Betfred Review

Betfred have closed my account completely with no reason whatsoever no email nothing I had bonuses still to use. It’s funny when you start to win more than lose your account gets closed avoid at all cost because if you start “winning” they will close it and tell you they don’t have to give you a reason (I put a random date in case they come back with we can’t find no info I can’t remember what date but don’t be fooled.

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An hour and I have still not got my winnings paid into my account. They are quick to take your money, but slow to reimburse winnings.Other websites are nigh on instant, but this site is very very slow to react.

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A mate of mine had a good week on the golf last weekend were he bet garcia in the liv golf event also mcintyre in the scottish open…Hes like me in certain areas hes not allowed a bet basically because as ive said before betfred used the affordabillity to get rid of punters they dont want…So now the fun begins for my mate going to collect after all we are talking a lot of money, In a couple of shops where hes placed a few bets on the terminals and a few at the counter…One shop gave him £5000 receipts and told him hed get his money within 5 working days to which he did,A day after betfred took the payments back !!! How can they do that???? One return they didnt even give him a receipt and told him it was going to compliance,ive told him this is what its like if you heaven forbid win at gambling you have to jump through hoops,So monday he will open a case with ibas as its a winning bet he will get PAID its just they like to F##K you about when you WIN

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Website to slow and glitches seems to crash a lot Saturday afternoon could not access my bets and last Saturday true or false quiz crashed not a very good site for betting

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Every think is okay, but trying to do the acca for the football, is a bit confusing.Plus I still don’t know how the nifty fifty works.I think you still needs some new slots gameThx

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Yes, you are wonderful and easy for your betting program

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You have let me open a number of accounts even though you have already banned me and took thousands off me again then let me place large bets before banning me again while bets are In play!

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Good site. However no customer loyalty is shown

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Worst experience ever – set up an account and put a bet on while setting up my account – they took my money and then put my account on hold while I verified my ID – I sent all documents over as I live with my parents they wouldn’t accept my mobile phone contract which is an absolute joke as it is a bill! I told them to forget it and refund my money as I don’t have a bill to verify my account other than mobile and they declined claiming it was a bet – despite the money being taken when my account was on hold!!! I wouldn’t mind if my account was not on hold and I done the bet and lost that would be normal but to take it and have my account on hold then not refund is an absolute JOKE! They shouldn’t take until your account is verified they have to be the worst trade I have ever come across ask to speak to manager and shocker just get customer services absolute joke! I don’t recommend there is more robust better structured sites to use

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Transaction history is a bit sloppy, I want to check all my withdrawals without scrolling through tons of transactions. Payouts could be quicker.

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Introductory ad very misleading. Legally covered by small print of course. But the advertised offer appeared a day before the Euros. Their best price England odds enticed me to take up their £50.00 in free bets – only to discover, after the tournament, that the first bet must be settled within 7 days…As the Euros ran for the best part of a month, I obviously not entitled. Silly me …or silly them…shall not use BetFred again

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İts will be better if its give money back sometimes also the bonuses is well there is no bonuses the other website give more bonuses

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Very crap customer service, not listening and not granting free spins. They have technical difficulty registering casino history hence not qualified for bonus in essence. Also forgot to mention that website has been down half of the day today, to further increase my credibility that they have technical issues, and without acknowledging it, they rather deem that your are stupid and talk plain no sense into your face. Live Chat Operator name was Steven, absolute slacker assistant.

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This site amazing, there loads off choices and special offers, I’m really glad I join 😀

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Not a good time for maintenance on your app, just before and during racing, couldn’t this work been carried out after racing had finished or during the night.?

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Easy sign up procedure and great welcome offers.Could have more card markets on football and inplay markets.

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Website that is easy to use and navigate. Easy to understand odds and how my account is. Accessing my messages could be easier.

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Signed up for welcome bonus which was 100 free spins, I opted in which gave me no indication it had gone through or not so I pressed it multiple times and entered the promo code, thinking maybe I entered myself in to 2 but after the 48 hours wait they told me I had already had the bonus even know it was my first time on their site. Won’t be using them again

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Great site fast payouts what gamblers are looking for👍

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I tried to withdraw money to PayPal. It did not go in. I tried to contact customer support and it booted me out and locked my account. It asked me to reset my password which I did and it still locked me out. I tried to contact customer support again and it left me on chat with no response.

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Very easy to place bets, menu laid out so selections can be made easily, paid out quickly after a win using my free bet. Very happy. It would be good to have political bets on a main menu so I didn’t have to search the full site to access

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The flow of navigation through the app.., instant deposits and fastened withdrawals..,Though I would love to always remain logged in on my device since I’ve to log in all the time

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New to betfred good games on it loads infact fast cash withdrawal as well

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Blocked my account because a debit card at the same address was used. Took the money and wouldn’t honour the bet. Now the account is disabled. Called to get my money back and was put on hold to the most shocking music you could imagine. They agreed to put the money back but wouldn’t honour the winnings Who wants to bet with these bandits anyway

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My first experience with Betfred, easy to bet with them, and they have plenty of warnings about not going overboard with betting, also paid my winnings immediately

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Absolute Scam of a company! Depositing money into my account and placing a couple of bets on the Euro 2024 Final. They decided to close my account. Refused to refund any money deposited or any winnings. Also refused to give any reason as to why my account was closed without warning.

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BetFred wouldn’t accept bets on the evening of Euro 2024 Final. They happily took new deposits, then would show error messages when trying to PLACE bets. Support (after a MASSIVE wait) stated:”Due to a large amount of bets being placed at once we are experiencing a few placement issues. The IT team are working on a fix.”Due to BetFred’s IT crash, I missed the start of the Euro2024 Final, I wasted 30 minutes on BetFred, and I lost out on £17 delta of winnings. Avoid these jokers like the plague. The man ultimately responsible is Andrew Daniels, CIO, he’s out of his depth.

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IMPORTANT – WITHOUT PREJUDICE.I have been in contact with the Betfred Customer Experience Team and tge Ringwood Branch and they do not care about Customers as they only want your hard earned money. In my genuine experience they cannot be trusted as they are deceptive, cruel, heartless and nasty as they discriminate against disabled/vulnerable citizens as I have proved.

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As a new customer I wanted to place a bet for England to win in the cup final. After several attempts I was finally able to deposit some money but could i place a bet….no chance. I thought I’d try the live chat but I couldn’t even get through to them. Overall experience was not good at all but it seems they’re the overall winners as they’ve still got my money!!!

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Con company. Take your money and don’t honour their advertised 100 free spins promo. Despite doing everything they said. After spending SEVEN hourd on hold over 3 days told they basically didnt care and would escalate it. After a further SEVEN hours and EIGHTEEN emails they finally replied and said they’d escalate it again. When i said id like to complain and compensation they hung up on me and back to square one. And this is all towards a FIRST CUSTOMERS FIRST EXPERIENCE with them. God only knows how they treat loyal customers. Way to put off a new customer. Shocking customer service and attitude.

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*1. All fine by the company, but support team takes to long to answer any query. Also, whilst waiting, the answer they repeat “let us know if you are still there” is unsatisfactory & unprofessional. I hope this can be addressed. As you know, customers are under pressure & wish to get issues sorted out quickly. *2. When withdrawing on line, it says only £5 can be withdrawn at any one time. This needs to be addressed. With kind regards.

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They making it really difficult to receive my bonus for joining up. Placed a bet and deposited £10, did everything you have to do to qualify for the £50 in free bets but they constantly asking for I.D. already sent my driving licence and utility bill in which is what was asked for but they now asking for selfies and all my passport details aswell. Think I’ve sent enough personal details in now already so I’m not sending more in and of course surprise surprise i don’t get no bonus as promised for joining up

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Scammer of scammers trash casino lost 800 yesterday got 60 pounds in free bets spend it today got 1 pound win of all 60 pounds pathetic

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You take as much money as you can off me but when I win money I have a problem and suspend my account so I cannot bet and I need to talk to your people when I’m up on what I have spent you do not like people winning and to be honest I made money so I will go to another betting site as yours is corrupt

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App runs well but gambling is bad, plus I selected free bet for 10 pound and it took 10 pound from my actual balance

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This was a new site that I visited. I would definitely not recommend this site to anyone. Within 2 days I put in around £1100 and withdrew £90. I had got two to 3 bonuses in during this money in and only gave me between £11/£28 each bonus. I would recommend you don’t sign up to this site. Stay far away. I thought it was just bad luck for me but a few friends also signed up and it happened to them to

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Hard to navigate, slow ,why don’t you put any free bets into your account.

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Worst gaming site you never get bonus on slots you play £2 per go and your lucky to get a 50p win I wouldn’t recommend this site to anyone that’s hoping to win anything

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Fun to play, quick and simple deposit and withdrawal process and overall I find the structure of the site is straightforward and easy to understand.

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I don’t play slots very often and I spent a fair bit and didn’t even come close to winning anything I’d be lucky if I won a fiver so disappointed never again

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Not great with bonuses, I have won nothing at all since joining – maybe I didn’t spend enough but tbh if RTP and RNG was fair I wouldn’t be saying that 3/10 site

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Had no problem with Betfred it’s a very good betting company.

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I still can’t Verify my account it’s letting me deposit won’t let me verify

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I can’t change the odds from fractions to decimal also on betfred casino there ain’t classic game like danger high voltage or montezuma. Also when i play slot and catch bonus there ain’t good amount o win it give 2 or 3 time bonuses and then nothing also i olay some games and don’t even catch 1 time bonuses like yesterday 😭😭😭.

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Missing information on in play games and I rather bet on in play games

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I like been a member the only thing that would work better is getting they spins that I opt in for and still not been giving them

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I am a new customer. Everytime I tried to use my free bet in an accumulator, the app never gave me the option to use the funds! No matter what sport I tried it would not allow this to happen. So £20 of free bets have gone unused, which is extremely frustrating! This experience has put me off using the app for the foreseeable future

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Absolute crap. Don’t waste your time or money! Do the scatter features actually exist in some of the games? Pffft forget it. Absolute rats.

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Got ripped off with a football coupon at weekend cashed out for 160 pounds still wasn’t in my account on Sunday.Did a live chat with them on Sunday got told there was no record off a cashout yet got offered 74 pound for the rest of the bet.Just poor all round.

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Joined last week received 150 free spins for depositing £10. Free spins can only be played on certain games which I get but then you have to use all 150 on one chosen game. Won a grand total of £3.52 then wonvnothing with that. To be honest the games aren’t great at all so I will be deleting my account and wouldn’t recommend it to anyone. Update – regarding Betfreds response I never said anything about the integrity of the site I was saying what happened to me and why I wouldn’t use it again or recommend it 🤷‍♀️

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