Bet365 PLAYER REVIEWS(2679)
Trevor Babineau
03 July 2021
Comment from uk.trustpilot.com
This is an absolute terrible site, most of yesterday couldn't even get into the site. I had my first 5 games right and no fing cash out. Iam fairly new to betting like this, does anybody know another site similar to this that you can cash on while the games ate still playing? Agree they cost u money playing in this site
Gavin Westrip
03 July 2021
Comment from uk.trustpilot.com
Happened to me again couldn't cash out after 65mins think every1 should leave them and go sumwhere else robbing bunch of c..ts needs to b investigated as 1000s of people r going though the same thing not happy
Nick Walker
03 July 2021
Comment from uk.trustpilot.com
Placed a bet on Tonight's Euros, tried to cash out but got declined, then offered again a few mins later same issue. Something fishy going on here, my account will be moving after the final
Johnny
03 July 2021
Comment from uk.trustpilot.com
Just had 800 on 2-0 england abs 2k on 3-0 wanted to cash out not available Criminals should be investigated My friend had cash out on same bet but smaller amount and was available cash out Disgrace will be complaining to regulator
Daddy Cool
03 July 2021
Comment from uk.trustpilot.com
Lost hundreds in cash out bets, absolute disgrace, avoid bet 365 use sky bet or other apps there a joke.......
Matt Southern
03 July 2021
Comment from uk.trustpilot.com
I really thought I was the only one having trouble this bet website. I've been unable to see most of my bets through the Euros. Actually have a decent bet on at the moment with all teams to score that were in the quarter finals, can't see Ukraine scoring but at least there would've been a decent cash out when England scored but now showing not even a bet active!! Absolute joke!!!
Billyg
03 July 2021
Comment from uk.trustpilot.com
During the euros and want to cash you bet out and they just block you and remove all your bets from Veiw then once the games is over everything is miraculously all back and running. And this isn’t just a technical issue it’s every single game Thieves !!!!
Ste
03 July 2021
Comment from uk.trustpilot.com
Genuinely the worst betting company going. Massive frauds
Matt L
03 July 2021
Comment from uk.trustpilot.com
DISGRACEFUL! For all the quarter final Euro games they have taken my bets and every time about 15 mins before the game they say they have technical difficulties and I can’t view my bets OR CASH OUT AS THEY PROMISED! Straight after the game is finished they are always over their ‘technical difficulties’ and my bets are visible again. 😅😅 Avoid Bet365 like the plague!!!
antonio delboy
03 July 2021
Comment from uk.trustpilot.com
MY BETS NOT SHOWING UP, SURELY THIS WAS DONE PURPOSE, Cant see my bets again always when euros on so cant cash out they have become a joke Please REPORT it and make a claim through RESOLVE UK, lost loads of money because the cash out was not displayed, Absolute Scammers!!!
Graeme Paterson
03 July 2021
Comment from uk.trustpilot.com
app doesn't work properly. whenever there's an opportunity to cash out a bet, they disable it so they don't have to pay out. then as soon as the "risk" has finished they switch it back on, by which time you've lost. any attempt to ask what's happening is met by a standard copy/paste reply saying they're working to fix the issue and apologise for any inconvenience. this isn't a recent thing, this has been happening since the europa league finals. we're talking about 6 months plus and it happens several times a day, every single day. it is most definitely NOT a technical fault.
Elena
03 July 2021
Comment from uk.trustpilot.com
Dont bother puting your bets on, service is down but yet they will still take your money and let you place a bet. When you cant follow how your bets doing or have the option to cash out
Simon
02 July 2021
Comment from uk.trustpilot.com
Absolutely disgraceful from these thieving parasites! 2 bet builders on the Italy v Belgium game worth nearly 500. Needed 1 shot on goal on 1 & an offside on the other with no option of cash out. Disgusting, scam of a betting site!!!
George Jipa
02 July 2021
Comment from uk.trustpilot.com
0 starts. Cash out option there but not available. As soon as you have an important bet “my bets” option is “not available”. Crippy bet app. So big years ago, now probably the lowest of the low. Can I give them minus starts? Cause bet365 don’t deserve 0 stars
Yoong hing Tan
02 July 2021
Comment from uk.trustpilot.com
My bets not working too. I can't track my history , no cash out options.
Nick Ryding
02 July 2021
Comment from uk.trustpilot.com
My bets not working, been over 4 hours now. Awful site, avoid using. Its been getting worse and worse and shouldn't be allowed. Like others said, they blame it on site problem IF you can get live chat but seems to be other, sketchy things going on recently... Used to be great, awful service and way to great customers.
Craig Rothwell
02 July 2021
Comment from uk.trustpilot.com
Think it's best to use a different betting company from now on. Nothing but issues throughout the Euros. Not showing cash outs/ your bets throughout games. Just a purescam that nobody wants to deal with. All these complaints can't be a coincidence.
Ian Petts
02 July 2021
Comment from uk.trustpilot.com
5 times now recently bets or cash out not showing Its gotta be scam Should be investigated A lot of money being lost They wont have any customers left at this rate
Ivan Jelev
02 July 2021
Comment from uk.trustpilot.com
Absolute scammers,they always say they have technical difficulties as an excuse, couldn't see my bet and cash out for hours,I got all my bets come out I was waiting for just one goal kick and wanted to cash out,just read the other reviews and avoid this site,never ever again!
Gavin Westrip
02 July 2021
Comment from uk.trustpilot.com
Logged in that was fine but my bets symbol wasn't there plus cash out wasn't either so looked on the history to find sum of my 5 Bets where missing I had them all to both 2 score which tonight games did so and got tomorrow's matches to do the same but not in my history but I did take photos last night of all my bets so got them saved but don't know what to do about it any1 else had any problems like this
JayB Producer
02 July 2021
Comment from uk.trustpilot.com
Denise, John and Peter Coates you cheating set of stinking pieces of s***s. You make millions and you can't even have a working website/app. How ironic that you pathetic waste of human life love taking money of people but your stinking site has been down for the last 2.5hours whilst we have in play bets. Bets have been missing whilst the euros have been on today and when i spoke to shannen I got the same on bs "we working on the issues". Bs yet again, bet they will be working soon after the bets have finished. Covid 19 do your thing and let them cheating parasites take their money to their grave and rot. C***ts
Julie Ionache
02 July 2021
Comment from uk.trustpilot.com
SCAMMERS . The so called "problems" they say their website is going through is nothing but intended from their side so they can profit more. A bit of googling and you will see it is true. Just let's everyone stop using this garbage. Do not give money to dishonest people. Im cashing out everything I have in their platform and deleting my account for good
Sheldon
02 July 2021
Comment from uk.trustpilot.com
Had a bet builder for Spain v Switzerland and Belgium v Italy, the bet for the Spain game had come in and the Belgium game was waiting on 1 corner, no cash out the whole time and waited for over an hour in the queue for the chat for it to then say it’s unavailable. Lost the bet in the end due to there incompetence. Taking money off people when there betting site doesn’t even work!!
Marcus
02 July 2021
Comment from uk.trustpilot.com
Brutal support. App said "quick deposit failed" 3 times which it didn't and my bank charged me extra fees because of this, not to mention all the other cash out issues during the Euros. Contacted support and after 2 hours and being asked to send screenshots ( which i had ), I was then told I was correct however they wouldn't offer any "Goodwill" for this. Literally what do you have to do then to get one?
Krishna Kumar Thakuri
02 July 2021
Comment from uk.trustpilot.com
Lot of problem with app, does not show my bet while trying for cash out
Gary Turner
02 July 2021
Comment from uk.trustpilot.com
Very poor service over the euro's no cash out available
Nick morfitis
02 July 2021
Comment from uk.trustpilot.com
Thieves at best, placed a bet on Switzerland vs Spain wanted to cash out in game however due to bet365 technical difficulties I was unable to do this. Waiting in line on chat I was 267th in the que, the wait was almost an hour and then to be told TOUGH appreciate this was not your fault but would not reimburse my stake or even offer a goodwill gesture. AVOID AVOID AVOID
Lee Hempstock
02 July 2021
Comment from uk.trustpilot.com
Absolutely awful you might as well throw your money in the bin then let this company rob it off you. They are just a bunch of scamers that won't pay out bets website always down. Sign up with any other company. AVOID BIG TIME !!!
Paulo B
02 July 2021
Comment from uk.trustpilot.com
They have always paid out on bets but always stop you viewing your bets whilst in play so can't cash out. So infuriating
ken lo
02 July 2021
Comment from uk.trustpilot.com
Ridiculous, cheating, disappointed, can’t trust this web anymore. Couldn’t see my bet for couple hour. Really recommend everyone don’t use this shxx. Money eater. After tonight, I will not use this app forever.
mark harrison
02 July 2021
Comment from uk.trustpilot.com
Absolutely rubbish during the 2021 Euros the site died no way to view live and current bets I bet I lost money through them
john mcconville
01 July 2021
Comment from uk.trustpilot.com
40 just disappeared out my account, got message saying problem with a settled bet then bang 40 disappeared without explanation
Richard
01 July 2021
Comment from uk.trustpilot.com
0stars. Today again their system crashes couldn’t cash out. Cost me a lot of money. Shameful, customer service ridiculous. It’s common theft. But amazingly you can always deposit money. Don’t bother with them, rob dogs.
David
01 July 2021
Comment from uk.trustpilot.com
If you are going to use this website for Live betting. Forget about it!! Once you place your bets it happens quite often frankly that you cant do cash outs. It says "Sorry this service is temporarily unavailable" i understand if it happens for couple of minutes, but when it happens it does long probably for hours ruining your chances to check your bets and the option of cashing them out. Sky bet is by far the best betting site. AVOID BET 365
mark girdler
01 July 2021
Comment from uk.trustpilot.com
By far the worst site I’ve ever used they are no more than common thieves, they stop you receiving bonuses every couple of weeks blaming responsible gambling although the never asked for proof of funds or anything else, this happened 7 times in 4 months the cash out is also a scam every time a bet is doing well with a good cash out opportunity the cash out is unavailable I’m amazed the gambling commission allow these cheats to operate I have now filed a complaint, do not use this site under any circumstances they are so anti customer and the customer service is abysmal stay away
james perry
01 July 2021
Comment from uk.trustpilot.com
Dreadful site, constant freezing of cash outs for long periods, there gaming sites are really poor and the customer service is a waste of space. Im going to move back over to sky bet now.
Dean
29 June 2021
Comment from uk.trustpilot.com
Customer service is awful, was basically accused of being a lying when querying a cashed out bet that had been removed from my account then posted as a lost bet even though it had already been cashed out. Online chat was rude and unhelpful. Asked to close my account and was met with condescending questions will never use bet365 ever again!!! All over 13.21
John
28 June 2021
Comment from uk.trustpilot.com
Honestly if I could give this site zero stars I would, I bet on a team winning and after they did it still says I lost, I contacted them and they told me that they had made there own definition of that the end of the game means, basically tricking people to bet on thinking they’re winning, honestly it’s a joke of a site and I will never be using it again, hopefully it gets shut down soon.
Lindau
28 June 2021
Comment from uk.trustpilot.com
This is probably the WORST of the WORST casinos. So I deposited some money, placed a bet, and then from nowhere they just returned my money and my bet did not exist anymore? So I got mad and was going to withdraw the money again. Problem 2. There was only bank transfer for some dumb reason. And then to TOP ALL THIS, YOU CANT COPY/PASTE BANK INFO LOOLOLOLO, SO I SAT FOR LIKE 1HOUR JUST TO TYPE IN INFORMATION. AVOID THIS SITE 100%
Ewelina Smak
28 June 2021
Comment from uk.trustpilot.com
This company is just a joke!! Keep closing my account while i have bets running. Previously it was a mistake on their part now ive been told that my account has been permanently closed. Guess who?! No answer why and their amazing support terminated a call & a chat. But i know why…yesterday I won 400gbp. STAY AWAY FROM THIS COMPANY
dodbise
27 June 2021
Comment from uk.trustpilot.com
I placed a bet on Czech republic to win against Netherlands but the system changed my bet to DRAW ??? How the hell is this legal! I placed a bet on my team wining and I am sure of that ! This is why they never at365 sent email about my bet so that it can be changed ! Its disgusting and for those who say that I made a mistake I did not !
Cristian
26 June 2021
Comment from uk.trustpilot.com
They literally stole my money. I’ve been asked to verify my account and an envelop was supposed to arrive to my place, however I never got it. Theyi refuse to show any tracking information, the envelop never arrived, and my money was kept away from me. A genuine scam.
David G Jones
25 June 2021
Comment from uk.trustpilot.com
They just stole my money when I won on the greyhounds they didn't pay me, then I changed to live casino and all my money I had left just vanished???? They just plain rob you. could someone out there do something about the people who rob you, the ones who run things can't someone sue them or something? they deserve to be skint for the rest of their lives even put in prison too.
Raymond
25 June 2021
Comment from uk.trustpilot.com
Rob Lawrence
24 June 2021
Comment from uk.trustpilot.com
The worst. Rigged and crashes. So not download and give these people $$$.
Thanasis Potsis
24 June 2021
Comment from uk.trustpilot.com
I could say the worst company ever. Big scammers. You can't even cash out your money on time. Always the app crashes just like that! Couldn't even get in touch with them. They only email you back after days. Let's not even mention the live chat that you probably gonna be waiting hours and than the agent doesnt even speak to you properly. Customers service is Ridiculous.
Tina Earnshaw
24 June 2021
Comment from uk.trustpilot.com
I cannot open my app and your website has been down for days
Michael Lee
24 June 2021
Comment from uk.trustpilot.com
Terrible App. The digital slots have no logical method of winning. You just win at random. Very bizarre.
Nigel wilcox
22 June 2021
Comment from uk.trustpilot.com
Dreadful company. Been playing casino and games for a while, I’ve had a few wins but all of a sudden it’s like they have flicked a switch and stopped any wins. I’ve also noticed that if you are about to get a win, it glitches and throws you out. That is not fair, if it’s your time to win, then you should. Be careful people, this amount of bad reviews can not be wrong.
Steven William Lee Major
03 July 2021
Comment from uk.trustpilot.com
don’t go near them tech fault once ok but too often to be true and no compensation for it either also poor customer service hanging up a chat mid way through cause they know useless bunch tossers
don’t go near them tech fault once ok but too often to be true and no compensation for it either also poor customer service hanging up a chat mid way through cause they know useless bunch tossers