Betdaq Review

their should be a look into this lot as they scam us punyers please close tyour accounts total crap

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good experience today on the chat box,very prompt and helpful,glad to be back.

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Always high odds, low commission. Winning customers’ accounts don’t get restricted. Great exchange.

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Had the audacity to ask for my details on trustpilot yet ignored 20 emails, ignore my calls or fob me off. Made excuses to close an account after an “accidental” closure from an exclusion from a sister site. So underhand, will steal your money.

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SCAMMERS.They let me open an account, deposit £370.Then they told me they closed my account as I had a self exclusion elsewhere.Then they said they made a mistake and reopened the account, but made a decision to close the account “in my best interests” knowing they had taken £370Off me. Theft.They tried to close the account for. Separate reason to avoid returning my £370. Fraud.I’ve read other reviews on here that say the same, they legally shouldn’t be keeping my £370 and I have a campaign running on Facebook for whoever else is experiencing these cowboys.AVOID LIKE THE PLAGUE THEY ARE ILLEGALLY TAKING CUSTOMERS FUNDS.

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easily sorted out my queery

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AWFUL SLOTS THAT DON’T PAY ANYTHING AVOID THIS SITE, MUCH BETTER SITES OUT THERE. YOU’LL LOSE YOUR MONEY. OUT OF ABOUT 30 POUND WORTH OF 10P SPINS MY BIGGEST WIN WAS A 19X TERRIBLE…

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AVOID PLEASE!! They literally scam people by lying.If I could write 0 stars I would. VERY underhand company. Took £370 off me, closed my account the next day saying I was excluded from their sister site, which I wasn’t. Then wrote to me saying they made an error but have decided to close my account anyway. This is a tactic to avoid returning the funds they illegally took from me. I had not breached their terms, they basically stole £370 from me and are refusing to return this. I am aware other customers have been subject to such fraudulent activities with this site too. AVOID AT ALL COSTS

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Very helpful …

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Still can not acess old account after hours of trying

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simple ui, good odds and really good customer service.

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I would give 5 stars, but, on 2 occasions recently they settled winning bets as losing bets

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I’d give these frauds zero. No one get conned by them. They have my money and won’t return it. Don’t go on this fraudulent site.They closed my account because they’re affiliated with Ladbrokes who i self excluded. I have it in writing from Ladbrokes that i won’t be allowed to open any accounts with their aister sites. Legal action is going to be taken by me if my money is not returned.Am not interested in your generic reply which is nonsense. Stay away from these frauds and get them closed down. The gambling commission are going to revoking their licence soon. They’re in breach of their license conditions.

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Efficient and quick to solve

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Fast service and issue sorted very quickly

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Good communication when dealing with them and overall good service

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Easy to use,tell people when site is going to be worked on to upgrade

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Great exchange. Customer support is top top top quality. defo would use it

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Signed up deposited and within 24hrs suspended account. ( old self exclusion from corals I believe ) Why this could not be spotted on acc opening is beyond belief in this day and age but hey ho.Won a small amount and apparently winnings go to charity and deposit will be refunded.Will update when this happens.Update. Funds returned so fair play to betdaq.

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Parts are confusing but overall very good.

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A little bit of tooing and froing, a phone call to me from Ireland and all sorted. Thank you for sorting

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I placed a darts bet, when my player was leading I decided to cover myself as the opposition player had now drifted significantly, so when I went to back him ( 100e) a grey screen came up saying ” something went wrong please try again ” so I did and the same message repeated and I tried a 3rd time and it went through successfully, now I only had 100e in my account so now bal is 0.. My initial bet won I was waiting to get paid about 400e but betdac took a further 200e away.. I have called and emailed time after time I’m just been told IT are looking into it ( that was 10 days ago) and was abruptly told IT WILL TAKE AS LONG AS IT TAKES.

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Never received free spins as promised in sign up advert despite following all requirements. Contacted customer service to be told someone would get back to me from marketing, still waiting. Don’t bother wasting money here, go to others who will value your custom

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Excellent service, I have been there since January and it has been a good experience, they verified my account quickly, withdrawals are processed between 2 to 24 hours, thank you.

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great site to use, some top offers and customer support being very helpful, especially billy

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Long established and trusted betting exchange who are keen to engage with the betting community (including matched bettors) and ensure the markets they want to see are available. Great CS experience and website is super easy to use. Never experienced any unplanned downtime and look forward to using them more as an alternative to other exchanges.

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Good to see that Betdaq take very seriously to Responsible Gambling.

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Best sports exchange to use, everything is simple, easy to use and very good odss/offers

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Helpful customer service, they have good website but sometimes like during grand national it can be slow for short period. Overall it is good

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Betfair could learn a lot from Betdaq. Genuine customer service, want to help, and straight forward communication.

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I have previously made attempts today to revive my lapsed accounts with 2 other online exchanges and the customer service with both companies was horrendous. In contrast, my experience with Betdaq was seamless. The gentleman who dealt with me, John, was extremely polite and helpful. He had the matter sorted in no time at all, for which my thanks. I would recommend this company without hesitation.

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When I was trying to find the anti post (exchange market) market for the grand national It was hard to find so I think a lot of other people must have had a similar problem. I think you have revised your minimum stake for big price has recently reduced. This was a very obvious mistake you made and stuck with for several years !!!!!!!! This could have been one of your problems attracting footfall. I am also not sure about the new layout for placing bets. But I am getting used to it.I like to see an obvious similarity when visiting competitor sites, AND not have to constantly learn new things. Hope to use your site more often. Wishing you good luck in the future.

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Great bookie to use.Allways fair and prompt.

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No promotions, liquidity not too good.

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Requested help with withdrawal, sorted within 30 mins. Great personal touch

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Good service

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Great app, easy to use and quick to reply to emails 😊

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Great customer service, query dealt without hassle.

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you dealt with my problem so quickly

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Offering good advice in a timely manor.

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very helpful Bonestine!

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Come on Betdaq settle bets. Today placed a bet on over 0.5 goals in the Palace vs City game. Palace score in 4 mins. Now played 70 mins and still waiting for the bet to be settled. Totally ridiculous Betdaq on top games to keep a over 0.5 goals bet unsettled for the whole Match is terrible

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Absolute sham of a company Avoid at all costs Terrible customer service Took a bet now refusing to honour it Said I will get a refund of money staked No more Nothing if it loses Shocking Do not waste your time

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Great site getting enhanced special s on site now

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The company were very quick in formulating a market which I requested.

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great site and enhanced specials and good customer services

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I answered your email with the answers you asked for on Wednesday. It is now Monday afternoon and you still haven’t responded despite 2 reminders from me asking that you do your job.

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Didn’t get back to me quick enough

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Very helpful. Good site

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Quick response on chat but didnt really sort my statistics problem out seems to be working now. also the Rep had trouble understanding the Stats arrow / also the Soccer betting often only has “Make Offer” with no Odds on offer otherwise BETDAQs ok

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