BetBright PLAYER REVIEWS(393)
Jamie Cole
24 August 2021
Comment from uk.trustpilot.com
Really good customer service, they will help you with any of your dilemmas in a polite manner. I really like this booking site.
Paule
06 January 2021
Comment from uk.trustpilot.com
Investing is important if not crucial , to make your money work for you. You work hard for your money and your money should work hard for you too . Join krokcoin today and start investing. Invest with krokcoin and start earning. 3days gives a return of 10% , 7 days gives a return of 50% , 14days gives a return of 250% , 30days gives a return of 500%
j.england
25 November 2020
Comment from uk.trustpilot.com
SHI-T LIKE THE REST OF THEM, BUT OU GOT NAILED MB WISE LOL, CU-NTS
ronalsh486
19 June 2020
Comment from uk.trustpilot.com
Really sad to see them go, they were one of the best bookies.
Pete
12 May 2020
Comment from uk.trustpilot.com
Was a fantastic company, great offers and products. Staff always very helpful, listened to their customers and considered them one of my top choices. Kudos guys.
Jake Harris
08 July 2019
BetBright is a bookmaker which has a well-designed website with all its betting menus at the top of the page. They offer in-play betting on a wide range of sports. Upon entering the site, bet 20 and get 70. The customer service runs from 8am until midnight, you can reach them with their phone number or email, theres also live chat.
Richard
15 April 2019
Comment from uk.trustpilot.com
Bet Bright didn't take horse bets now all staff are on dole What did they think would happen Good riddance to them
Dale Kelly
21 March 2019
Comment from uk.trustpilot.com
Great COMPANY are BETBRIGHT Until you want to withdraw and then It develops Into an awful! , Tedious! , Long and drawn out affair.Good at taking your cash but like trying to get blood from a stone when you want a pay out..
Dale Kelly
21 March 2019
Comment from uk.trustpilot.com
Great COMPANY are BETBRIGHT Until you want to withdraw and then It develops Into an awful! , Tedious! , Long and drawn out affair. Good at taking your cash but like trying to get blood from a stone when you want a pay out..
Matt
11 March 2019
Comment from uk.trustpilot.com
Just like Betway they have a great review and pay people to write positive feedback for them and get any bad comments removed. Where are all the PR runts now?How's that's worked out? How's the unemployment queuesShows how easily this platform is manipulated
Matt
11 March 2019
Comment from uk.trustpilot.com
Just like Betway they have a great review and pay people to write positive feedback for them and get any bad comments removed. Where are all the PR runts now? How's that's worked out? How's the unemployment queues Shows how easily this platform is manipulated
Sam
05 March 2019
Comment from uk.trustpilot.com
Not that it matters now as they’ve been sold - however going forward.... You should know that Betbright are completely incompetent. Compliance set my deposit limit to 2k a month in March 2018. I asked them in Feb 2019 why I’ve been able to deposit nearly 5k or more some months? They then suspended my account pending investigation. The investigation found that they had accidentally set it as a weekly deposit limit of 2k and not the monthly. At this point I’d deposited 44k in a year instead of the maximum 24kni should have been allowed if compliance had done their job properly. They refunded me 8k. I have no idea where they got that figure from but apparently take withdrawals into account even though regardless the maximum I should have been allowed to get on my account was 24k in this period. I think I was down 19k at this point. I asked for my other 11k and they just said that a thorough investigation was done and I wouldn’t be getting anything else! So to summarise, please avoid these schoolboys. They are incompetent and your money is not safe!
Joan
05 March 2019
Comment from uk.trustpilot.com
Here's a review I posted for BB last year. I hope some of you took my advice and stayed well clear of them. 27 Feb 2018 Complete waste of time I'm a small stakes customer and after reading about the 100% deposit bonus I thought I'd give BetBright a try. So I could have more bets and my money would last a bit longer I deposited the maximum amount 100 & BetBright added another 100. I understand you have to bet so much before the bonus is added to your cash and that is totally acceptable because some people would just deposit and then try to withdraw the bonus and their own deposit. I like to have an interest in NH racing so I opened an account to actually BET not to mess around. So when I went to place my first bet of only 8 EW on a horse priced at 7/1 running at Sandown I was offered only 1.47. I then went to place a 3 Win bet on a 10/1 shot and they would only allow me 1.27. Totally ridiculous! How can they call themselves a bookmaker if they don't take even small bets. I've placed 100s of bets a year like this with Bet365 with no problems at all. Ive now put in a withdrawal "request" for my 100 without placing a single bet. Before I closed my account I was sent a number of emails encouraging me to play in their casino. I'll say no more!! My advice is don't waste your time, like they wasted mine, by opening an account with BetBright.
MATTHEW CASS
14 February 2019
Comment from uk.trustpilot.com
I m sure people can draw their own conclusions from all the 5star reviews from people with Just the one review. We're not stupidI got restricted after a handful of bets and had to send in ridiculous amount of identification in just to get my money back after being restrictedBefore this I kept getting calls trying to get me to bet with them. Calling me to let know the football season was starting etc. Cold calling from bookies is a new lowThe prices are poor as well check oddschecker and rarely make the top section of odds.This is all factual so no reason why this should be removed though no doubt they'll lodge a complaint. It's a shame instead of having a full pr team on here they can't instead take a decent bet or go Best odds on comparison sites
MATTHEW CASS
14 February 2019
Comment from uk.trustpilot.com
I m sure people can draw their own conclusions from all the 5star reviews from people with Just the one review. We're not stupid I got restricted after a handful of bets and had to send in ridiculous amount of identification in just to get my money back after being restricted Before this I kept getting calls trying to get me to bet with them. Calling me to let know the football season was starting etc. Cold calling from bookies is a new low The prices are poor as well check oddschecker and rarely make the top section of odds. This is all factual so no reason why this should be removed though no doubt they'll lodge a complaint. It's a shame instead of having a full pr team on here they can't instead take a decent bet or go Best odds on comparison sites
Mike Sherman
14 February 2019
Comment from uk.trustpilot.com
Good games, payout efficiently but must be easier going with failed bonuses. would definitely suggest them as a company.
Felix
13 February 2019
Comment from uk.trustpilot.com
Honestly the is best bet site i have ever seen.Reliable,100%. Thank you betbright. I believe betbright will go to an extra level. I really feel good betting with you.
john
12 February 2019
Comment from uk.trustpilot.com
yes beacause it has all my old and new favourits on here this is one casino that never got rid of all the old good slots to replace the new ones like other casinos have
Kevin
12 February 2019
Comment from uk.trustpilot.com
Very quick response
Alex
12 February 2019
Comment from uk.trustpilot.com
Great value offers and helpful customer service
Garth
12 February 2019
Comment from uk.trustpilot.com
Excellent customer service, helpful staff.
Ricky Neale
11 February 2019
Comment from uk.trustpilot.com
Warning - Do not bet on their website using a mobile device. Cash out option is shown as a big icon which can accidentally be triggered when scrolling on your phone. Any decent Bookmaker would give you a second option to confirm your decision but not these guys. Hit the option once and you've cashed out as per their terms and conditions so give them a swerve.
Ricky Neale
11 February 2019
Comment from uk.trustpilot.com
Warning - Do not bet on their website using a mobile device. Cash out option is shown as a big icon which can accidentally be triggered when scrolling on your phone. Any decent Bookmaker would give you a second option to confirm your decision but not these guys. Hit the option once and you've cashed out as per their terms and conditions so give them a swerve.
D brown
11 February 2019
Comment from uk.trustpilot.com
Wow another company that restricted me after 5 bets with a great rating Please don't tell me that's it's an anomaly as you have all these 5* ratings. I was told you pay 10 to customers to leave a good review. What on earth would people sign up to praise you for no good reason. Very very suspicious These people have just gone onto here and signed up just to give you a great review Very suspicious. Makes a mockery of the site doesn't it. Have they been asked? Are they fake? questions need asking especially when you compare the ratings to other bookmakers on here. Every bookmaker is rated badly but somehow you're rated great Your prices are below average and your free bet has so many hidden extras on I gave up. You restricted me after half a dozen bets and made me jump through hoops to get my money withdrawn. That's not what I call great. This is a genuine review and if you try and remove it I'll complain to Trust pilot and also tell all of all social media about the what some may call fake ratings. The biggest online bookie 365 is rated bad on here but you're rated great. I guess they've not got people deleting bad comments... no way is this acceptance
Sean d
02 February 2019
Comment from uk.trustpilot.com
Decent with quick pay outs and odds but they need to wait till 3pm every day before they process your withdrawal. The worst thing is how tight they are with free bets, 3 grand I bet this month and they think it's acceptable to offer me a £5 free bet .
Adrian Smith
01 February 2019
Comment from uk.trustpilot.com
I have only used Betbright a couple of times I love playing blackjack and occasionally have a punt on the horses. The blackjack platform loads extremely well and the graphics and all round playing experience is a delight. I have to say initially on the very first deposit I won and the withdrawal took some time to return to my account. Since then I have won and deposited and withdrawn via PayPal and I have to say they are very efficient. Phone support are helpful but I believe they only operate till 10pm in a supportive role. I spoke to an adviser on the phone about a withdrawal and she told me it would be in my PayPal account by 3pm. That's pretty efficient I know Sky betting are leading the way in terms of getting withdrawals back quickly to customers but 6 hrs is pretty good. So yes my advice deposit via PayPal you are nearly there Betbright but so far I have enjoyed my gaming experience with you.
Dean
25 January 2019
Comment from uk.trustpilot.com
5 star service
Jacek
25 January 2019
Comment from uk.trustpilot.com
Hi, first of all the customer assistant whas quick to answer and handle the case in professional manner. Well done.
Richard
04 January 2019
Comment from uk.trustpilot.com
Fantastic sportsbook, regular free bet offers via email sent and great odds on horse racing and sports. Very nice app and lots of information within to help choose your bets. Recommended
Marcus Sharratt
03 January 2019
Comment from uk.trustpilot.com
Betting is quite good but I'm a bit miffed that my withdrawal was cancelled 5days after I made it then it was reenstated result being I'm waiting long for my cashWell since I've posted my review was contacted and problem rectified very swiftly so I've upped it to 5* very impressed 👏👏
Colin
11 December 2018
Comment from uk.trustpilot.com
Great service fast payments the reason for only 3 stars is that you cant watch the races on desktop.Upgraded to 5 stars having been contacted by Bet Bright they told me to install firefox and then will be able to watch the races , you can always watch on your mobile as well.And just as a sweetener they gave me £60 of free bets.THEY LISTENED THEN ACTED BRILLIANT.A special word of thanks to Pieter Hall Customer Support Manager for his speedy and professional response.
Strormy
06 November 2018
Comment from uk.trustpilot.com
Had Betbright account for a time, the app too. One day they wouldn't let me win more than say £50, that's with my account being several hundred pound in the red. Still never came across anything like this before or since. Apart from that, odds are generally poor compared to more mainstream bookies.
Non-Bias
18 October 2018
Comment from uk.trustpilot.com
Deposited £20 with a 100% match bonus, match bonus didn't work and gave me an error message, BetBright tried refusing to give me the £20 bonus as agree'd stating it didn't show me as opted in to the offer, thats when i said to them why would i lie as a new customer that clearly copied the error message as well? (you could tell i wasn't lying.)After a long battle i managed to get the £20 match bonus anyway, with a 50x wagering requirement is near impossible to win enough to profit anything anyway and thats why it should have been received at the same time as when i topped up with £20.^^^^^^^^^___________Still wary about them however manager gave a voluntary bonus after leaving trustpilot review which resulted in a nice little win.
Steven
12 October 2018
Comment from uk.trustpilot.com
I've tried them all. All the casinos that is.Betbright is the best out the lot, I've been playing various online casinos for years 25 years to be almost exact. There is a lot of online casinos out there that are fixed in my opinion especially on slots but I know betbright is fair. I've never had a jackpot 0r a huge win if any sort but small to medium wins and then another small to medium win when you expect them to take some back from you. They don't. It's random. And the sports betting is excellent too.
Angus Macleod
13 September 2018
Comment from uk.trustpilot.com
Poor and sadly the same as most of the other online outfits. Initially thought they were different and something fresh in the market but ...oh dear. I joined Feb 17 and have made deposits of £1450 and withdrawls of £1666 so a grand profit of £216. Now ineligible for promos and ridiculous betting restrictions in place. There is great potential out there for reasonable fair bookmakers, I recommend Boylesports, 888, 10bet, Betfred and Titanbet.
Dan
23 August 2018
Comment from uk.trustpilot.com
BetBright are my preferred online bookmaker, I’ve used many but their generous promotions, rewarding loyalty and quick and friendly support teams make them standout. The App including timeform information for horse racing is very useful also. Just wish tote (forecast/tricast) betting was available.
Scott baxter
31 July 2018
Comment from uk.trustpilot.com
Avoid this site at all cost. Terrible t&c if you take the bonus money when you deposit. And when trying to withdraw they want passport number then a bank card picture then another passport and utilities bill in pdf format !!!!!!!! I’ve been a member of many betting sites before and I’ve never heard of anything as silly. The only thing I never had a problem with funny enough was my deposit.
Andrew Kemp
17 July 2018
Comment from uk.trustpilot.com
Worst betting company I have signed up to. Really are one to avoid, website is inadequate and have unfair terms and conditions hidden away in small print. Ultimately felt cheated and scammed.The terms and conditions are very sneaky, ensure you read all the small print as the website lacks basic functionality to help customers when using the bonus.The company overview states that BetBright strive to make betting simple and to get rid of things that annoy customers. In my experience it is more complicated and convoluted than any other I have used, and in summary I was very annoyed.
Charlie
10 July 2018
Comment from uk.trustpilot.com
Help centre were very friendly and sorted my problem quickly and efficiently. I haven't had to withdraw any money as of yet, but if it is anywhere near the quality of the rest of their services, I'm sure it'll be no problem whatsoever.
David
30 June 2018
Comment from uk.trustpilot.com
Used both sportsbook and casino for around a year now. MMA betting is no longer available which for me is a loss however no other complaints. Great range of Casino/games and very fair rtp% some of my biggest wins are with this site. Easy to set up restrictions on daily deposit amounts. Customer service is perfect and withdrawals seem to be at an average speed to go from pending to pay out so far. As of now can highly recommend
Peter
27 June 2018
Comment from uk.trustpilot.com
Customer services are excellen and super quick to respond. They have some fantastic offers and also exclusive offers that have arrived by e mail and not appear on the site. 100 percent cashback on losses up to 50 pounds for one, paid promptly and without fuss have impressed me. A good site for sports and casino.
Daniel
22 June 2018
Comment from uk.trustpilot.com
Best betting site around, the customer support staff are second to none, they are always courteous and very helpful and professional should you need to speak with them. I don’t use any other betting site since I found BetBright
Thomas Tersken
24 August 2021
Comment from uk.trustpilot.com
Hi readers. Now that I took the time to create an account I will say this site is ridiculously Misleading and deceptive when it comes to document verification. The sport odds, cash out, free bets here are actually really good but I refuse to keep playing here,. sorry for my rudeness , but I needed to share this as you really screwed with me long time. Im sure you know who I am
Hi readers. Now that I took the time to create an account I will say this site is ridiculously Misleading and deceptive when it comes to document verification. The sport odds, cash out, free bets here are actually really good but I refuse to keep playing here,. sorry for my rudeness , but I needed to share this as you really screwed with me long time. Im sure you know who I am