Betfred PLAYER REVIEWS(3387)
Billie Weston
10 April 2024
Comment from uk.trustpilot.com
Been a betfred customer for years playing the Irish lottery...Recently betfred have updated the app..The navigation on the app is really good however the price per line has changed to minimum of £0.50p so I no longer play the Irish with them. Ladbrokes still use the small minimum bet so unfortunately I have had to use them.
lbymc
10 April 2024
Comment from uk.trustpilot.com
so i joined in march deposited and withdrew multiple times no problems until i deposited on monday and withdrew twice but only got one of the withdrawlels. soon after my account was restricted and blocked after contacting customer service and the betfred secruity i immediatly done what was requested for sent identifaction over. 48 hours later and several calls i am now. still without my £440 and still havent heard back from the betfred secruity team.
Trisha
10 April 2024
Comment from uk.trustpilot.com
I haven’t won yet but the volume of games are amazing and addicting
Phil Johnson
10 April 2024
Comment from uk.trustpilot.com
Can't give no stars!Do not part with any money with this bent site! Many complaints about the "live" roulette. Robbed if a definite win. £2 in zero,came in! Showed on the screen sequence yet Didn't credit £72 to my balance. Customer service nil, as in I can't prove anything so I've been well and truly mugged! House always wins,if course it's does ! It's bent. There computer system must be the same as the Damn Post office! 🫣😤😤😤😤😤
Christopher
09 April 2024
Comment from uk.trustpilot.com
£400 in no withdrawals not many wins only little ones which hasn't been more than £50 which I've ended up putting back to see if I can win half of what I've spent not even close had better wins and experience on other gambling websites been useless so far to establish any decent wins
Kyn Chan
09 April 2024
Comment from uk.trustpilot.com
Since the upgrade placing in play bets has got slower. There is an extremely annoying pop up covering the place bet that says accept price changes. The pop up won't go away straight away.When the bet is going through it takes so long. The upgrade has slowed things down. The experience is awful. Getting logged out so often is annoying.
Steven
09 April 2024
Comment from uk.trustpilot.com
The amount of different slot games are absolutely brilliant I can honestly say that the whole experience has been so so good
Tommy
08 April 2024
Comment from uk.trustpilot.com
i haven’t recieved my 200 free spins yet and ea supposed to get them at 5:30 so i’d like these please
William
08 April 2024
Comment from uk.trustpilot.com
Way to slow and logs out all the time. Need better football markets in the bet builder bets and this is the only site like shots on target etc. Have a look at paddy powers bet builder markets could learn a thing or 2
Deb
07 April 2024
Comment from uk.trustpilot.com
What has happened to BetFred? Since updated site it has gone completely downhill and has morphed into a boring unfair site sitting now comfortably with the rest of the shower. I loved playing here win or lose. It was exciting... gone now! Won't be playing anymore.... shame
Mt's Graham
07 April 2024
Comment from uk.trustpilot.com
There are alot of games to play but I prefer other sites that give you a few free spins or free games to win spins if you deposit .
Dean
07 April 2024
Comment from uk.trustpilot.com
Very easy to register and deposit.. made mistake by not placing my first bet of £10 so no Welcome50 bonus
uniquetherapper
06 April 2024
Comment from uk.trustpilot.com
Hang on.... i gave this site a 5 and now i have been restricted ? i will give it a 5 again after my restriction has gone or have all the money i won back
Shaun weir
06 April 2024
Comment from uk.trustpilot.com
Recently i have been getting logged out for inactivity whilst im clearly playing a game. There is never any bonuses like deposit matches offered. The uk market is appalling.
Adrian Stone
06 April 2024
Comment from uk.trustpilot.com
Top place, went in after going to the Rock Pub for a pint. Had a good afternoon on Tuesday and Sam was really nice and helpful. Top afternoon
Neil Martin
06 April 2024
Comment from uk.trustpilot.com
I can’t believe how friendly and welcoming the staff are , put a luck 20 quid in the machine got my money back ten times over. The to lovely ladies behind the counter,I ask for there names reason being. They were so friendly so professional, and very welcoming. Basically a big smile, made to feel very welcome in the shop at Eccles. Old school ladies like 👍 that are a rare breed,, mr bet Fred. It WAS LIZ AND SHARON who served me today. I live miles away from that shop in Eccles. Just popped in. But them ladies who served me are a credit to your business. I av taken my time to do this review, because they deserve it, They deserve some recognition. Very happy customer. Neil ,
customer
06 April 2024
Comment from uk.trustpilot.com
You have to put far to much money in to get even the slightest return. Used to be ok but pants just lately as the odds of winning niw have fallen below a reasonable standard
Barry McCann
05 April 2024
Comment from uk.trustpilot.com
Don't use this site.... Playing live casino, Adventures Beyond Wonderland were they like to disconnect or not confirm your bet before a bonus lands. Called customer support who gave a completely false answer as to the cause of this which has now been put down to "Technical issues"... the same technical issue that 6 other betting sites have too and all tend to happen before a bonus lands!!
Valerie Elliott
05 April 2024
Comment from uk.trustpilot.com
The updated website is awful. It keeps logging me out even though I'm actually playing, due to inactivity it says.I have reached the first tier of Sporting Legends to qualify for 10 free spins but I played two or three of the spins, and landed a bonus. It will not allow the bonus to play out, it just keeps logging me out! What's going on Betfred?At this rate I will close my account before much longer, and I have held an online account for many years.
David Knowles
05 April 2024
Comment from uk.trustpilot.com
Bet Fred Fred is the number 1 bookmaker on the high st . I’ve the greatest experience all my life at 78 . You punters must realise if you play machines or slots in ladbrokes corals paddy power boyles sports w hill Jarvis bg bet and a few more you are welcome with open arms as overall you will lose trust me . On the other hand if you back horses stay away sir you can have sp only . Bet Fred is no one on the high street no one is better . Enjoy Fred’s horse dog football and many more pushes throughout the day 7 days a week . Good luck Fred and keep up your great shop business dk
uniquetherapper
05 April 2024
Comment from uk.trustpilot.com
So far so good i have deposited won money so but i will give this site a 5 when i receive my withdrawal
Jay D
05 April 2024
Comment from uk.trustpilot.com
Payouts are few and far between.Had a good win when first joining over a year ago but nothing since!Screen refreshes a lot when playing slots - seems a bit dodgy - and very rare you get a bonus.Deposit £10 to get 10 measly spins and win 2p! Jokers!I’ll stick to my other casino site which is way better.
Maxwinpls
04 April 2024
Comment from uk.trustpilot.com
The site is set up to make it easy to use and the blue background provided a soothing experience. Plus the win loss ratio seems fair
Shane McCormack
03 April 2024
Comment from uk.trustpilot.com
I was allowed to deposit and bet, I got confirmation from the verification team that my account was active before my account was disabled with no explanation other than message at the log in page saying my account was disabled because quarantine has ended. Meanwhile my welcome offer is expiring and I can't access my funds. The phone numbers aren't working or being answered and no response on live chat either. Extremely frustrating and very disappointing. Had a bet lined up for this evening aswell. Very poor service
Water123
03 April 2024
Comment from uk.trustpilot.com
Terrible company I’ve been advised they can close an account permanently anytime they wish and once this is done you will never have access to the account again or be allowed to withdraw any funds you have either won or paid in. Betfred are holding my winnings and deposits and I will never get them back.Be aware and read all the terms as they cover this in the terms and say the have the right to do it.RIP OFF
Bal Dalved
03 April 2024
Comment from uk.trustpilot.com
Sadly Betfred from my experience and feedback on this site Betfred respond speedily on Trustpilot with email address to customer experience and still don’t reply.I’ve tried over a month now through emails and will try the CEO next for a reply.Before opening any account with Betfred be mindful of the terrible service and the automated email to my review.
Emma
01 April 2024
Comment from uk.trustpilot.com
Keep ignoring me saying to wait but 3 weeks now they've had my money and won't pay it back they keep flagging my reviews as Harmful but it's true what I'm saying. All I want is my money back if you can avoid then avoid this casino they close accounts after large deposits then u can't get money back its just absolutely shocking they're allowed to do it. But I'm going to the police first thing Tuesday I've given this company 3 weeks to get back to me and pay me back they are being rude nasty and ignoring everything I will not put up with it.
Paul
01 April 2024
Comment from uk.trustpilot.com
In the last couple of weeks I've tried to place in play football bets that have gone on to be winners the bets failed due to the time trying to log into my account 5/6 minutes to be told we've logged you out (extremely unhappy)
IAN
01 April 2024
Comment from uk.trustpilot.com
BEWARE Terrible Terrible Customer Care,Chat Service Is Very Poor,Takes For Ever For A Agent To Join Then Unfortunately Clueless.
Agnieszka
01 April 2024
Comment from uk.trustpilot.com
As as new customer spend a lot of many and newer received any welcome bonus try live chat several times was promised but newer received ...rubish
Philip Shipley
01 April 2024
Comment from uk.trustpilot.com
Only just opened an account with betfred and it was so stress free to open one, the website is fantastic, so easy to place a bet, if you win money it is deposited very quickly into your bank ,
Caroline
01 April 2024
Comment from uk.trustpilot.com
Takes very long to get through to agent when on chat and I was given a 20 euro football accumulator as a token of joining however when I went to use it it told me I could only spend 1 euro and not the 20? I was told online that I could have used the remainder on other football bets however when I was giving the 20 euro sports bet I had to use the 20 in one go yet the football bet only gave me the option for 1 euro and not 20. I never got a chance to quiz betfred on it because it takes to long on the support chat to get through. When I did quiz them on it they said the bet had expired ?? Having trouble depositing today into my account I have been in touch 3 times in 24 hours so at the moment all not great with bet fred
Michele “Menny” Mennitto
31 March 2024
Comment from uk.trustpilot.com
I have no problem with everything that Betfred has no control of such as the online slot machines. But when it comes to the daily (NON)'chance' of the Mistery Free Spins it is blatant that these are not randomly assigned but heavily managed.That means that unless you deposit and lose you will have no chance of having anything more than 5 free spins every 4 to 6 months. Wagering the minimum amount to have guaranteed spins will result in 10 free spins the bare minimum. It's infuriating and I don't understand how can these 'daily' chances be so rigged and nit randomised. Do not reply because your greasy words will soil my mobile phone screen. Avoid these scums
Angela Young
31 March 2024
Comment from uk.trustpilot.com
Played the slots this is really for fun only the returns on a winning spin are pretty poor I did enjoy myself but you may aswell pay 10p spins not £1 £2 ago this is purely for entertainment so play at 10p a spin
Michael Skarratt
30 March 2024
Comment from uk.trustpilot.com
Took a little time to understand the website once you get used to it.it’s quite easy also the settlement of the bets are quick good service all round
Chris Walker
30 March 2024
Comment from uk.trustpilot.com
Not as easy to use as some other betting sites. Struggled with getting bets on. Maybe just me but better and easier sites out there.
Darren
30 March 2024
Comment from uk.trustpilot.com
The cash out is very poor and takes too long to update. The choices in build a bet are minimal in comparison to skybet and others ie (only 1player booking choice, no red card or penalty options, no to score a header or outside the penalty area, and other options). I left skybet after 10 years to join Betfred but I'm not sure I will stay. Even the free bets do not compare. Finally, I tried to cashout today on 4 draws after 88mins and it took so long that a goal was scored and I lost out.
andrew jenkins
30 March 2024
Comment from uk.trustpilot.com
New website is a nightmare,Truly don't understand why changing a website makes the experience worst.The old website only needed a slight revamp this new website is clumsy, its hard to navigate. It's been overthought. It's a huge shame because I will be using the website less, the lag on a transaction going through only started since the new site.
Paul Giles
30 March 2024
Comment from uk.trustpilot.com
Easy access yo a great choice of games quick withdrawal and easy deposits and good promotions
Ian Martin
30 March 2024
Comment from uk.trustpilot.com
Superb! Easy to use and keep you aware of betting responsibly.
Neil Birtles
30 March 2024
Comment from uk.trustpilot.com
They take money instantly from your account but i am still waiting to be paid over 48 hours later!!Both transactions are in to th same account
Mr Thomas Brown
29 March 2024
Comment from uk.trustpilot.com
they introduce new web site , minimum charge on lottos , 50p this is total robbery, and greed , and liked you fred, so sad,
Myles Kent
29 March 2024
Comment from uk.trustpilot.com
Had an account open with Betfred for some years but had not used it in a long time but decided to last night. I got a win and made a withdrawal and 6 hours later the money was in my bank which was great! This morning i have made another withdrawal but waiting for the to enter my bank so will update with a 5 Star aslong as this withdrawal all goes in okay.Only thing i would like is when you make a withdrawal it just says “Withdrawal requested” in my transactions list and does not update you at all if/when it gets approved/processed.. so you don’t actually ever know when the security checks are completed so i would like a change there if ever possible so we have a rough idea of when the withdrawal is actually on its way to you. Kind regards, Myles
Theresa Miller
29 March 2024
Comment from uk.trustpilot.com
Since 25th March 2024 whe maintenance was carried out I have not been able to access bingo on this site i can access sport,lotto,games etc. I have sent numerous emails but alas have been ignored also telephoned on several occasions and was latterly told due to migration it could take up to May 2024 before I can access bingo. Shocking way to treat customers who keep employees in a job.
renata de oliveira lima
29 March 2024
Comment from uk.trustpilot.com
Gave a nice feedback before but it’s been a while since they’re just taking and taking, not nice payouts anymore, just rubbish! To get a bonus feature it’s taking ages!!!!!
Jane Davis
29 March 2024
Comment from uk.trustpilot.com
Been trying to play bingo rooms for a few days now, they have been unavailable, nothing on website to say this, live chat your kept waiting over 10 mins why they look into it? Can't see I'm the first to ask why bingo not available?? Emailed 3 days ago and no response.Betfred business is reliable on customers without them there would be no business yet they have have no loyalty to customers, we deserve to be kept up to date and be responded too.I have requested to close account and joined another site, so disappointed in BETFRED large business but no customer service at all.
edward greenan
28 March 2024
Comment from uk.trustpilot.com
Since the new update the whole site is garbage, games not loading games crashing cannot get more than 2 spins and it just throws up errors awful since the update not sure i will be using the site any longer
Consumer
28 March 2024
Comment from uk.trustpilot.com
It is the worst company to do online betting they close your account as soon as they have to pay out and don’t even give the rest of your money back
Gordon
28 March 2024
Comment from uk.trustpilot.com
Tried many times to increase my limit which I set myself but unfortunately I set it too low. This was not possible. Also found it very difficult to use my 40 GBP free bets and have still not been successful and will have to forego the if I can't work out how to do it.
Kim Vincent
10 April 2024
Comment from uk.trustpilot.com
Deposited £20 and withdrew £500 🎉 It states on website withdrawals maybe instant but haven’t received yet (via PayPal) Will update once funds received… and change it to 5 stars
Deposited £20 and withdrew £500 🎉 It states on website withdrawals maybe instant but haven’t received yet (via PayPal) Will update once funds received… and change it to 5 stars