Betfred PLAYER REVIEWS(3389)
Leonard
08 May 2024
Comment from uk.trustpilot.com
I can’t access my account have sent driver license and my passport as id. Now you want my bank statement which I don’t release to anyone. If you could just return my balance please. Thank you
G Parry -Chadwick
08 May 2024
Comment from uk.trustpilot.com
I joined the app as they said you’d have £50.00 worth of free bets so we placed our first bet via PayPal and then we find out you have to use debit card it’s not made very clear so will be deleting the app
Jakub
08 May 2024
Comment from uk.trustpilot.com
Live chat experience was one big Lies (we will pass the matter to other members who will be resolveing issue please wait for email) I second week end nothing happened...lame mean while I send two emails expressing my frustration and disappointment plus explain whole situation....
Colin
08 May 2024
Comment from uk.trustpilot.com
Must say I've been on just about every betting site going,very surprised at betfreds app,easy to navigate,paid me quickly into my bank,the app has personality and has lots to offer,maybe a free game every day would be good.
Customer
08 May 2024
Comment from uk.trustpilot.com
Should have switched sooner, was with the other bookmaker and I had just had enough. Poor prices, app crashing and random rules. Thought I would try Betfred. Betting is slicker, prices better and just feels right. I bet horses 🐎 so I had a couple of nice winners. Which is always a good sign.
08-03-2017
08 May 2024
Comment from uk.trustpilot.com
They do what they say as regards offers they offer competitive prices and extra places regularly. there are better offers out there from other companies though.
Angharradd
08 May 2024
Comment from uk.trustpilot.com
For a start I’ve moved to a different site that doesn’t take 4 weeks and 12 attempts and different story every time all this to get verified on the site and still can’t so no thanks
Linda McDermott
08 May 2024
Comment from uk.trustpilot.com
I have an online account with Betfred and I find it very easy to negotiate. I belong to a Horse Racing Syndicate,so find it convenient to place a bet, if I cannot attend the racecourse where my horses are running.
albert
08 May 2024
Comment from uk.trustpilot.com
I think it’s alright but to many of your offers seem to be on casinos encouraging people to get hooked on them that’s not encouraging safer gambling
Jean-mari Muller
07 May 2024
Comment from uk.trustpilot.com
I would not recommend this to anyone.It is the best scam ever dressed in uniform....If you like to struggle then this site is for you.They take money from your account and it takes several mails, phone calls just to get disconnected each time 7 days for a resolution.When you bet R5 or higher on free spins they don't pay your lines, and when you R1 bets the pay you for the same line R12 or R8. I don't know how to upload the screenshot but have proof.PLEASE DONT MAKE US OF THEM...THE DON'T EVEN KNOW THEIR OWN POLICIES.
Jayne
07 May 2024
Comment from uk.trustpilot.com
Good odds on racing bets. Logging in can be clunky and its difficult to view fields on screen when making a deposit. I find the font extremely small on my phone. I would also like yo be able to watch the tacesbut cannot see where I can do this? Withdrawal was easy though.
Michael Barnett
07 May 2024
Comment from uk.trustpilot.com
They are the only Bookmakers that offer Permutations for the Irish Lottery online. I have lots of football bets and I always compare prices before placing a bet. On EVERY occasion NOT SOME but EVERY occasion BETFRED prices are the most generous. The BETFRED website is so easy to navigate and find any sport you're looking for very easily. I have Accounts with all the major Bookmakers and rate BETFRED well ahead of any of them.
Cord Richard
06 May 2024
Comment from uk.trustpilot.com
How, do they get away with those roulette games they have on the fobts. Christ with that green bar on the side you practically got no chance. Surely this shouldn't be allowed. I lost £20 in 2mins without even a spin of the wheel Gobsmacked. When they reduced these machines to £2 a, spin roulette should of been removed off them. It looks, like this has, been brought in through the backdoor. I will be sticking to a bricks and mortar one in future.
G G
06 May 2024
Comment from uk.trustpilot.com
Gambling sites typically use algorithms and mathematical models to set the odds in their favor, ensuring they make a profit in the long run. These odds are carefully calculated to give the house an edge over players, making it more likely for them to lose than to win. Additionally, the odds can be adjusted dynamically based on various factors, such as player behavior and market conditions, to further optimize the site's profitability. Overall, the odds are designed to favor the house, ensuring that the site makes money regardless of individual outcomes.
Shaun Cowdery
06 May 2024
Comment from uk.trustpilot.com
If you like depositing money and never getting bonus be my guest ,the most rigged gaming experience out there !!!!! For example ,, deposited 500 ... had 250 2 pound spins playing fishing frenzy ,, had 57 teasers ie.....just the 2 bonus ,not the 3 u need for the bonus ,,,that is outrageous,,,nothing to do with luck, this has happened on numerous occasions ..the rpg isn't correct !!!! Avoid like the plague !!!! I'd give 0 stars but can't!!! Robbing cnuts!!!!!!
Bradley Knight
05 May 2024
Comment from uk.trustpilot.com
DONT BET WITH THESE WANKSTAINS had 6/7 winners with cash out them they REMOVE In play markets on a big game ( bundgaliga ) on the 80th min !!! Utter scumbags
Ben
05 May 2024
Comment from uk.trustpilot.com
Awful experience I betted £10 to get 200 free spins never got the spins and they cancelled my bonus without me knowing scam do not waste your money
Stephen smith (culture like)
04 May 2024
Comment from uk.trustpilot.com
Absolute joke of a bookmakers.i asked them to turn off casino as I had an accident when on holiday. And was off work for several months. I found I was gambling to much out of boredom people.they than blocked my account and told me to go to gamblers an on .it was my 1st week with them and had only spent around €50. Waste of space
Alex
03 May 2024
Comment from uk.trustpilot.com
I joined this site few days ago also i love to play pragmatic games and few more provider games but seem slots are rigged doesn't pay out maybe i do 1000s spin whit different pragmatic games so i lost it 450£ since few days .probably gambling commission uk don't check it properly which is under ukgc license. Seems all casinos which is under ukcg star to Rob uk players after pandemic.. so better stop.play gambling my opinion
Mark
03 May 2024
Comment from uk.trustpilot.com
Again why can’t Betfred pay a withdrawal request? they take £200 out of my bank immediately when I deposit but I have to wait for Lord knows how long to receive my withdrawal, Paddy Power for example pay immediately and I mean immediately, what are you doing with the cash?
Sally
02 May 2024
Comment from uk.trustpilot.com
I’ve recently joined betfred a great site you can play bingo and have a little fun on the slots I like the extreme room but I tried the fluffy favourites bingo room that was great as well, there are lots of great bingo games and slot games to play a lovely bingo sight I’m enjoying it throughly thank you
edward
02 May 2024
Comment from uk.trustpilot.com
so I have emailed them asking for my email to be seen by Fred Done and they have not responded. They said that because I was taking my case to court they could not comment, well I cannot afford court costs so they have an oprtunity to explain why they allowed me to spend as much as I wanted for a year, even though my incomings were less than my outgoings. They did not take into account that I was using my house sale money and allowed me to spend the lot. They have been fined by the gambling commission for doing exactly this so they did wrong and have refused to accept this. It makes me laugh at the adverts going on about safer gambling and making out that they care, well they dont.
Ken Talbot
02 May 2024
Comment from uk.trustpilot.com
All bookmakers the same . Lost millions through covid ... so basically rigged there machines to recoup the losses... which they did ... but seeing how easy it was to Rob the customer they carry on doing so ....
Oliver
02 May 2024
Comment from uk.trustpilot.com
Poor site wouldn’t even let me deposit more might as well have just given them money no chance off winning. rubbish
simon Cox
01 May 2024
Comment from uk.trustpilot.com
I opened a new account on Monday and my first bet was settled Tuesday evening , rang customer service to enquire about my free welcome offer and spoke to a friendly efficient lady who sorted it out in no time . First class customer service, well done
Brian
01 May 2024
Comment from uk.trustpilot.com
Poor communication from Betfred when I was asked for documentation I submitted and got an email to say may account was verified so I thought I withdrew my money and waited 3 days did not receive the money when I went on to chat they requested more documentation. Instead they should of emailed a requested instead of me waiting 3 days to find out why
Lee
01 May 2024
Comment from uk.trustpilot.com
After using betfred app for years with no problems I went to deposit yesterday and was told account closed....I contacted customer services( ah joke) and was told they didn't have to give me a reason they could just close it...I use the app as I have problems walking to betting shop...I have never gone close to my agreed limit or spent thousands on site so no laundering problems...I asked what about free spins I'd accrued as per the promotion asking me to spend a certain amount which I did to be told well you've lost them...customer service is non existent no explanation about any problems years with them to be closed for no reason...beware if your depositing they can close your account and keep any money deposited
Lee
30 April 2024
Comment from uk.trustpilot.com
Taken Al day to settle big bets on winning horse I had to use more money to carry on...no happy about as a customer who spends money ..won't be using much longer systems slow and poor
Roger Pegler
30 April 2024
Comment from uk.trustpilot.com
Customer service is spot on …great site for finding value
Mr Bernard Cavanagh
30 April 2024
Comment from uk.trustpilot.com
The site is very good, but as a new customer, I do struggle with understanding promotions, or find out if I have any free bets or other benefits.A section for my rewards would be helpful.I hope this is of use to you.Thanks,Bcav2
Jay Dhillon
29 April 2024
Comment from uk.trustpilot.com
Football coupons and cash out is difficult and complicated
dennis
29 April 2024
Comment from uk.trustpilot.com
print could be bigger on racecards
laurence
29 April 2024
Comment from uk.trustpilot.com
Pls find a way to show Open Bets more readily.Also, the site occasionally switches without warning from Sports to Casino. A nuisance,Generally, though, a smooth, colorful experience.
Mr Roy Heer
29 April 2024
Comment from uk.trustpilot.com
Betfred are a corrupt operating online gambling site who rip there customers off on there rigged slots , theres no point playing on there rigged site you will never win Betfreds response to a complaint is to ban you from there site as they dont like the truth, people stay clear of there rigged slots there a con
Mihail
29 April 2024
Comment from uk.trustpilot.com
it is very very organized the games i really get pleasure to spend my free time thanks to the platform very well done
Sam br
28 April 2024
Comment from uk.trustpilot.com
Firstly betfred have this 100 mystery free spins thing where if you spend £10 you get a chance of between 10-100 mystery spins. But its completely crazy odds to get more than 10 free spins.Secondly I've deposited a lot of money on the site over a long period and 4 days ago they asked me for proof of income, bank statements etc which is fine but restricting my access is not and its slightly dubeus ask me about individual transactions from my family.Basically don't fall for their mystery free spins nonsense, as its not a mystery. You'll always get 10 spins and secondly don't leave any money in your account as their customer service is that slow that they can't make a decision on a bank statement for several days.Quick to take your money, slow to give you a service.
Kyle
28 April 2024
Comment from uk.trustpilot.com
Not to bad tbh could give me more money than I put in but it is what it is
Stephen
28 April 2024
Comment from uk.trustpilot.com
Don't get a bonus or scatter your just taking money off me at the moment or am I doing something wrong
Mark
28 April 2024
Comment from uk.trustpilot.com
Quick enough to take for example £200, but god forbid if you win and try and withdraw, prepare to wait for your funds, all the other betting apps pay within minutes of withdrawing, not this one. Oh no.
Ryan Broom
28 April 2024
Comment from uk.trustpilot.com
Very bad , just takes money ,, gave me a cupple of wins to start when I joined and then now does nothing but strip money from me win zero wins,, almost seeming to be like a scam website
Craig
28 April 2024
Comment from uk.trustpilot.com
App is very slow and you need more rewards like Coral and sky they give lots of free stuff away
Wesley
28 April 2024
Comment from uk.trustpilot.com
I think it's great what they give you I think they're brilliant how they treat you I think you're amazing and I would like a few free spins if that's any help
Sylvie Stroud
28 April 2024
Comment from uk.trustpilot.com
No free games. Took so many emails complaining before I received my 150 free spins. Other sites give more bonuses and free games.
Anthony
27 April 2024
Comment from uk.trustpilot.com
Started using my betfred account first timeIn years depositing a lot over a few months .Tonight I couldNot gain access to it so I went in to chat and I was told the company have decided to close my account and that it was a business decision but no reason why . I’ve made a complaint and would like every single penny I put in to this site sinceThe day i started playing again back .I screenshotted everything including bank statements and conversation logs and will take it all the way .
David
27 April 2024
Comment from uk.trustpilot.com
DONT JOIN BETFRED!!!!!,,,,,,,BAD SITE BAD STAFF ,untrained and all have attitudes ,,,,,,they also don't pay out if you win ,,,,,,,,placed 2 handicap bets on Brighton v city game,one of which came in,they paid out on the one that didn't win and never paid out on the one that did win ,hours and days off phone calls result in staff don't know and hang up on you ,,,,,,,,real clueless..
Mark Petruska
27 April 2024
Comment from uk.trustpilot.com
Do not join I'm 5t0 pounds down no withdrawal and deposited 40 pounds played on same game NOT ONE SCATTER AND ONLY A 25P WIN SCAM SITE DEFO
the twins
26 April 2024
Comment from uk.trustpilot.com
Rubish total waste of time spend hours of playing for nothing no offers tried about 20 games try different company this is rubish
James Smith
26 April 2024
Comment from uk.trustpilot.com
BETFRED, LAGNEY SHOPPING CENTRE, THE WORST EXPERIENCE, JADE, AND OTHER GIRL WITH GLASSES, RUDE, JUST HORRIBLE SHOP..!!! PLEASE EMPLOY SOME CASHIERS WITH A BRAIN..!!!
J Gibson
26 April 2024
Comment from uk.trustpilot.com
Updated website is awfulThis has to be the worst upgrade I have seen, I have used your company for several years, mainly for Lotto & Nifty50, when looking on browser or app you have to change the date every time to check results, then filter, oh and then try work them out as they are no longer in numerical order these were nice and simple and now long & complicated have to reset and change dates several times a day, think I will be looking for another provider with an easier to use system, this speaks for a family of 4 that al use your services
Kenneth Doyle
08 May 2024
Comment from uk.trustpilot.com
Well mixed feelings about Betfred compared to Bet365. Bet 365 always give you a chance to cash out before the games have started the full amount unless prices change, also Bet365 on football always pay out a win if your team goes 2 goals clear regardless of the final result, thats two negatives Ive noticed, probably need to change things before the football season starts again
Well mixed feelings about Betfred compared to Bet365. Bet 365 always give you a chance to cash out before the games have started the full amount unless prices change, also Bet365 on football always pay out a win if your team goes 2 goals clear regardless of the final result, thats two negatives Ive noticed, probably need to change things before the football season starts again