Betfair PLAYER REVIEWS(1786)
MR KEITH ROSIER
15 July 2022
Comment from uk.trustpilot.com
Received notification of free bet on 4th of July noting valid for 5days. Tried to place bet on 5th of July to find bet had expired on 3rd of July. Thanks very much for that. I think that I will be closing my account.
Andrew Drinkwater
15 July 2022
Comment from uk.trustpilot.com
this company should be investigated by the government. every government of every country in which this game site is allowed to trade. the founders Andrew Black and Edward Wray should be taken to court and forced to pay back all the money they have stolen from their customers then given a life sentence, prison should be one in a country where there is no such thing as human rites. this would be Justice at last after the way they mugged their customers with any luck then god could just smite them dead.
Arjan Sadnani
14 July 2022
Comment from uk.trustpilot.com
How they stopped guaranteed best odds on the sportsbooks in horseracing, absolutely disgrace. All my friends go to other companies with best odds, they advertise good on television, but they are 100% not !! Need to have a look at yourselfs and relize many customers are gone elsewhere.
graham mc donald
09 July 2022
Comment from uk.trustpilot.com
Scammers and Charltons! Kept my winnings and wouldn't put it into my account after 2weeks. Betfair Closed my account and kept the money. I followed the complaints procedure fully but to no avail from betfair. I've also complained to resolver and the ibas but still to no avail. Betfair have stole my winnings and I'd never use there Betting site. Beware of this!
Si Rowland
06 July 2022
Comment from uk.trustpilot.com
Generally poor all around. The user interface doesn't refresh enough - bets are matched but don't refresh. When contacting support about this they blame 'technology'. The commission is too expensive. They have a daily free game on bingo but it hardly ever wins. I cant find my bets in the interface after I have placed them. I would recommend Matchbook or Smarkets any day. @Betfair - you need to pull your socks up!
Jordan Jeffries
04 July 2022
Comment from uk.trustpilot.com
AVOID. I try to log in. My accounts been suspended for safer gaming. I go to live chat and left waiting for 45 minutes,. I'm passed from one agent to another on five different agents. they all say were transferring you to safer gaming. I wish I could upload screenshots of the conversation. After 1 HR waiting I get to a safer gaming agent, THIS IS WHAT IT SAYS, I have deposit a total of 250 pound and withdrawn 600 on this account and due to this recent activity you have to now provide the following. PROOF OF ADDRESS, PROOF OF AGE, PROOF OF FUNDS. My last 2 wage slips, MY LAST 3 PAGES OF BANK STATEMENTS, 2X UTILITY BILLS and proof the bank I used is mine also a picture of me holding all this information ????, and once I've sent all this and it's been verifed I have to undergo a full safer gaming interview ?? people think this is fun. I come to play. drinkings bad for you but the most of people do it. Imagine going into a pub and being told I have to prove I'm not an alcoholic and can only a pint if I provide 3 negative drink tests! I immediately went to self exclusion perminantly.
Ola Normann
30 June 2022
Comment from uk.trustpilot.com
Scammers!!Trading?How,when everything blocked during the race ????
Tristan Lord
29 June 2022
Comment from uk.trustpilot.com
They have the worst costume care centre, I have ever seen. And that if you can call it a costume care centre. I would avoid using that at all cost. Absolutely pathetic.
Michael
25 June 2022
Comment from uk.trustpilot.com
1). Backed horse for place. Betfair exchange froze unable to lay back bet from begining of race.site only functioned after race finished.2). Betfair uncontactable to complain and demand reimbursement for their site failure that stopped layback of place bet. So what occured ?I backed Lionel for a place in Irish Derby. Realised 100 yards in a bad move and could not lay the horse back to nuteralise any loss on the bet. Their site did not show the bet as matched nor did the "My Bets" feature show any bets open or matched but my balance was reduced by the value of the bet of 5.For the rest of the race I tried to get a lay on the horse but their site was not working on this market- jest no response. At the race end however the bet showed as matched. As I said throughout the race thier site denied me the opportunity to lat back the bet. I lost a fiver.Miffed at their site failure I tried to contact them about 30/50 times on the only method they provide- thief useless and totally ineffective contact us button (with the great Mickey tacking lie "the quickest way to contact us"). Great joke on your customers Betfair. They are impossible to contact in my experience on their so called contact button. I do not know how to get hold of this company. Contact button that does not work. No phone number. No email addresses. This is obviously deliberate on thier point because customers will give up and this of course keeps complaints down. I think maybe the industry regulator should look at this issue. Betfair are pathetic in the access they allow or give to their customer who experience problems. "No problem at Betfair".To sum up i'm a fiver down because their site failed throughout the race and they are uncontactable to discuss this issue. The regulator needs to look at this contact issue provision of Betfair which simply does not work. In my expieriennnce they are a company their customers can not contact when things go wrong such as those site failing to work properly during a race.No Stares in reality on contact issue. Betfair are a disgrace for such a industry leader.
martin
24 June 2022
Comment from uk.trustpilot.com
these crooks have stolen 57 fom me by blocking my account i have subbmited all relevant forms they just ignore me and my balance have gone thay are theives !!!!
Stevie H
22 June 2022
Comment from uk.trustpilot.com
I have been a betfair customer a long time but they have slowly but surely deteriorated as a bookmaker. BOG on multiples has gone and prices are shorter than elsewhere with the mask of a boost which only then raises them to other bookies prices. Profit is king now it seems, it's a shame
Samantha
22 June 2022
Comment from uk.trustpilot.com
Never ever ever under any circumstances play casino or games . NEVER I REPEAT NEVER . you will lose and lose badly , every single time ...no exceptions.
Becky
20 June 2022
Comment from uk.trustpilot.com
Honestly don't know how this shambles of a company have any customers left. The casino has the lowest payout imaginable, it just takes takes takes until your money is all gone. The sportsbook has worst odds out of everyone. The exchange is rubbish and full of their own bots and has 20%+ premium charges if you dare to win.Add to all the above that the customer service is non existent. There is no telephone number and no email address available to contact them if you have a query. All they have is a live chat hidden away staffed by foreigners in some far away European country who have little to no idea about anything at all related to the betting site. This company is owned by Paddy Power so best stay clear of them aswell. Believe me you'll end up tearing your hair out or lose all your money or both. They never take responsibility when the exchange goes down, which is a common occurance and means you are unable to trade out. All in all I would stay as far away from these as you can.
thomasyi442
24 March 2022
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greggrichardson66
01 January 2022
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paul gellatly
17 November 2021
Comment from uk.trustpilot.com
Worst casino site around company must make 99% of profits on this site as rigged as hell! No teasing on this site just steals your money as no matter what you play you will never get a win! Usual cpl of nothing wins but basically sit and watch your money get stolen without even hunting at a chance if you winning occasionally! Appalling
John
17 November 2021
Comment from uk.trustpilot.com
FRAUD!!! BETFAIR STOLE MY MONEY. THEY BLOCKED MY ACCOUNT AND DO NOT MAKE A REIMBURSEMENT OF THE MONEY THAT I HAVE IN MY ACCOUNT!!
JH
17 November 2021
Comment from uk.trustpilot.com
Dirty disgusting disgrace of a bookmaker.. opened account placed bets all good.. then I didnt bet for a week and then they send me 20 free Spins so I logged into play them.. less than 30 minutes later an email comes saying I now have restrictions on my account and can no longer opt into any kind of promotion Disgusting.. no wonder so many people hate this company... scum of the earth
Steve
17 November 2021
Comment from uk.trustpilot.com
Allowed me to place a 6 fold bet this evening then 10 mins in 1 selection goes void when i have checked the match played yesterday so i should never have been able to place it and it shouldnt of been displayed on site go into live help by the time ive got past the bot and speak to some one there said we will void the full bet for you it voided for a few seconds then came back on now how conveniently no one available in chat talk about a drastic service daylight robbery
john
17 November 2021
Comment from uk.trustpilot.com
Have some OK sports promotions but stay away from their casino games. Play like they are totally rigged seen some crazy number sequences like a number you haven't got coming out on the roulette 6 out of 7 spins they just laugh when you complain saying its bad luck. If it was the other way round they would void the game and say malfunction. Make your own mind and use your common sense leave their games well alone
david walker
17 November 2021
Comment from uk.trustpilot.com
Bet365 Got to be the worst betting app going, always down and Won't let you login, all the money Bet365 make and can't sort their rubbish app out ???
Carly
17 November 2021
Comment from uk.trustpilot.com
it is unbelievable that we are allowing gambling commission and william hill to keep stealing users money! this only demonstrates how corrupt the gambling industry is!! i have only found one company so far, who helped me get my money back after william hill refused today out my winnings and return my deposit. thisisgambling.com they are doing everything the gambling commission should be which is protecting customers and preventing crime!
Alison
16 November 2021
Comment from uk.trustpilot.com
Still as vile as ever I see!!!! Don't waste your time or money on this site,it's ALWAYS over is seconds & no fun AT ALL. You've had enough of my money,its a shame I cant put screenshots on here,I'm happy to prove how bad they are ???????????
paul gellatly
15 November 2021
Comment from uk.trustpilot.com
Diabolical and most fixed casino site out there! Believe me they will rob you, play cards your win two Bob hands but be robbed otherwise, if house gets ace in blackjack it must turn picture with it 95% of time! You get ace and see what you get, absolutely nothing! Fixed as hell
Giovanni
14 November 2021
Comment from uk.trustpilot.com
Scam. Impossible to withdraw. They keep saying there are errors and return it to your account. Totally fraudulent website.
David Thompson murray
14 November 2021
Comment from uk.trustpilot.com
Opend account deposited 100 for welcome bonus they said it was declined bank told me it wasn't they have taken my money and told me due to the nature of my business my account is closed absolute scum bags took my money and kicked me of site cannot believe this opend fraud case with bank disgusting company avoid like plague honestly worst experience I've had with a betting company so many similar stories on internet don't no how these scum bags get away with it AVOID
michael
14 November 2021
Comment from uk.trustpilot.com
WH is slowly, but surely on the decline. Over the past few weeks, I have experienced the following: 1. Interruptions during live streaming of dog/horse racing - effectively missing the race(s) Ive wagered on2. Winning bets voided because they were placed after scheduled off time 3. Opting into daily promotions only to find that the free bets werent always applied automatically - meaning I had to waste more time chasing this up through live chat4. Extremely poor customer service when contacting WH through live chat. The initial Will robot is a joke and the service agents leave a lot to be desired. Very little compassion/sympathy on display and its almost as if they couldve give a hoot. All in all, an extremely sad state of affairs. WH are a million miles behind some of the leading lights in the industry. Needless to say, although a loyal and frequent customer, I dont feel valued and will be leaving for pastures new. If WH dont care, why should I??? Their loss!!!
Scott Brown
13 November 2021
Comment from uk.trustpilot.com
Wrong scores please do not trust williamhill online betting had a bet yesterday they out wrong scores up placed bet changed it back to proper score my player was losing they had him winning before i placed bet they took no response ability for this and blamed the customer robbing money off u and conning customers with falseScores
Customer
12 November 2021
Comment from uk.trustpilot.com
So... I have been playing at betfair now for about 8 months and this is what I have to say, at first you get a few okay wins to reel you in so you think your going to hit a decent win but that soon goes down the shitter! They are absolute robbing C*nts who should not be operating and anybody who says oh this person is only sayin this because their a sore loser need to think again because thats not the case at all. Im not one to write reviews but Ive done it to warn people who are thinking of even opening an account with them to think again! This company have literally made me ill at times with the absolute shambolic corruption, they think there clever but its so damn obvious they conning people and thats what there here for! My close friend has left this site a few weeks ago too because of the same reasons and I know plenty more people who have left them too, please people dont let this grotesque company operate anymore go somewhere else these need wiped off the face of the earth!
Liam Moore
12 November 2021
Comment from uk.trustpilot.com
3 star is only for the sports side otherwise they would get one sports side brilliant love it games on the otherwise are the worst ever not even worth putting a pound on cause one day u win then the rest you lose all the time. Let's go onto virtual I've never experienced anything so rubbish. I played a few times now and here's how it goes so I put a couple of pound on a favourite dog to win showing it came first in nearly every race and boom 20/1 dog won so I played abot more and its hitting 5/1 6/1 10/1 dogs so I tried them high odd and what u know it's getting the favourite your really letting yourself down william hill
Kris Allen
10 November 2021
Comment from uk.trustpilot.com
Horrendous site for gaming, the only thing it does well is take deposits. All the games seem to sap your balance very quickly rarely hit a bonus and if you do the return is minimal and annoyongly games regularly crash. Also found that Betfair daily bonus is linked to how much you spend, deposit nothing you get nothing. Played the free Pinball bonus for 14 days straight and lost everytime, when you do actually win its usually a 20p bingo card or 2 x 10p free spins !!?? Other sites such as Bet365 regularly give 5 free bet or 10 free spins, thats a bonus and you dont have to deposit to get it! Betfair is one to stay clear of.
Chantelle Wadrup
10 November 2021
Comment from uk.trustpilot.com
Haven't won in a while now ..Seems my luck has gone did have some good luck at beginning but nothing lately..May try another site .
Lucas Diamond
08 November 2021
Comment from uk.trustpilot.com
Excellent customer service once again through Facebook channelIssue resolved in minutes
kelly
06 November 2021
Comment from uk.trustpilot.com
60p in 3 deposits!!! Absolute disgrace site. Pure corrupt fixed!
Nick
04 November 2021
Comment from uk.trustpilot.com
Closed my account, reason being is that was 'a security issue', customer services do not get any more information to give you than that. There was no security issue, they just wanted to close my account & keep my money. They can do it to whoever they want, whenever they want & claim 'security issue'. Paddy Power have done the same to me. Do not use.
Adam
04 November 2021
Comment from uk.trustpilot.com
If you start to win often they will put restrictions on your account, I can only bet a maximum of 2 at a time, dont use these scumbags
Roger Clayton
04 November 2021
Comment from uk.trustpilot.com
Long explanation but to keep short they, through no fault of my own took money out of my account causing account to go overdrawn! Wheet the feck how can that happen.Got locked out of account with bets running, despite being offered cashout was not able to do so. Bets unsurprisingly lost. Closed accountPs this dumb trustpilot site would not let me use a common three letter internet abbreviation to express my displeasureSecond time something like this happened, closed account last time and reopened.This time its permanent
Becky
03 November 2021
Comment from uk.trustpilot.com
Won an 8-fold both teams to score last night. They have retained my winnings and wont pay out!! Said I have another account with them. I have never used Betfair before in my life, I set everything up yesterday and there seemed to be no problems until I withdrew my 120. Logged me out and tried to log back in and they had closed my account down. When I spoke to them they had told me they will be retaining my winnings and my account is closed and there is no where further to go, end of basically. Do not use!
mary
03 November 2021
Comment from uk.trustpilot.com
I deposit and deposit and play and never win and I bet 50p and get bonus what I get 60p from bonus game..what a crap .never play this site again
Adrian
03 November 2021
Comment from uk.trustpilot.com
I banked my winnings on a Saturday so I had some stake for the Melbourne cup Tuesday passed no money it's now Wednesday and still no money in my account. I rang up customer service and was told one to five days and that I wasn't forced to make a withdrawal. I won't use bet365 again. For a bookmaker to do this and have me miss racing's biggest day in Australia is pathetic. If U lose and just give them money it's ok but if U want Ur winnings it's crap
Stuart Beales
03 November 2021
Comment from uk.trustpilot.com
These company do not honour their own welcome bonus. Lure you in with offers and do not pay them which constitutes a breach of faith. Customer service agent agreed that she should correct the situation only for her supervisor to refuse. Unpleasant people to deal with generally.There is no shortage of book makers so within a few hours Ive withdrawn my business. Avoid this place or play at your own risk. Terrible place.
jackpalance1
01 November 2021
Comment from uk.trustpilot.com
Ok for a bet as long as your not a consistent Winner like all bookmakers theyll soon but the brakes on you !! If you choose to play the games youll get cleaned period!!!! There will be no mercy shown -the plus is you will never get restricted because youll never win its that simple ??
Becky
28 October 2021
Comment from uk.trustpilot.com
Horrendous company. Rob, steal and cheat their customers.Stole 200 off me claiming they forgot to turn a market in play and so voided bet. They have no contact telephone number, no email address but only a sh1tty Live Chat service staffed by foreigners who leave you waiting 30 minutes for a reply and don't understand English.Yes the company is that bad!Betfair and Paddy Power are run by the same people so stay clear of Paddy Power aswell.They are forced to advertise heavily on TV and Radio as no one has a good word to say about them, so they are looking to prey on the naive who have no idea how corrupt and unscrupulous they are.Do NOT join Betfair or Paddy Power as they will take your money and try to ruin your life. There is no proper regulation in the industry so they behave how they like, (see Football Index saga where over 100 million was stolen).
Dmitry
26 October 2021
Comment from uk.trustpilot.com
not a casino, you are just internet gypsies beggars.1500 in OUT 120. YOU ARE WELCOME!
George Perju
26 October 2021
Comment from uk.trustpilot.com
Scam, don’t bet.
kelly
24 October 2021
Comment from uk.trustpilot.com
Multiple deposits on this site with alot of them straight constant take with 0 take!!! RTP of 0???? Pure scammers. Wont be long before they end up like another site. Licence suspended for being thiefs.
Mystery Prince
24 October 2021
Comment from uk.trustpilot.com
scammers I have been playing slots here and after 1200 pound still no wins I contacted them to ask for my rtp game history and I was told we can't provide this information. that is my own deta I am in tilted too it but they refuse to give me it they are extremely rude and unprofessional I have been cut off chat on many occasions and they do not respond to any of my emails I have every game recorded and chat with them very unprofessional I will be escalating this further as its pointless trying talk to them. by far the worst site I have ever played on.
Shazad Awan
23 October 2021
Comment from uk.trustpilot.com
Its true they are scammers and has anyone told there issue with there live support team? Insulting they deny the fault is on there side I am glad I have saved my chats with them.... everyone screen shot there scams.... let's go down down the legal route and let's see who hits the jackpot then lol.... it won't be betfair
Salageanu Adrian
23 October 2021
Comment from uk.trustpilot.com
Deposited for a offer for the slots, got no bonus when talking to customer service they hang up on you and they tell you they can’t help you any further , robbery
James Rose
15 July 2022
Comment from uk.trustpilot.com
Ive used Betfair for nearly 10 years and I trust them. Do not accept ANYTHING that automatically entails wager requirements. ALSO, before you play, call them to make sure theres nothing THEY need that might stop your winnings being sent to you. Apart from that, good luck and dont cry if you lose. Learn perfect strategy blackjack for your best chance.
Ive used Betfair for nearly 10 years and I trust them. Do not accept ANYTHING that automatically entails wager requirements. ALSO, before you play, call them to make sure theres nothing THEY need that might stop your winnings being sent to you. Apart from that, good luck and dont cry if you lose. Learn perfect strategy blackjack for your best chance.