Betclic PLAYER REVIEWS(143)
Liam Barrett
01 October 2021
Comment from uk.trustpilot.com
The app gives you free spins that you can't ever use.
ben anderson
28 September 2021
Comment from uk.trustpilot.com
!!!STAY AWAY!!!!Absolute Scam - Stay away - i won a 20 baccarat hand - bet taken and i didn't get my winnings - complained for 2 weeks and still didn't receive my winnings. I was subsequently banned. Scam trust me
Henry Nelson
26 September 2021
Comment from uk.trustpilot.com
I dont like this channel they dont never saw the New York Giants highlights or New York Giants anything like I literally seen one highlight today Im pissed off
master
23 September 2021
Comment from uk.trustpilot.com
The staff clearly do not want to be there and for customers going into the shop and giving Ladbrokes business, I at least expect the staff to be friendly. Ladbrokes, you should send in mystery shoppers to test their service out and you will see my point.
Alex
21 September 2021
Comment from uk.trustpilot.com
Worse site ever even 2 pound stake or higher hit bonus more then 4 5 takes n still no more then 20 pound conning people never play this site worse EVER
Deuce Holedm
20 September 2021
Comment from uk.trustpilot.com
They froze my account, told me not to worry, went back after two years and said I never had an account and I did they would charge for not using the account
ismet oztoprak
19 September 2021
Comment from uk.trustpilot.com
hello mr. green teamYou are not doing well, as can be seen from the customer reviews.
Matt Womble
19 September 2021
Comment from uk.trustpilot.com
Not been on my account since may Logged on today 19-9 found 200 there got it up to 2000 didnt deposit a penny for 5 months then RANDOMLY now they want enhanced verification of mh deposits lmaoThey had 5 months to do that didnt care coz I lost .. not deposited won and now they want it .. WRONG , DODEY AND ONV A SCAM
Maurits
18 September 2021
Comment from uk.trustpilot.com
Betclic is pure scam. They closed my account after i made a little bit of profit. Also they let you pay 5 euro under a 15 euro pay out. I had only a few days to pay out my money, so i wanted to bet quick so i could come above the 15 euro and i had bonus money. Than i got a pop up i could not bet while i had reach my max bet ammount. I only bet with 40 euro max per month or so and had the max protector not selected, but off! This is pure stealing. After i contacted the customer support yesterday, i only got a standard answer like they didn't read my complain. And now, i can't even unsubscribe to their newsletter! There are other betsites that are better. So dont make an account on this one! Be smart!
Maurits
18 September 2021
Comment from uk.trustpilot.com
Betclic is pure scam. They closed my account after i made a little bit of profit. Also they let you pay 5 euro under a 15 euro pay out. I had only a few days to pay out my money, so i wanted to bet quick so i could come above the 15 euro and i had bonus money. Than i got a pop up i could not bet while i had reach my max bet ammount. I only bet with 40 euro max per month or so and had the max protector not selected, but off! This is pure stealing. After i contacted the customer support yesterday, i only got a standard answer like they didn't read my complain. And now, i can't even unsubscribe to their newsletter! There are other betsites that are better. So dont make an account on this one! Be smart!
Finley
20 August 2021
Comment from uk.trustpilot.com
Not a bad sports betting site. I like the looks and customer service is helpfull.
Ella
20 August 2021
Comment from uk.trustpilot.com
Bad online casino, I'll stay away from it.
Ella
20 August 2021
Comment from uk.trustpilot.com
Bad online casino, I'll stay away from it.
igor diniz
05 April 2021
Comment from uk.trustpilot.com
My worst mistake was opening a Betclic acc, I have been trying to withdraw for a month now and all they say is that the payment will be approved soon.
Toni Vähämäki
12 February 2021
Comment from uk.trustpilot.com
I opened a game account for Betclic earlier this week. I did everything as requested i.e. I registered, I verified my account via email, I sent my document successfully. I won and tried to cash out 580 euros. The repatriation should have been completed by Betclic within 48 hours. However, this did not happen and at 60 hours I asked for the last time why my repatriation is still waiting in the state. An hour from now on I received an Betclic email that read like this and after that nothing else came from there. There was therefore an e-mail in breach of section 6.1"Dear Toni,We are contacting you to advise of the definitive closure of your Betclic account. After review, it was determined that the information you provided upon was registration was false or contained errors.Indeed, according to our Terms & Conditions, to which you agreed:6.1. "The personal information that we reserve the right to require for registration is: first name; surname; gender; date of birth; place of residence; email address; phone number; language, currency, passport or ID card number and secret question. You will also be required to provide login details of your choice, namely a username, password and an answer to the secret question which will be kept by us. It is your responsibility to ensure that all the details provided by you on the registration form are accurate and kept up to date as we are required under applicable legislation to cross-check the details entered by you with identity and payment documents for the purposes of verifying your identity".We invite you to create a new account using accurate and verifiable information.Thank you for your cooperation.We hope this email finds you wellBest regardsNow, I do not know what point I have detailed violated, or I would have wanted to know whether I may have given incorrectly, for example, address information, etc. Of course, everyone happens to human errors, but it would have been nice to know that what I've done wrong.
Klug Lajos
07 August 2020
Comment from uk.trustpilot.com
If you new in Betclic, they will let you win a little money. But then, nothing you get! In online casino i started to spin, and loose the bet 53 times in a row! In the 54. spin i got my bet back, then again nothing 34 times. This is a scam! They not let you to win a penny in absolute disappointing way…
Klug Lajos
07 August 2020
Comment from uk.trustpilot.com
If you new in Betclic, they will let you win a little money. But then, nothing you get! In online casino i started to spin, and loose the bet 53 times in a row! In the 54. spin i got my bet back, then again nothing 34 times. This is a scam! They not let you to win a penny in absolute disappointing way…
Jimmy Cornelissen
28 July 2020
Comment from uk.trustpilot.com
Hello i am from holland and i want to warn everybody not to deposit money on expekt casino last saterday i have deposit money 75 e and lost with betting on footbal and other het sports..the day after i begin to winning some livebets...I already send my documents for vertification..and i whas good ready for withdrawal..and suddely my account whas frozen for investigation..now my account has been clossed and they stole my winnings and deposit..without explaining...if i ask why they said the account is frauding suspended...they can give me a single reason why or what happend..a even have deposit with trustly so they have evrtyhing even my bank details...guys these people are big cheaters and liars they have stole my 135 e ..I don t no what happend and why they did it But never Deposit any money guys to these casino if you started winning they come with a fraud story that you are cheating or something..so watch out guys ! For expekt casino a swedish company they steal money from winning gamblers...and jessica from customer service from expekt you never give a fair answer to my guestion s ...big liars!!!!!!!
cd 99 cl
10 February 2020
Comment from uk.trustpilot.com
They just stole all my money in sports. They're a gang of criminals. They say they mischarged me on a bet and gave it away. They stole three bets from me, taking advantage of the fact that on the platform they say the ambiguous bet so that if you win it, they say you lose it. I'll go to the Maltese regulator to see if they'll do anything to stop these criminals
Petros Petrou
31 January 2020
Comment from uk.trustpilot.com
They are scammers, they will not return your money, they will invent excuses like asking your passport twice, asking for bank statements, then they say they sent your money on the account XXX (they don’t write the full IBAN to have their asses covered on court), then wait 7 business days, they just don’t pay you. I am searching for people to join a class action LAWSUIT, email me at petrospetrougr1992 gmail.com
Petros Petrou
31 January 2020
Comment from uk.trustpilot.com
They are scammers, they will not return your money, they will invent excuses like asking your passport twice, asking for bank statements, then they say they sent your money on the account XXX (they don’t write the full IBAN to have their asses covered on court), then wait 7 business days, they just don’t pay you. I am searching for people to join a class action LAWSUIT, email me at petrospetrougr1992 gmail.com
Christopher
18 November 2019
Comment from uk.trustpilot.com
I'll go with a contrarian viewpoint and give 4 stars. First off I've never had any bets canceled or my account randomly frozen. I will say that my limits were lowered once I hit a bunch of winners from a decently high number to $75 USD, which is annoying. Their app is decent, their site is a bit clunky but their odds are decent and move pretty slowly. Most importantly is withdrawl... I've been only paid out via international transfer and they were EXTREMELY picky with my banking information / documentation. I had to go back a few times to get it to their specifications. But once that was done, they paid out twice and I'm currently awaiting my 3rd payout. So, I don't think they're a scambook like 1Xbet and I've personally not had any real issues so I'd cautiously recommend but only if. A) You're ok with being limited if you win B) You're not placing massive bets C) Can put up with a mediocre site D) When you do cash out, are willing to go through a painful process.
Christopher
15 November 2019
Comment from uk.trustpilot.com
I'll go with a contrarian viewpoint and give 4 stars. First off I've never had any bets canceled or my account randomly frozen. I will say that my limits were lowered once I hit a bunch of winners from a decently high number to $75 USD, which is annoying. Their app is decent, their site is a bit clunky but their odds are decent and move pretty slowly. Most importantly is withdrawl... I've been only paid out via international transfer and they were EXTREMELY picky with my banking information / documentation. I had to go back a few times to get it to their specifications. But once that was done, they paid out twice and I'm currently awaiting my 3rd payout. So, I don't think they're a scambook like 1Xbet and I've personally not had any real issues so I'd cautiously recommend but only if. A) You're ok with being limited if you win B) You're not placing massive bets C) Can put up with a mediocre site D) When you do cash out, are willing to go through a painful process.
Rafal
01 November 2019
Comment from uk.trustpilot.com
They cancelled my bets
clive phillips
05 October 2019
Comment from uk.trustpilot.com
First they insist that all deposits are wagered so if you deposit £20 but only use £10; tough! They charge to withdraw your own cash. 50% of the online help agents haven't a clue about their t&cs and you get a different ruling each time! Avoid, avoid, avoid! Another bookie with no respect for the punters if I could give a minus rating I would. Time Trust pilot offered that option
David Joseph
18 August 2019
Comment from uk.trustpilot.com
Betclic casino scam. Be warned. £75 On Scruffy Duck. First few spins put me to £77, then all downhill from there. Never even landed a bonus(but so many teases) because hey, how else can they manipulate people to keep spinning if they don't pretend the game is fair? 96+% RTP? LOL. Scammers. Avoid.
Greg Adams
09 August 2019
Betclic is a great bookie, easy to the eye and easy to navigate. But Im more impressed with the customer service this bookie provides. One time I had this issue after I bet on a game and I reported to the staff, when they confirmed details I gave them they went on to resolve the issue.
Jake Harris
24 June 2019
Betclic is a bookie with a website that was built to be user friendly. They also have a great customer service delivery that provide support should any user have a problem with the bookie. The bookmaker focuses on football but they also handle every other sport. They offer a standard welcome bonus plus they give regular promotion for accumulations to about 100%. Deposits and withdrawals can be done using credit and debit cards, they also accept e-payment.
Richard Hayes
04 June 2019
Comment from uk.trustpilot.com
BetClic is the worst bookie I have ever encountered. My account was limited to less than 5 euro every 24 hours for no apparent reason. I was literally baffled as to why they restricted my account, because I won just a few small bets after the first week or two of opening my account - it's not like I was some pro gambler raking in thousands, or playing unfairly. I don't think I even made a profit to be honest. When I asked why it was limited they told me it was under their discretion and refused to look into it. A big F you to BetClic and its owners, I hope this bookie gets shut down. Save your money and go to a proper bookie that treats its customers with respect.
Richard Hayes
04 June 2019
Comment from uk.trustpilot.com
BetClic is the worst bookie I have ever encountered. My account was limited to less than 5 euro every 24 hours for no apparent reason. I was literally baffled as to why they restricted my account, because I won just a few small bets after the first week or two of opening my account - it's not like I was some pro gambler raking in thousands, or playing unfairly. I don't think I even made a profit to be honest. When I asked why it was limited they told me it was under their discretion and refused to look into it. A big F you to BetClic and its owners, I hope this bookie gets shut down. Save your money and go to a proper bookie that treats its customers with respect.
Rashford Thomas
12 May 2019
I had some troubles with my bets for the MU vs MC match and their staff really helped me after confirming my details. Everything was resolved good...
Rashford R.
08 May 2019
Good gaming platform. Solid website. You must try.
Stel
04 April 2019
Comment from uk.trustpilot.com
Lowlifes. Whether it's Expekt, Betclic, Betclic and Expekt, or Expekt and Betclcic. Whatever...It's the same bunch of pitiful, petty, sadists.
Stel
04 April 2019
Comment from uk.trustpilot.com
Lowlifes. Whether it's Expekt, Betclic, Betclic and Expekt, or Expekt and Betclcic. Whatever... It's the same bunch of pitiful, petty, sadists.
Kevin S.
25 February 2019
Comment from uk.trustpilot.com
ATTENTION! I can only advise against Expekt! Its a really bad bookmaker/casino!On my first deposit I claimed the 100% bonus. The bonus was credited separately from the real money on the account.When you play a slot with bonus, the balance changes back and forth between real money and bonus money after each spin. You get totally confused... I've never seen such a strange Bonus before....Few days ago, i received an email again for a 10% cashback bonus from Expekt and have signed up for it. After that i made some deposits (total of 250€) but i had no luck and coulnt win anything. On the next day i wanted claim my cashback (25€)... but I didnt get the bonus. The support tell me that I allegedly didnt sign up for the promotion. But I'm 100% sure I did!!The support could not really help me also. He didnt believe, that I signed up for the bonus...But I know the problem was at Expekt and not at me!Either there was an error on the page/server, or it was just an excuse not to give some players their cashback bonus.If Expekt would be a good casino, the support have could given me the Cashback manually yet.But now I think, they only are scammers.If I'll not hear anything from support in the next days, I'll close my Expekt account.So I hope you will not make the same mistake like me!!!Dont deposit and play there.Every other casino is better than Expekt.
Kevin S.
25 February 2019
Comment from uk.trustpilot.com
ATTENTION! I can only advise against Expekt! Its a really bad bookmaker/casino! On my first deposit I claimed the 100% bonus. The bonus was credited separately from the real money on the account. When you play a slot with bonus, the balance changes back and forth between real money and bonus money after each spin. You get totally confused... I've never seen such a strange Bonus before.... Few days ago, i received an email again for a 10% cashback bonus from Expekt and have signed up for it. After that i made some deposits (total of 250€) but i had no luck and coulnt win anything. On the next day i wanted claim my cashback (25€)... but I didnt get the bonus. The support tell me that I allegedly didnt sign up for the promotion. But I'm 100% sure I did!! The support could not really help me also. He didnt believe, that I signed up for the bonus... But I know the problem was at Expekt and not at me! Either there was an error on the page/server, or it was just an excuse not to give some players their cashback bonus. If Expekt would be a good casino, the support have could given me the Cashback manually yet. But now I think, they only are scammers. If I'll not hear anything from support in the next days, I'll close my Expekt account. So I hope you will not make the same mistake like me!!! Dont deposit and play there. Every other casino is better than Expekt.
John Smith
16 February 2019
Comment from uk.trustpilot.com
Please do not expect to get promotional bonuses credited to your account as these Sharks will plead ignorance and make you go around the houses, then will still have an excuse not to honour said promotion, especially the Bet Protector one! Never trust a bookie who has terms and conditions they constantly breach, which is the majority of them, as they so onerous but they will always try and put it on the little man or woman in the street, shafting the little man! Don't let them and just boycott and move on from their BOGUS FRAUD service. CHARLATANS ARE US = BETCLIC
John Smith
16 February 2019
Comment from uk.trustpilot.com
Please do not expect to get promotional bonuses credited to your account as these Sharks will plead ignorance and make you go around the houses, then will still have an excuse not to honour said promotion, especially the Bet Protector one! Never trust a bookie who has terms and conditions they constantly breach, which is the majority of them, as they so onerous but they will always try and put it on the little man or woman in the street, shafting the little man! Don't let them and just boycott and move on from their BOGUS FRAUD service. CHARLATANS ARE US = BETCLIC
Linz Gold
08 February 2019
Comment from uk.trustpilot.com
I would advise people NOT to deposit until you are fully verified. I have sent them everything but my kitchen sink and they are still not letting me withdraw my funds. Now they want a selfie of me holding my ID which I supplied TWICE but all I get back is an automatic response saying it isnt clear enough. Absolutely ridiculous company. Non existent customer service. I honestly dont know how these bookies get away with this sort of behaviour.
JP Collider
21 January 2019
Comment from uk.trustpilot.com
EASILY THE WORST ( AT EVERYTHING ) BETTING SITE ONLINE STEER CLEAR!
Anthony Armstrong
04 January 2019
Comment from uk.trustpilot.com
I had a very bad experience a Betclic. After winning £174 and trying to access my winnings they would not let me withdraw as my provisional driving licence wasn't sufficient enough as proof of identity, i don't own a passport so i couldn't access my winnings. If you win here they will try their hardest not to pay you!
Karen
07 December 2018
Comment from uk.trustpilot.com
Part of the Betclic Group. Terrible customer service - refuse to answer emails and deal with any complaints. Amazing casino if you are losing - terrible if you win. There terms and conditions do not meet UK Gambling Laws in Social Responsibility. Serious concerns on how Betclic Group manage personal data - unsecure internet connection - suggesting unethical practices. Combined with Betclic's refusal to fully address complaints or concerns.- would suggest this casino operates unethical practices- likely to be investigated by the UK Gambling Commission if not already under investigation. Does not handle customer complaints and concerns respectfully and fairly. Complaints and concerns raised are totally ignored and repeated email is sent to address all concerns - regardless of the relevance. Another recent very unpleasant dealing with Betclic customer service - they are by one of the worst online casino groups alone with EveryMatrix I have come across - they handling of personal data is very questionable - they refuse to provide personal data when requested. They email out right lies. This is a casino group to avoid at all costs - hopefully this casino group will undergo a full investigation by the UK Gambling Commission - they in my opinion should not be holding a UK gambling Licence. If you have a unpleasant dealing with this casino group - request a 'Subject Data Access' and send the information to the UK Gambling Commission - it is the only way this group will face investigation. Report complaints you may have with how they handle or there lack of providing your data. For more information ico.org.uk
Rosemary Kelly
02 October 2021
Comment from uk.trustpilot.com
So poorly put lots money on site never get anytime back was good befor not anymore feeling angry bout this
So poorly put lots money on site never get anytime back was good befor not anymore feeling angry bout this