Bet365 Review

If I could give zero stars on this “new improved” app I would. This is terrible. They are going to lose so many members. Strongly suggest changing back immediately.

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Very disappointed with the ‘upgrade’ was very user friendly now not so at all will use a different site sad to say but why change things!!

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Simply Rubbish. Why change something that isnt broken

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I've extensively used sites, and these guys are on top by a distance. The actual user experience in terms of site functionality and layout is pretty good. The customer contact is far more professional than alot of the also ran sites and they address your concerns by actually listening rather than giving a templated response. Live betting is widely available and in play to use through the contents without being suspended. Generally the odds offered across all disaplines are alot better that almost all others.

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Numerous things have annoyed me now about this site , as specified by previous members why try and fix something that’s not broken .
I used to be able to go off site and then return and the match details would have changed , now I do the same thing and all the details are the same as when the game started .
I’ve also noticed that when you turn your device sideways the information will not turn around and enlarge the details .
I realise these things are trivial but they are also handy for certain people.

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since the update the app is terrible, doesn't load and in play just doesn't work. gone from being the best betting app to the worst

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Worst gambling site, ive been waiting 2 years for them to verify my address and they refuse to give my money back even though they have all my information.

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Been using the Bet365 app on iPhone since Christmas and found it to work well and was very user friendly. Since they have updated the app it has got to be the worst on the market with so meany glitches it’s unreal. For example, Money now takes ages to hit Your account After you win a bet and the app won’t let you place another bet until it is settled. Live In play stats don’t update in real time. No longer user friendly And your favourite markets don’t save after you close the app so you need to reset every time you log in.

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Extremely unfriendly staff both over the phone and via chat. Cold, robotic, scripted responses. Always have been. Was almost use to it until I switched. Now coming back to use them for a promo or two here or there – I can remember why I left.

I wonder what their staff think of us Australians some times.

Leaving after my next withdrawal lands!

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What a disaster in terms of customer experience with this new app. B365 have gone from brilliantly user friendly to, in my case, can not be bothered with their platform. I’ve been their client for decades (rarely placing a bet elsewhere) but can see no apology in terms of problems experienced. Can only conclude that they don’t care.

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Bet 365 was the best betting app, the upgrade is so bad it’s not worth betting with, please sort out or change back.

Guy speak with your pocket, I’m now using ladbrokes, no where near as good as bet 365, but the app must change or simply don’t use.

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I totaly agree about the changes that have been made on all platforms ,its gone from very user friendy to !00% crap. if it aint broken why try to fix it? Ive been with them for years and if nothing is done i will use another betting
platform!!!!!

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Gone from best to worst with the new app, extremely slow and hard to navigate compared to previous version

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As a lady, I have lost hope in fixed matches, till I met someone on Instagram called Yeribets,He showed me the way of making money, and believe me I made almost half a million dollars within few days, though that's because am a high staker! And he doesn't charge money for his matches! He only gives matches on payment after winning basics

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I have been reading a lot of the reviews, and totally agree with them all, I have been a regular user of this app fir several years, why did I use Bet365? because the app was simple, user friendly not another app was close to it. Where the upgrade is shocking, Even I have thought about walking away and looking for a better app. When are companions going to stop thinking about greed and start being a bit more loyal to those who give them all there profits..

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New App is not fit for purpose. Freezes all the time and fails to update balances constantly. Can’t get a bet on and also have no idea of current balance. Very odd for such a profitable company to provide such poor service. Zero stars from me

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I have been on bet365 for 8-9 years, I have enjoyed my time and had no problems. This new upgrade on the phone app is the worst app out there. Its beyond bad. Terrible navigation, what on earth were they thinking? I have just deleted the app because I bet for fun and its not fun trying to navigate this bad bad app that used to be SO EASY. For a company this size to make such a cock-up over this, the board needs sacking. goodbye Bet365

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Well glad u guys are coming forward exposing bet365. Unfortunately they don’t care cause they’ve already made billions

Not surprised when u see how bad they fix there casino slots and blackjack just wanted to let u guys know most bingo halls have slot machines

And there very clean with strict protocols. I can’t stand bet365. Now that I actually found real slots that pay properly I get a little thrill playing a bit

I know everyone’s talking about there account being closed for no reason. It happened to me countless amounts of times.

These guys are a joke. Just join bodog. There so much more reputable. I think bet365 fame has gotten to there heads and once that happens u know they ain’t gonna appreciate those loyal customers.

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They are scammers. They verified my account and I did 2 bet only, not won any of them, 24 hours after they verified my account, they shutted down my account with no explanation. Useless guy called Dan a. on chat didnt tell me what was the reason and ended the chat without any reason too. DONT BET WITH THIS SCAMMERS.

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Approximately 160 comments from a total of 1,050 ex Bet365 CUSTOMERS rate them “average and above”.

The rest rate them “poor/bad”.

My personal experience as previously documented confirms I am the norm…much to my surprise given 365’s global profile.

The fact the company refuse to acknowledge and respond to experiences on this site speaks massive volumes.

One can only presume that government bodies etc. receive their percentages accordingly to ignore such behaviour that is clearly causing stress to many.

Thanks to sites like Trustpilot…we have a voice!

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Just gone and messed up the app for some unknown reason stick to the exchange’s there’s little joy to be found here…

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The new app is utter garbage. Snails are quicker than this app! My balance is not correct either.

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Worst app ever. Please tell me you didn’t pay big money for this “upgrade”. Get the old one back…..please.

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Please get the old app back .. this new app bad and slow .. please update it !!!

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It was much better before but since the new update it become so horrible now. Didnt like the new update at allllll

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Worst company I ever tried. I made a deposit with $200. I played about 1 hour live blackjack. I didnt make any profit so I decided to withdraw my money. As they said it will take 10 business days. I was waiting 1 month and the money still didnt arrive. I was chatting with customer care and they started to ask silly questions and handle me as I have gambling addiction. I said I dont care about gambling. Close my account but give my money back. Still nothing,,, F@cking liars and cheaters who rob people`s hard earned money. STAY AWAY FROM THESE MOTHERF@CKERS!

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Horrendous … much better fair online casinos out there

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Haha super fast 5 mins withdrawals. Don’t get why so many people complaining there aren’t better and faster betting apps I’ll tell you that for free. Always pay fast so please stop with all the limitations bull. Seriously.

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I was offered a bet365 Mastercard to put my winnings onto. When I've gone to use it to buy things it was blocked and told by bet365 it would be sorted in 3 days. Almost 2 weeks later and nothing and no help from bet365 who say it is nothing to do with them. Does this amount to fraud/ theft?

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This Company is the worse as well make sure you get id verified before making a withdraw as well or they will say your photo is blurry or some sort of crap.

This is by far one of the worse online sports betting companies in the world

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Bet 365 screwed me over in the past in relation to their online poker. I vowed never to use them again, 10 years later I decided to give them another chance on their sports betting promotion. And was promptly screwed out of a promised free bet. I have no idea how they have survived so long when they cleary have no concern for their customers, and seem to deliberately post contradicting terms and conditions.

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The world's fastest bookie to limit or close your account. They are a morally bankrupt company whose only objective is to fleece losers and ban winners. Avoid at all costs

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Don’t waste a penny on the online games in particular cards, as crooked as you can get, if they needed to get 21.5 to beat your 21 at blackjack they would it’s a disgrace , the reviews don’t lie!

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I don’t now what has happened to the site haven’t had one withdrawal in 5 months It used to be a good site I hope it starts being far again because I do like the site and been with them for years

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Really nasty people who don't care about there customers restricted my account 4 times since lockdown nearly made my friend end his life because they kept closing his account as well don't know how they still got website discusting from such a big name

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Seem good to me just wish you guys had (same game multis)

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(Slot player) there are better sites out there, seems to be an all or nothing site.

Deposited nearly 8k over the last 3 years and and withdrawn about 5.5k.

I used to play this one game which I thought was fair on the win/take basis, but they removed it from the site.

I think actions like that show the company are more interested in profits than customer experience. Very difficult to win anything on this site for the past year, I'm deleting my account and will use the other sites that are more fair to customers.

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Nothing is as good as dealing with the right person thanks so much Mrs Sandra I will forever be grateful for your help
DM Crawfordsandra895g m a i l/

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Fixed matches really exists,
I got scammed for several years while in my quest of getting fixed matches and accurate betting tips, until I met someone who changed my life! I made over 1 million dollars within the past one month! I didn’t wanna share this idea, but I wanna help everyone here, A dude called Yeri_bets on Instagram and Markgames20 on telegram helped me achieve this, now am a millionaire! He offers payment after win for his matches!

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Finally the end been a customer for 15 years plus with bet365 but now restricted my account and they want me to phone them so they can ask me for intrusive information and details.Bet365 like to tell you how you spend YOUR time and YOUR money. Loyalty means nothing to these lot so I've finally closed my account and taken my custom elsewhere. Bet365 don't deserve anyone's custom. Look elsewhere!

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Disgrace of a online card game site! Nothing short of thieves, play 10 hands they will win 9! Should be ashamed of how transparent it is, you sit with 20 and know your lose every time! Should be looked into just look at the reviews!

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0 for customer support had a bet tricast it won but it was not tricast race they said but they took it as a tricast race I'm moving on lots better sites

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Same as the reviewer below, account restricted after years of use. Not reasons given, have to tell them all your personal circumstances and then they fail to return calls to update on their timeframe. Almost 2 weeks and I still didn’t have an answer on whether they would unrestrict my account or not. Account closed. No bonuses or loyalty offers anyway after initial deposit.

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When comes to the online side of website they are absolute thieves, it’s appalling sitting with 20 at blackjack knowing if it takes them 8 cards they will still get 21! Look at reviews I’ve never seen so many reviews for same reason on card games but still they continue! Sports side is fine but should be ashamed at online site

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Restricted account after years of using them for no reason, so I phoned up and closed account…s##te loyalty scheme, 1 star too good for this shower

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The online casino is as crooked as you could get, impossible to beat in card games , it’s a disgrace tbh, you sit with 20 knowing your going to lose it’s that bad! Disgrace

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Bet365 falling apart again you don’t have any issues with any other betting app just this one.they say it’s the number one betting app but I say it a shower of sh*te come on Doylems make your app work.

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Mobile site not responding again!! Constantly has issues usually when I know a goal is coming or wanting to cash out. Joke

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Ok, so I've already read many negative views on here & think many of them are unfair, although, some are dating back 3 years or so. I have been with Bet365 for around 5 or 6 years now & I can honestly say I wouldn't still be with them if they were that bad, yes I've had a few issues along the way, but they have always been sorted quickly & professionally imo. The only problem that I have with them is that they keep updating/changing the lay-out, you get used to way things are & then they go & cock it all up & you have to learn from the start all over again, a bit like installing Windows 10 after you've been used to Windows 7 for many years. The latest update is making me think about changing to Ladbrokes, the horse racing is much more detailed over there, the update is dark & dismal & has lost some of the info that I used to take into account when making my choices. But they do seem to give better odds than most out there, you get to watch all races for free as long as you have credit in your account (or have placed a bet during the last 24hrs) & there's a chat box for any problems & I've had many free bets using that. So in fairness, they don't seem to be as bad as they were when all those negative feedback's were left for them. I'm going to give it a couple more week & see if I can get used to the new lay-out, if not, that'll be the only reason I leave them.

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I recently tried to contact Bet365 regarding my parlays which were canceled due to the unfortunate circumstances in the US. My gambling circle and associates will no longer be using Bet365 to bet our parlays. The response for not refunding my mates on our initial bets are absurd. This to me was a reasonable asked since I would have likely won more. Instead the remaining tickets were auto calculated and I was paid less than my buy in parlay. This is a joke and the support team who responded did not address this. I don't suggesting anyone who bet to use this app. My bodog account was refund immediately as there was no action on the ticket once all the NBA games were suspended. I understand if the parlay didn't have a chance to win but my parlays were all in play and would have settled over the initial investment. I just wanted my investment back which was more than fair.

If you want to retain your investors you should be more flexible on doing the right thing especially when they make decent wagers on your site. We will play with your competitors.

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