Betfred Review

Absolutely disgrace of a service. By far the worst online bookies app by a mile. Shamelessly misleading promotions to reel you in and take your money & they’re certainly quick to worm their way out of coughing up on their end, pi*ss poor customer service and even worse compassion from customer services when trying to resolve situations. To top it off worst odds out of all high street book keepers. Avoid Betfred at all costs & use ANY other bookies. Also the current version of their website and app belongs safely in 2012.

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Unfortunately another negative review about this awful site, I am on holiday in turkey and there safer gambling team have refused to speak to me because I am on holiday, like who actually invents this total nonsense that they come out with!!! What does it matter in the world where I am you bunch of clowns, I have nearly 3k I can’t access and withdraw because they won’t speak to me whilst I am on holiday, I have never known a site like this. Like I have said previous too busy doing awful price pushes in the shops than showing any care for their customers

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Very good games easy platform to operate

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On the 15th April 2024 I withdrew £5 from my Betfred account – still have not seen it back in my Bank account. Telephoned Customer Services – nobody came to answer it. Unless I see the £5 back in my Bank account I will not be using Betfred again.

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Do not use this bookie. Scammers. Especially when you play slots. You can deposit 1k, do the 2 pound spins for ages, and then you finally get bonus, but unfortunately bonuss spin will give you few quid back for such a big stake. Happened plenty of times with me.

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They have made the casino more user friendly it no longer takes 6 weeks to load a page but now the slots are basically dead with endless deadspins.

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My inbox got flooded with the same email for over a week, saying my £30 bonus had been added, 11 of them, one after another every day, I was still receiving them even after it was spent. Being I lost important emails because of the well over 50 identical emails flooding my inbox, I’m deleting the app

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Roulette:The wheel kept disappearing… so did not witness where the ball bearing landed, sometimes it disappeared then reappeared once ball had located itself to a number. Looks really dodgy, would not trust t to be accurate.

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Easy to find my way around the app and always up to date prices quick to place bets very impressed well done 👍

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Literally Amazing. deposited £80Withdrew £1000 such an easy site to navigate around. Eagerly waiting for my withdrawal to go through friends and family say within a few hours but has been a little longer than that. Will update once received the withdrawalUsername: caseycollins13

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Put a bet on in Newcastle picked winnings up this morning in whitley Bay they paid winning s to my card within minutes fantastic will use this bookies from now on other bookies make u wait up to hour to pay you william hill ladbrokes etc

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just because its simple easy to use deposit bet play i like the poker also

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new to site which is easy to understand site, good selection of offers

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Won £150 (after spending £200). After that I’ve been depositing everyday – coincidence or not?! lol all the spins are dead, no winnings whatsoever! This tells you how bad this site is now! I’ll be elf excluding soon, it used to be good now is absolutely rubbish.

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Very easy to use, attractive format and excellent tools for safer betting.

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Shambolic, disgraceful and will never use again. I was offered £30 in free bets which I put on the Scottish National. Then find several of the horses not running. Do not get the free bets back, just totally wasted. Absolutely furious. Amounts to fraud in my opinion. And not only that, any winnings cannot be withdrawn but have to be used on betting.

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Absolutely rubbish. Took forever to get to my live chat, they hide that they don’t give you the free spins til days later in the terms and conditions and hide those too, and once you enter your card details they conveniently disable the delete card button.DO NOT USE THEM

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WARNING! Betfred have just recently changed their policy regarding protecting YOUR MONEY THAT YOU HAVE IN YOUR BETFRED ACCOUNT. YOUR MONEY WILL NO LONGER BE PROTECTED if Betfred go bankrupt, become insolvent. THIS IS A MAJOR RISK. If Betfred are now changing their policy and no longer protecting your money, this means Betfred are now becoming an unsafe betting company. I SUGGEST NEVER LEAVING MORE THAN NECESSARY IN YOUR ACCOUNT. I personally will never leave more than £20 in my account.

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No compassion or care or anything. Rotten nasty and pure evil. That’s my feelings towards them.This company is shocking. I signed up made a deposit, start playing and 5 mins later I’m blocked. They have around £390 of my cash without me getting access to it. I have supplied all the documents they want. The only thing I can’t supply is a blood sample. They are very slow at responding after numerous emails. I have a feeling I’ll be shouting and swearing on the phone to them this afternoon.Again quick update they have said I have broken there terms and conditions and that I’m not entitled to the £390 I have in my account. To understate that I’m raging is an understatement.

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Absolutely shocking site and support team.My complaints are similar to some others I’ve seen today.Deposited approx £400 over the last 2 weeks – finally got a decent win of £370, went to collect some of the funds £350 – straight away restrictions were put on my account.Tried to call 3 for about 35mins each time – no success.Tried chat still no success – account closed and the funds will be kept by Betfred – but not touched(what the hell)Said I had breached 3rd party protocol(joint paypal account)If I did it wasn’t on purpose and if so why did they allow me to deposit the funds – it should have been pointed out when I deposited the funds approx 15 deposits.All the outstanding funds should be returned or the deposits should be returnedAs I say thieves and crooks, worst support ever, I’ve seen numerous people mention that Betfred have kept the remaining funds.Char71

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New member Bonus’s:They do not actually tell you how to use them and use loads of Jargon.Customer Service is shocking!! and shows complete lack of Customer Focus.Emails are not acknowledged or replied too!!One Word springs to mind: Shambolic.

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Very good site but a bit hard to do accumulator bets

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Terrible customer service cannot stop hundreds of marketing emails. Tried to ring no one answering. Tried online talk no one answering. Would like to cancel my account cannot get this sorted rubbish Betfred not very gaming friendly. Poor service

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Pay out quicklyNo fussNo asking again for details of who you are which other sites ask again when you have already given details of who you are

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The upgrade is so bad. Logging me out for no reason. Today the Manchester vs Real Madrid in play didn’t go live until the 8th minute.So I bet on Bayern vs Arsenal and the bet didn’t go through. It took repeated accept odds until it went through.Before the site was slow but since the upgrade it has got much slower. The upgrade was a down grade.

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I think there is a problem since the recent website upgrade. I had a little cash left in my Betfred account on the 16th but this disappeared on the morning of the 17th. I decided to deposit just a £10 today to test it and this went through but did not register to my account. I have proof Betfred took it. Tried 6 times today on live chat but no response whatsoever. Will try calling them but I do think it’s since their upgrade.

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very efficient, in every way. User friendly, absolutely no complaints.

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betfred is totally awesome since they updated their site today, i cant fault it

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Having used Betfred for a very short time I found everything so far excellent Easy to use site & App I was also very happy with the joining offer & the advertised offers on the App once I started using it

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I opped into a free spin sign up and then another free spin offer and still haven’t received them and there is no absolutely no communication from them either

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They keep emailing me the same marketing messages every 15-30 mins telling me “ Your Free Bets are in Your Account!”. Actually they aren’t as I used them all 2 days ago.Trying to contact them via online “chat”is hopeless – there’s just an automated bot that keeps asking if you’re there but never puts you through to someone Dire – will never use again

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Busy times went down could not withdraw cash as it would not proceed. Sometimes offer more than it can deliver

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That only because 0 not an option. They one of few companies who upgrade their IT systems so that they are WORSE. Slower , unresponsive and generally CRAP . Can’t get a bet on . Refuse bets of £50 !!!! Mr. Done you should be embarrassed. Quicker in days if bookies runners . At least you could trust them !!!!!

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Cracking betting site and very easy to use..and daily offers are fantastic..best ive joined and used.

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I’m 59 years old not the best at tech oncology played on this site deposited 9 times totalling £100 over 4 hours finally won £287 withdrew £200 soon as I clicked withdraw they closed my account Then on chat said they were cancelling my withdrwral and retaining my money I’m devastated. They said I was manipulating the system I’m 59 years old not the best memory and Arcturus in my hands I couldn’t manipulate if I tried I’ve emailed 4 times and not heard anything I just want my winnings or my deposits back I live alone and although a small win it’s a big amount to me. Please can anyone help me 😢

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Signed up made a deposit, I play slots, put it on 50 p spins about 10 mins into my game time message pops up internal server error and puts me back to home page…… tenner down out of my 30 deposit. Then start another game, same thing, very poor experience and haven’t deposited since

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Betfred Dawlish customer service ( not all, just one silly old woman), ‘you cannot have an unlit pipe in here because we can still smell it’. I wonder how many people died from secondary smells….Absolute rude uneducated moron who doesn’t care for the law

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Not easy to use the website, and have to re-login every time I come off the site, even if it’s only for a few minutes. No option to use fingerprint login, which most other sites have

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When I started my account was under the impression I would get £30 of free bets if I made a £10 bet in the first seven days which I did… Then when I contacted an online person to ask about it I explained what had happened only to ask me every five mins if I was still there and told they where sorting it out which went on for over an hour then all of a sudden it just popped up saying I wasn’t there so they ended the discussion and I still haven’t received any free bets

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Staked £10 on the slots Friday , even had the little box come down saying I had guaranteed free spins in mystery spins for the next day , go to do it today and it says I haven’t won and its just a standard mystery spins ! Hmmm stand my first review about this company being a joke

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Stay well away So where do I start, I have had a very bad experience with this company they let you login even though you are self excluded and let you deposit money to play, but wait surprise, surprise when you start winning your account closes and you can’t even get your money lol what kind off company does this

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Absolute cowboys. I have been a customer for a long time and have seen this company go massively downhill, the upgrade is a joke and the bonus wins are just horrendous. Played with over £100 in a week and hit a bonus for £2.10 on a 50p spin. Will be closing my account and taking my money elsewhere at this rate

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Where are you getting these clowns with the Glowing reviews from,Since the So called Update the website is worse than ever,Down To-night Again Grand National day,Get some I.T.Engineers who know what they are doing.PATHETIC.🤬.

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Delays between earning and receiving bonuses too long. I’ve not received all bonuses that I am due, very random. Odds are poor

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Absolute garbage, tried to put a bet on the winner of the grand nationa. It wouldn’t let me place a deposit or anything as it kept buffering or “processing”. So I’m my book Betfred you owe me those winnings. Clowns.

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Cant get best odds in grand national??? Cmon fred stop mugging off your punters! For gods sake its the national so why no best price?? Of yes of course! So you can make more money of people that bet in national and dont understand betting and odds.and to con me a bit more you gave me 11/2 about a horse thats available everywhere at 13/2 YOUR A DISGRACE FRED!

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It was very hard to work out at first, but it’s getting a little bit better now. It was very hard. I must admit that 1st to work I’ll let everything out

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I have a very bad experience with this agency, I win the big bonus regal bonus I think is neamed and after a few hours the close my account without my accept.This agency is ZERO and nobody can have trust in them.Zero Zero Zero

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Betfred do not like giving change to use on their slot machines,, the less money you use on their machines initially, the more chance of a feature and winning money. You have more chance with a couple of pound than a ten pound note..so they will use any excuse not to give you changeFor their machines

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Avoid like the plague.Update in response:I had contacted customer services. Twice. The service was useless.

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