Betfair PLAYER REVIEWS(1786)
Eddie T J Naylor
10 December 2022
Comment from uk.trustpilot.com
betfair promos are so rigged you want them all to suffer a painfull death.
Barna
07 December 2022
Comment from uk.trustpilot.com
Hi there,I have made I account today,made the deposit!After half hour I have asked where is the deposit bonus?they said I am not eligible!
Eddie T J Naylor
06 December 2022
Comment from uk.trustpilot.com
never win anything just take take take should be www,taketaketake.com
br w
05 December 2022
Comment from uk.trustpilot.com
worst customer suppport u will ever see worst customer suppport u will ever see worst customer suppport u will ever see worst customer suppport u will ever see
Mike
05 December 2022
Comment from uk.trustpilot.com
Theyll take your money immediately. But theyll take forever to return your money. You have no recourse. Customer service keep you waiting for 20 minutes on end. I would never recommend this organisation to anyone. I will delete and close this account as soon as I have my money back. Save yourself, do not join these con artists.
Michael M
05 December 2022
Comment from uk.trustpilot.com
Good bookmaker from my experience. Real and fair bonuses - unlike other bookmakers e.g.888 etc.Very happy with Betfair and they seem to be fair and trustworthy.
Paul Wilson
30 November 2022
Comment from uk.trustpilot.com
100 on one slot game and not one bonus or any win of note, biggest rip off betting site ever
James
30 November 2022
Comment from uk.trustpilot.com
Done tens of thousands of spins at 10p, and the most I've ever won is 3, very much a huge scam, never known gambling companies to get away with this before, I'm truly shocked.
Ginette Attwood
29 November 2022
Comment from uk.trustpilot.com
It's says bad for a reason, I've been playing the same bunch of slot games for over a week now and none of them have given a bonus and barely any wins at all and by wins I've had the odd few pence..I've played all the same games on different sites yet this place is fixed to give you the lowest possible..so boring and miserable.
wayne lloyd
29 November 2022
Comment from uk.trustpilot.com
What's the point in pin drop mega pot iv been playing since it started and you get 20p every time once the big pot go of the screen it doesn't come back and it goes of fast its so rong how you miss lead your customers with your fake advertisements just for once why can't you do what it's say you could get insted of 20p
James O flynn
28 November 2022
Comment from uk.trustpilot.com
Long time with betfair but have to now put them in the pits as regards CustomerService and fair play. They employ some of the most polite but unhelpful staff I have ever encountered. Shame for a company I was once proud of. Disrespectful to customers intelligence and as their logo fair play goes they are liars. Join this exchange at your peril. Awful awful experiences shame on flutter paddy power. Barry Orr avoid.
Brody
25 November 2022
Comment from uk.trustpilot.com
Terrible, they removed the helpline number and now literally treat customers like you know what. Even trying to contact them is a mission. 40 minutes waiting to message someone and then it is past 11pm and the option to contact someone does not even work. I have placed 2 bets. Money in the account want to place 2 more bets to cover a bet, but they are playing dumb. So frustrating. Effectively want 4 bets, placed 2 out of 4. Need to place the other 2 to cover my perm, but suddenly, I've exceeded my betting limit. Yet less than 10 minutes earlier I was allowed to deposit the cash.
gt
21 November 2022
Comment from uk.trustpilot.com
I put a 25 forecast on the dogs 1 minute before the start time .They are saying that it was not matched.
KasperN
21 November 2022
Comment from uk.trustpilot.com
I made my account about a week ago and after depositing some money onto the account, the account was closed "under business terms", whatever that means. At least the money didn't leave my bank account but still just a horrible experience.
Spencer Pearce
21 November 2022
Comment from uk.trustpilot.com
Bounty Raid(HUGE ALERT)is a slot game in the Betfair Casino run by Paddy Power my advice is do NOT play it as it is probably one of if not the most fixed corrupt slot games available in the Casino.Paddy Power manipulate the reels inplay on all games its so obvious they don't even hide it you start off losing with this game and carry on losing every time you play it you lose its thousands and thousands of spins without a bonus just constant losses with about a 16% RTP if your lucky you have been warned.
gt
15 November 2022
Comment from uk.trustpilot.com
I had a forecast come up on the dogs .I waited to get paid out .Nothing .After contacting customer services they said that the bet was not matched. I should have won 325. Yet again the desperation of Betfair shows their true colours. They did offer my stake back. What stake ? I never had a bet on remember.
OBrien
14 November 2022
Comment from uk.trustpilot.com
Joined Betfair to place some FIFA world cup bets. Ridiculously confusing website. Finally figured out the difference between a back price and a lay price, but no idea what all the other columns mean. I think I placed one bet, but no idea as it didn't appear in my betting history (bit my balance has decreased). Gave up and withdrew remaining funds. Awful.
george auld
14 November 2022
Comment from uk.trustpilot.com
Use to be good before the new update about a week ago.no partial cash out available anymore and defo big thumbs down because of that
Kamran Xalilov
13 November 2022
Comment from uk.trustpilot.com
I'm really surprised to see so many bad reviews here.I have been registered in Betfair Long time ago. Pros:- never had troubles with withdrawal and deposit, they never blocked my winnings etc ( there was technical issues only , about issue see below)- many options to bet. Cons:- slow support. They help, really, but very slow. - limited options of deposit. I used webmoney, hardly deposited money and could not withdraw back . They suggested me to deposit small amount of money using debit card, and after withdraw all money using bank card. It worked, i got all my money , but it was hard. I would suggest Betfair to use more deposit withdrawal methods and improve current options. But i say again - they never did dirty tricks with me.
David Weldon
12 November 2022
Comment from uk.trustpilot.com
Been with Betfair for years now . Something has happened .past you would win a fair amount on slots . Now glitches are more than suspicious and.making reset a normal . I'm on with a complaint but not hoping for much as there agents are busy .stinks . Government should ban software gambling I thought it was regulated on percentage of spins . Not on Betfair fraudulent and unfair.
Alfons Didej
12 November 2022
Comment from uk.trustpilot.com
If you win they block your method of winning. I usually bet on both teams not to score and I had my account restricted to bet up to 1 euro on that market. Contacted support and it wasn't reversible. So basically if you win they just kick you out. If you are bad at gambling than this site is perfect as it has a lot of markets for you to lose at. If you want to bet to get profit than search for another one.
Craig
12 November 2022
Comment from uk.trustpilot.com
Iv struggled with dyslexia all my life, so sometimes I miss something. I signed up for a Betfair account and withdrew and put on a bet using my Pay Pal. Then noticed it said I was to use a card, so I done a cash out, took another 10 out and put it on the exact same bet all before the event has started. Unfortunately I didnt get the bonus, I then thought Id done something wrong so spent the second 10, it settled and still no bonus.I then contacted them and explained the situation, and even though they fully acknowledged that I had opened the account and spent double what I needed to because of my initial mistake they told me that there was nothing they could do and I wasnt getting my sign on bonus. Iv used other betting sites and there always so accommodating and if its an honest mistake there more than glad to help. Unfortunately Betfair takes your money then doesnt care if they hold onto the customer, more like betunfair.So unfortunately Id stay well clear of this company. I over spent got nothing in return and closed my account feeling really stupid ??
Lolip0p
11 November 2022
Comment from uk.trustpilot.com
The site is ok but for no reason they decided I was not allow to get any promotions. They told me that it was random and they decided this for my account and their decision was final and there was not going to be any change. No point in having an account with them when you have better offers with others. I would not recommend them.
Arminas Zibas
08 November 2022
Comment from uk.trustpilot.com
I would place bets on exchange and then watch mostly NBA basketball games on their platform live. Last 2-3 seasons watching games become absolutely unbearable, from delay in sound to games at 1.25x speed, or some weird repeating plays, also games not as LIVE as it used to be.If you ask customer support they say that it has nothing to do with betfair. (IT'S YOUR SITE DAMMIT) and its all 3rd party sports streaming providers.Maybe they should work with better sports streaming providers..Until then betfair not gonna see a single penny from me.
Skinny P
08 November 2022
Comment from uk.trustpilot.com
My experience here was awful the games are so controlled in fact years of playing casinos this is the most rigged out there, just be very careful if you play here you have been warned this is not a fake review.
TJBakes
06 November 2022
Comment from uk.trustpilot.com
Betfair collects your private data, DID YOU KNOW?Yes, Betfair collects your private data via trackers and analytics services. In just 5 minutes on the app, I found 14 unsolicited and potentially harmful trackers.Trackers identified:Advertising Trackers -AT&T, Flashtalking, Amazon and TwitterFingerprinting trackers -Google and OnlineMetrixSocial trackers -FacebookUncategorised -Snapchat, qualtrics, cloudflareinsights and googleCan someone tell me why the hell do you need to send data to Amazon, Facebook, Snapchat, Twitter etc?Are these big tech firms paying you to send them data?If not in financial redress, does Betfair stand to profit in any other way - such as a mutually beneficial relationship - with any of the named?If Betfair is profiting via this underhand tactic, it is committing unjust enrichment.Under GDPR, I require you to send me all the information you have collected about me. I also require you to cease and desist in this data collection and to only collect the data you are required to by law. Any breach of these conditions will be met with swift legal action. I will continue to dig into this, Mark my words.Yours without ill will,Tommy James Bacon
iain mc donald
06 November 2022
Comment from uk.trustpilot.com
Nice site, easy to use, good odds etc but it's the idiotic restrictions, I've had a few wins, not massive, just wins on lucky 31s or 63s, nothing massive, a few wins of 1 or 2 hundred pound on each way multiple bets, all of a sudden I click on promotions to find in not allowed to do them etc, even in their special football bets where you're allowed a max of 10 pound on a boosted price of evens, for some reason I'm allowed only 3 pound lol. I tried to do a 50p lucky 31, a? 15.50 multiple bet today, was allowed only a 31p lucky 31, it's quite rediculous
Mrs c boyle
05 November 2022
Comment from uk.trustpilot.com
Cant give 0, put my money on, no bonuses as promised. , machines are so tight not a penny back.
Adam Hodge
03 November 2022
Comment from uk.trustpilot.com
You can stake over 500x without a bonus on low stakes that's thousands of spins without a bonus, then when you do get a bonus it pays 10x or less, they have altered their RTP on slots or flipped a switch, I deposited 800 and got around 5 bonuses all paying way less than i staked. AVOID.
Jordan
03 November 2022
Comment from uk.trustpilot.com
Do not use betfair, use any other sportsbook or platform you can. I had placed a bet and I had won, to see that they did not payout my winnings as they placed an "automatic lay bet" against the same odd without my knowledge at all? How is it that on the bet slip It only had gold trip the horse to win, and when the result came out it said that there was a bet placed for and against the same horse to win?? So dogey when I called to let them know what had happened they just referred me to terms and conditions knowing that will go no where.
RobertParfitt
02 November 2022
Comment from uk.trustpilot.com
i have been fighting to get my money released from this company for over two weeks every time i contact them it is over a hr on live chat to come back to no managers are free to take your complaint and then they close the chat after asking you to contact them at a later date you can not make a complaint without going through the manager so no complaints made also no movement on my money not a large sum just shy of a grand i can still use their site just not withdraw my money
Laczko Boby Emanuel
01 November 2022
Comment from uk.trustpilot.com
Not really understand the RTP and the RNG because not real. About 90% plain spin from 90% about 15 % trying the free spin nothing else. The rest 10 % I mean 10 spin from 100 max biggest about 60 pence 1 time the rest 2,3,4 and 12 pence. Something wrong with my experience or the RTP count for the house I don't know but seriously nothing to do with this crap. watch out where you spend money but definitely not this site that.
DK
29 October 2022
Comment from uk.trustpilot.com
A good sight and app. Money hits bank account in seconds when you withdraw. Although they ban you from daily free spin, if you don't spend enough/play enough on other games. I did eventually get reinstated though.
David Paterson
29 October 2022
Comment from uk.trustpilot.com
I made a withdrawal of a good amount of money. Never received into bank account. Contacted Betfair on live chat, which took forever, told to contact bank, bank could not see transaction number, told to go back to betfair who said they transferred money and it was up to my bank to sort out. Joke of a company...
ca la mare
27 October 2022
Comment from uk.trustpilot.com
Warning!This bookie steals your money from your account without any hesitation. I'm just about to send all my account details and everything that's been screenshot from my account to the Daily Mail.
Aiden
26 October 2022
Comment from uk.trustpilot.com
I play the bonus pinball game that they currently offer 1 spin a day for free, I have been doing well getting the odd 40p 50p etc once a day, sometimes I have to use their allocated games to spend it which is fine anything I win on those games goes into my main account wallet. Saving for my main slot game dynamite riches.First issue: I won the 100 prize from pinball only for a message to appear saying oh no you didnt win this time it landed in the correct box so it is broken. I contacted support (took 30 -40mins for a reply) they asked for a screenshot, thats pretty impossible with the pinball game its too fast! Then they tried fobbing me off with a display issue and that I needed to clear cookies and data, thats funny Im pretty tech savvy and clear my web data once a day. Run IOS 16 for Betfair and have a relatively modern phone. Which I stated then they ran out of excuses and just said without a screenshot there is nothing they can do. Fine you want to cheat me out of winnings so be it, Ill screen record every instance of gambling from this point on.2) referring back to my piggy bank of main wallet, which I save from the pinball game to play my main slot dynamite riches as I have unlocked all the bonus features, I could save 5 or 10 over time from pinball wins and spin at a 10p stake on my main game. (a low stake indeed with small winnings but when gold spins initiates a small return is made). The issue I have is that never the cash I save from pinball initiates the bonus games, it shakes to give the impression of a bonus game activation then never comes through, I expect the shake once or twice as false positives (part of the game) thats fine but false shakes 5 or 6 times is scummy. Only when I deposit money do I get the bonus games activated. Why is that? Hmm let me think.3) deposit such and such promos say 5 and get 10 free spins. Heres a question why does it lock out my bonus games on my slot when I use those promo spins!!!! Surely its part of the deal you slimey slugs.Overall a dodgy company for sure, never had an issue with withdrawals yet instant to my bank account but I dread to think what would happen if I win big.Very shady indeed.
Kellylou
25 October 2022
Comment from uk.trustpilot.com
No fair game play on this site atall when you do 5 deposits with 0 bonus! Absolute joke especially when you dont even win your stake!!
Steve
24 October 2022
Comment from uk.trustpilot.com
Betfair is easily the worst bookmaker in the uk. Im talking about the sportsbook and not the exchange. The sportsbook side with the traders etc is without doubt the mug end of the industry. Always last up with odds on overseas racing and restricting bets. Clueless custmoer service who are equivalent to monkeys pulled off the street and asked to repeat standard replies written down for them. The sportsbook runs a distant last to any other company.
Luke Cooke
24 October 2022
Comment from uk.trustpilot.com
bent as a 2 bob note take take take. All I ever do is deposit never get to withdraw as site never lets you win. Play bingo lose, play promos lose absolute joke stay clear unless you like losing your money
kashif hussain
22 October 2022
Comment from uk.trustpilot.com
Hi, My username is kashif1604My account was closed. When I want to contact betfair help center, they do not respond to my emails. In my opinion, betfair.com help center is totally useless and it closes its customers' accounts at any time without any reason. I never suggest opening an account on betfair.com
Kevin Law
22 October 2022
Comment from uk.trustpilot.com
Had player for Hatrick, he did not play in the entire game, betfair said its there terns and rules ?? yeh I should have read there small print...if your player does not play we just keep your money anyway ? won't be betting here again You don't get that at ladbrooks or William Hill
Spencer Pearce
19 October 2022
Comment from uk.trustpilot.com
Betfair FRAUDULENT Paddy Power FRAUDULENT Betfair/Paddy Power FRAUDULENT since merger in 2016.Casino 100% FRAUDULENT operated by Paddy Power Cash Out FRAUDULENT run by Paddy Power trust someone who has put thousands through the Casino in the last three years as it is Riddled with Corruption.Thousands and thousands of spins no bonuses no winnings just loss after loss after loss DO NOT under any circumstances play the Casino operated by Paddy Power as they're only intention is to steal and fleece you of all of your money as quickly as possible.The reels in the Casino are manipulated inplay every game is FRAUDULENT its so obvious and blatant its not even a close call so my advice is DO NOT play any Casino linked to a Bookmaker as they are all FRAUDULENT DO NOT play Betfair/Paddy Power at all as you are guaranteed to lose and lose heavily. There are thousands of decent online Casino's with no links to Betting Firms the majority of them are fair and transparent so if you want a good experience with a genuine Casino try one of them but please DO NOT under any circumstances play the Betfair/Paddy Power Casino because it will end in disaster and you will have no money left and the Gambling Commission will not do a thing as they have vested interests you have been warned.
john
17 October 2022
Comment from uk.trustpilot.com
JUST FAKE playing solts for 1 week and not even 1 bonus feature on any of the slots . iv been playing at different times and days and just to win nothing at all in 1 week . So this is controile3d game play as game providers have a duty to keep slots topped up with wins . Thats why they have a return to player over a long time of playing nearly 97% rtp yeah right more like 97% return to house . How its so funny that all week nothing at all even tho house edge is only 3% they are just thiefs and the same at paddy power both companies are owned by flutter gaming just take a look online at this company and tell me if you still want to play at any of flutter gaming casinos
Mario Goncalves
15 October 2022
Comment from uk.trustpilot.com
Been discriminated against today as there was an offer for.today only on horse racing, where you bet 10 quid on doubles or more and get a free bet, did the offer.never got the free bet, when I queried with costumer services, they told me that my account was restricted to.promotion , was a company decision, no further explanation given when asked, I know friends who.done this.offer.with no issues. Very disappointing and seriously discrimination.stay away from these lot.
Jon
14 October 2022
Comment from uk.trustpilot.com
Absolute joke of a service. Account closed with funds still in with no reason why.Contact page is awful. Talk to a virtual assistant for ten minutes and then wait another 15 minutes to get in touch with a human.Plenty of other good sites out there, these guys are useless and make it so difficult to get your money back out
Matthew
14 October 2022
Comment from uk.trustpilot.com
Stay away from this site. Sportsbook will limit your bets if you managed to win any bets at all, with no explanation or reasoning. The odds to win on the casino are inflated when you register to drag you in and then are flatlined to the point where you wont see any wins for months.
Kaye Felton
14 October 2022
Comment from uk.trustpilot.com
Joined today.bet 10 won.got the 30 free bets.bet on a football match.won 80 withdrew.it was in my bank instantly.What more do you want?Fantastic site
Peter
13 October 2022
Comment from uk.trustpilot.com
Only joined 2 weeks ago have now left too many hindrances for rewards and bonuses but easy enough to deposit same screwing company different name.Deposited 30 and left without using my first deposit bonus easier sites I know are available
Mike
09 October 2022
Comment from uk.trustpilot.com
Bookmakers used to have a bad name.A new kid on the block saw an improvement from the old boys.Betfair was a new kid.I no longer consider them as a customer focussed bookmaker.Tread very carefully with this company.Read and read again the small print.Bet with them at your peril.
Jakub Dybowski
10 December 2022
Comment from uk.trustpilot.com
What a incompetent imbeciles. They advert me bet with max stake 10 when I try to go for it it wont allow me to bet more than 5. I have asked customer service if its some error and I have been explained its not. "my account is restricted to max 5 bet". However they wont explain why not to mention fact they shouldn't advertise it on my account then ? INCOMPETENT IMBECILES AVOID
What a incompetent imbeciles. They advert me bet with max stake 10 when I try to go for it it wont allow me to bet more than 5. I have asked customer service if its some error and I have been explained its not. “my account is restricted to max 5 bet”. However they wont explain why not to mention fact they shouldn’t advertise it on my account then ? INCOMPETENT IMBECILES AVOID