Betfred PLAYER REVIEWS(3514)
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Bhav
20 February 2025
Comment from uk.trustpilot.com
Awful service. Refuse to release balance when I have self excluded and concerned about problem gambling. Balance £500 and have lost over £2.5k
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David
20 February 2025
Comment from uk.trustpilot.com
Joined and deposited around 4000 in a matter of days, recieved absolutely no reward for wagering of large amount of funds. Does not seem to have any kind of reward system where others do. Then proceeded to want yo see source of funds including 3 months of bank statements. Never been asked for this very intrusive and obviously so they can find a way to close my account. Won't be verifying in that way with anyone sorry. In short new customer recieved nothing.
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Martin Morley
20 February 2025
Comment from uk.trustpilot.com
Joined a week ago very bad how I've not received my bonus must be in small print somewhere hey ho one ofthem once deposited and not put code in you have deposit again bye
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Elliott
20 February 2025
Comment from uk.trustpilot.com
Awful not clear bonus for first customer span of 20 quid without wining back 10p lol sucks ass
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Bill Dee
20 February 2025
Comment from uk.trustpilot.com
The company has terrible customer service. They edit screenshots of customer support logs in order to manipulate situationsI did not expect much in the way of ethics from a gambling company but to crop out parts of customers' conversations with their agents is just deceitful and bizarre
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Mr David Dee
20 February 2025
Comment from uk.trustpilot.com
Simple and easy to use,except could make finding Free Bets easier.
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Anonymous Carney Anonymous
19 February 2025
Comment from uk.trustpilot.com
Lovely I love blowing all me wages and me rent money, iv lost me wife me kids and house through gambling but to be honest betfred have always been so good and easy to give too, iv went from steak dinners to cornflake tea I never gambled responsible make sure you do!!!!!!!!!!!!!!!!
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Sarah
19 February 2025
Comment from uk.trustpilot.com
You can lose a lot of money without feeling like you get a equal chance of winning I wouldn’t rate your site well
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Kenneth
19 February 2025
Comment from uk.trustpilot.com
Customer service is very helpful and quick response the games are always fast with no lagging the only fault I have is inplay markets sometimes don't have the best options but that is not a issue really but overall betfred is a top bookie
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Arturas
18 February 2025
Comment from uk.trustpilot.com
Great website, works well and without any glitches nor crashes. Variety of games amazing.
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Mr Richard Harrison
18 February 2025
Comment from uk.trustpilot.com
Once I Had Set Up My Email & Password To Login, It Was Plain Sailing, Unlike Other Online Bookmakers That Need To Know The Old Proverbial.👍
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Andrew Wheeler
18 February 2025
Comment from uk.trustpilot.com
I find the website layoutt quite messy and not easy to navigate, so i tend to use my alternative gambling platforms for ease .
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Kai
18 February 2025
Comment from uk.trustpilot.com
Really good but didn’t receive my 150 free spins after meeting all the sign up requirements
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Craig Newell
17 February 2025
Comment from uk.trustpilot.com
Be careful when playing slots. I just spun wisdom of Athena 800 times and got a massive 0 bonus spins. I hope the game was broken or something. It paid out on the base game once I was down but never once entered a bonus. I've played other games on Betfred and they have never ever done this before.
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James
17 February 2025
Comment from uk.trustpilot.com
Allowed me to deposit over £1000 when i went to withdraw my money they are holding my funds when i have everything required for evidence. Absolutely shocking happy for deposits but cant pay what is won.
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Josh
17 February 2025
Comment from uk.trustpilot.com
I did previously give one star but I will take that back as in my free spins I landed grand that payed 250 at 10p free spin and straight after got another win at 140 from 50p scatter and my account was up by £20 when these two nie payouts landed so will take my star back as starting to find games play lot better very pleased betfred thankyou for the win today
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Kevin
17 February 2025
Comment from uk.trustpilot.com
Good site for sports betting and fast payout.Very goods odds on racing compared to other bookies
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dave
16 February 2025
Comment from uk.trustpilot.com
Be careful when playing these sharks. Watch your place bet amount. Changes amount without warning letting u deposit £20 as a stake absolute thieves. That's me gone from this rip off site
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Lee “Buka” Booker
16 February 2025
Comment from uk.trustpilot.com
What a shite app they do not payout on casino been playing for years and won nothing so its time to stop using these shite people going else where. What a joke of an app worst app going n the uk please don't use they scam u they are money grabbing scum
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Gary White
14 February 2025
Comment from uk.trustpilot.com
I joined betfred and followed the process for the promotional offer and did not get the joining bonus of 200 free spins. It took over 50 minutes to talk to someone called Keirran with 2 r's who did not help me at all. Was very rude and closed my chat without settling the issue. Disgusting service. Keirran needs sacking.
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Robert Arsene
14 February 2025
Comment from uk.trustpilot.com
Worst site to play slots! I played £3000 on £3 bet and I get frees pins one time and the free spins paid £130😂 just eating money ridiculously without giving you hopings or pleasure to play. Of course you expect to lose money but the procentage of winning it's 1%🤦♂️ my mates use to play on betfred as well and they had same experience. Good advice from my self it's to find better website to play and avoid this scumbags. Leave comment if you had same experience as mine.
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Keith Ross
14 February 2025
Comment from uk.trustpilot.com
By not using trust pilot a dishonest company I had problems with aholiday. Site they cheated on it took. A barister to sort it out Betfred is worth four stars
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anne
14 February 2025
Comment from uk.trustpilot.com
very poor service when it comes to issuing the promo which is advertised,They promise 48 hours and still nothing so you have to chase customer service to apply the 100 spins that are offeed in the sign up offer, then when you finaly get them they give you a very poor quality machine that has not a good rtp,
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Jonathan
13 February 2025
Comment from uk.trustpilot.com
Closed my account without giving reason. When depositing money there was no problems but as soon as I got profit on them they restricted my account typical haha. The live chat correspondent was basically useless oh well jokes on them at least I made profit.
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David Robinson
13 February 2025
Comment from uk.trustpilot.com
plenty of my favorite slots on here. only down side is, when playing for free spins you dont notify us with an email or text message. saying if we've won em or not. graphics great n there is plenty of opportunities to win free spins. very pleased with it up till now
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Penelope
13 February 2025
Comment from uk.trustpilot.com
Great platform, intuitive and easy to use, trusthworthy brand. Also great recurring promotions, what's not to like!
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Steve
13 February 2025
Comment from uk.trustpilot.com
I'm very impressed with the web site . Not so happy about how to use the free bets , nowhere did it tell you how to use them , in the end I didn't
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customer
12 February 2025
Comment from uk.trustpilot.com
Horrendously bad games nothing but dead spins eating funds and paying out nothing completely featureless and boring with promotions that won’t give you a penny….total crap rubbish AVOID
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Nigel Geeson
12 February 2025
Comment from uk.trustpilot.com
Playing games seems to be take a lot tale a lot give a little back, but to be honest it's not just your site it is also William Hill to. so now knowing this I won't be playing games anymore just back to betting on football
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Olivia catherine
12 February 2025
Comment from uk.trustpilot.com
Didn't recieve my welcome bonus emails gone un answered I ask for my account to be closed through the flase promise spins still no reply or account closed
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Wayne jeavons
11 February 2025
Comment from uk.trustpilot.com
Easy platform with games,no problems playing games,nice selection of games to play,and good promotions that I have
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itachikillua
11 February 2025
Comment from uk.trustpilot.com
A rude customer service agent called Thomas hung up on me and didn't bother to answer my query after waiting for 40 minutes. I also have screenshots but you can't post here. Extremely unprofessional.
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Colin Green
11 February 2025
Comment from uk.trustpilot.com
Sadly to say the worst casino site I’ve had the misfortune of playing. Returns are a joke£2 slots that pay 16p features that never come in and it goes on gaming is supposed to be fun maybe someone should tell betfred that
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Robert Plewinski
11 February 2025
Comment from uk.trustpilot.com
This Site is very easy to navigate with plenty of options to play different types of games.
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William
11 February 2025
Comment from uk.trustpilot.com
I would just flat out avoid.They dont honor there free bet deposit promotion.Usully pull the id verification trick a few days after depositing.Just avoid there no value to be had there
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Michael
11 February 2025
Comment from uk.trustpilot.com
I'm gam stopped they openly let me play on the website didn't correctly do the kyc checks and scammed me out of 500+ absolute rats never going back disgrace of a company they don't help people with problems just want money nothing else
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Candice Hall
11 February 2025
Comment from uk.trustpilot.com
0☆ still no bonuses can't even win more that 20p. You definitely shouldn't have 3☆ rating more like 1☆ nobody expects win all the take it's gambling but you can't get nothing on here just take take take!! Bad site
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Stephen wanless
10 February 2025
Comment from uk.trustpilot.com
Only problem is you don’t have free games like every other site bonuses are great but no free games????
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Dean Kirby
10 February 2025
Comment from uk.trustpilot.com
Football bets - I like doing correct scores in football bets. You can have a correct score football bet in store on a blank betting slip, but look as I may I can't find anywhere online where I can place such a bet. Rather disappointing.
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Harry randhawa
10 February 2025
Comment from uk.trustpilot.com
I got 50 pound welcome bonus but i put bet on it and put 10 pound on 8 accumaltors team and my first 4 team eon and 4 left but they not give me any cashout offer with 4 team won and other 4 playing later that day and whatba point for welcome bonusbthan if u not give cashout and only pay full money if all team won and i open my account with 365 and they are best betting spps according to me than these poor betting company Love 365 and hope everyone go there for good profit
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Tazpiglot
10 February 2025
Comment from uk.trustpilot.com
Recently signed up to this site to see the welcome offers I placed 2 separate 10 pound football both after each had ended met requirements. No welcome bonus so tried the slots bonus it popped up I've accumulated enough so choose the 200 free spins says in my account redeemed but they ain't been issued. I emailed them no response then went on live chat approx waiting time 43 minutes when it gets close to the time to get onto live chat the chat gets ended by them. There customer service is none existent
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T Zane
10 February 2025
Comment from uk.trustpilot.com
The app is easy to use and easy to deposit. To be honest I have been playing this app for months now and have lost a lot of money, and have not won anything back apart from a few pounds. This is really frustrating as I feel there taking but not letting you win much.
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Barry North
09 February 2025
Comment from uk.trustpilot.com
I tried to spin a reel on a slot called Starburst...I saw the amount that came up automatically and it was £2:50i read all the information and tried to tap the icon..several times as instructed...nothing happened..I tried to find a way...couldn't..that it may be on the nice step..but no..it just spun the reels at a cost of £2;50..This is a scam..and I will report the event to the relevant authorities..
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Jackie Marahall
09 February 2025
Comment from uk.trustpilot.com
Good games excellent service easy to use
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Guest
09 February 2025
Comment from uk.trustpilot.com
Not a bad app. Easy to use , didn't get the 200 free spins offer, seems excessively complicated to claim them. Did everything required, still no sign of them. My sister experienced the same situation.
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Mr Andrew Morgan
08 February 2025
Comment from uk.trustpilot.com
Free spins when signing up and decent profit from 1st few days gaming
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Nicholas
08 February 2025
Comment from uk.trustpilot.com
Signed up for bonus offer . Deposited and played . No bonus credited . Was asked for documents in order to verify which i supplied days ago. Heard nothing and still no bonus . Plenty of spam though
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ian
08 February 2025
Comment from uk.trustpilot.com
rather than help customers who had a contactless payment declined but still pending in their accountthey cannot be bothered and make it so this pending amount remains out of their balance until 8 days pass , this company are the pitts and i personally wont bet there ever again, avoid like the plague
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Shaun Newbold
08 February 2025
Comment from uk.trustpilot.com
Promised to pay out but then made every possible excuse to avoid paying, They still owe me over £1k
Conor Mclarnon
21 February 2025
Comment from uk.trustpilot.com
If I could give zero I would. Some of the worst slots I have ever seen. Dead spin after dead spin. When trying to find out the amount you have deposited compared to the amount won it never works and there are consistently problems on the site. When asking for help you are better asking the wall as they close chats without responding. Give you literally 60 seconds to 2 minutes to reply and then end the chat or just out right call you a lair.If you want to waste your money, throw it down the toilet before using this site. Not worth the hassle and the customer support is even worse.
If I could give zero I would. Some of the worst slots I have ever seen. Dead spin after dead spin. When trying to find out the amount you have deposited compared to the amount won it never works and there are consistently problems on the site. When asking for help you are better asking the wall as they close chats without responding. Give you literally 60 seconds to 2 minutes to reply and then end the chat or just out right call you a lair.If you want to waste your money, throw it down the toilet before using this site. Not worth the hassle and the customer support is even worse.