Betfair PLAYER REVIEWS(1778)
Mihaela Prida
20 December 2024
Comment from uk.trustpilot.com
Sad i cannot vote minus 100 stars for this bookie, i deposit once in years some money, is more than 5k EUR, and they start again and again asking me about gaming safer, if i pay taxes, and so on, is insane, today almost 2h they kept me on chat for this nonsense, while last time in 2021 i already chatted about gaming safer, and they start again. I stopped using them exactly for this, now i tried and again the same. And to understand i lost 20EUR , my p/l is minus 20, and OP said me i lost over 5k, i started to check my account being very concerned as maybe someone hacked it, but no all ok, i lost 20 EUR, and cause Op is not making his job is putting me 100 EUR spending budget because i deposited a few thousand of eur, and lost in a few days only 20 EUR, if we sum my p/l. Insane. I said 2 times or 3 that i have to go, OP kept me almost 2h on chat. Is insane and very disappointing they asked me the taxes i pay, how much is left salary, exact question: Do you pay taxes from your salary?. This happened today, the chat. And sad i cannot share the chat script i saved, is a "candy" of unprofessionalism
Karan Hazara
20 December 2024
Comment from uk.trustpilot.com
I’m loving to enjoy the app, best odds
Nicholas Evans
19 December 2024
Comment from uk.trustpilot.com
Really love all aspects of sport betting with Betfair. Been a customer for years and always found it perfect for horse and greyhound betting but also the casino which is so easy to use as a novice. The offers and regular 'freebies' are a thoughtful gesture too!My number one betting site!
Jim
17 December 2024
Comment from uk.trustpilot.com
Brutal. The verification needed is OTT and the slots are just swallowing money and giving nothing back.
Keith
16 December 2024
Comment from uk.trustpilot.com
Lol Words can't explain. Good betting site but the world's worst slot / casino gaming site. . . Goodbye 👋
Sam Roberts
16 December 2024
Comment from uk.trustpilot.com
Great platform. Its easy to use .So many different genres of games and titles. Customer service is always on point and there to help
Mike
13 December 2024
Comment from uk.trustpilot.com
If you have reason to contact Betfair, hope it's Satyam.Excellent customer service.
Christopher May
12 December 2024
Comment from uk.trustpilot.com
I placed a bet under a promotion that didn't qualify for the free bet because I used a boost token. I wasn't aware that disqualified me from the free bet but Pradeep helped to explain this to me and gave me a gesture of goodwill. He was brilliant and I really recommend Betfair as they have proven they are fair to their customers
Mr Disapointed
11 December 2024
Comment from uk.trustpilot.com
Poker deals ?? Any honest ones on your site. These deals are rigged for action and worth noting they are not tested for said reflection of probability in relation to to real deal. To add insult to injury the UK gamming board has changed there rules to allow deal manipulation. Two very dishonest gamming companies.
S K SYED ZAIN
10 December 2024
Comment from uk.trustpilot.com
The most integrated user friendly gambling site in the U.K.Especially if one is a beginner this is the site to go to!!Keep up the good work
David Hedges
09 December 2024
Comment from uk.trustpilot.com
Problem withdrawing money. My bank card was the problem. My fault so Betfair sorted it !
Jed Clarke
07 December 2024
Comment from uk.trustpilot.com
Painful support today, been with you years and just wish you had more humans and less bots in the process of live chat! It’s ultra slow
Peter Joseph Vella
07 December 2024
Comment from uk.trustpilot.com
Ive been with betfair for many years and i can honestly say as far as betting horses is concerned they will take a lot of beating most of the time I get better than sp on the exchange and i also enjoy being the bookie when i dont fancy one excellent service
Jessica
06 December 2024
Comment from uk.trustpilot.com
I don’t believe in giving out bad reviews, as you’re more likely to give a bad review than you to give a good - this will be the first bad review I will ever have given.Nevertheless, this company company deserves to be shut down for using people who don’t gamble often, they give you a false hope in advertising that you win on your next deposit so and so forth. I’m so terribly ashamed of myself and all the other victims who have fell for this company terrible and ugly satisfaction I’m praying on people knowing though they will lose.I will never gamble again in my life because of this not even the lottery Nevertheless, this company
Noel Hanley
06 December 2024
Comment from uk.trustpilot.com
Good god they do a good job, I just talked to them and looking back they were more in my interest as we all had times when money astray, and yes some times there might be delays but they are in our interest and security
Wez Wez
05 December 2024
Comment from uk.trustpilot.com
i had to verify my details and i have struggled in the past with other sites , i don't have a picture id the agent who helped me today was great he gave me other options in which i could meet the criteria off
James Williams
05 December 2024
Comment from uk.trustpilot.com
First time ever wouldn't except deposit until I verified myself the way it should be customer service talked me through it took 10 minutes very pleasant now hope to have some luck as I did on my welcome bonus
stevewallworkable
03 December 2024
Comment from uk.trustpilot.com
Terrible..terrible odds and don't give you the promotion free bets as promised.Best to look elsewhere. I'd give this lot a wide berth.Account closed.
Mike.Worcester
02 December 2024
Comment from uk.trustpilot.com
Betfair Service.Have held an account for over ten years and have found them to be excellent in every aspect.Everthing is absolutely spot on and customer service is so helpful and the odd occasion I have needed help or advice they have been great.It is highly unlikely that I would place a bet ever again with with a high street bookmaker or a on course one ever again.
Fiona Stevens
02 December 2024
Comment from uk.trustpilot.com
Disgusting site. This one along with bet600, mega riches and pub casino are the worst ones to play on..completely rigged. RTP is around 5-10% and this is coming from hundreds of deposits over the past couple of years. Honestly you'd get more pleasure setting fire to your money. Absolute scum!
Eswar Reddy
30 November 2024
Comment from uk.trustpilot.com
Legit website Use safer gambling toolsBest option
JD
28 November 2024
Comment from uk.trustpilot.com
Really happy with the layout of the app, makes it a lot easier tbh
Mark O Connell
27 November 2024
Comment from uk.trustpilot.com
Casino will wait untill your one spin from your Next euro and try to leave you with 8 7 6 or 5 cent so you can be short on your next euro works better for the system take wouldn't play here
Rod Gates
27 November 2024
Comment from uk.trustpilot.com
Have just got an update for there website and all the football bets have changed. They used to be more team based which was great now they are more player based more like skybet. Betfair what have you done you've ruined it.
Carlos M
27 November 2024
Comment from uk.trustpilot.com
Una auténtica bazofia de casino, una tremenda estafa hecha a conciencia.
Kkb
27 November 2024
Comment from uk.trustpilot.com
Good games fast withdrawals this site has been very good to me 😁🤑🤑
Mia
26 November 2024
Comment from uk.trustpilot.com
Very good site, with alot of games. Quite easy to send documents for verification than other sites. My friend won £3000 from a £3 pound spin so I decided to join 🙂
Dee
26 November 2024
Comment from uk.trustpilot.com
Without there online support I would of never navigated the problem I had of no photo id and not tech minded sorted it for me in just a few mins amazing
Ben Eaton
26 November 2024
Comment from uk.trustpilot.com
The incompetent idiots run a promotion requiring 1500 spins and when you do that they slap safer gambling restrictions on your account. Every single member of the promotions and safer gambling teams need immediate sacking and replaced with intelligent people who want to make their customers happy
M I
25 November 2024
Comment from uk.trustpilot.com
Absolutely garbage site. They tell you all Our Slot Games use RNG (random number generator) technology to ensure fairness for all customers. Which is loads of rubbish, I have been testing there slots games and if that was true why when you place a higher bet per spin at £6 or even £10 no matter how many spin you go through it never comes in but soon as you lower the spin bet to 0.80p or £1 then the game start to play normal ish. Stay away from this people.!!!
Samantha
25 November 2024
Comment from uk.trustpilot.com
Blatant scam ...never win , never see features never ever get bonuses ...scam 5 star reviews (1 review) Trustpilot sort out the scam reviews Betfair Casino AVOID AT ALL COSTS
SIMON MESVANIA
25 November 2024
Comment from uk.trustpilot.com
great experience with betfair quick LIVE CHAT response to the point and friendly thru and thru ,thank you.
danilo pucci
24 November 2024
Comment from uk.trustpilot.com
I am not an occasional gambler but a professional bettor. I use to place hundreds of thousands of € per year and consequently leave thousands of € in commission to betfair. I don't know what happened, but over the years the platform turned from being working well enough, to being a total nightmare, being an absolute joke for professionals. I have been addressed as "gambler with issues"(I am very profitable, and provided proofs of it), and despite providing tons of proofs requested by them, such as bank/cards/paypal statements, slips, counter bets screenshots, proofs of income, description of my betting strategies etc (with consequent loss of time for me, which equals in losing it to earn money), I could not do anything more than closing my account since for these SHI++HEADS I had my deposits limited, and arrived to a point where assistance did not reply AT ALL not by email, not in chat. Their assistance department is an absolute joke, they do not have a telephone number, and for the love of Xst I really don't know how even more profitable traders than me can rely to have tens or even hundreds thousands of € accounts left in the hands of these fuc+++ing jokes. If you have any problem in your account, be aware THEIR ASSISTANCE IS A JOKE.I am leaving one star because it's not possible to leave less, but be warned: DO NOT PUT YOUR MONEY ON THESE FUC+++G SCAMMING SITE, sooner or later you will regret it
Ryan
23 November 2024
Comment from uk.trustpilot.com
23/11/24 I opted in for a horse racing promo. Placed my 2 selections to qualify, issue straight away with my ticket showing me with a different selected horse on the ticket. Spoken to live chat, 1st chat advisor "Shreya" who had me waiting over 1 hour regarding this with no live update in the meantime. Told to come back after 30 minutes and it would be solved. I then spoke to someone named "Jai" who again had me waiting for 1 hour. Common theme here eh? Again no live updates after all questions asked about a glitch or bug that happened with the bet ticket then they came back with it wasn't a bug or glitch that had happened. Although in this time the horse selection I had made originally had already won at 10/1 and funnily enough my ticket shown another horse in the race at the same price? Never experienced this anywhere before, shame on Betfair for not looking into things properly and not treating customers with any respect. No surprise why 1 star reviews are the most common on here. Nothing but scumbags and that's being generous. Hopefully this review spreads some awareness to watch out for their bugs/glitches in their promos advertised. To be continued...
Luis
22 November 2024
Comment from uk.trustpilot.com
Diana was fantastic and very quick assisting with my accoibt verification that has been pending for a while. Quick on the actions and clear communication.
Mr P Jones
21 November 2024
Comment from uk.trustpilot.com
Although not a customer I had a query and was dealt with swiftly and professionally
HONeill
20 November 2024
Comment from uk.trustpilot.com
Had a problem with the exchange bet streak promo not being returned to me after a winning bet, but Maria on the live chat sorted it out fairly quickly and got it returned to me in time for putting it back onto the next match I wanted to use it on. Apparently it can take the full 24 hours from settlement to come back, but it was pretty close to that time, and I thought it had been missed.
Pete Summers
20 November 2024
Comment from uk.trustpilot.com
had a withdrawal issue but the agent was very helpful and sorted it out very quick
Sandra
20 November 2024
Comment from uk.trustpilot.com
Sharon helped me very quick with my request. I used the site before and everything was very good, easy and clear. Many thanks
Eddie Baxter
19 November 2024
Comment from uk.trustpilot.com
MARIA IS A PLEASURE TO YOUR COMPANY YOU SHOULD ALL BE MORE LIKE MARIA
Nashwan
19 November 2024
Comment from uk.trustpilot.com
I had an account with Betfair for over 25 years then they asked for a copy of my driving license and Passport. They already have my name,address,bank account details,email and phone numbers. I refused as the details would be sent to their so called safe server offshore UK to India. I refused and my account is now closed.
Moh Man
18 November 2024
Comment from uk.trustpilot.com
This is really bullshit I read all of the msgs stillI thought may be some time customer don’t tell truth but it’s happened to me now I realise all customer telling truth I deposit £ I got msg my account is frozen then suddenly everting is ok I played rullete loose money but still had £60 ballance but suddenly my balance vanished , to be honestly Betfair is shit site guys don’t play here it’s bullshit , even I spoke to live chat they said ur scout is frozen a and 0 balance even I submitted all of documents
Consumer
17 November 2024
Comment from uk.trustpilot.com
I have spent lots of money never give me bonus or something, probably scam
Adebola Adebajo-Olowa
15 November 2024
Comment from uk.trustpilot.com
Betfair is an honest platform and will also assist in suggesting the right direction in picking the best team to win and also suspend your cash out till you win because you can want to quickly cash out.
Andrzej Sobotnicki
14 November 2024
Comment from uk.trustpilot.com
Hi a just wont let now all who play betfair.com i lost over 5000 pound never win this web... is scam !!!!!!!!
Jawad Abedein
14 November 2024
Comment from uk.trustpilot.com
I have spent £20 quid on this shit betting app on spin and won absolute jackshit on banana king king mf. Crapking kong suck my big knob you shit c*nt. Wallahi this shit game can suck my c*ck!
Fabio Porta
13 November 2024
Comment from uk.trustpilot.com
Got the account closed with 1,000£ on it. No explanation given, no reasons, nothing at all. I have been literally robbed.
James
11 November 2024
Comment from uk.trustpilot.com
Speedy agent who helped resolve a promotion offer issue I was having.Gave me half the reward even though I mistakenly bet on the wrong market.
Petr Husar
11 November 2024
Comment from uk.trustpilot.com
Sorry but me personally think it's waste of time I don't see any good offers at this site and the Price ball promotion is just another fixed 💩 game
Bartoz Besd
20 December 2024
Comment from uk.trustpilot.com
Issue from king past was sorted professionally fair and fast .
Issue from king past was sorted professionally fair and fast .