Betfair PLAYER REVIEWS(1783)
Simon Gniot
16 December 2020
Comment from uk.trustpilot.com
Put money on “next US president market “ backed Donald Trump at high odds. No president has been selected and all of the sudden all bets are cancelled (loss) betfair claim that the bet was for “most projected electoral votes”. When clearly I bet on the “ next us president” not only has Biden NOT won the most electoral college votes but no president has actually been selected. This is both unethical and illegal and will be lodging complaints with governing bodies and ACCC our money was essentially stolen. Do not bet with betfair !!!
jack frangiamore
16 December 2020
Comment from uk.trustpilot.com
Not even a 1 star, if I could leave a minus 1 star that would be a starting point. Fraudulent. How can you settle a bet before the results have been announced ?
Joseph Woods
16 December 2020
Comment from uk.trustpilot.com
Their settlement of the US Election in favour of Biden before the final outcome is known is atrocious.I hope they will confirm that they will pay all pro Trump bets in the event President Trump is inaugurated on 20th January 2021.
Daniel Byrne
16 December 2020
Comment from uk.trustpilot.com
Settled the ‘Next President Market’, before it is official, used scammy fine print to justify it. I have lodged a complaint with the Ombudsman about their misleading and deceptive conduct. Do not bet with this company, they are not to be trusted.
Karlie
16 December 2020
Comment from uk.trustpilot.com
They change rules during games. They have been shown to outright lie to solicit more bets. Disgraceful. Currently under investigation from Ombudsman and NT Gov. Don't touch them with a ten foot pole.
Valued Gaia Member
16 December 2020
Comment from uk.trustpilot.com
Took my money without confirmation of bet result which is totally illegal. The good news is when Trump is declared the winner the directors of betunfair will have all there assets confiscated, we will get our winnings and they will be go to jail. The time of corruption rules is coming the end.
Chris
16 December 2020
Comment from uk.trustpilot.com
I always trusted Betfair but have been bitterly disappointed to see that they are settling (closing) a bet in the "Next President 2020" election market before the final result is absolutely certain. It's like closing a soccer match after 90 minutes although there is an overtime with another five minutes still to play. Even if a team is leading, there is still a possibility of another outcome and the result is NOT fix. So this is an absolute no go and after this experience I can only recommend to stay away from Betfair if you are interested in really fair bets.
Dan
16 December 2020
Comment from uk.trustpilot.com
This company is run by criminal scammers who invest in their own markets themselves (such as the US Next President market) and settle early at will to suit themselves. Everybody should withdraw money, close thier account and write a bad review.
Henrique
16 December 2020
Comment from uk.trustpilot.com
You just cannot trust this company. They will do what they want with your money. I’m never using it again!!!
Aivar
16 December 2020
Comment from uk.trustpilot.com
Blocked all promotions from promos page, when started wins more than i loosing. Asked them, they cant explain why....deceivers.
Roberto Schaan
16 December 2020
Comment from uk.trustpilot.com
Befair called the election wrongly .The election is not over YET!
news now uk
11 December 2020
Comment from uk.trustpilot.com
I also joined in 2003 before paddy power wrecked this great company. Live chat is a waste of time fobbed off every time with somebody will be in touch it never happens forget these these people go to betdaq instead. they want your entire life details bank job etc next will be blood group how toilet trips a day etc. pp just want to shut betfair down it seems? thought was just me had problems with betfair but see most people do now
Patrick Bisset
11 December 2020
Comment from uk.trustpilot.com
account opened 4 days ago, 5000 deposited, tried to bet, account suspended, all documents supplied, 3 days lead time, then changed to 2 - 5 days, 4 days tonight still no joy agent says asap, tomorrow will be 5 days, disgusting service
Lyndon Shackleton
11 December 2020
Comment from uk.trustpilot.com
Exchange is great, have had issues with requesting markets on live chat, being told they would put the markets on and never happens.
C S
10 December 2020
Comment from uk.trustpilot.com
They will take your money as a deposit before you are verified so not only can you not make a bet BUT YOU CAN NOT WITHDRAW YOUR MONEY!!! This process could take days or weeks! BEWARE!!
Jack Sparks
10 December 2020
Comment from uk.trustpilot.com
Awful customer service and response time. An agent opened an account for me on my behalf so I could change my address (moved country). After one session they locked my account for a review which has now been pending for 2 weeks. Numerous contact attempts ignored, no time frame given and money withheld.
Mike Nicholson
10 December 2020
Comment from uk.trustpilot.com
Horrible site, STAY AWAY, the blackjack is so rigged. You get 20 against a 2, they pull 6 cards for a 21 and you lose. The dealer is always showing a Ten and 75% of the time they have 20. When you hit your 16 you get a ten, when the dealer hits they get just the card needed to win. Do not waste your money!!!! I can’t post pictures or videos on their facebook but have screen video’s of this horrible site stealing hands.
Robert H
09 December 2020
Comment from uk.trustpilot.com
I'm so tired of seeing the commercials on TV where people win all this money on this casino... I can't even get bonus spins on slot machines after hundreds of spins...Save your money you'll be happier...
Kay loves Tarot
09 December 2020
Comment from uk.trustpilot.com
All slot games should be avoided at this time...I'm a regular and have been for 10 years on various sites never complained til not it's not just betfair it's all of them. Theyve stopped paying out...can do over 150 spins til you land a bonus which isnt normal, this is on most games esp megaways. Something has changed this year they have got much worse. Avoid all.
Arminas Girtavicius
08 December 2020
Comment from uk.trustpilot.com
Waited until the moment I made a deposit, then suspended account asking for verification. Sent the documents straight away, thinking my account will be reactivated quite shortly. Unfortunately that is not the case as it has been more than 72h since then. Customer support is nearly none existent. Apparently my verification has been given a 'priority' to get resolved, but again, it has been 10h and nothing happened. Total disaster. Find a better casino to give your hard earned cash away.
Nishu Gurung
08 December 2020
Comment from uk.trustpilot.com
500 spins on goonies not a single bonus round what a loss of time n money really bad and gladiator too
Nomi
07 December 2020
Comment from uk.trustpilot.com
Chris
07 December 2020
Comment from uk.trustpilot.com
Genuinely don’t know where to begin, I don’t...I’ve never witnessed anything like it. Deposited a tenner, had a crack at bingo and won. Wagered x amount and my winnings were then cash. Cashed out, logged back on to be told my account was closed. Oh. So off to live help I go, asking if it’s possibly because of a verification issue, as that’s happened before on other sites with photo ID and the rest Nope, closed on business grounds, we will be retaining your 140 but you can have your tenner back pal, how does that sound...erm right, so why? “We can’t tell you, T’s&C’s said we could do this and you agreed so 🤷♂️ Furious does not come close. 100s of people online saying the same thing, some for 1000s of pounds. I’ve not had ANY correspondence, no email to tell me it was closed, no letter, nada, zero, zilch. Seems they can close accounts when they want to. I asked to escalate it further, a proper complaints procedure to be told I couldn’t. Contacting the gambling commissioner this morning. AVOID.
Matt Harrop
07 December 2020
Comment from uk.trustpilot.com
non-existent customer service...avoid Suddenly closed account of over 20 years with a 5 figure sum in the balance without reason, didn't even tell me until I tried to log in. Only online chat available, no telephone number to call or email to write to. Refused to give any explanation or reasoning or to engage in any way, and after 2 hours of online chat reluctantly agreed funds sitting on exchange could be returned in due course and could not be cashed out even though the markets are in-running so i'm left exposed with no ability to change my mind at any point with a five figure exposure! Would not give details of any escalation process and said decision was final. Suggest others write to IBAS about Betfair with similar issues and follow the 'call to evidence' in the Gambling Act review the government are just publishing, it's clear from the comments on here there is a big issue with how Betfair treat their customers.
Kivver
06 December 2020
Comment from uk.trustpilot.com
Just tried to sign up, sat down spent some of my life filling in the form online. Right at the end after spending 10 minutes filling the form a pop up said something like 'we have to know this is you' then the screen just went blank!!! wasted more of life waiting to see if something was loading up but nothing happened. Just a little bit fed of websites not working properly in this modern age.
Ben Clarke
05 December 2020
Comment from uk.trustpilot.com
What has happened to them? I have held my account for 12 years, never had any issues. I have bet over 100,000 with them in that time period and am a priority customer. The way that I have been treated is disgusting. They suspended my account and told me that I had to send in a copy of my passport, bank statements and payslips. I was fine with the first two things but I do not work anymore, I am retired and, therefore, cannot provide them with payslips. I have tried to speak to people, tried to email, tried to chat and the responses that I have gotten are simply shocking. I have been told that they "don't know" what documentation someone in my position can provide. I have tried to escalate the issue, taking up hours of my time, but to no avail. I have been unable to speak to a manager at all, apparently they don't deal with the public, and most of the time I don't even get a response from them. If that's how they treat priority customers then heaven knows how they treat their regular customers! I have been to Cheltenham in the Betfair box, I had a great relationship with them, but now they won't even give me the time of day. So, if you are a serious punter looking for a genuine place to bet where you are treated correctly, DO NOT CHOOSE BETFAIR!
John
04 December 2020
Comment from uk.trustpilot.com
Disgusting service all round, scam artists of the highest order.
sdfkjs sdfjsdkf
03 December 2020
Comment from uk.trustpilot.com
My account got restricted after only placing 8 bets. Only won 2 out of them and there's no way for me to ever bet again.
Apostolos Mimikos
03 December 2020
Comment from uk.trustpilot.com
Horrible customer service. Minimum free spins no matter how much you play and even when I’m getting free spins I can’t use them because it says I have other active bonuses. As if it affects each other if I win free spins on a promo. And when I try to contact customer service it’s impossible. Even when I get a reply, they say they will take a look on that issue and they never get back with a resolution. There are so many online casinos, slots, bets to play. No reason to continue with Betfair.
Pece Zabeto
03 December 2020
Comment from uk.trustpilot.com
i want to give you 0 stars..Betfair is very big rubbish,i started betting with them and will never bet again never,i had 400$ that i wanted to withdraw and did all the procedure through wire transfer,after 2 days money came back on betfair account,i contact customer service they told me check with your bank,i tried to withdraw again and same story,i contact customer service same answer.Third time i tried to withdraw money same story i contact customer service same answer check with your bank.That was my 3rd time going to bank and the staff in the bank was upset on me i am asking them every 2nd day what's wrong with your bank i can't receive money.The lady she called me in the office opened my account on her computer and show me on the screen and ask me which transaction,you don't have any transactions.I was look like i am retarted or the biggest fool in the world annoying the staff there for my 400$ withdrawal every second day which betfair never did any transaction.after that with the bank i contacted betfair immediately and asked W-T-F is wrong with them and told me wait i transfer you to another agent i waiting 1 hour i got upset i bet all the 400$ which i can't withdraw lost them all and never bet again with them.GARBAGE.lowest odds from all sites.i wish you all the worst and hope you bankrupct soon.Pie*ce of S**T F**King animals.Reminder for people do not bet with this cheaters.Customer service very lazy and laughing when talk i telling them i am serious isn't joke if i need to use VISA or MasterCard,she told me VISA should be okay send me smileys not serious.Mothe*F**kers
stu lawrenson
01 December 2020
Comment from uk.trustpilot.com
If there was truly ever, a more loathsome twosome that thoroughly deserve each other, then this is a match made in heaven. Dishonest, full of bu*****t, unscrupulous and most of all greedy and that's being generous. Betfair was amazing when when it first appeared online ( i joined in 2003 ) and it was a breath of fresh air against the bookmaking industry, great opportunities to back ( at much better odds ) or lay and a there was a massive array of markets on all sports. Then rather than take the option of increasing commission slightly, they started to shaft people with the greedy premium charge and move the goalposts and they got away with it all because there was a total lack of opposition. Customer service totally evaporated and just became non existent, just like my account really, as i soon got tired of having my pants pulled down with the extra charges. Then they got involved with an even greedier little wretch that is paddy power ( can anybody get more than 5 on with these shysters ) and it all went downhill rather quickly and is a shadow of the company it once was. For me it is an absolute travesty that no other exchange has mounted any serious competition to them ( betdaq, for the amount of time it has been going hasn't improved an inch and the rest are a complete waste of time ) then maybe they wouldn't have got so dominant and greedy and made the rules up as they went along, knowing full well that they could get away with it. I thoroughly hope, ( although doubt it ) something can change in the future and they get there comeuppance and people leave in droves and tell them to f*** off, Only got themselves to blame if that happened. greedy b******s.
Robert Hartley
01 December 2020
Comment from uk.trustpilot.com
currently 1300 spins and no bonus, this is not normal, if you win guys, take the money and run away as far as you can because the moment your comfortable here they take take take. Guys please come win some and then leave but bear in mind they say its instant withdraw and at first they will let you, but now mine are pending
FPS9908
30 November 2020
Comment from uk.trustpilot.com
.....which should be a ringing endorsement for any betting site considering my views on them. The only site that hasn't banned me for winning. So that's a big thumbs up in my book.
Jeffrey
28 November 2020
Comment from uk.trustpilot.com
Beware of fake company!! I'm still in shock how this company could rip me off. They were convincing and supportive initially only to get my money and switch up on me. Honestly, I’m just glad I could work with emmasophiaNineZeroThree at Gee M,.to get the stolen funds back.
Hukur
27 November 2020
Comment from uk.trustpilot.com
When all efforts seems hopeless, i finally gave Mrs Tahi ( tahibroshey via Hee mail ), a try because of the positive comments about her, to be honest i was really sceptical towards her at first but thanks to this great platform and reviews, it worked out beautifully. she was able to reclaim my money as promised.
Juliet Bryan
27 November 2020
Comment from uk.trustpilot.com
Fixed matches are 100% real, at first when I started all this betting newly, I thought it was all a scam and then I lost alot of money to people on the internet until a friend of mine introduced me to a guy called Yeri_BETS on Instagram! This guy made me rich with his fixed matches, I became financially free and had enough money to make real estate investment! Honestly his the best I have ever seen, and an amazing thing with him is that he offers payment after winning services for his matches and guess what?? Am still winning with him up till today! I would recommend you all searching for fixed matches to message him on Instagram
Cuella van veek
27 November 2020
Comment from uk.trustpilot.com
So annoying and strange how these companies tend to project themselves to be real, you invest, you watch your investment grown but wanting to withdraw becomes a problem, their reps even stop replying your mail,this was exactly what I experienced with brokers not until, well I was introduced to and her team of expertise via (tahibroshey at gee mail) that I was able to get my money back.
Hilton
27 November 2020
Comment from uk.trustpilot.com
what a shame!!! very panthentic!!! I made over €14000 loss through the system !! At the beginning it was ok, then there were unannounced rollovers, take profits with high losses and no contact with customer service. I believe 90% of customers have losses! With the terms and conditions, you quickly notice that the company does not want to keep customers long, they only allow customer one day to comment, otherwise the complaint will no longer be processed and further emails will be ignored!. I secured the help of a recovery specialist who helped me retrieve a fair amount of my lost funds without any hitch, and I would highly recommend her to you out there globally who have been affected or in similar situation to get in touch with her via mail,( tahibroshey at Gee M ). I'm terrified and disappointed that this company would put their reputation on the line like this but just like me I believe justice will prevail ultimately in your situation.
DEE // debtadvocate . co
27 November 2020
Comment from uk.trustpilot.com
There is a saying, Its better late than never. To be honest, i wished they were paying but they are not, Please get help from D.B like I did. Have a nice day.
Kelsey Cart
26 November 2020
Comment from uk.trustpilot.com
When all efforts seems hopeless, i finally got blessed with Fitch . He kept his promises. I was really skeptical towards him at first but thanks to this great platform it worked out beautifully. He was able to reclaim my money as promised. you can reach him via Whats-Aapp (plus)1three4six22eight9one3six
Clark jonny
26 November 2020
Comment from uk.trustpilot.com
Well I don’t know of any site or tipster that gives free betting tips, but I know or tipster on instagram that give hundred percent assured odds on payment afterwinning basis. I found him on Instagram he is by name EDDY_TIPS on Instagram, I have worked with him for over 7months now during this covid_19 hard times , for sure he have really redeemed me . I have made over x2 of my 6years salary with this man that over millions of dollar with his fixed tip ,I know maybe a lot here know of this man and also said good things about him but that won’t stop me to thank him and recommend more sincere once to him .
Simon
26 November 2020
Comment from uk.trustpilot.com
Played Thai flowers betting 2 stake went through 300 of deposits plus what meagre returns I got without getting the feature game once I deposited some more another 100 eventually dropped stale to 1 still no luck then dropped to 50p on my last 5 and guess what dropped featur in after over 400 only to give me the 3 lowest paying symbols and got 4 absolutely scandalous has to be the worst site I’ve ever played for rtps there’s no way on earth that these games aren’t rigged 94% rip lol it’s about time the government grew a set of balls and challenged and investigated these scammers nothing more than fraudsters
Great White
26 November 2020
Comment from uk.trustpilot.com
Very dodgy. I join on a Wed night, am emailed to say that my account is a go. On Thursday I try to bet on Trump, and am told I cannot because I am from outside the USA or something. I then go through the process of withdrawing my deposit. Within an hour I receive an email saying my account is locked, and I am unable to withdraw my money. I am supposed to sent ID etc, to unlock it, just to get my money back. Seems very suspicious and I will never use again, even if I get my money back.
Camellia mia
26 November 2020
Comment from uk.trustpilot.com
Beware of fake company!!! I was completely rescued by Tahibroshey at gee M,after i lost to unregulated scam broker.
Mike U
26 November 2020
Comment from uk.trustpilot.com
I have only been betting a short while I was enjoying it until someone in Zimbabwe managed to sign into my betfair account and clear me out. Betfair said it's nothing to do with them. Be very careful don't think your money is safe. Take all the precautions necessary to protect yourself. Betfair did refund me probably because it was only 200. Thank you betfair I can go back to enjoying betting with you again
Si
26 November 2020
Comment from uk.trustpilot.com
I quite enjoyed using the Exchange for a while but then I discovered I had been excluded from using any of their promotions. No email, nothing. On live chat I was just told 'it was a business decision' and that's that. Wow. Revoked my access to promotions that other customer can get with no explanation and blind arrogance. Perhaps it was becuase I started to win a bit of money?
Goldeee81
25 November 2020
Comment from uk.trustpilot.com
Why is your casino so crap!!! Why oh Why!! you could have it all, your sportsbook is one of the best out there, your withdrawals are the fastest I have ever seen, literally, withdraw, check my account money is in there, I would challenge any company to be as quick as you, you could literally be the best, but your casino is sooooooo crap, turn your RTP up just a little bit, ok so maybe you rent the games from a third party but only rent the best ones which give your customers a fair pay out. your slots are just not VFM, I know your a business but when I spend 150 and you give me a bonus of 8 quid your taking the mick. I deposit a minimum of 50 a day I'm lucky enough to earn a salary which allows me to do this comfortably, I love horses, football, slots and I love a gamble...I enjoy the excitement and the fun but you guys have to play your part and make it fun, don't just take take take how do you expect to get repeat custom?? So disappointed in you guys. Felt really ripped off by your slots this evening and I know your better than this, I recommend you to all my colleagues but going forward that will change, I'm afraid its back to bet victor for me, fair bookie, great slots and bonuses. Bet Fair what have you done!! Anyone reading this.... Bet Victor if you like slots gives you a fair game. horses and football great site as well, Rapid pay-outs, bet fair used to be my number one, but there turning into all these 3rd party websites with crap pay outs and and low RTP, seriously damaging your rep guys!!!
Jonathan
25 November 2020
Comment from uk.trustpilot.com
I have never come across worse customer service ever. It’s all designed not to help you and to make profit for the company that’s why they don’t have anyone to speak to in person so they make it difficult by not answering your querie direct. It’s shameful that Betfair operate this way and treat good customers with no respect. They don’t even answer your online querie and leave your holiding form hours all designed to make profit out of vulnerable gamblers. I will be taking my business elsewhere.
Cenka
25 November 2020
Comment from uk.trustpilot.com
I was completely rescued by claramonddavis At gmail after i lost to unregulated scam broker
Martin Youngman
16 December 2020
Comment from uk.trustpilot.com
What a bunch of thieves. I had a sizable bet on Trump to win US election. These crooks settled the bet on the electoral college votes. Before the Senate had officially counted and ratified the votes on Jan 6th or before any legal action had played out. This is a scam outfit, that makes up its own rules to suit.
What a bunch of thieves. I had a sizable bet on Trump to win US election. These crooks settled the bet on the electoral college votes. Before the Senate had officially counted and ratified the votes on Jan 6th or before any legal action had played out. This is a scam outfit, that makes up its own rules to suit.