Betfred PLAYER REVIEWS(3389)
Karma is coming
08 June 2024
Comment from uk.trustpilot.com
I'll always be back, stay away people if you play livecasino or casino games.Legalised criminals right here. Latvian s c um are allowed to operate controlled wheel games in front of you're yes woth you're money on it.Casually, 24.7 live on air fraudulent activity with no punishment ever given because of corruption.Fk betfred, fk latvian livecasino providers, located in that country because they can avoid gambling laws and fk the gambling commission who are corrupt.Oh and fk you Scott. Ya little shitstain.
Gary Russell
08 June 2024
Comment from uk.trustpilot.com
Excellent easy to use interface able to place bets on all sorts of markets. Looking forward to the football season now. I’d 100% recommend Betfred ps the customer service was perfect. Forget the rest this is the best.
Alison Ransom
08 June 2024
Comment from uk.trustpilot.com
I was hopeful this site was going to be good but turns out you spend doing promotions not to recieve your free spins from it. Over 30 minutes in love chat just for them to say they will send email. Never win on daily free spins unless you spend ten day before only to get ten free spins every time when it states you can earn up to 100. Not a good site.
Arkadiusz Pawlowski
08 June 2024
Comment from uk.trustpilot.com
Fourth day in row spent 70 pounds on silver bullet cash collect game literally I been given a single bonus game. Betfred you are a scammer
Scott Brown
07 June 2024
Comment from uk.trustpilot.com
Do mot use these shops had a winning bet and refused to lay iut said bet was on to late even tho there was still 35 seconds left on countdown disgusting conpany avoid these thieves at all costs
Malcolm Jones
07 June 2024
Comment from uk.trustpilot.com
Great app I've recently joined but I'm having to log in 100 times a day sometimes wen I've been playing roulette that can't be right y can't I stay logged in till I decide to log out
Shawn Gill
06 June 2024
Comment from uk.trustpilot.com
Thought I’ve give betfred ago in the shop ! What a mistake . Day 1 managed 6 bonuses on £2 stake highest bonus paid £22Day 2 £500 in all slots on £2 stake managed 1 bonus paid £25 ! Rest was dead spins or £1/ £2 wins . RTP 92% like fu*k it is ! It’s not betting watching a screen spin for 30 mins just taking , taking , taking . How is it even allowed ? A machine that pays £500 and it costs £500 to get a single bonus that pays next to nothing every time ? Randomly the same thing happens two days in a row across 7 bonuses. !It’s about the gambling commission started revoking licenses instead of fines !’ Where does the money from the fines like ? Nobody knows because the gambling commission lives in the pockets of the bookmakers theWhole system is corrupt!Never again will I step foot in bentfred
Andrew Wilkinson
05 June 2024
Comment from uk.trustpilot.com
Deposited and bet £10 for £50 free bets new customer offer never received free bets 10 hrs after bet had settled got told wait 2 hours still nothing got told 48 hrs system down still nothing then told i am not entitled to free bet as i put lotto code in and should have put summer50 code in which isn't offer I signed up for. Bunch of amateurs got that many promos going on they use every excuse in book. BE WARNED.AVOID!!
Barry Drake
05 June 2024
Comment from uk.trustpilot.com
Absolutely dreadful. U are in a poker tournament. Have good Internet connection. Suddenly your screen freezes. Can't get back into game. Loose all your chips. And Betfred always blame the customer. Always their fault. Well no it is not Betfred. It is your fault. Sort it out or give up trying to allow poker on your side. Total rubbish
Gareth Worton
04 June 2024
Comment from uk.trustpilot.com
Trying to close my account is like trying to get blood from a stone. Ask you to contact customer services but the choice is never getting an email reply or waiting an eternity in live chat. Please get this sorted so I can close my account. On a side note , I didn't have a problem until you randomly cancelled a winning bet and gave me back my stake money. Is that how this site works now? Cancelling winning bets when you feel like it !!!
Milan Bango
04 June 2024
Comment from uk.trustpilot.com
Most disappointing bonus of all time RTP no where. After spending more then 800£ on a game Chronicles of Olympus II-Hades on 2£ stake and full upgrade starting on 25x I won 180£ what is absolute joke. Do better. And don't be fooled I didn't won on any other game. When you think wooow I can win something good here and then it give you most terrible win. That is disappointing. Betfred.com is one of the worst casinos to to get some good win!!!!!!!!!
Mr Josue Jr Bandiola
02 June 2024
Comment from uk.trustpilot.com
So deceiving... on advert they say you deposit £10 and get free spin 50 100 or whatever as first customer but they dont actually give you. Dont trust this site. Betting odds are low too.
Joanna
01 June 2024
Comment from uk.trustpilot.com
Not rating Betfred Iv only played a few times deposited 10 a few times didn’t get no free spins like was told I would and haven’t had a win I have gala and I win nearly every night nice wins too I joined Betfred to compare and so far galas better so far xx
Ryan
01 June 2024
Comment from uk.trustpilot.com
I play mainly fireblaze games,compared to other site's your RTP is very poor.I haven't won anything worthwhile,I wager the same on here as I do on other site's.Disappointed to say the least,I would like to recommend Betfred but don't feel I can at the moment.Reward your player's Betfred,give them a reason to want to login and reason's for recommendations.
Omer
01 June 2024
Comment from uk.trustpilot.com
Bad customer service !! New customer first deposit expecting welcome bonus free spins !! I' been waiting for 3 days!! still not received nothing !! When customer chase it up and asking wheres my welcome bonus !! Yu requested passport driving licence 3 months bank statement for what? To much hassle man
Stephen
01 June 2024
Comment from uk.trustpilot.com
You can sponser the derby by giving poor value to customers only half the meetings best odds but the odds are already shorter than elswhere so how can i take 9/2 no best odds on a horse thats 11/2 best price elswhere???
Carol
01 June 2024
Comment from uk.trustpilot.com
So easy to use and will always use Betfred because they are the best
Robert
01 June 2024
Comment from uk.trustpilot.com
Slots are extortionate never pay, features lucky get over £5 , betting is bad it's like all the others bullies you into what to bet on,(if I want 9 goals before h/t then let me bet on it ) ? Lots better skybet , paddy power bet365 etc
Mario Parrinello
01 June 2024
Comment from uk.trustpilot.com
The Betfred Lotto app keeps on crashing I complained about this back in February Betfred replied back on the 29th May 2024? Why did it take 3 months for a reponse from Betfred, I got a response on the 29th May 2024.Still the app keeps crashing every time I try to open it.I spoke with a customer service provider from Betfred last Saturday who said that they will look in to it but still the same outcome the app has a bug in it.Still not resolved also sent emails to their customer service department.Again nothing has been done.Not good for Betfred, please resolve this issue ASAPso that I can start using the app again
omar ian lumontod
01 June 2024
Comment from uk.trustpilot.com
My account has been restricted i dont understand why? I still have money on that account and once i willget access to my account i will withdraw all my money. Worst!!
John
31 May 2024
Comment from uk.trustpilot.com
Iv been awarded a bounses 50 spins that was ment to be in my account withing 48hrs yet Iv still not recived it why offer promotions then ask what game the free spins you want and not actually award them rather annoying and very frustrating
Leonardo
31 May 2024
Comment from uk.trustpilot.com
Actually a website that does give something back !! Compare to the rest of other site Betfred is so far the best and very genuine
Barrie
29 May 2024
Comment from uk.trustpilot.com
Great site and great odds and very easy too navigate not complicated at all spot on
Mark
29 May 2024
Comment from uk.trustpilot.com
You drew me in by offering free bets and requested items for verification last Friday evening and I returned these by email on Saturday morning. I haven't heard anything further from you since until this email asking for feedback. I think this is poor really (I sent a 2nd email but still no response!)
A.PASHA
29 May 2024
Comment from uk.trustpilot.com
Betfred Southwark Walworth Road..Rude F+t Black girl, Slow at placing the bet, Makes me stand there. Then She don't want to get off the chair to throw the bet slip copy in the bin. Tells me to do It..This shop is not a nice experience and I don't think Your Diversity is Working Betfred?
Joe Therkildsen
28 May 2024
Comment from uk.trustpilot.com
Horrible site, I only meant to deposit $100 twice. It double charged me both transactions and it made me double bet when I only meant to place a bet once.Horrible site do not bet on this site, you are wasting your money. Bet on FanDuel and Draft Kings
Katie
28 May 2024
Comment from uk.trustpilot.com
Absolutely disgusting treatment! Been a member for years and recently they put my account on hold and requested info, I sent them full photo ID back and front, a selfie with the ID, recent bank statements for address, bank cards back and front as requested, called them several times with no help told to wait on response from security team, then they asked for a page on my PayPal which I don't even use may I add with all my details as this wasn't something I could find o then requested a full data file from PayPal and sent them this to which has literally all my personal information on and this was still not good enough I sent them all the screenshots from PayPal to show the page they on about dose not have that info to which they said try on a pic! I do t have one I explained I'm disabled and unable to leave the house hence why I play online bingo and they respond with the same we need a screenshot of that page! I was due a lot of bonuses I had waged on and earned the previous week money all wasted as I have now missed out on those! Absolutely disgusting treatment!! Do not recommend!!
Christopher Ryder
28 May 2024
Comment from uk.trustpilot.com
I had a bet today which said that if my selection came 2nd, the bet would be refunded. I await my £2 !!!!!So far, not so good!
paul moralee
28 May 2024
Comment from uk.trustpilot.com
been a customer over 3 years have a total loss limit of £2205 over 3 years period! I have claimed 1x£5 goodwill gesture in 3 years!! I asked them to review my account after a active week and there is currently nothing due 😂 bonus king? 1 x£5 in 3 years 😂 many sites have Punter bonus every week as in bet 5x £5 bets get £5 back every Monday ect betfred don’t give anything
Sharon Lomax
27 May 2024
Comment from uk.trustpilot.com
It’s complicated making a bet.Even trying to do the Irish lotto is confusing, so confusing in fact I gave up
Liam Moore
26 May 2024
Comment from uk.trustpilot.com
Not the site for me opened an account yesterday started off with 20 pound played few games got 6 bonus on different games didn't win much off them played today big bass bonanza 1 pound stake lost 21 got a bonus won 21.70 played 50p got a bonus lost 9 pound won 11 treble payout on here
Liam
26 May 2024
Comment from uk.trustpilot.com
Awful site how can u get 15 free spins and win 4 pound ive had 9 bonus in last two days and not even won more than 80 pound on all the bonus absolutely shocking site
Mr Robert Sheldon
26 May 2024
Comment from uk.trustpilot.com
Very helpful on the phone showing me how to play 49s and the odds are very good
William
26 May 2024
Comment from uk.trustpilot.com
Know best odds guaranteed.Double odds on one winner in a lucky fifteen.So deleted site.
Conmen
25 May 2024
Comment from uk.trustpilot.com
S c am ming people for years and still continuing. All this site like every other online site is based on algorithm's.You only win what they let you. And lose until your broke.Only greed motivates these parasites on society.
Steven Delaney
25 May 2024
Comment from uk.trustpilot.com
BETFRED'S on line site, has to be the hardest one to navigate that I have ever experienced.Persuaded my partner to give it a go as she wanted to have a gamble for the first time(oh, I wished I hadn't suggested Betfred). As most sites, really easy to deposit but OMG what a nightmare to find your way around bonus. We unexpectedly received a £30 sports welcome bonus 😀. Great as we had already received a welcome bonus on the casino page. So this was confusing as x2 welcome bonuses but most promo's state only one. Now..trying to work out available bonus funds remaining, is a different story. Surely we don't have to read through all gambling transactions (over 300 pages). You seriously need to have 1 account page that lists all/any/used/expired bonuses available and covers sport/casino/live casino/games/bingo/virtual/poker pages. For example i was on sports page looking for my bonus credit availability and clicked on my account and all we keep getting is casino bonuses. Telephone service is very sub standard. Waited over a hour to get through only to be spoken down to, with no help whatsoever.
Callum
25 May 2024
Comment from uk.trustpilot.com
Dont know where to startCreated account nearly 2 months ago and went to withdraw 1012 and i also had 1250 in my account. They closed my account as i had another account which was suspended which i forgot about. I opened this account with no fraudulent details which i have proof of address correct daye of birth. They now wont release any funds and they are being retained according to customer service. Including all deposits so basically its theftCurrently in talks with ukgc so will update once i know more
Ronald
25 May 2024
Comment from uk.trustpilot.com
I am currently happy but I haven't quite got to grips with getting from page to page. Probably because I'm not used to following instructions, it's more of an age thing but it will take time.
DAVID WILSON
24 May 2024
Comment from uk.trustpilot.com
Stay clear of casino tryed 6 different games at 20p a spin with £10 on 5 games £20 on 1 game all 20p a spin won nothing on any did not even get 3 bonus symbols for bonus game daylight robbery
Ryan Gold
24 May 2024
Comment from uk.trustpilot.com
Free £50 bet offer when you deposit £10…won off the £10 and then they asked for all sorts of bank statements to give me my offer 🤣🤣 wouldn’t have got those if I’d lost. Won’t use these frauds again
Phil Brady
24 May 2024
Comment from uk.trustpilot.com
Betfred woodhouse best shop in Sheffield.Superb customer service thank you for sorting a coffee out for me x
Polish Things
23 May 2024
Comment from uk.trustpilot.com
ordinary thieves, over £1000 spent in a few days, thieves, I do not recommend, they cheat and in the end they laugh in your face, if you want to lose money this is a great way.
Graeme
23 May 2024
Comment from uk.trustpilot.com
Your cash out facility is nonsense, do you always suspend cash out facility when 10 mins to go, make offer however ridiculous, let the punters decideYou ask when experience occurred, I have been on your site 3 days, it's happened 3 days on the spin, in your defence you have predicted correctly but the punters feel that they have no backup, make a ridiculous offer rather than bottle it, try being better than the other websites or at least equal
edward
23 May 2024
Comment from uk.trustpilot.com
THE RESPONSE BELOW FROM MY COMPLAINT PROVES THAT BETFRED DISMISS CUSTOMERS COMPAINTS BY NOT RESPONDING WHEN THEY SAY THAT THEY WILL. THEY DO NOT REPLY TO EMAILS AND YOU ONLY HAVE TO GOOGLE TO SEE FINES MADE TO THEM BY THE GAMBLING COMMISSION AND A PUNTER DENIED A PAYOUT WHO TOOK THEM TO COURT AND WON. BELOW IS A PREVIOUS RESPONSE ON HERE THAT THEY DID NOT FOLLOW UP.Reply from Betfred3 May 2024Good morning, Edward,I hope you are well, and thank you for taking the time to leave a review.I'm sorry we have not met your expectations on this occasion.However, so I can review your concerns in full, please email your query to customer.(EMAIL PROVIDED), and we can look into this for you.Kind regardsScottBetfred Customer Experience TeamSo now I have another response below, this is the 3rd one saying EXACTLY the same and I HAVE provided the ref number and my mobile but they never ever get back. What other professional companies would ignore customers on this scale?
Mohsin Siddiqui
23 May 2024
Comment from uk.trustpilot.com
Recently played at Betfred website online gaming on 22/05/24. After deposit start playing then place few bets, few minutes later playing receive message about website maintenance and game will be close in 1 minute. Completely unreliable gaming. If you going for maintenance then members should be informed by alerts via email or messaging also inform before deposits money not when someone plays and place bets after loosing some bets received pop-up like game will be stop in 1 minutes completely unfair. 23/05/24 left cash to play later because of maintenance. Spinning of roulette wheel without betting is fine as soon place bets system show circle ⭕️ then bets freeze, their system eat your money and you can’t get back because no available at their chat rooms to solve the matter, very careful guys completely unreliable Betfred casino compare to other UK 🇬🇧 online casinos, worst recent experience.
customer
23 May 2024
Comment from uk.trustpilot.com
Good offers best odds guaranteed and 2nd place refunds
James
23 May 2024
Comment from uk.trustpilot.com
As someone who is severely sight impaired I find it very difficult to navigate around this site because it doesn't operate in dark mode.
Anonymous
22 May 2024
Comment from uk.trustpilot.com
Reliable UK regulated bookmaker. Site intuitive and easy to use. Good range of markets. Very quick payout.
R F
22 May 2024
Comment from uk.trustpilot.com
Appalling customer service and no help.Tried to use their online chat! nothing. No one replies to emails either!! 24 hour customer service is a lie.They stole money from my account, no apology and ignored my emails.AVOID AT ALL COSTSThey're are seriously corrupt and are just after your money and to create you into a gambling addictI would give -10 if I could for a review
Josiah
08 June 2024
Comment from uk.trustpilot.com
Very good system and efficient to use
Very good system and efficient to use