Betdaq PLAYER REVIEWS(1175)
Adrian Protheroe
14 September 2022
Comment from uk.trustpilot.com
Great customer service easy to withdraw.. Hassle free.
Great customer service easy to withdraw.. Hassle free.
Reply
Dave
14 September 2022
Comment from uk.trustpilot.com
Good betting offers
Good betting offers
Reply
John Bergin
12 September 2022
Comment from uk.trustpilot.com
Very prompt.
Very prompt.
Reply
arkan
09 September 2022
Comment from uk.trustpilot.com
Smarkets and Matchbook offer 0 % commission.
Smarkets and Matchbook offer 0 % commission.
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RGr
06 September 2022
Comment from uk.trustpilot.com
Excellent service
Excellent service
Reply
Sabrina
06 September 2022
Comment from uk.trustpilot.com
Keith was really professional and helpful. Swift in resolving my enquiry.Thank you
Keith was really professional and helpful. Swift in resolving my enquiry.Thank you
Reply
Jon Kelly
06 September 2022
Comment from uk.trustpilot.com
Awesome customer service
Awesome customer service
Reply
Alex Oxley
06 September 2022
Comment from uk.trustpilot.com
I was having Issues with account verification as I do not own a passport, only an identification card. However, Billy, on the live chat helped me out a lot
I was having Issues with account verification as I do not own a passport, only an identification card. However, Billy, on the live chat helped me out a lot
Reply
Dan Gosling
05 September 2022
Comment from uk.trustpilot.com
Superb CS support from Keith.Resolution in minutes.Top stuff.
Superb CS support from Keith.Resolution in minutes.Top stuff.
Reply
Dave
02 September 2022
Comment from uk.trustpilot.com
Had problems with log in which were sorted out straight away. Reliable website and easy to use.
Had problems with log in which were sorted out straight away. Reliable website and easy to use.
Reply
Sanjay Patel
02 September 2022
Comment from uk.trustpilot.com
I can only score Betdaq as poor. They have been in the exchange game for years and look at the progress they have made. They have had an opportunity to compete with Betfair as it's only rival and now matchbook and smarkets offer a far superior product. Liquidity on main events is okay but try and get a bet on beyond with Reasonable liquidity is not worth the hassle. The mobile app and desktop are woeful. Early 2000's software by the looks of it. Seriously the CEO needs to give his head a wobble. What does he do all day. Speak to anyone in the know about exchange betting and they could immediately give him 100 cost effective tips that would improve the site. It's like they can't be bothered. I only used Betdaq on a whim occasionally but I think I'm done with them through pure frustration of a lazy product.
I can only score Betdaq as poor. They have been in the exchange game for years and look at the progress they have made. They have had an opportunity to compete with Betfair as it’s only rival and now matchbook and smarkets offer a far superior product. Liquidity on main events is okay but try and get a bet on beyond with Reasonable liquidity is not worth the hassle. The mobile app and desktop are woeful. Early 2000’s software by the looks of it. Seriously the CEO needs to give his head a wobble. What does he do all day. Speak to anyone in the know about exchange betting and they could immediately give him 100 cost effective tips that would improve the site. It’s like they can’t be bothered. I only used Betdaq on a whim occasionally but I think I’m done with them through pure frustration of a lazy product.
Reply
Michael
01 September 2022
Comment from uk.trustpilot.com
Everything seems great and the site is well presented.
Everything seems great and the site is well presented.
Reply
garry
01 September 2022
Comment from uk.trustpilot.com
getting better liquidity catching betfair on the markets i play,site could do with updating
getting better liquidity catching betfair on the markets i play,site could do with updating
Reply
Louie Louie
31 August 2022
Comment from uk.trustpilot.com
opened a new acoount which was verified then during the day they decided to close my account without any warning or explanation and kept my money. will be reporting them to the authorities. thieving fraudsters.
opened a new acoount which was verified then during the day they decided to close my account without any warning or explanation and kept my money. will be reporting them to the authorities. thieving fraudsters.
Reply
Rebecca Neilson
30 August 2022
Comment from uk.trustpilot.com
Early days joined a week ago.So far quick payout, quick settled winning bets.I will be staying so far impressed.
Early days joined a week ago.So far quick payout, quick settled winning bets.I will be staying so far impressed.
Reply
customer
26 August 2022
Comment from uk.trustpilot.com
Query raised on amount of commission charged on a winning bet. Used the chat facility. Query resolved within 10 minutes and money due was in my account within 15 minutes. Dealt with quickly and professionally.
Query raised on amount of commission charged on a winning bet. Used the chat facility. Query resolved within 10 minutes and money due was in my account within 15 minutes. Dealt with quickly and professionally.
Reply
Mart D
25 August 2022
Comment from uk.trustpilot.com
Been using BETDAQ for a few years now. Liquidity is getting better and they have quite a few free bet offers. Prices on the exchange are better than all the non-exchange bookmakers. A good alternative to Betfair.
Been using BETDAQ for a few years now. Liquidity is getting better and they have quite a few free bet offers. Prices on the exchange are better than all the non-exchange bookmakers. A good alternative to Betfair.
Reply
Mr Paul Waters
25 August 2022
Comment from uk.trustpilot.com
Very good service. Easy to follow website.
Very good service. Easy to follow website.
Reply
David Annal
24 August 2022
Comment from uk.trustpilot.com
No problem placing a bet and the prices are competitive.
No problem placing a bet and the prices are competitive.
Reply
Mrs J Wood
24 August 2022
Comment from uk.trustpilot.com
Great Bookie verify you fast and easy, withdraws are fast and they have so much option.
Great Bookie verify you fast and easy, withdraws are fast and they have so much option.
Reply
MH & SE Morledge
24 August 2022
Comment from uk.trustpilot.com
Your doing Great I not been on for a while not been too well but keep up the Great work I will be back it's Time Betfair had some competition ?
Your doing Great I not been on for a while not been too well but keep up the Great work I will be back it’s Time Betfair had some competition ?
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Razvan Viteazu
23 August 2022
Comment from uk.trustpilot.com
Top customer services.Fast deal !!!
Top customer services.Fast deal !!!
Reply
jackpalance1
20 August 2022
Comment from uk.trustpilot.com
I have used betdaq for yrs but that new app on the iPhone is woeful never ever had issues with previous apps.This new one isnt responsive its tricky getting a bet on and I cant even get the results to come up.What has happened!
I have used betdaq for yrs but that new app on the iPhone is woeful never ever had issues with previous apps.This new one isnt responsive its tricky getting a bet on and I cant even get the results to come up.What has happened!
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Betting Marc
17 August 2022
Comment from uk.trustpilot.com
Mobile app shocking on iPhone and worse on Android. Not user-friendly and unable to load certain markets. The desktop version is slow and even unresponsive at times. Smarkets and Betfair miles clear of BETDAQ in user-friendliness and market liquidity. Avoid.
Mobile app shocking on iPhone and worse on Android. Not user-friendly and unable to load certain markets. The desktop version is slow and even unresponsive at times. Smarkets and Betfair miles clear of BETDAQ in user-friendliness and market liquidity. Avoid.
Reply
James Douglas-Mann
16 August 2022
Comment from uk.trustpilot.com
I have been betting with Betdaq almost since they started over 20 years ago. I have always rated them the best exchange - better than their big rival in terms of commission, and attitude. BUT... Ladbrokes have gone (previous owner)... Mr Desmond has bought it back. The liquidity has waned a bit, but worst of all they have changed the previous websites. Let me tell you, the old sites on computer or phone were the best in the industry by a mile. Now they are a joke. Bets matched incorrectly all the time-it's an absolute disaster and they won't admit it. I want them to succeed so badly but there are people there now that haven't got a clue what they're doing, and I fear the end is nigh. I so hope I'm wrong. Come on Betdaq-best to the worst? Get your act together or you're gone. I'm rooting for you.
I have been betting with Betdaq almost since they started over 20 years ago. I have always rated them the best exchange – better than their big rival in terms of commission, and attitude. BUT… Ladbrokes have gone (previous owner)… Mr Desmond has bought it back. The liquidity has waned a bit, but worst of all they have changed the previous websites. Let me tell you, the old sites on computer or phone were the best in the industry by a mile. Now they are a joke. Bets matched incorrectly all the time-it’s an absolute disaster and they won’t admit it. I want them to succeed so badly but there are people there now that haven’t got a clue what they’re doing, and I fear the end is nigh. I so hope I’m wrong. Come on Betdaq-best to the worst? Get your act together or you’re gone. I’m rooting for you.
Reply
Mike Thomas
15 August 2022
Comment from uk.trustpilot.com
Very helpful and my issue was sorted quickly and efficiently.
Very helpful and my issue was sorted quickly and efficiently.
Reply
tim harris
14 August 2022
Comment from uk.trustpilot.com
Great customer service
Great customer service
Reply
Sharon Smith
13 August 2022
Comment from uk.trustpilot.com
Thank you for your help. Very quickly solving my problem
Thank you for your help. Very quickly solving my problem
Reply
Rodge
13 August 2022
Comment from uk.trustpilot.com
Easy to register and a quick response customer support.
Easy to register and a quick response customer support.
Reply
William Byrne
10 August 2022
Comment from uk.trustpilot.com
Excellent Customer Service, quick response time, friendly and efficient as always highly recommend
Excellent Customer Service, quick response time, friendly and efficient as always highly recommend
Reply
Paul
08 August 2022
Comment from uk.trustpilot.com
contacted customer support about an unsettled bet, the online chat assistant was very knowledeable and sorted out my problem straight away
contacted customer support about an unsettled bet, the online chat assistant was very knowledeable and sorted out my problem straight away
Reply
Betting
08 August 2022
Comment from uk.trustpilot.com
My card had expired and it wouldn't let me withdraw funds to a new card. Contacted Customer Services and they quickly resolved the issue, adding my new card to my account. I did have to send a photo of my new card but that wasn't difficult.Resolved very quickly and great customer service.
My card had expired and it wouldn’t let me withdraw funds to a new card. Contacted Customer Services and they quickly resolved the issue, adding my new card to my account. I did have to send a photo of my new card but that wasn’t difficult.Resolved very quickly and great customer service.
Reply
Matt
06 August 2022
Comment from uk.trustpilot.com
Is all a complete scam.I used the exchange & was placing a bid against someone bidding against a 4.50 bet. I then placed multiple bets as the same bidder kept repeating the same trade.20 minutes later and bedaq had changed the the odds to 2.90 meaning that they had randomly changed my matched odds that may i add were previously matched and confirmed before the change.Dont bother with these scammers if you want to loose money in the long term. I will also be showing them the spreadsheets and screenshots off random odds changes on the EXCHANGE to make more profits to the Gambling commissioners office.stop reading the fake one line positive reviews and take a moment to read the detailed negative ones.Will not be removing this post until my issue is resolved.
Is all a complete scam.I used the exchange & was placing a bid against someone bidding against a 4.50 bet. I then placed multiple bets as the same bidder kept repeating the same trade.20 minutes later and bedaq had changed the the odds to 2.90 meaning that they had randomly changed my matched odds that may i add were previously matched and confirmed before the change.Dont bother with these scammers if you want to loose money in the long term. I will also be showing them the spreadsheets and screenshots off random odds changes on the EXCHANGE to make more profits to the Gambling commissioners office.stop reading the fake one line positive reviews and take a moment to read the detailed negative ones.Will not be removing this post until my issue is resolved.
Reply
Ian Brailsford
06 August 2022
Comment from uk.trustpilot.com
Very prompt response, unsure how I got into the situation of placing bets rather than laying them on the exchange because I had not changed anything since my last lay bets but options given to retrieve.
Very prompt response, unsure how I got into the situation of placing bets rather than laying them on the exchange because I had not changed anything since my last lay bets but options given to retrieve.
Reply
Dave
04 August 2022
Comment from uk.trustpilot.com
Lay bet not matched but not informed. Need to check this continually.
Lay bet not matched but not informed. Need to check this continually.
Reply
Hodge
01 August 2022
Comment from uk.trustpilot.com
Brilliant service by the helpdesk from Keith
Brilliant service by the helpdesk from Keith
Reply
Antonietta Russo
31 July 2022
Comment from uk.trustpilot.com
Weronica love you!
Weronica love you!
Reply
Sorina Mantu
29 July 2022
Comment from uk.trustpilot.com
I really like it, I enjoy betting
I really like it, I enjoy betting
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Mr Lee Bishop
29 July 2022
Comment from uk.trustpilot.com
I rang the help desk up ,told them my situation, which the young lady explained what I had to do . She sent me an email and I returned it straight away . This was all sorted within a matter of ten minutes . I very happy and please with the ladies fast actions .
I rang the help desk up ,told them my situation, which the young lady explained what I had to do . She sent me an email and I returned it straight away . This was all sorted within a matter of ten minutes . I very happy and please with the ladies fast actions .
Reply
Mr Peter Jewell
28 July 2022
Comment from uk.trustpilot.com
Chat line very efficient and helpful
Chat line very efficient and helpful
Reply
Gareth Massey
27 July 2022
Comment from uk.trustpilot.com
Very helpful and friendly staff
Very helpful and friendly staff
Reply
David
27 July 2022
Comment from uk.trustpilot.com
I had a query and it was promptly resolvedVery good customer service experience
I had a query and it was promptly resolvedVery good customer service experience
Reply
Dave Mclean
27 July 2022
Comment from uk.trustpilot.com
Reasonable site and exchange but persistently being unable to confirm a bet makes it unusable
Reasonable site and exchange but persistently being unable to confirm a bet makes it unusable
Reply
nem
27 July 2022
Comment from uk.trustpilot.com
Worst site and worst slots around, one thing i never leave is reviews about losing but lets be serious since they changed their slots a few weeks ago they are atrocious, i have never actually won on their slots and that is actually absurd because u have to win sometimes, i am not spending a lot as slots are for mugs so its between 10 - 15 but to always lose at least 50% of what i started with and every time, is just not normal.. i would advise to stay well clear from betdaq, the exchange is okay but lets be real its the worst exchange out their for liquidation in the markets, worst exchange out of the big 4 by far and worst casino (slots) out of at least 30 or 40 bookmaker sites i have used during the past 40 years, i mean to never ever win is crazy but i will be honest.. their slots are the worst selection around now since they changed it several weeks ago, at least slots like rainbow riches was ok but now its a bunch of crap.. stay clear and go elsewhere
Worst site and worst slots around, one thing i never leave is reviews about losing but lets be serious since they changed their slots a few weeks ago they are atrocious, i have never actually won on their slots and that is actually absurd because u have to win sometimes, i am not spending a lot as slots are for mugs so its between 10 – 15 but to always lose at least 50% of what i started with and every time, is just not normal.. i would advise to stay well clear from betdaq, the exchange is okay but lets be real its the worst exchange out their for liquidation in the markets, worst exchange out of the big 4 by far and worst casino (slots) out of at least 30 or 40 bookmaker sites i have used during the past 40 years, i mean to never ever win is crazy but i will be honest.. their slots are the worst selection around now since they changed it several weeks ago, at least slots like rainbow riches was ok but now its a bunch of crap.. stay clear and go elsewhere
Reply
JM.
26 July 2022
Comment from uk.trustpilot.com
Had a debit card issue. It was dealt with really professionally by Weronika in customer service. Promptly resolved in a pleasant , efficient, businesslike way . She and Katie are a pleasure to interact with and a plus for Betdaqs image.
Had a debit card issue. It was dealt with really professionally by Weronika in customer service. Promptly resolved in a pleasant , efficient, businesslike way . She and Katie are a pleasure to interact with and a plus for Betdaqs image.
Reply
Rob Thompson
23 July 2022
Comment from uk.trustpilot.com
Very helpful customer service and quick too!
Very helpful customer service and quick too!
Reply
Les Cigales
23 July 2022
Comment from uk.trustpilot.com
On the whole a very good exchange site.The classic site is mush better than the new site.A late withdrawal closes the market so you cannot play in running in this eventuality.Occasionally 'drops out' or 'hangs'But, for a small punter, like myself, very good.
On the whole a very good exchange site.The classic site is mush better than the new site.A late withdrawal closes the market so you cannot play in running in this eventuality.Occasionally ‘drops out’ or ‘hangs’But, for a small punter, like myself, very good.
Reply
jackpalance1
22 July 2022
Comment from uk.trustpilot.com
The new app isnt good the previous ones never had a hitch ?Id also love to remove virtual racing permanently it keeps popping up !!! Apart from that betdaq is good!!
The new app isnt good the previous ones never had a hitch ?Id also love to remove virtual racing permanently it keeps popping up !!! Apart from that betdaq is good!!
Reply
Adam A
21 July 2022
Comment from uk.trustpilot.com
Very quick and friendly customer service.
Very quick and friendly customer service.
Reply
Ken Morrissey
14 September 2022
Comment from uk.trustpilot.com
Found the helpdesk helpful and resolved my issue straight away
Found the helpdesk helpful and resolved my issue straight away