Betfred PLAYER REVIEWS(3299)
Ryan
20 December 2024
Comment from uk.trustpilot.com
Absolutely disgusting site been kicked out of my account you robbed me 250 pounds and I can't get intouch with anyone rubbish
Ivan
20 December 2024
Comment from uk.trustpilot.com
They lied to me about cashout, I tried 10 times, the bet was not closed, just by giving it a change in the odds, we give it 20 cents more and so I can't close it for 30 minutes until they scored a goal, then no
Lee Andrews
20 December 2024
Comment from uk.trustpilot.com
Misleading pop ups offering extra credit when you have to spend more than it says and you have to bet on set things to get the bonus credit MISLEADING Rude unhelpful customer service staff. Never used Betfred or anyother betting app before and when my £10 Gone, i won’t be using them again
J Baker
20 December 2024
Comment from uk.trustpilot.com
All rtp rates are fake, dont use online casinos. Laws changed so make rules themselves. Avoid anyting 'exclusive' if you do deposit. Will regret it
GRAHAM L
19 December 2024
Comment from uk.trustpilot.com
Should be easier to navigate poor website picking horses adding to multiple’s can’t find sp betting no best price up or down skinny odds.
customer
19 December 2024
Comment from uk.trustpilot.com
Because you guys are very helpful, I couldn’t understand why I kept being asked to resend emails to resolve a problem I had until one of your staff said check your account email address it was then I found I had not entered it correctly. Many thanks to you all
Rhys
18 December 2024
Comment from uk.trustpilot.com
I signed up for 200 free spins. Spent £20 rather than the minimum £10 needed for the free spins. And 5 days later I’m still waiting for my free spins even tho it stated within the first 48 hours.
Marie
18 December 2024
Comment from uk.trustpilot.com
Can't leave house with illnases so enjoy playing always rewards I recommend u the best iv played
Honest
18 December 2024
Comment from uk.trustpilot.com
Promotions like free bets,money back if you miss by a whisker and lots of freebies
Christopher
18 December 2024
Comment from uk.trustpilot.com
Disgraceful - closed my account, fair enough, no chat, no telephone, just a ropey email response without explaining what will happen. Incredibly poor customer experience. DO SOMETHING
William Hinds
18 December 2024
Comment from uk.trustpilot.com
Web site running very slow and glitching alot while watching live tv,also really disappointed that your site doesn't offer betting in running on horse racing.
Lee
17 December 2024
Comment from uk.trustpilot.com
Too be honest I signed up for 200 free spins twice an only got it once I like the games there goog
William Youle
16 December 2024
Comment from uk.trustpilot.com
I think that the website is very difficult to use and I keep having to go back in as it cuts me of at the smallest of movements within the site. When I do try to go in again I have to change my password and it's very frustrating.
Paul
16 December 2024
Comment from uk.trustpilot.com
I think a Free bet £££ should be a Free bet... Example you have £20 of free bets you should be allowed to use that wherever however you want I agree that a free bet shouldn't be allowed to be withdrawn
Stephen Jamieson
15 December 2024
Comment from uk.trustpilot.com
Here we go again with Betfred. Each Saturday there seems to some problem with this this company and its inability to run a website properly. Some Saturdays the website goes down and doesn't allow bets to be placed on sports but they have hit a new problem this week, withdrawal of winnings. Trying to get help is absolutely hopeless. Live chat is disgraceful and Email responses are pitiful.Betfred needs to be closed down, it's absolutely shocking. How these companies are allowed to operate the way they do is scandalous. I have already written a review about this company that they want taking down so I'm sure this one will be the same. They do not like criticism. Beware of this company. Once I receive my funds then my account will be closed down. I'll return to one of the other betting companies.
Derek
14 December 2024
Comment from uk.trustpilot.com
It's a great experience with great games to choose from my favourite is fishing frenzie and the chances of winning is really good to so many thanks to betfred for these experiences
Ms Kim Summerlee
14 December 2024
Comment from uk.trustpilot.com
Spent over 100 pound and still no free spins although they say at registration you get them. Emailed and got a email back to say they had received the email and someone will get back to me in 12 hours 🤬🤬 jokthis site
the man
14 December 2024
Comment from uk.trustpilot.com
Their games are just mathematically impossible.... I have a MSc in Mathematics and their game odds literally make no sense...There is absolutely 0 chance their RTP is 95% on a particular game I've spent £1,000 on.... On 20p spins no less!If you are partial to gambling, use another provider. This one has been created by con artists to rinse you.How this website is still running is unfathomable. There is no way they've passed the audits, absolutely no chance.
Chris
13 December 2024
Comment from uk.trustpilot.com
You absolute legend,had a nice little win yesterday,thought I’d have a little flutter this morning and wow,a £20 stake on the slots brought home a £500 win,thankyou betfred for making my day,came in on the free spins from game play,thanks guys and gals
Emma Jane
13 December 2024
Comment from uk.trustpilot.com
I haven't won on this site yet on foxy bingo I won on my 1st bingo game I thought I would try bet Fred but I haven't won on Betfred yet
Paul Brannan
13 December 2024
Comment from uk.trustpilot.com
The slot games on this site are the worst I have came across from a major bookmakers. Returns are shocking, you get into the bonus game and are lucky to win 5 times your bet.Don't use this site if you like playing slot
Jo p
13 December 2024
Comment from uk.trustpilot.com
i am tegistered with gamstop yet they allowed me to open an account and blow lots of money while i was in a mental health crisis. customer service is awful. you cannot live chat you cannot phone you cannot get propper help via email as the lie and say your email you are emailing from is not the righg one. god dam disgusting the situation they behave with people with mental health issues. Avoid
Steven
12 December 2024
Comment from uk.trustpilot.com
Very clear instructions and guidance. The only thing that I think should be applied is best odds guaranteed when your betting on line. In general though very pleased with the service.
JOHN
12 December 2024
Comment from uk.trustpilot.com
Results pay out could be quicker pages hard to negotiate at times
Robert Hartman
12 December 2024
Comment from uk.trustpilot.com
Not the easiest app to navigate at first but getting used to it now and would recommend it
Colin jordan
12 December 2024
Comment from uk.trustpilot.com
Unfortunately my son of 14 joined your betfred and lost a lot of cash, please would you in the future make sure ID is more strict l will shut this account down
Fraser Ross
12 December 2024
Comment from uk.trustpilot.com
I joined with the pay £10 and get £50 back. Used £30 even though the framework they use is incredibly outdated. The betbuilder in particular is a joke as half thee players aren't in there. Went to use my remaing £20 free bet and it had gone? Was placed in a queue for the live chat, wating over 40 mins, to be told abrubptly that free bets need to used within a WEEK and its very clear! Well its not clear as I would have known and acted on that and it doesn't send outa good message under the betting responsibly banner to encourage people to use £50 in a week. Was contacted by CS for feedback and received no response. Now gone in to empty my account of the massive 66p left in it and now told the minimum withdrawel is £5. Quite incredible how bad thiss lot are compared to sky, Pp etc.
polly
11 December 2024
Comment from uk.trustpilot.com
Big fat 0. Still kept my account closed after I spent £170,on a game building for free spins. Then tried saying I wasn't self excluded on a old account,yet It was not removed and no 24 cooling of period, and aside fom that slots are the worst ever dead spin after dead spin.
Mr Michael Gaffney
11 December 2024
Comment from uk.trustpilot.com
So, I've been with Skybet for 10 years now, and it's been good in parts. It just seems now that they are skimping a wee bit on the special offers. Also, best price guaranteed is a thing of the past with them. They have always played match 6 scores to win at the footy, That's gone too. I decided to give BETFRED a wee go, right away, massive differentials on prices, offers all across the sport book. I must say I'm really pleasantly surprised. Michael Gaffney.
Richard
11 December 2024
Comment from uk.trustpilot.com
Easy to deposit and withdraw through bank transfer, easy game to play and fun bonuses.
Pierre Hervel
10 December 2024
Comment from uk.trustpilot.com
I am getting tired of having to log on every time I go to the bathroom.Why can't you do like for example SKY,WILLIAM HILLS.I log on in the morning and I DO NOT have to log on again when I come back into the room.
Dean Marsden
10 December 2024
Comment from uk.trustpilot.com
So is normally a great betting platform however I got 200 free spins and rthe game I chose to play kept freezing every two spins maybe u got 3 spins in a row before I had to close app then reload it to play again before it feoue and I had to repeat the same close it open it blah blahI spoke on live chat however never got any kind off resolution
Stuart Shepherd
09 December 2024
Comment from uk.trustpilot.com
Bookmakers are not generally positively reviewed and, I have to say from experience, understandably. However, I have punted with Betfred for years and apart from occasionally limiting my stake I have never had any issues with them and can only describe my experience of them in positive terms.
James
09 December 2024
Comment from uk.trustpilot.com
I have made a complaint to Betfred yesterday regarding an online bet in running. I placed a bet of 100 pounds on Chelsea while they were trailing Tottenham early in the second half at 10/11 win or draw.This would be return of 90 pounds plus of profit, to cover the 100 pound bet that I had placed on Chelsea to win outright pre match in case of Chelsea losing.The bet was accepted but has subsequently disappeared from my Betfred online account!I have requested for an explanation but received nothing!
customer
08 December 2024
Comment from uk.trustpilot.com
Just another scam site with horrendous one sided slots hundreds of losing spins zero bonuses 100% not worth wasting money here SHOCKINGLY BAD AVOID. I can honestly say I’ve never played a game on and off for TWO weeks hundreds of spins without a single bonus but I have here
Marcel Totorean
08 December 2024
Comment from uk.trustpilot.com
Honestly is first time when I'm playing with them.i played 60£ and got back 200 now just waiting for my redraw to enter in my account. Don't have a clue when but hopefully soon cause my card is enabled for fast payments.Currios to be honest how long will take for the money to go in my account 🤔🤔
Nick Lockett
08 December 2024
Comment from uk.trustpilot.com
As an occasional bettor, I recently saw a sports offer on the website - place a 10 pound bet and if it loses 10 pounds would be credited as a free bet. Great. I placed the bet in good faith which lost however no credit to the account was made. When I questioned this via customer services I was told that trading restrictions were placed on my account in 2021 and I was not eligible for this offer. I made the point that this was 3+ years ago and I have since forgotten -unsurprisingly. I asked if on this occasion the offer could be honored by BF as the bet was placed in good faith which was rejected. I also made the point that BF was happy to accept the bet and there was 'no opt' in to the offer which is common on other betting websites. I understand on other sites that if accounts are restricted, when players try to opt in to offers they are informed they are advised they are not eligible - clear, transparent and fair. I suggested BF should consider offering this option to players in the interests of continuous improvements. This did not appear to be acknowledged. For balance, the customer service team who dealt with my query were polite, professional and timely in their responses and this should be recognised. However, overall I don't consider BF have been fair on this occasion and feel other players need to be warned.
Foomanchu
08 December 2024
Comment from uk.trustpilot.com
Great site.Easy to navigate.Has all my favourite slots .
Maciej
08 December 2024
Comment from uk.trustpilot.com
You did ask for it ! Constant problems with bets , page doesn't even work at this point . Waste of money and time . Who cares if you giving free bets if your availability is terrible.
Keith
08 December 2024
Comment from uk.trustpilot.com
Sign up offer is really good but I was denied it as apparently someone had signed up with the phone number, which is my number so it’s very odd as I’ve never signed up there before so that was annoying
David Walsh
07 December 2024
Comment from uk.trustpilot.com
If there was a zero it would be given, cashout options not available 90 % of the time, customer service absolutely shocking. Spend your money with a reputable betting firm, not a con site
Jason
07 December 2024
Comment from uk.trustpilot.com
Pay outs on games are awful it costs you £100 to get a feature and when you get one you get less than £20 back put £100 in yesterday and never even got a feature so sticking to the horses now so not playing the games again
Josh
07 December 2024
Comment from uk.trustpilot.com
Co.plete waste of your time playing this site your better off playing mrq I spe t over £50 today alone on 10p spins trying to drop a scatter didn't even get a single scatter that's 500 spins at 10p value iv played over £400 in total over few months and iv never had a scatter pat more than what I'm putting in I dropped 5 scatters on big bass splash so 20 spins stake was £2 I had all the upgrades 2x, 2 extra spins more fisherman more fish and hooks guess what I won (0) are you taking the pi.. I have sent all my videos to gambling commission I can promise everyone that reads this stay clear of this website there a complete joke
Chris
06 December 2024
Comment from uk.trustpilot.com
Been using betfred for about a year,only play the same game on the slots,£1 a spin,main prizes,£5 to £2000,I’ve had the £100 a good few times,even had £500 during the summer,so it can be done,just need the 2 grand before Xmas lol,payouts always in account within 24 hours,off course there is dead spins and times when you get nothing but that’s gambling so overall will continue to use betfred online
Gina
06 December 2024
Comment from uk.trustpilot.com
Really good offers everyday compared to the sites I normally use, first withdrawal was super fast compared to other sites
Trevor
06 December 2024
Comment from uk.trustpilot.com
The Romford branch was In 4th of December playing fruit machine. When the person playing leaves a machine the person that works in there comes over opening it up slamming the doors every time and it's very distracting. Will not be going in again.
Antonia
06 December 2024
Comment from uk.trustpilot.com
Registration was quite quick and straightforward! Honestly, My only issue is the unnecessary delays and time restriction before availability of New customers welcome Bonus offer. Still waiting
zhenya ivanova
06 December 2024
Comment from uk.trustpilot.com
So, i registered on 28.11, as soon as i piled up winnings in excess of £12K, my account was suspended in the middle of spins without ANY warning 2 days (!) later. A phone call was never made as prompted, their tel. line does not respond, nor does the chat option. What strikes me as a paradox is that in order to “investigate” my account they did not ask for a proof of ID, proof of address, (which would make sense); nope - my payslips. Containing sensitive information such as NIN, DOB, bank account details, address. It does not make sense. My impression is making it hard/ impossible to withdraw £12 + winnings. The “customer support” email provides semi-automated response: “your documents are reviewed by another department”. Untrustworthy. It seems that i have to get a 3rd party involved.
Cm
06 December 2024
Comment from uk.trustpilot.com
Said 200 free spins within 48 hours whem depositing 10 pound got nothing and no use on live chat kept ignoring me
Alicia Louise
20 December 2024
Comment from uk.trustpilot.com
It is okay it would be better if you was guaranteed some free spins on the casino instead of possible free spins if that’s not the case then should give out free spins more often on that promotion other than that it’s great
It is okay it would be better if you was guaranteed some free spins on the casino instead of possible free spins if that’s not the case then should give out free spins more often on that promotion other than that it’s great