Betfred Review

The website lay out is better than the app, disappointed I’ve opt in to spend 10 on spins get free spins I’ve spent more than 10 in one week and havnt had anything free

Reply

I have one complaint other than that I’m satisfied, when I opened account, placed 1st bet £10 it was accepted using my bank card, but I was refused promotion offers, because I never had the ID asked for,,, but I could have used anyone’s bank card for the bet, why wasn’t I asked for photo of me holding my own bankcard,, but you accept a poxy utilities bill,,,as ID for initial promotional gift,,,I,d be surprised if you haven’t had this query before👌

Reply

Instant check of best placed, easy placement of bets, good odds offered.

Reply

Fab gaming, kept me entertained for a good while and actually had some good wins. 👍🏻

Reply

Easy to use site- Fun games, great rewards and quick payout

Reply

A very honest review.Absolutely shocking. Customer service is non-existent. They have absolutely no loyalty to their customers. A fine example of Vampires of the gambling world.I would honestly recommend not giving them a penny! Theirs plenty of decent ones.

Reply

Had a 7 team accumulator that if succesful would have paid in excess of £600. At 4.33pm 6 out of the 7 teams were winning and the other game was 0-0 so was attempting to cash out but the function was unavailable (it had been available earlier in the daywhen the cash out figure was £32). Attempted Live Chat no answer so left that. Emailed with a screenshot of the bet requesting for someone to look at it ASAP as I wanted to cashout. Received a reply a day later that “Betfred cannot guarantee that Cashout will always be available” what a scam closing account after only joining the previous week. Avoid!

Reply

Constantly adding new games – reliable- fun

Reply

Easy and simple to open the account, well explained.

Reply

I really enjoy playing on Betfred, have won on the slots a few times, just need to stay in control of your finances and it will be fun.

Reply

I just want to say massive thank you on my cruise win amazing 👌😎

Reply

Goodbye betfred I’ll bet with another company from now was unable to access my account for days due to a so called website upgrade then give me 20 free spins on fishing frenzy via message which never worked either.

Reply

don’t play, they are thieves, they just take your money and don’t pay anything back. when betting, they don’t give you cash out so you can withdraw earlier, I put in a lot of money and I never win anything at the casino. they are the worst company, don’t play here anymore

Reply

Cannot reach anyone in customer services despite trying over 50 times. They say live chat is always available nobody ever answers but the BOT who said they will put me through to someone. I’m going to the financial ombudsman

Reply

Firstly, I am a gambler. I was on a winning streak of earning over 8k. Without any warning, the company cancelled my account and stated this was due to their Safer Gambling policy. However, when I was on a losing streak and losing money to me, not once they referenced me to safer gambling or cancellation of my account. I called them up to ask why is this cancelled and they just said because of the amount, despite historically not doing so. Joke of a company. Here to take your money but when winning won’t pay up. Avoid.

Reply

Sent me an email saying spend 30 pounds get 10 free spins at a value of 10p who makes up these promos and thinks this is good it is outrageous.

Reply

Is this one of the worst betting companies in the uk? They say they have installed new IT systems but of obviously they did not consult the people who would make it work right —The LOCAL KINDERGARTEN. The 3 year olds are more likely to sort this company out than the present managers. I feel sorry for Mr Done having built up such a good business having to put up with this shower of imbeciles

Reply

Having put a line on last night I was then unable to watch the race without £1 in my account or having placed a bet within the last two hours. This forces me to watch on another bookmakers account and there’s the possibility of betting there to save the hassle.

Reply

Unable to access my account website being upgraded?. Started 12th feb at 23.00hrs, still down 14th feb 9.00am.When will the upgrade be completed??.Poor show Brtfred.

Reply

I had an email from Betfred explaining that the website would be down from 11pm on the 12th February to carry out an upgrade to the website…. Roll on 48 hours and the website still isn’t accessible. I completed a promotion of wager £10 get mystery free spins, and now I’m assuming that they won’t be available when I finally get to login again. If the update is causing issues, then the website should have reverted back and then investigate the issues separately whilst allowing customers to access their funds.

Reply

I like the large selection of games they have to play nearly £7000 out of pocket though hard to win on slots I will give it afew more tries to see if my luck turns around that’s not likely to happen my gut feeling is telling me I will be back to update and let you know how I get on been with betfred for 3 months now Kyle lawley

Reply

Greyhound coverage poor, tried to change my deposit limit for two days and no response

Reply

Terrible customer service experience. Their compliance team asked for stacks of information, even though I have had an account with them for some time. After I provided them with everything they wanted, they then asked for 3 months bank statements and personal ID for my wife! My account was not a joint account and she had zero to do with Betfred. Because I was unable to provide that information, they have permanently suspended me, until I provide that information.

Reply

I’m still trying to work my way around the site. Am enjoying it so far.

Reply

I had a treble on the football games and I had villa to draw with Man utd and all game no cash out was available so I don’t think i will Keep betting with Betfred

Reply

Easy yo use them site, & enjoyed playing yhe games .

Reply

Well managed & care for all customers

Reply

Do not play I have played 540 and not even won anything at all played 140 only won 5 and the 10 really not worth it all sites are the same please don’t waste your money

Reply

Don’t like how it tells you to opt in to receive free spins but then none of the games work.

Reply

Still the same old garbage deposit and win NOTHING this site needs looking into take take take and still same ppl winning 3 lines 4 lines and 5 lines. Nothing but a scam with bots

Reply

Complete waste of time of a company. Decide to close your account with no given reason or written communication after winning a few bets. If it wasn’t for me contacting them chasing they wouldn’t even contact you. Still on going case for the past 4 weeks to get my money and all of a sudden they have a security team who will contact or should I say been contacting for the past 3 weeks and still yet no contact!! Avoid this company at all costs!!! THEY DO NOT HONOUR YOUR BETS OR PAYOUTS!!!!

Reply

Couldn’t access my account 2 days account because they were working on the site yet again during mid-week, mid-afternoon UK horse racing! The log in feature then was’t working when I went back on 2 days later. I finally managed to log in, more by luck than design. The appearance of the site has changed significantly and my bet was taken before I had actually confirmed it. No doubt an intentional ploy in “upgrading” the site. Each part of a stakes about, doubles and treble bet is now subject to a minimum stake of 50p, not just the combined bet as a whole. This has changed with the site upgrade. Added to all this, Betfred is the slowest by far in calculating and crediting winning bets. All in all, a very poor experience and getting worse, not better. I would not use them but for the fact they are the only online bookie to take stakes about bets.

Reply

The site is simple and easy to navigate, the withdraw times is spot on. It’s the only site I use.

Reply

I love this website now when l such it l found that it unavailable in Zambia please do something like bet365 did.

Reply

Of course i had beginer luck and I withdraw in first days three little wins like 40 40 and 137 pounds and After this every game drain me to zero or give me back last deposit and then dead spin after dead spin. Its horrible. I don’t want play here anymore. It’s peace me off every time. They are exatly like nearly every casino. Give You win, make You addicted and then start stilling money without any fun. I can make deposit of 10 and win scatter on first spin, i win max 10 and then dead spin, dead spin, dead spin. I hit my record of worst scatter won. On 20p spins won in scatter 2p. YES. £0.02. AVOID. Cant belive this is the famous BETFRED. 🤯🤯🤯🤯🤯🤯🤯

Reply

You take in excess of 30 mins to respond to online chat you take longer to respond to emails my free spins which I have earned through staking have popped up ready to use but won’t work saying insufficient funds this app/site needs alot of work

Reply

Terrible company I’ve been advised they can close an account permanently anytime they wish and once this is done you will never have access to the account again or be allowed to withdraw any funds you have either won or paid in. Betfred are holding my winnings and deposits and I will never get them back.Be aware and read all the terms as they cover this in the terms and say the have the right to do it.RIP OFF

Reply

Betfred are scammers.. if they’re not then their technology is a disgrace.. Signed up for free 150 spins when deposting 10 and playing 10 pounds on games. Said free spins will be added in 48 hours well its a week later and no such spins have appeared. The live chat is not even chaired.. theres never any response. I tried 3 times Have emailed and still no proper response. Absolute joke of a company..steer clear and dont trust introductory offers. I’m now getting on to trading standards to report the fake advertising..

Reply

They have a good selection of games, they have rewarding promos that make you feel good and that ur part of something and withdrawal was no fuss and super quick

Reply

You online thieves all games are firmly on the Rob honestly if I could give you less I would I have played online with you for a year and I have never felt so ripped offLol they can’t see if you’ve logged on or off so if a game carries on whilst you logged off they claim its u lol

Reply

When I sined up it said if I play £10 I would get 200 free spins I don’t get it also thear are games that ant on it like bonanza im still seeing haw its going with the app

Reply

40 minute wait for live chat. I turned my head my for 2 minutes and the operator terminated my chat due to inactivity. I waited again for live chat, this time for 1 hour and 15 minutes without being answered at all. Very poor customer service.

Reply

You follow the footsteps of Ladbrokes , Coral and other ! Why did you excluded the SIS virtual races from your platform??Your own virtual races wil never be as popular as Portman Park and Sprintvalley

Reply

What an incredibly decent and responsible operator.If you want to see a company who actually tries to do safety to problem gamblers this is the one If others followed the lead the country would not suffer such nightmares with the gambling addictions

Reply

You can play for hours on slots and you won’t receive a bonus game, or if you receive one, the payout is ridiculously low. Legal stealing.

Reply

Your very quick to take my money as soon as I make a withdrawal you close my account I’ve sent you the info required and haven’t even had a reply unable to speak to someone on live chat. Embarrassing customer service..

Reply

Almost 2 weeks since I withdrew money, it hasn’t landed in my account. I’ve tried to make contact via live chat and it isn’t connecting me to the operator. I’m so unhappy! Not paying out someone’s money is theft! Will never use this site ever again

Reply

Great selection of games great offers on sports bets

Reply

Have only just opened this account,so am still finding my way around.Will give a more informed review in a few weeks time.

Reply

Staff completely useless , They are like eagles soon as you leave a machine they go over and empty it . There is a cash point outside , when funds are Low and you want to top up you have to wait when you get back for them to finish emptying the machine , I have seen the staff have bets with both shifts to see who gives out the most money . Also saw kids come and play on the machines and when they win staff ask for ID . Won’t be long before this shop closes .

Reply