Betfair Review

Shocking site do not play on it rip offs honestly

Reply

Ive have place a bet on loads of betting sites and this site for some reason i dont win anything not even 1 winner but if u place a treble 2 winners come in when i do it as doubles none comes in, ive never seen such site i wouldnt recommend to bet on this site only if u playing to loose ur money.

Reply

SCAM SCAM HOURS OF SLOT PLAY TO NOTHING

bet fair and paddy power are the same rip of company they host fake slots that have high rtp but pay nothing and have done all month they are just thieving c___s. Don't take your complaint seriously when you ask them to and they are just full of bs. How this company got a gambling licence I wonder. With them 1.4 and 1.3 star rating do you really expect to win. You might win when you first join but that's only to reel you in to a dump of a site. Slots that malfunction and they say you are a fibber but when you show them proof they soon go quiet and tell you the is nothing they can do. You treat your customers like muck. And believe me I will do all to take your reputation and loose you money in leaving bad reviews every day I loose. It don't matter what slot machines you choose you will just simply loose. I asked them to take 55 min to go to this site and respond to all the complaints but they won't as they know we are all right. Because if it was my company and the was so many bad reviews I would be responding to them all

Reply

Honestly don't know how this company still exists, absolute con merchants, everything about the site is rigged, im well aware that betting is all about chance but these are just thieves, one example you play slingo 20p stakes loads of wins, you up your stakes to a pound you will be lucky to get one line, staff are utter crap

Reply

Actually I was a big fan of betfair from almost the beginning. I had an account here since 2005-2006. Two years ago they suspended my account without notification. I have asked them about the reasons both via live chat, e-mail and twitter but they were not able to clarify the reasons. I think they are far way away from a reliable, trustful company.

Reply

Shocking site do not play on it rip offs honestly

Reply

I don't recommend Betfair.
I opened an account with them. I recieved an email for a 5 bonus but it was x35 wagering requirements. I didn't think I would be able to do it. so I went on to spin to win and ended up building my balance. I got four separate multipliers. I then was notified I had done the wagering requirements, my balance was 80 but they only let you keep 50. I tried to add my card but it was declined because someone had used my card on their account. I withdraw by bank transfer. Couple hours later they had closed my account, not explained why. Was not able to message them because you have to sign in but I couldn't as they had removed my account.

Their very quick to take your money but don't like paying you what you win.

Reply

I put three bets on for the Northern independence party to win hartlepool. Just because they were such good pay off odds. On the 8th of April the party failed to register so didn't even run. Betfair refused to give my stake back saying that a none runner is the same as a loser. Which is incorrect they offered me 15 pound in my account. I said I'm not happy I'm going to make a video about this and they said fine. Will never use netfair again and I would advise other people to stay away from these crooks.

Reply

Absolutley dreadful. Completely clueless customer support backing up a flaky unreliable platform. Look elsewhere.

Reply

Absolutely shocking, bet on the 1:50 at downpatrick on the exchange, 10 seconds into the race, horse won yet they voided my bet saying that the trader forgot to put the market to in running.
How’s that my fault? How can they just void a winning bet?
Dodgy as hell!

Reply

Stop deleting my reviews you utter tossers! BetFair is extremely corrupt and will add high amounts into the stake box and then a website error will cause the high stake bet to be placed with no way of cancelling the bet or being able to cash it out. Absolutely disgusting practices from this so called ‘fair’ bookmaker.

Reply

Withdrew EUR 20 to my Maestro bank account but only received EUR 15.
I contacted the customer support and they told me that there are two options when withdrawing funds to card: 1) no fee, 2) EUR 5 fee.
Everywhere on Betfair, however, it is promoted that withdrawals are free and the customer support agent just ignored my requests to provide me with the page/link where this ridiculous 'explanation' was provided to the users. They just decide how much to transfer to you, based on your account holding, betting amounts, etc.
Cheap service, I'm glad I only lost EUR 5 with these scammers. I do not recommend.

Reply

Worlds worst place to play slots

OK so iv been playing here for 3 weeks now and to be honest not 1 single good win or this is so funny. Not even 1 slot bonus I consider this place to be fake. OK so you all know about random number generator and return to player what is called rtp and rgn all slots run on this system and every time I play at bet fair all I keep getting is the same reels coming in. I have recorded my game play and looked at all my spins writing down the time and date to when that same reel came back in. Am always wanting the last bonus symbol to come in on the reels to get a slot bonus and it never does. Now this is very interesting indeed. OK so I did a test on my account and it seems that the algorithm had changed from it from day to day so when I did a full sloot test by playing rick and morty megaways in 4 different casinos it took me on average at paddy Power 6.00 to 13.00 to hit a bonus round at slot boss it took 8.00 to 10.00 and at Leo vegas it took around 9.00 to 15.00 but the expectation of that you can buy the bonus for 15.00 at Leo vegas. Now the good part over 400 spins at bet fair and I hit nothing and has been like this for 3 weeks. I confronted then in a live chat session and recorded it to. This was funny as the person in the live chat did not have a clue he started saying you can play 1.000 spins on a slots machine and hit nothing. So I stopped him and told him you are completely wrong. As you can buy that slot bonus for 150 spins at Leo vegas. He then went on give me lots ov verbal abuse saying I was fibbing you can not buy bonus rounds on slots and it's not a. Bonus round if you have to buy it. I explained to him that I have run 2 tests the first was to see in any algorithm had changed in my account and I ttest of slot by playing the same slot in 4 casinos and told him the out come. I also told him that I was getting the same reels coming in only at bet fair. He once again went on to call me a complete fibber. I told him I have it recorded and uploaded to social media Web sites and asked him to click the link I have provided. It the went quiet for 10 min as he was probably had watched the video link and then was ashamed to say anything. So after that 10 minutes I started to write in the chat are you still there no no response. So I started to write who fibbing now you work for a company that is fake that's why you have 1.3 star rating out of 5 on Trustpilot. You have made false accusations against myself what is a UK law section 40 paragraph 2. I told him to make this a official complaint of writing in a live chat as I have it recorded. But still no responce and I also told him that I will be writing to Malta gambling authority's. And then he closed the live chat on myself

IN CASE YOU DID NOT KNOW THEY ARE LICENSED BY MALTA NOT THE UK VERY STRANGE IT IS. IRISH COMPANY THAT HAS A LICENCE FROM MALTA. Even top online casinos streamers live in Malta and they don't even play here please please be warned and just stay away from here you will get 1 win when you join and then nothing for 1 month and continues. If you decide to play here please take the first nice win you get and just leave

Reply

I had all my account verified and set up.haf no issue spending money then after spending a ton of money I finally get a little win. I withdrew some of the money and kept some on the game. After I withdrew I went back to playing and within 2 minutes I got a big feature and during the feature my account was locked and I was logged out. I go straight to live chat and was told to email paddy power security with I'd even though I'd already verifed so I sent 15 emails and they eventually sent one back saying we dont read these no more we deal with everything on live chat. So I go back to live chat to a guy called Francis who was rude and had zero customer respect or care. I told them what's happening and they said my I hadn't got a bank on this account,(how did I deposit then) i have pictures of withdraws which i took so they couldn't deny the withdraw, then they said they wanted bank statements- then they said they wanted more documents after all that. Then at the end they said oh where sorry your date of birth doesnt match.send us the right one or this chat is ended. I send picture of my account details saying your are age verified and ready to go and they sent a message back saying, I'm not going round in circles,I told you to send the right details so this chat is finished! I've never known anything like it. It's a disgrace. I literally can not do anything about it. Betfair send me to paddy power email.then they send me to betfair. People wouldn't believe it but please dont be the one to find out the hard way

Reply

Opened an account last week and verified it straight away. Received an email saying account was verified. Went on to place two big bets on their sportsbook, on Champions league topscorer, and Man City to reach the final. Watched the match and was delighted with the result. Logged in to my account to see the bets were void!!
Live chat told me they needed more documents and this was normal practice…I could not believe it. I have been betting for a long time, but this is a first for me…
I was asked to provide more documents, which I did, and told the bets might get reinstated. I am waiting 4 days now and they are still processing with very little hope of my bets actually getting reinstated.
If you think because a bookie is a big name, and spends a lot of money on marketing, this also makes them trustworthy, think again!
Absolutely appaling and frankly illegal behaviour by these thieves. STAY AWAY!

Reply

Firstly it took a while to get verified but that was partly my fault. However, it was difficult to get to speak with someone who could help resolve the issue and I had to provide lots of documents more then any other bookie i've an account with every asked for. Anyways, it was resolved and my account was verified. So, after about two weeks, I decided to start using an e-wallet for Betfair transactions simply because I don't want bookies and exchanges showing up on my bank statement all the time. With bookies I had no issue using an e-wallet (once you deposit and withdraw back to it, no issue) So with Betfair, I deposited with the e-wallet, used the funds to make two small bets which both won and started a withdraw of some of the winnings, around 40 euro (so a small amount) Then they suspended my account for proof of funds and asked for everything short of my tax returns. Let me put it this way, you need less financial proof to get a loan of several thousand! What's worse is the agent couldn't solve the issue and now I've been left waiting hoping they will return my money which is only 100 euro but still. I've been made feel like some sort of criminal. I get needing to make sure people are using legit funds but I think this was overkill. Fine flag my account and watch for suspicious activity but this was jumping the gun. They didn't even email me to see if there was a reasonable explanation for using a e-wallet. Plus they allow use of e-wallets on their site so it makes sense customers would use the option. I would avoid Betfair. There are other exchanges out there. My one star is not so much based on them requiring proof of things, thats a given but rather on how many documents the ask for. They behave like a taxman and I personally don't feel comfortable giving that amount of detailed financial information to a bookie not because I'm doing something dishonest but because they are a private company not a government agency.

Reply

Started using the app for the first time during the end of lockdown 3 and I have never betted online before. I usually go the high street shops like William hill and bet fred in Blackpool.So firstly,

The app itself:it’s good easy to navigate around plenty of things to bet on I like roulette and blackjack and football

Customer service:Non existent apart from a chat robot they try make it difficult for you to get in touch so if anything goes wrong you have had it

Getting paid:Is does take 2 days to enter your bank account but I spent a couple of grand on the roulette and football recently so they pay me straight away so it does vary

At the end of the day I would imagine these betting apps all the same?soon as you start snatching a few thousand they will start playing dirty tricks and excuses not to pay you so my advise just use them as a bit of fun and if you ever gonna put a big bet on just use the high street shops just to make sure

Reply

In the 2000's betfair was good.at some point around 2010 it became clear to me that it was no longer(if it ever had been) punters vs punters.the 'managed' exchanges for racing are controlled completely by insiders, I am guessing employees, that watch everything you do, know exactly when you login and will try to ensure you cannot make a profit.There is no doubt about it either that they do this.obv not happy with a small % they want EVERYONE to lose.I went on for a few months 2017 or so and it was even worse.the 'auto cash-out' feature only locks your desired profit in when the horse is crossing the line to win so they can pocket the difference.I watched races where the cash out stayed around 10 times my auto cash out value for 2-3 minutes and it never cashed out and the horses lost.paddy power taking over betfair ruined what was left of a great concept.don't believe the adverts, it's you against the bookie-not other punters.believe me!!

Reply

Oh Balls!

Does this company realise that getting the same message everyday, when playing a free game in their Bingo section "Win up to a 100 spins", as "Oh Balls! You didn't win today BUT why not try"… this and that…. actually deter Customers from playing further?!
OH BALLS to YOU, BETNOT FAIR. You are a DISGRACE.
OH BALLS AND EAT THEM WHILE YOU ARE THERE!
OH BALLS!

Reply

They are a disaster.

I withdrew money on the 15th no sign of it in my bank account: trying to get someone to tell me where my money has gone seems to be impossible. I’m chasing up non stop without any answers & customer services has been promising to get back to me and fail to every time. Avoid

Reply

if i could give you a minus score i would
7 weeks later my account information my financials my private accounts to verify your bogus pathetic review by your responsible gambling looking into my account when you all of a sudden care about losses only for me to verify all my tax returns for compliance behaving like a taxman only to keep getting done sh t t y customer service for bets ranging in the thousands per bet and on top of that to get my accountant to verify all this information to only close my account as self exclusion is a disgrace and this is not all
you useless pathetic customer service spent hours on the phone and emailing saying they will do there best it’s pathetic your company should be closed down
don’t choose betfair it’s nothing fair it’s pathetic

Reply

Betfair are in a dominant market position. Unfortunately this means that they do not have to respect their customers as basically in the betting exchange world they have little opposition. This is evidenced by Betfair's attitude to negative reviews on Trustpilot.
They have not responded to one single negative review in the past twelve months. I was a customer for over twenty years. My betting turnover with Betfair over this period was around 80k to which I made a small loss. So I presume I was a good customer. Recently I changed both my email address and my home phone number. I updated my new contract details in my Betfair account via the edit process provided by the company exactly for this purpose. The next day when I tried to log into my account,a notice appeared,"account closed".Betfair had made a mistake in closing my account,unfortunately for me they would not accept this. I tried several times to resolve the situation via the chat service,they would not accept that they had made a mistake. I asked, as I am entitled to make a complaint.
I was assured this process would happen,it didn't,So thats it I am no longer allowed to bet with Betfair.

Reply

Your a disgrace to the gambling company and should get rid of your sites you robbing bast**ds 1800 in a week deposit playing on 80p and not one bonus or withdrawal you dirty scamming c**ts

Reply

Asked for a mailing address for a subject access request so i could get all my data they hold on me, they refused a number of times to give me the physical mailing address and even tried to make me do it over live chat just so i couldnt send it recorded and tracked mail so i know when they got it, all casinos are liars

Reply

Only used their App a few times and it’s clunky and not user friendly at all. Has also crashed repeatedly and just now their cash out and in play betting has been suspended due to a technical fault. I’m going back to SkyBet.

Reply

I recently had to review STSbet because those scumbags are attempting to welch on a winning bet. Lots of my reviews for bookies are of similar experiences to that one.

Earlier today Betfair imposed temporary limits on my account, as yesterday I did deposit quite a large sum of money. They asked me questions all based on what I'm getting from gambling, how much it effects my life, etc.

Betfair genuinely chased me up to check i was gambling within my means and I wasn't depressed and chasing previous losses or whatever. My account was quickly unrestricted.

Could I really be bothered having to answer some "sort of" personal questions about my gambling… no not really. However the fact that this is something they do if someone makes a huge deposit and places lots of bets was just kind of nice to see.

Deposits and withdrawals are all very fast, sportsbook odds are some of the best, the exchange side is brilliant, they don't attempt to not pay out on winning bets and bets tend to be settled very quickly.

In an industry of absolute scumbags devoid of any morals, Betfair is actually quite a decent place to gamble with

Reply

A pack of gangsters u do a bet in running it win and u don't get all of ur money twice this has happened and there customer service is rubbish

Reply

stay away from the slots. They are the worst iv used on any site

Reply

sh.it bookmaker. limits for 650 winnings. I do not recommend it, do not even set up an account

Reply

Had a bad experience ,it wasn’t easy for me until I met this recovery expert company on my headline
I will highly recommend this company above(headline).
They are Sincere and honest in all way round, getting back lost assets is their priority.

Reply

It's a shame they don't spend as much money on customer service and on fixing the live video feed as they spend on advertising.

Used to be wonderful now just dreadful

They should write a book, how to take a wonderful business and run it into the ground within 4 years. Flutter have done a tremendous job destroying it

Reply

Well after having not played on here for a while I tried to log in, no access as proof of I.D needed, contacted live chat, after uploading documents account was re-opened in about 20 minutes, great. Pondered about and played for a while then went to contact preferences and changed how they could contact me, put to by post and email only, next thing logged out of account and no access. Contacted live help who got me up and running in about 20 minutes. Played the site for a few hours then decided to check my account, how they contacted me was all ticked so changed my preferences to via post or email, I was kicked out again….contacted live support got the lovely Nicole, after twenty minutes told to try my account again as was showing active with no problems, still no access, the lovely Nicole then said please wait while she contacts management, an hour later she tells me she has reset my password and to check my email….I said o.k I will try that….she immediately shut the chat window…strange I thought…checked email…sure enough there was an email, however all it said was password had been changed, to what I have no idea?..went into live help yet again and now they refuse to answer me, I have money in this account! absolute disgrace…my advice stay well clear this site is illegal in my opinion.

Reply

Put a bet on quest for life 2 ew at 40/1 horse won bet disappeared contacted ciaran guy was no help and cut me off
Very poor customer service keep the money you crooks wont get another penny off me.

Reply

Sad that Betfair have to hide behind the 'technical issues' disclaimer. It's their technology which we use and would like to trust.
I had good experience of their customer care in the past but maybe since they were taken over they have become just like any other 'bookie'. Take.take,take

Reply

Betfair exchange has technical issues the system went down and they used there small print T&Cs not to void bets.

Reply

Market crashed today with no voiding bet.

Reply

Terrible app and customer service. This app is very broken and the features don't work. Crashes when loading into slot games, most recent I had 5 free spins on Gonzo as a user and it would not work on both mobile and tablet. I contacted customer service on Twitter twice with no response and the free spins timed out and was not able to use them as it just didn't work when you clicked the link to the game. Don't use this, go elsewhere so you get the benefits of working apps with your money and have fun with your gambling time.

Reply

Disgraceful don't even get a play… And you can forget about getting a big win.. Worst online site I've ever played!!

Reply

I bet on Trump to win the election and we all know what Betfair did, well do not lose heart if you go to Charlie Ward on Bitchute there is a very interesting video by Fintan Dunne on how and why to sue Betfair
regardless of outcome good luck all

Reply

I've been a user of betfair since 2006 but I've had a recent experience with one of their affiliates who provides services to them. Their affiliate has attacked a number of people over twitter, has made a number of homophobic comments and has threatened people. He has also publicly disclosed personal data on social media. It is a shame I am leaving, I trade thousands of pounds each month, but I do not feel comfortable on the platform any longer and I am moving to a competition.

Reply

Just hard to describe them.Rigged games that for sure.You won't be enjoying to play.No matter what game I'm playing non of them give me a bonus round and if they do the return is ridiculous.Had a bonus round on 0.20 gave me 0.40 in return.Just sick what they doing.Not recommending that casino.

Reply

1. Since CEO Peter Jackson took over, Betfair and Paddy Power has gone downhill badly. It's clear he doesn't care about Customer Service, he wants to buy growth, not deliver growth, we all know what happened to the banks due to that behaviour.

2. All of my winning exchange bets had the profit paid, but my stake wasn't returned, it just vanished. Not even the profit is right on a number of the winning bets, (I'm aware of dead heat rules etc)

3. No Phone number, only live chat that is slower than a tortoise wading through treacle.

4. 2 hours and 50 minutes on the live chat and no further forward, buck passed to another department, raised a complaint, timescales for either being delt with not given.

It's no exaggeration to say Betfair's Customer Service is amongst my top 3 worst Customer Service experiences I've ever had, it probably takes a close 2nd place… extracting molars without pain relief would be easier.

Reply

I've been a long term customer of Betfair's.

Suddenly, on logging in today, I was advised I'd had my account closed. They say it's because I "self excluded" from a Paddy Power account 7 years ago. Lies. I closed that account due to Paddy Power's immoral advertising practices.

I'm not even a problem gambler. I've had one bet this year and that was a NR!

Flutter Entertainment as a whole are a disgusting bunch. Good riddance to Betfair. Sadly Paddy Power and Skybet are also part of Flutter.

Reply

Terrible customer service and at some point all my money dissapeared (fortunately not a substantial amount) Customer service non existent – no feedback ever received) Be warned!

Reply

Impossible to contact re: providing know your customer documents. Live chat, which previously worked, is now no longer functional on multiple devices. No apparent phone number. No apparent email – one email that was given now returns auto replies saying it's closed. Twitter support continually trying to direct me to live chat, continually ignoring that I'm telling them it doesn't work.

Reply

So so bad. If you need to contact them on live chat they normally send a first message saying they'll be with you in 15 – 20 minutes! I assume they have millions of chats open at the same time and just moving between them. Once they do chat, they are garbage. They refuse to answer simple questions!

Reply

Out of all the bookies I used, I found this one the least competitive and there are huge fees on exchange.

Reply

Doesn't surprise me they don't reply on here
They don't reply either when you contact them via website
I've lost count the number of times they lied to me about calling me back and a manager getting in touch which never happens
Starting going downhill when pp got involved and now it's terminal
The live video has been faulty for 10 years yet they still claim its my error

This is what happens when you have an exchange monopoly. They don't have to care anymore because nowhere else for people to go. The other exchanges have zero liquidity

Reply

Never ever had a betfair account "Never", on signing up i go through the process i get a message sorry we cant offer you an account, well if you don't want my money then up yours

Reply