a scam, how can this be legal for bet365 to ack in such a manner?
Domo sakeros
24 September 2022
Comment from uk.trustpilot.com
0 stars! Be ware! I signed up 2-3 days ago, and i put my id, and I decided to wait a few days to put proof of address, and then all of a sudden, they decided to ban my account and never let me open one again ever, due to unknown reasons. You are by far the worst company I ever Know in the planet. Stay away!
0 stars! Be ware! I signed up 2-3 days ago, and i put my id, and I decided to wait a few days to put proof of address, and then all of a sudden, they decided to ban my account and never let me open one again ever, due to unknown reasons. You are by far the worst company I ever Know in the planet. Stay away!