Betfred Review

Go back to the old app at least then you could bet on virtual racing ie Portman Park, sprint Valley, steepledowns, and scrap the minimum bet on lotto which is 50p

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Customer service? Do they even know what customer service is???“Live chat” ??? Good luck with that, I have tried several times to ‘chat’ with them and have not received any reply, unless you count their chatbot as communication. There is no-one in there Customer Service team because they don’t care about customers.If you want a decent site; not this slow, third-rate imitation, then go to Paddy Power, Bet365 or one of the other big names.

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Can’t deposit tried to get help for weeks get told one thing by live chat and some completely different reply from email support it’s so frustrating and annoying I’m on brink of leaving now , so one of them is lying to me !!

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Placed £10 bet to obtain Welcome 40 free bet promotion. Bet accepted after supplying Name, Address, Age and Bank account details. Company stated Free bets would be credited within 10 hours of bet settling. Instead they asked for copies of Passport, Driving Licence, Photos and Utility bills all of which could lead to identity theft. They could get extra information if it was really required to confirm age from Experion or Electoral roll. Ignored my numerous requests to sort this out. In my opinion this later information requests are designed to avoid giving the promised promotion,

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From start to finish fast and efficient joining process and rapid withdrawals great site and easy to use

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My username is kingofslots and I have come here today to leave an outstanding review for betfred I have used there walk in betting stations a few times and I yesterday opened an account with them..Upon opening my account I opened in for the stake 10 for up to 200 spins and proceeded to do so I am now waiting for my 48h window to close and claim my 200fs.I hope to have some nice winnings with this app and hope everyone else enjoys it as well good look everyone !!!!

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The slots on betfred are shocking the bonus pays nothing its setup just to take money and pay nothing u can tell what the reels are going to do everytime so boring they should jut take the game section off there page and be honest about what it’s for…

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The machine that takes bets in the shop offered odds on the champions lge game it was a double which consisted of harry Kane scoring any time and a 3nil win , instead of using the machine I just wrote it out , when it won the teller informed me that security had refused to honour the bet and I was paid only 50% of the legal winnings My advice to any punter go to another bookmaker. As bet Fred should be called bet FRAUD

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This site has become greedy.I don’t bet on football on this site as I don’t like the layout but I do bet on the casino and it just gets worse. How can you bet 200 pound and not receive one bonus round. Its not the first time I have bet on the casino and given it many chances to see if it changes. Please don’t be deceived by the good reviews as it’s probably their own staff leaving them. Shame as it used to be the go to site.

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Decent enough got some free bets on opening acc. Proof of pudding will be like with all these sites when try to withdraw any winnings. Not been lucky enough to get to withdraw yet. Let’s see what Cheltenham offers are forthcoming

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The mystery spins is not as advertised,you will be very lucky to win every day unless you stake the £10.over the last 2 months I’ve got spins on 4 days out of 30 that’s an awful rate,need to change advert .

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Absolutely shocking i have no words saying ….. i am new costumer spend £100 not even 10pound back nothing at all 😀 where’s my £40????? Where’s the welcome bonuses??? What o joke …. leaving this shi..thole…. not longer playing here moving somewhere els

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Could ne better, like with net builders

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Easy to join, but not the best site to navigate round and not as many offers etc after joining as other on-line betting companies across both sports and casino / slot games

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I am a gambler and use many sites. This site is the best one I have ever been on. I have lost, of course, but also won, and, probably ahead.I am not trying to encourage others to bet, so please be careful.Thank you BetFred

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Downloaded the app. No end of problems logging in. Changed password and still not working.

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I find I spend more time trying to log in or reading essential maintenance messages. Has it been bought over there never was all this crap before. You’d think that this revamp was organised by the chuckle brothers

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Absolute joke of a site, last week was trying to cash out before the liverpool match after getting the other 4 teams up, this week it has site maintenance on a saturday the busiest day of the week!!! All in all ive lost over 2k on cash outs in 2 weeks will not be betting on this app again!!! Joke

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Betfreds web crashed again,second time in a month.Not worth giving your hard earned to them.Once they are up and running i intend getting my outstanding balance into my bank and then shut their rubbish web.

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I’m enjoying it and working my way round the app it has lots of different things you can choose what you want. I recommend this

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Betfred is closer to where i live but i should of gone boylesports, fred needs to grow a pair and give best price all meetings not just half in day and no best price till 12 on evening racing! Boyles give best price 8a.m all meetings, cost me over 200 yesterday so no more betfred its boyles from now on, you wont see any of the 700 i won now so does your poor value really work when you look at the bigger picture???

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App keeps on logging me out say inactive when playing slots. More free bets or even free bets on a percentage of what you spend

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2 weeks ago, you shut down for maintenance to make our experience better. Couldn’t have been worce!! Still can’t log in. Now going through a reputable sports Book!

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Betfred has welcomed me as a new customer and I am delighted with the service and information given especially on gambling sensibility. 5*

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Getting them to pay out is harder than getting blood out of a stone. I don’t bet much but I did win online on The Grand National. It took 5 weeks to get them to pay. Firstly they say they have problems paying back onto my card (no other company has a problem). Replies to thier email address just bounce. Tried the online chat, that took 30 mins and they don’t read the messsgaes. All that effort over £65.Why the delays? simple business, you’re more likely to gamble your winnings away with every hurdle they put in front of you.They then got this review pulled (I didn’t respond in time)They shouldn’t be allowed to trade imho.

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You give a very good service and I find it very helpful to the customer

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Shady, £20 disappeared. I tried to withdraw,then they sent me an email asking for my bank account no to transfer the money because apparently Wise bank didn’t work automatically,so I sent and couple of days later got an email saying that my balance is £0.00 and they will keep my bank details for the future. Well,£20 is nothing so I won’t chase it,but whoever is depositing bigger amounts and trying to withdraw- be careful. Also to add,it’s really not the best platform to play,I suggest trying something else where pay rate is much higher:)

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Good but I would say give some bonus or something to your customers who loose a lot of money

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I only just joined and am loving all the games to play and a little bit of winnings as well

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I can’t watch horse races because I bet more than 2 hours before race start. It’s a nonsense and I’m disappointed. William hill or Ladbrokes don’t have this stupid rules

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You offered a bonus of free spins for staking £10 on slots. When you go to claim your free spins turns out theyve created a separate category of other slots that you need to play. A total and utter scam. Adrienne was vile in the live chat too. disgraceful. Complete scam i expect almost every single person falls for. 0 trust in this site stay well away.

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Tried several times to change me deposit limit to no avail, shame as i do enjoy this site

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Stopped playing this site due to it taking hundreds each time. Decided to play again.. currently on my 12th game solitaire… surprise not 1 single completed game. Last week hundreds on fluffy fav not 1 single bonus.. absolute shocking scam site!!! Needs reviewing by the gambling commision. I will be making a complaint.

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What a absolutely crafty and dishonest site this is….. I chose the welcome offer of the 50 free spins at 20p.. after depositing and spending the £10., what was required…. I’m a member of 6 other gaming sites and with in 3-6 minutes I get a email verifying my account…. I did everything correctly and I got a pop up saying what spins I wanted 50 at 20p 100 at 10p or 150 at 5p.. I chose 50p…. I tried to message betfred and was waiting 20 minutes and still no one answered me….. then betfred locked me out of my account….and said to call the customer support…. no answer…. got a email off them asking me for my documents I’ve sent them.. got another email asking for them again…. like I said I’m a member of several other sites and never had a problem…. it’s just a big excuse and there way out not to honour their offer…. Absolute Joke!!! Won’t get a another penny of me, I hope it was worth it.. for a tenner!!!

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The App is fairly simple but very slow.Unfortunately having been a Bet365 customer for several years needs loads of improvements.When placing a bet the App takes sometime.I have noticed once you place a bet you are not able to withdraw any money.That needs some sort of fixing.As a customer it’s my money and I should have this option.

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Nice offers on football accas and horse racing

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Live Casino is excellent,’Roulette Millionaire’is a great little game for a bit of fun an all round decent betting app.

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I have tried on a dozen occasions to have Live chat, waiting a long time at the end I switched off. Your promotions are not clear.

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Used to be fun to play the slots but not any more. Just put £40 in and the highest return was £1.46. Don’t even get a run for my money. Deposits are greedily gobbled up. I play every now and again hoping that someone has ‘turned back the screw’ to make the slots how they used to be.

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The live chat advisor are so impatient it’s unbelievable. They hardly give you 2 minutes and they close the chat. Poor poor customer service.

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Betfred welcomes new applicants and supports them from the start x

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Betfred are a load of scammers and 1 star is too many! So last year I was playing a casino game and got a bonus round and within the bonus round I got up to £2250 then suddenly the game froze so I had to log out then back in and surprise surprise that money was nowhere to be seen. Betfred claimed they could not find this on the system so no way of retrieving this money! I should have learned my lesson then!Most recently, without notice they blocked by account but a quick phone conversation with their ‘compliance’ team was enough to unfreeze my account with no request for documentation. 2 days later I made a small deposit and was starting to win some of my money back, but of course Betfred does not want you winning, so once again they froze my account without notice. This time they wanted evidence my funds were legitimate so I gave them payslips, P60, work bonus letters, etc etc that they asked for in dribs and drabs and going back further and further. Then started asking for inheritance letter, shares etc, clearly wanted to keep asking until there was something I didn’t have, so they could keep my account frozen. They want you to keep depositing but if you start to win they don’t like it! Scammers – stay well clear of Betfred!! Howiej1984

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Very good choice of games good promotions and lots of variety

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The games the free spins how quick you pay out and how little you have to bet and so much to choose from

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I won money on roulette it’s my birthday on Sunday and my winnings means I can afford to pay off some bills and get myself a nice dinner and a few drinks thank you Betfred brilliant site

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Opens account last night. Deposited 130 using my own PayPal. The final 20 quid deposit didn’t show up on bedfred account, asked customer service to look into it. Gave the. Transaction numbers ect. Screenshot ect.Account suspended within 2 hours.Reason being. 3rd party account???,What 3rd party.I opened the account i used my only PayPal. That’s it.FULL OF S%(_TSCAMMERS

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I used to enjoy Betfred! However, now its very strange.. past few weeks have been horrendous bonus features non existent.. if I’m lucky to get one the returns are insulting 50p stake £1.35 bonus return. Also my games crash a lot and lag me out. I take regular time outs and have a set spending limit on my account it’s like I’m being penalised by being sensible???

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Bet Fred have frozen my wifes account because she used my debit card to deposit. I have contacted them and they are saying that she is not entitled to the money and saying it is locked in the account. The customer service advisor offered no support whatsoever. Live chat doesn’t work as you get passed the bot and then no advisor joins.Happy to take the money deposited but not so happy to return it. Always on their terms. Pay us the money you owe!

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Speaking to actually people as oppose to robots, I have nothing but trouble with other firm, but betfred have got it right because of the respect they show you with any problems you may have, hopefully they can keep me as a customer for many years.

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Play 10 pound a day to have guaranteed win next day over 70 put in my total over 7 different days of money wins is 2.29 todays return was 2p avoid the con at all costs it’s a complete money maker for FAT FRED and now all of a sudden paying out can take upto 48 hrs lol when it only taken about 4 awful my partner drew out at 1.21am and is still waiting it’s now 26 hours I drew out at 3.37am on same night and been paid out in 4 hours they obviously just randomly choose who they paying out and when It’s just the same old responses to all the low ratings it’s not personal it’s just robotic also Vegas Hill virgin I could go on give you free promotions FAT FRED gives away nothing without you paying in and that’s FACT isn’t it FAT FRED

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