Betfair Review

Asked 4 bank screenshot when I said u carnt do that and had 2 ways of money coming out bank the carnt explain

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Another week has passed and my cash in my account which vanished when I said I would close my account has not been sent to my bank account.They obviously do not read these reviews.I have been ROBBED by a company that is virtually UNCONTACTABLE.

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The member on chat tried their hardest to help resolve the problem however this wasn’t achieved they are to contact me via email to try help me further but the politeness and replies were very quick and excellent and patient with my replies no errors or technical issues like some other sites and the response time was also quick and helpful to as it could be! Thank you and I hope to resolve my issue soon Kyle

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One of the worst sites I’ve ever played ne er pay out just take your money absolute thieves wish I’d read the reviews before I started playing won’t be playing again

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Garbage just like sky vegas…

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Betfair suspended my account claiming i’d self excluded on one if their sister sites. (I’ve never self excluded from any gambling site anywhere, ever) After being passed from pillar to post for 6 hours trying to resolve things and begging to speak to a human being without success i said some unwise things in pure frustration resulting in the permanent closure of my account. I have over £25000 in matched bets on the exchange i am unable to manage or see. Betfair have added me to the BetProtect list which has resulted in the closure of all my betting accounts with firms signed up to BetProtect. I reiterate i’ve never had a gambling problem or self excluded and hadn’t had an account closed for safer gambling purposes in my entire life so why was my account suspended in the first place?

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I only gave a star so I could write a review absolute scammers deliberately won’t answer on their so called chat should be banned disgrace of a company u have been warned footnote you would expect more from a paddy power company

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Don’t even deserve 1 star shocking customer service want you to provide bet ids that’s there job you have been warned

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Great help from start to finish

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I put a placepot bet on Southwell 4th March.When I didnt receive the payout I attempted a Chat.After two sessions totalling three and a half hours and being introduced to 13 puppets all with different names just refusing to answer my question and passing me the next puppet I gave up and said I would close my account.My £26 + betting money disappeared.I managed to get my bet on Liverpool for the Premiership into my bank but my £26 + has gone

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My account was scammed for £500 in September.I have contacted customer services so many times only to be told I will receive a email with their findings.My account is suspended and I have uploaded the requested documents 4 times.The company is a shambles beware if you have a problem you are on your own!

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Shame you can’t give no stars, garbage site, markets suspended constantly when every other site has markets for those games Betfair have suspended, absolute con artists

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I was playing bet every year regularly. I never had an issue at all . It was even good company to play bet however suddenly they closed my account and they didn’t tell me the reason. They said that security team made this decision and I can’t open it again. So they have rights to close account suddenly without telling any reason. PLEASE AVOID THIS COMPANY

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Absolute disgrace of a company foreigners with no English on their customer service do promotions and reneigh on the bonuses avoid avoid paddy power company surely can do better than this absolutely reprehensible

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Fairy win fairy win x9 super ticket wins is outrageous,and I think not reel?. I play bingo and all I see is this name winning major money on the super tickets. What about everyone else. Not good enough, give everyone a chance

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Been a customer for a few years , they changed the rules on amount of legs on a bet builder for a free bet to be awarded, contact via their virtual agent then said transfer to agent , oh sorry were really busy and you’ll have to wait ! Busy at 9.40pm on a Monday night , no chance , usually tactic to fob you off .

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Been with Betfair for years but recently had a winning streak so they suspended my account funny never did that when loosing

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Great site .Fair enough in winnings and losses . Exciting games .

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I would give zero stars. Been with them from far as can remember. Suddenly cut my deposits from £5000 to £300 when i had one losing month following 11 winning. Idiots now appear to be setting markets and had complain numerous times and cut me off at me knees and can no longer bet. Goodbye

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A rare error with a free bet led to an encounter with a chatbot which was unsuccessful. Then I dealt with a human agent who asked for my bet ID, checked it, and awarded the free bet with an apology. I have had only two problems with Betfair in over 15 years. Both were resolved amicably. Betfair Exchange is essential, without it racing would still be in the dark ages.

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help in recovering the account, very very cooperative, in 10 minutes I had the documents verified and the account opened, thank you for the seriousness you show!

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Very helpful stuff is very useful and helpful

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Best online gambling site by far. Massive game selection. Weekly loyalty bonus to players. Withdrawels are instant with no delay tactics like other sites.customer service are excellent and available around the clock

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I have had an account with Betfair for over one year now. I was a loyal and faithful customer. I never put a foot wrong. When I go through long periods of time without betting with them I then get an email from them encouraging me to come back. This has happened twice. They then offer me free bets and other promotions to entice me to start betting with them again. I did that and then got an email from them saying I am not eligible to any promotions. I queried this with them and I was told that the decision is final and cannot be reversed. Have nothing to do with this company. They are nothing but scam artists.

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First time used today , hated and deleted the app . Can’t place bets keep saying limit is £36 limit is £10 for sport bets ? It’s a joke company

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What a joke company. Their sportsbook is run by incompetent halfwits. Racing starts in 8 mins and still no odds up. And once up you can maybe get 10 pounds on

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I was happy with the chat service provided by Andrew this evening. I don’t often have to ask a question but when I’ve had to , they have been fairly prompt.

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They have no email support and their chat support don’t speak English and respond every 10 minutes.They also do illegal stuff like change your odds after you put them but that’s standard stuff unfortunately. Usually you can be told to sod off promptly though over email without spending half the day to do it. When I pointed this out to the chat agent I had spent 40 minutes with she completely ghosted me.

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Locked account for no reason also sky bet same company

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Proble with bet not being settled.Sorted the problem fairly quickly.

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Have deposited £10 via bank transfer but never received the money. Contacted via chat and they asked to provide a full bank statement which is absurd when they can simply search for my name in their receiving account rather than having me compromising my privacy. They won’t do anything about it and simply closed the chat. Be careful everyone!

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Hi,I have an account with Betfair for a few years, at beginning, it was good. But suddenly they closed my account for business reasons, and for more than 2 months without any feedback, and I still have some money in my account not being refund. I chat with a moran agent, he said there was no pending deposit for my account, so no money will be refunded.But this is no logic, the money in my account is my mi, not yours.But anyway this company is going down and down.Keep away from it.

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best prices on exchange and decent bonus /no best odds on sportsbook really poor as all other sites offer this. would be surprized if anyone uses sportsbook

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I had a problem with my account, but Marco help me to solve it my problem and I’m really happy with it. Such a wonderful person.

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Hardly any bonus spins whatsoever and when you do get a bonus spin eventually!!! it’s a very very poor bonus amount even on higher stakes like £0.80 £1.00 £2.00 even £4.00 spins. I closed my account due to the fact it takes way too long to get anything back so you end up losing out completely with no returns. I would say this is the worst for slot game payouts unfortunately.

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Paul my customer service advisor was absolutely brilliant 10/10, I play on alot of sites with poor customer service, but paul was one the best I’ve encountered in long time

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Betfair is easy to navigate, fast, best betting app by far.

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Some kind of glitch resulted in an incorrect payout, but customer services sorted this out for me quickly and easily. It is the best site on the net for gaming I highly recommend.

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An absolutely garbage company! Not content for being too mingebag to offer best odds, unlike every other online betting company I know of, they’ve now decided to bring in some crappy, long-winded deposit process, which involves about a dozen steps, (if you’re lucky enough to get that far) only for it to fail, and then tell you your deposit limit is up, and that the payment is ‘Pending’! Take no notice; it will NEVER arrive! I’ve complained half a dozen times to the idiots on the ‘Chat’ waste of time, all to no avail. Utter rubbish. Swerve them at all costs!

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had a conversation that a bet had been settled wrongly, the guys sorted it out for me with no hassle, ty betfair

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Blocked my account after twelve years because I am winning. Then withheld my funds, I gave them appropriate documentation was made to wait fifteen hours for customer service, then they were evasive and tried to pass me from pillar to post without resolving the issues or returning my funds. Very dishonest firm and I will be going to the gaming commision and the metropolitan police

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I recently opened an account with Betfair, deposited funds, and placed a bet using part of my balance. Shortly after, my account was suspended without warning, leaving me unable to access my remaining funds.When I attempted to withdraw my money, I was blocked from doing so due to the suspension. I contacted customer support via chat and was asked to provide a significant amount of personal information. After complying, I requested that my account be closed and my remaining balance returned to me.To my surprise, I have now been placed on a one-year self-exclusion, which I never requested. This not only prevents me from accessing my funds but also stops me from using Betfair’s services for the next year, despite this not being my decision.The lack of transparency, difficulty in retrieving my own money, and the forced self-exclusion make this a frustrating and concerning experience. I would advise others to be cautious before depositing funds with Betfair.

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Im gobsmacked….. £400… and not 1 bonus or any base wins at all on eye of Horus megaways.. you are disgusting… little jipos

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Absolutely scandalous slots, spin after spin, no win, no bonus and MOST importantly no fun. Stay very clear of this site, many others with far higher RPTs – hang your head in shame Betfair!!

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I actually won for a change but had issues withdrawing my money due to my card changing. It would only let me withdraw a small amount. It said due to NET deposit issues.I went online and they spent a while taking me through the process

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Beware betfair on line chat Been on a live chat to resolve an issue were my acc was wrongly CLOSED YEARS AGO NOW IVE BEEN TOLD SUPPLY LETTER linked to my address & PROOF OF ID THEN ILL GET REOPENED BUT AFTER SPEAKING FOR OVER 2hours 35 mins when I gave up because no response ne was answering my calls to chat and THE reassuring words from staff of betfair it will be resolved ? STILL WAITING AND IVE HAD THE MISS FORTUNE OF MY WORST EVER CUSTOMER SERVICE DEALINGS WITH ANY COMPANY OF ANY KIND BEFORE SO UNPROFESSIONAL ITS HARD TO BELIEVE BEWARE-FOLKS FOR THE MESSING AROUND TO IF YOU TAKE UP THERE ON LINE CHAT.

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Best site I’ve been on! Great experience. Signed up! Account blocked. Verification needed assistant msged and Tulasi my saviour assistant saved the day within 10mins very help full. 5 star ⭐️ Happy Valentines to all.

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Great experience with betfair they been just lovely with me very helping team few problems but they manage to sort them quicly , they pay you instanly with no delays just great perfect site for me

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10/10 fast with verification jus hope withdrawal is as fast 😜 best luck people set ur limits❤️

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Had an issue with an acca bet on horses which included a non runner and when I explained that I had spent more than the minimum amount of money to qualify for a free bet my account was credited instantly Very helpful person

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