Bet365 PLAYER REVIEWS(2679)
Paul Smith
07 July 2021
Comment from uk.trustpilot.com
Im the same as many, I had maguire score anytime 2-0 so naturally my bet was up n so I went to cash out, boom gone, lost bet, hiding behind technical issues, if a massive company like them, really has technical issues, it would have been looked at and sorted within a couple of hours, if it was genuine, but it's been happening all this tournament, let's see if they publish the technical issues they had, I doubt it,. N I could be wrong but my gut feeling is, when this tournament is finished if by magic, the cash out issues will have gone. Its all about the money they knew they could loose on cash out bets 100%
Patrick James Milton
07 July 2021
Comment from uk.trustpilot.com
Been with 365 for several years, always preferred the site to most others, but has cost me loads due to no cash out last 2weeks, last nights semi was last straw for me, had several Accas and a good win bet on Italy wanted to cash out in 77th minute, not available. Joke of a site that advertises itself on cash out. I have withdrawn my balance and as soon as euro bets I still have running, which are strangely are available today for cash out are settled, I’m off !!! Use a different site.
Robby D
06 July 2021
Comment from uk.trustpilot.com
Don’t trust them. They control your bets and that’s wrong. With cash out not working and them not being able to guarantee it as such it’s not worth the hassle anymore. They promote cash out but yet can’t guarantee it’ll work. Really. I’ve named my wee lassie after bet365. Fanny. Jokes on you 365
Aj Mcm
06 July 2021
Comment from uk.trustpilot.com
its happened again no cash out in the italy game semi final. Happened last week too So its bye bye from me you rip off merchants.
Marcus Westall
06 July 2021
Comment from uk.trustpilot.com
I had a football bet running, 2 up and waiting for Italy tonight. Cash was available all day long and throughout the game. That was right up until Italy went 1 nil up. All of a sudden cash out is not there anymore, instead there's a message stating I have no bets of that kind. I'm absolutely disgusted with how these betting companies can just get away with doing this to punters. My bet wasn't for big money but that is not the point. The cash out option is supposed to give punters the option of making an informed decision about the sporting event they've bet on, these jokers just decide for you. The motto "when the fun stops, stop" is a sick joke, Bet365 doesn't let the fun start. My account will be closed and I'll go back to using the high street betting shops. Punters who have experienced this kind of underhanded treatment, the numbers of which run into the many thousands, should start doing the same. They're all at it, what's more galling than anything, is that it's perfectly legal for them to do what they want. They rake in billions and billions and treat punters like crap. Nothing but cheating scumbags.
John
06 July 2021
Comment from uk.trustpilot.com
As soon as italy scored cash out disappeared and suprise suprise spain equalised saving them millions con merchants AVOID AVOID AVOID
Agnelo Ferrao
06 July 2021
Comment from uk.trustpilot.com
I've been using Bet365 for good 5 years and until the Euros hardly had an issue but they have been an utter disappointment since the Euros 2020 have started.No cashout.i am sure they will make millions out of this but I am also sure will lose millions of their loyal customers.very disappointing
Mark Stafford
06 July 2021
Comment from uk.trustpilot.com
Cash out on the Spain vs Italy game 'not working'. Again! Lying, cheating b**t**ds.
Timos Zongkas
06 July 2021
Comment from uk.trustpilot.com
Worst bet app in Greece. They always block the little and big games like the euro,and you can't cash out . No bonus anymore. Absolutely ridiculus. Don't give them your money, go elsewhere.
James Campbell
06 July 2021
Comment from uk.trustpilot.com
I agree that the Bet out facility not being available recently has been frustrating but most times the bet out payment is set at a level that suits Bet365 rather than the punter so its just as much an issue for Bet365 than for punters.I have gave Bet365 five stars because I usually just put on fun bets of 2.50 on a game and usually on 50/50 bets like over 2.5 goals or shots on target. I logged on to put my 2.50 bet on the Italy Spain match and have been offered a 10 free bet which i have gratefully taken advantage of (Italy to win with both teams to score @ 5/1). As much as I like a good grumble I can't really complain about Bet365 on this occasion.
Mr Spriggs
06 July 2021
Comment from uk.trustpilot.com
Along with everybody else on here, stay way from bet365. Looks like they have gone rogue. Not sure how they can get away with pretending cashout not working. Seems to get disabled when you have a bet thats winning. No cashout and can't see bets. Happened to me on the last Italy game. Had a wedge on but couldn't cash out when ahead then Switzerland equalised and I lost my money. Scamming people. Social media alive with complaints. Seems to be happening in all sports now when you try and cashout a winning bet. Cost me a few K. Been with 356 for years with no problems. No customer service. You get an auto email which basically says tuff...This is a new way for them to make even more money I reckon..stay away
Gareth Carson
06 July 2021
Comment from uk.trustpilot.com
Avoid! OMG! been playing slots on their site, all I can say is diabolical. Gave me a win when first went on of 800 to suck you in then literally took thousands. No games ever play. I’ve never seen anything like it! I’ve seen rogue casinos play better !! It’s so bad. We all get that gambling is about winning and losing but this site just takes your money no matter what stake you play!
Alan Fennell
06 July 2021
Comment from uk.trustpilot.com
Well, I have read many complaints over the last few days regarding the cash out situation, annoying as it is, these things happen with technology and I am sure Bet 365 will solve it as soon as possible..I say this, as I have had an account with them for years now and never had any problems with payments whatsoever.
Christopher McDermott
06 July 2021
Comment from uk.trustpilot.com
Selective bonus promotion makes no sense. I bet 100 on an accumulator but still wasn’t “selected” to receive a free 10 bet on the Euros Spain vs Italy game. How much do you need to bet to be eligible? I will never find out because I’m away back to my usual trusted sites I do receive promotions on.
beruss Boxing
05 July 2021
Comment from uk.trustpilot.com
Bet365 have disabled there cash out options too all customers as per their trading decision. There is no time frame when the cash out option will be available again.
Michael Ritson
05 July 2021
Comment from uk.trustpilot.com
Consistently scamming their customers by removing access to mybets and also the ability to cash out. A vile horrible company. I have now moved to William Hill and Betfair.
Ben Hart
05 July 2021
Comment from uk.trustpilot.com
Scamming people through Euro 2020. Traders took away cash out to guarantee they made money and lost people their money. Scum
Mark Doyle
05 July 2021
Comment from uk.trustpilot.com
better of moving to anouther bookies... google top 10 best cash out betting sites lots to choose from alltough these robbers are not one of them ...they cost me on the golf 40/1 and 16/1 both second place finishes... and both fav at one point but alas no cash out at any point on the last day.
Natalie
05 July 2021
Comment from uk.trustpilot.com
Cash out option has been out of service for 3 days now, just get the same cut and paste response and don't expect to get anything back, its just tough luck. I've been wanting to cash out on bet for days now but I doubt it will be resolved before the match, so I'll probably lose the money. I'm leaving and heading to paddy Power now
Richard Wells
05 July 2021
Comment from uk.trustpilot.com
Shocking. Stay away from them. Happy to let you place a bet then make cash out option disappear. I had five winning bets at the weekend which I would have cashed out as wasn’t confident on last bet we talking almost 700 pound in bets which the cash out option would have been a lot of money. I tried to talk to customer service to ask how much cash out was and they just mugged me off from a copy and paste reply. will not be using theses again. Just hope the other five bets running now win come on England and Italy. Once that’s up I’m off fed up with being mugged off by them been a loyal customer for years not now. Stay away from bet 3shit5. And it’s funny how my missus could cash out her bet for 5 pound hmmm some technical issues my ass yea technical issue yet the whole site works fine. Stay away
Patrick de Forgettes
05 July 2021
Comment from uk.trustpilot.com
Bet on today's women's singles where English girl retired. Betfair paid out on player progressing - this lot didn't - Avoid using this bookie!
Dec
05 July 2021
Comment from uk.trustpilot.com
SCAMMERS , STAY CLEAR .....This company will scam you, then the option to view or cash out on bets as soon as a big event starts, throughout the euros they have had what they call ' technical issues' resulting in this feature dissapearing and not being able to see placed bets, happened more than 5 times this euros, 100% a way for them to make money, do not sign up to this company, SCAMMERS
Martin Deamer
05 July 2021
Comment from uk.trustpilot.com
There is nothing worse (Apart from a bent Copper), than a bent Bookie. If you are winning, they cancel your "Cash Out" ability. The money She earns! It is disgusting, cheating their Customers, a complete disgrace. I've emailed them, they couldn't give a ****!
Donald Breen
05 July 2021
Comment from uk.trustpilot.com
Where all the negative reviews come from is beyond me !! Been with 365 few yrs always got laid to decent stake won some lost more as u expect when u gamble but always got paid fast when I did win and get better odds than any other 80% of time so full respect from myself
Mahya Fathi
05 July 2021
Comment from uk.trustpilot.com
It has been more than 12 days now that I applied for a withdrawal from my account but did not receive any money? I gave more than 10 emails and messages but it did not work. I no longer trust your site because it only takes a few seconds when you want to make money, but you have a problem when you want to make money.
Harp Gill
04 July 2021
Comment from uk.trustpilot.com
Bloody unbelievable about the cashout option I now lost soo much in potential cashouts that it's not funny. This website should be shut down they made excuse that there is a technical issue but I know this has happened alot. You telling me with all the money they have they cant hire a proper tech team to fix this error. It is a way for them to disable the cashout so that one game screws you...my one tickets is show today's game when that same game I already got a green ticket.....how do we complain against these robbers.
superfranco
04 July 2021
Comment from uk.trustpilot.com
Kev F
04 July 2021
Comment from uk.trustpilot.com
"Technical issues" during every Euros game. Absolute scam!
Reshtesh
04 July 2021
Comment from uk.trustpilot.com
Scammers. Been alright until they used "technical issue" recently to scam their way into not allowing cash outs. No believes it. About time for users to get together and lodge formal complaints to FOS and lawyer up.
Jonathan Baty
04 July 2021
Comment from uk.trustpilot.com
Using bet 365 Australia and like you all the cash out was unavailable this weekend. Rang customer support trying to cash out even though cash out was available on Saturday but it wouldn’t let me cash out kept saying sorry this bet can not be cashed out. They said they are having technical issues and it’s our bad luck . They are a scam and closed my account down and moved on to another agency . All the best fellow punters
Jungle Sunrise
04 July 2021
Comment from uk.trustpilot.com
Removing the cashout option is a breach of contract..simple...of course it's a gambling company with Denise Coats as head of a deceptive fraudulent company. Will refer to gambling commission, and DTI.. These fraudsters are not content with having a 66% advantage, so sneakily change settings. And pretend it's a software problem. Boycott bet365.
Simeon Chiebuka
04 July 2021
Comment from uk.trustpilot.com
They don't want people to win. Countries should stop them from operating, Their license should be revoked because they are taking people's hard earn money inappropriate way. They have disabled their cashout function throughout the weekend so that people can't be able to cashout. If you eventually go plus they will look for a way to steal your money. Few months ago, I had luck in winning few bets and they went to my account and took some of my money without any reasonable reason. I spoke with one of their customer care help through a chart and he said that I took cashout with wrong odd, Joke of a century. I made a bet of two football games, Both over two goals and one went in and the other was about to go in as i played over 2 goals and i took cashout when they second game was playing 1-0 so how the hell did i took cashout with the wrong odd. I was suppose to win 400 and something euro and i took cashout at about 300 and something euro, mind you I needed only 2 goals to win all the games but decided to take cashout. They went and took my money and left only my stake. They don't want you to win. Swedish Government should look into their operational activities and ban them from operating if they are operating accordingly. Do not bet here. They don't want you to win.
Katie Roberts
04 July 2021
Comment from uk.trustpilot.com
Put a bet on for England to win and can’t cash out the money no reply sent messages what’s goin on will never use this site again 😡
Sishicancun Sishicancun
04 July 2021
Comment from uk.trustpilot.com
the website accepts bets and works well before a big euro 2020 match .. however when each game actually starts all the cashing out and withdrawal options get turned off ! you can still keep betting however ..it seems that section never gets turned off .. thousands of complaints on social media at the moment
Kelvin
04 July 2021
Comment from uk.trustpilot.com
Shocking customer service complete and utter waste of time trying to speak to someone about the issues with there app complete day light robbery I’d say taking well earned money with no excuse for the problem and there not even going to credit you with nothing back if anyone was thinking of joining these cowboys I’d think again #ROBBERS
Nicholas
04 July 2021
Comment from uk.trustpilot.com
The app has been awful for such a long time, crashes when you log in, logs you out and can’t select buttons a lot of the time. Now on time of this they have taken away the cash outs so during the game you can no longer take the money at that time. Along with that you can’t see bets placed a lot of the time. Will be changing companies as a result of this. Shouldn’t be able to scam people out of their money.
Patrick Viens
04 July 2021
Comment from uk.trustpilot.com
Cash out been out for severals weeks now they offer this and cant provide it been really disapointing white this nothing been offer to me I have bet over 1 million this year on that site really rely on cash out no customer service ill take my money elsewhere plenty of sites around.
Gary
04 July 2021
Comment from uk.trustpilot.com
Bet365 betting slip and cash out issues just when the euros start, speak to live chat and what do you get, a half hearted apology and no offer of any refunds or anything!! Try to escalate to their Complaints department and get an email from a supervisor stating exactly what the agent had already said!!!!! Surely a big company like bet365 must have a complaints team??? Shocking treatment limiting customers ability to cash out on live bets or even see their betting slips!!!! Do the right thing bet365 and compensate your customers for your mistakes!!!!
Fuego Nero
04 July 2021
Comment from uk.trustpilot.com
Cashout issue dragging for many days and during a main event like the Euro. Worse .... you realise you cannot cash out after placing the bet. No warning or anything. I've been betting with Bet365 for over 10 years and been going backwards for the past 2 years. Other than an easy interface to switch from video to another, they became a total joke. They ask us players to act responsibly, whereas they are grossly irresponsible themselves. SHAME ON THEM!!
Emlyn Mcnally
04 July 2021
Comment from uk.trustpilot.com
Please avoid these scammers at all costs. Removed the cash out option in the Euros without informing anyone placing a bet. People trying to cash out were met with a blank screen. No explanation at all. Must have made an absolute fortune on these days😡
John Baird (JayBee)
04 July 2021
Comment from uk.trustpilot.com
Quite willing to take all your money off you but when you win something they put restrictions in place. Cashed out 1200 yesterday after my first 3 horses won and today the “cash out” facility has been removed from my account. The new App is an absolute joke as well. I’m off to Paddy Power.
Rekha...
04 July 2021
Comment from uk.trustpilot.com
I totally AGREE with all these reviews somehow coincidently they have had technical errors for 2 days now right when the euros start! So when I placed my bets each day I could not see them or decide what I want to do. I feel duped! It may mean nothing to the owner! Coates but customer who play fair should get! there original bets back! Where does it say as I cannot see if there is technical issue we will NOT pay out! they have been appalling in the customer service/communication. I waited 1 he on one chat and the other I was dropped off! Still waiting for a call out of decency from a manager not heard yet! This should be challenged by All who have had this issue. Have they no morals or principles??? It’s fine following there rules but they seem to have pulled a fast one on customers abs blamed IT. That’s not an issue for customer PLEASE PAY GENUINE CUSTOMERS BACK!
Alessio Kluivert D'Aleo
04 July 2021
Comment from uk.trustpilot.com
Simon Rain
03 July 2021
Comment from uk.trustpilot.com
Moved my winning bet to a different market. Criminals. Don't bet with this company, you will never know if you will ever see your money again. They remove the cash out and my bets buttons as soon as they know you could win.
Stephen harris
03 July 2021
Comment from uk.trustpilot.com
Proper bandits avoid at all costs.
Mattie Reid
03 July 2021
Comment from uk.trustpilot.com
I have an accurate bet that states England to win, Harry Kane to score, under 13.5 free kicks for both teams combined as well as throw ins at under 22.5. Yet my bet has not come through. My other bet for Harry Kane to score 2x goals has vanished. Cash out feature disabled for some reason?
shaun naunton
03 July 2021
Comment from uk.trustpilot.com
Total Disgrace of a company I had England 3-0 Tried to cash nothing showing in my bets DON'T use this COMPANY TWO DAYS in a row robbery.
David Barrett
03 July 2021
Comment from uk.trustpilot.com
Can't see any bets, had a bet in England to win 4-0, high odds... Not paying out on the win... What the hell is going on... Tried to complain on Live Chat, in a queue of 159 people so I guess I'm not the only one...
Hassan Akin
03 July 2021
Comment from uk.trustpilot.com
This a joke.they are so sneaky to rob you.i had 2 bets and there was only England game left.before the game cash out option was closed.it was same yesterday as well.they say they have got tecnical issues.but as you can see,they close the cash out option before the each game..basically they don't give you any chance to cash out.that is a sneaky way to rob the people.i aam telling everyone to stay away from this company.they are probably the worst.thieves.. .
Tamas Csordas
07 July 2021
Comment from uk.trustpilot.com
I do not understand why you do not have a 0 star out of 5.... (this is for you trustpilot). So bet 365. They have to many "technical issues" .... special during the E. Finals. I have place my bet.. but somehow my bet gone!! For not the first time! The poker is fake ir is like 888 poker.com no different. Do not put money on this website!!!!!!!!!!!!!!!!!!!!!!!!
I do not understand why you do not have a 0 star out of 5…. (this is for you trustpilot). So bet 365. They have to many "technical issues" …. special during the E. Finals. I have place my bet.. but somehow my bet gone!! For not the first time! The poker is fake ir is like 888 poker.com no different. Do not put money on this website!!!!!!!!!!!!!!!!!!!!!!!!