Betfred PLAYER REVIEWS(3384)
Tom Storm
18 November 2023
Comment from uk.trustpilot.com
I do not recommend using BetFred, I won a bet and they tried not pay out. They asked for all sorts of identification and everything I provided what they asked for they kept asking for more to the point where I had nothing else left to provide. In the end I had to raise a complaint and threaten them with trading standards before they gave me my money, which was 8 days after I won my bet. The customer service was also very unprofessional and insulting to me. Very sly company and I'd suggest anyone should save themselves the hassle and bet with a different betting company that pay out as they should.
Sophie
17 November 2023
Comment from uk.trustpilot.com
Tryed a few different slot sites this is by far the best one out there, Has a good choice of new and old games, I've been gambling alot lately but never really feel like I'm losing on betfred obviously I have loses but I have won money to I feel like it's fair doesn't just steal your money.
mpho matomela
16 November 2023
Comment from uk.trustpilot.com
Betfred South Africa, they would delay payments over 72hours, it's annoying to know you have to wait for so many hours before you can receive your money! If you want your money in time just use alternative betting site
Martin grantham
16 November 2023
Comment from uk.trustpilot.com
There in store slots have gone really bad since the changed there machines I'm sure the odds have been changed 40 quid 20 p spins no bonus that's the 4th time now most I won was 2 quid what a joke I don't expect to win every time but that's a joke
Maximus_Gladiator
15 November 2023
Comment from uk.trustpilot.com
None of the spins are random; please do not forget this and stay away from this company! They have sworn to take all the money from your pocket, managing their games with unbelievably low RTP rates! If you mention technical errors, you can't even imagine! Never open an account, and if you have opened one, never play!
MICHELLE MARTIN
15 November 2023
Comment from uk.trustpilot.com
STEAR CLEAR OF THIS CON ARTIST OF A SITE... Let me deposit 100s and as soon as I tried to withdraw just 40 pounds they closed my account ... Said it was due to there safe gaming policy .. Absolute Bs ... They are thieves and con artists .. If you value your money STAY AWAY.... NO STARS FROM ME....
K.M Tutt
14 November 2023
Comment from uk.trustpilot.com
Had my say and you flag my comment like it ain't ge uine and then you send me an email asking me if wanted free gaming credits. Your site is fraud you game play is fraud. Block my account I don't want business with you scum bags.My MP in bromsgrove has taken the video recordings of my game play and admits that this is wrong. Go feck yourselfs and stop emailing meWe all play to lose. But we can't enjoy when your site is rigged. You will hear more from me via the gaming commissionSo send your generic automated reply. Your scumbags
Daniel
13 November 2023
Comment from uk.trustpilot.com
It's ok a like the free promotion iv just left doubbel bubbel
Jessica
13 November 2023
Comment from uk.trustpilot.com
Very upset, they allow you to deposit but when you want to withdraw they ask for ID, I’ve already verified my account so why now I want to withdraw a good amount you ask for proof of my bank cards
Brandon
13 November 2023
Comment from uk.trustpilot.com
Easy and simple to work no problems with payments and great variety of games
K.M Tutt
13 November 2023
Comment from uk.trustpilot.com
Warning fellow gamblers stay clear of betfred. They are rigged gaming on slots.I can sit here and explain all buy have faith 🙏 theory games are rigged. I have deposited over the weekend to record the game play and have booked appointment with local MP and Hooe can get through to the gaming commission. Stay clear 👌 you all have your own thoughts and opinions but have faith. We play to lose yes, but not be shafted with small stake gameplay. £1500 deposited max win £35 on very low stakes. Average 200 spins per feature, on 15p stake took me £670 and counting still no feature. Iam the mug correct. But this sight is rigged.
Herbert Lennard
12 November 2023
Comment from uk.trustpilot.com
Worse scam site ever. Registered and within one day my account has been restricted??? Wth???Just because I won £5??? So you're only welcome if you lose money then is that it? Some people have the nerves to dare winning. So you do whatever you can to make them regret it because you don't want winners at Betfred. I should have known you are scamers since you didn't want to pay this lad who won a big jackpot 2 years ago. Crooks.
Clive Shaw
12 November 2023
Comment from uk.trustpilot.com
Hi Fred what's occurring knocking 6 points off the g.g.no draw football bet???you running scared are you? Ha ha what's all this Yr the best on the high street? The pick 3 teams 20/1 no draw bet knocked down to 14/1!!???? 6 points knocked off,!!!!! Your scared Fred ain't you lol ,no matter ill just put a bit more cash on to compensation,this,now we're getting a full ninety minutes play on footy that's why it's now in the punters favour lol lol .FREDS RUNNING SCARED ,LOL LOL .
Alex
10 November 2023
Comment from uk.trustpilot.com
I waited over 30 minutes on the live chat (began in the queue number 38), and finally got through to the operator who then asked me a question, I had to look up the answer (related to a promotion I had used), and then he disconnected me from the chat as he said I had not responded (within about 1 minute after waiting for 30!). I was then sent back to the queue again, number 34!! Awful and the £5 free bet has still not been credited!
NEIL GAULD
10 November 2023
Comment from uk.trustpilot.com
Not all games show when in-play. Looking for odds on Real Madrid in CL the other night, and not quoted. New to site, but have to say I'm not finding it easy to navigate.
Douglas Baxter
10 November 2023
Comment from uk.trustpilot.com
The website was down all day on Sunday 5/11/23 and now it is down again today goodness knows for how long, it has already been over an hour. I have been a customer for a few years but If this continues then it is time to close my account.
Chris
10 November 2023
Comment from uk.trustpilot.com
Generally not to bad at crediting back to the account but after every withdrawal comes the waffle within 5 days ?Well won twice yesterday, £90.17 and a £50, the fifty came back a day later and the 90.17...guess within 5 days.This needs to be instant, if I place a bet I don't say I'll pay for it within 5 days, improve or I'm off, I left bet365 for there hassle indulging the new York lotto, but there payout was in 30 minutes every time
William
09 November 2023
Comment from uk.trustpilot.com
Last week when looking to place a bet the site was down for nearly all the day this actually makes me wonder maybe I should just go back into the shops to place my betsStill thinking about this as at least I no I will get my bets on
David
09 November 2023
Comment from uk.trustpilot.com
Very helpful gambling awareness made plain and clear.Good services fast reliable and safe.
Neil Cartwright
09 November 2023
Comment from uk.trustpilot.com
Again one of the best sites out there competing at the top amongst a very bad bunch.Used to like goals galore and I regularly win free spins that actually pay out random amounts , have won £19 , £14 etc from 10 spins not the miserable 6p or 4p that sites like Ladbrokes sometimes give away.Well done , good site !
Owen
08 November 2023
Comment from uk.trustpilot.com
Auto spins some casino have the option to buy scatter rounds
Al Kerr
08 November 2023
Comment from uk.trustpilot.com
not showing scores of football matches inplay in the list of live matches page...why not...on android...also as i said before why no your bets check page on sports page on android app.
Barry
08 November 2023
Comment from uk.trustpilot.com
Have used lots of betting sites I can confirm your is the least customer friendly, far to much going on when most people just simply want to gamble on the horses.its slow constant off line issues.You asked the question and I have given you my honest assessment.
Cenker Pepec
08 November 2023
Comment from uk.trustpilot.com
The app itself is an absolute nightmare to use. Customer service is another total failure. You can not simply close your account. You have to contact customer service, which is an alarm bell. Most people can not be bothered with emails etc. When emailed them I explained that the free spin offer I signed up for was never given to me despite notifications I was receiving while wagering the amount I was supposed to spend. Suddenly the notifications disappeared. On the promotions page, I had new offers which required me depositing and spending more money. When mentioned this on my email, I was given a perfectly worded response making it sound like it was my misunderstanding or my stupidy that I couldn't work it out. But I am more than welcome to try some other promotions. This is nothing less than a scam. The Facebook advert I saw about the free spin offer was full of comments saying exactly what I experienced. I should have listened.
Karl
07 November 2023
Comment from uk.trustpilot.com
This casino is one of the worse casinos on the net...poor payouts with all there slot games compared to other online casinos. The bonus rounds and free spin bonuses you. Normally get are NIL steer clear of this casino even though all casinos are robbing bas..rds Betfred are top of of the list for poor returns poor customer services.. And there games and site is so dated... I think they must be going under
STEPHEN O NEILL
07 November 2023
Comment from uk.trustpilot.com
The advertise bet 10 get 50 in free bets but no where does it tell you that if you are from Ireland this does not apply you you and you will be treated differently when it comes to bonuses. Needless to say I closed my account far better alternatives out there. Be warned.
shane maltby
07 November 2023
Comment from uk.trustpilot.com
I thought I would give you 1 final try but what crap you are I've never had my account signed out of so many time especially when I'm in play I always no I have been signed out as the game no longer does anything other then eat fundsand once i click to go back to home page i have been logged out. Betfred your a rip off I won't be back
Mehmed
06 November 2023
Comment from uk.trustpilot.com
Does not offer any cash out on football bets. I spend £400 to £500 on slots and did not get even a single bonus 😒. I know that it is a gambling site but at least should be a little fun. My suggestion is do not play in betfred site because you will never win instead try other casinos like virgin, bet365 and William Hills. I believe there is more chance to win on those sites rather here. I won't be depositing anymore in this site.
Anon
06 November 2023
Comment from uk.trustpilot.com
Sceptical about this site after some of the reviews.However, deposited £30 and won £200. I withdrew back to my paypal and was there within 24 hours. Excellent service
Stephen Wallis
06 November 2023
Comment from uk.trustpilot.com
Signed up with you to try a new bookmaker placed a £10 bet to get my bonus bets but you sent me an email stating I had to send 3 proofs of who I was which I cannot do.You should state this before people place a bet!You can take my £15 willingly but you cannot give me my bonus bets without proof of who I am,this is not acceptable .If you cannot give me my promotions,why do you take my money without proof??Confused new customer ThanksSteve
Kimberley
06 November 2023
Comment from uk.trustpilot.com
It's a fantastic site easy to use xx
Francisco Fernandes
05 November 2023
Comment from uk.trustpilot.com
BETFRED the biggest thieves in the world.my name is Francisco fernandes i have an account with BETFRED thieves and robbers.on 19/10/2023 i lost £10000 playing different games.around £8000 on roulette.they have rigged their games so badly that whichever number i was putting £300 or more it gave me next number to it,not once but on 9 different times. They do it on purpose to give us false hope of winning.not only me my friends had the same experience and closed their accounts with them.it does not matter whether you stake £1 or £10 on slots,the payout is same.the day I was loosing they didn’t stop me once from depositing but the next day they started asking for proof of funds,p60,bank statements etc.why doesn’t BETFRED ask before we deposit YOU KNOW WHY BECAUSE THEY ARE THE BIGGEST THIEVES WHO WILL LET YOU DEPOSIT AS MUCH AS YOU WANT UNLIKE OTHER GAMBLING SITES.SO THAT YOU LOOSE AND LOOSE AND LOOSE.ONCE THEY GET ROUGH IDEA OF YOU HAVE RUN OUT OF MONEY THAN THEY WILL SEND YOU EMAILS FOR PROOF OF FUNDS.£10000 £10000 £10000 IN 4 hours time PEOPLE,SO WHAT CHANCE YOU GUYS STAND?PLEASE CLOSE THE ACCOUNT WITH THEM AND OPEN WITH OTHER GAMBLING SITES.£10000 £10000 £10000 IN FEW HOURS PEOPLE
Paco Boually
05 November 2023
Comment from uk.trustpilot.com
I think I just got robbed by them . I just won my bets . I can’t see my bets histories . They lied that they were doing some improvement. Then after I logged into my account, they stoled my money then sent me 3£ as bets acc bonus . That is this sh…t !!!
Mark Byrane
05 November 2023
Comment from uk.trustpilot.com
Website down for essential work on a sunday ? Surely this could be done at nighttime, friends with accounts at different bookies tell me how many free bets they are given, in more than 3 years i have not recieved 1 single free bet
John Hicks
04 November 2023
Comment from uk.trustpilot.com
The site is fun and I enjoy using it. I find the welcome bonus spins difficult to locate and use, and the navigation around different games slow and not easy
Joe Wilson
04 November 2023
Comment from uk.trustpilot.com
The app is very very clumsy - poorly designed and very hard to use. The nature of sports betting is fast paced and the app is not suited to fast in play bets. Want to see odds - have to log inWant to deposit have to log in a second timeWant to select a fixture need to log in a third timeWant to place a bet - that requires FOUR log ins by which time the match maybe over
Eddie T J Naylor
04 November 2023
Comment from uk.trustpilot.com
always sending me emails like this ....Opt In to Mystery Free Spins and see if you’ve won Free Spins in our daily FREE-TO-PLAY game!it is always a loss so please dont email me with these lies and fake words its more one sided then a gang bang. lol
Richard
03 November 2023
Comment from uk.trustpilot.com
Great welcomemoffers and free spins are very welcome
Mark Stanley
02 November 2023
Comment from uk.trustpilot.com
Ive just had a call from the gambling aware team they have put a limit on my account of £200 a month which I think is disgusting i have spent over £3000 the last few days but i have withdrawn over £3000 so the £200 limit is a joke
william burnett
01 November 2023
Comment from uk.trustpilot.com
losing the horse racing stream is very annoying ,it happens far to often and not enough info on the horses
Tinnit
01 November 2023
Comment from uk.trustpilot.com
I absolutely refuse to accept that your RTP is correct. I think that having played for hundreds of pounds and 1000s of spins (and at many other casinos) your site is flawed.
William
01 November 2023
Comment from uk.trustpilot.com
Good service easy access to site very fast pay out highly efficient
gmbrereton
31 October 2023
Comment from uk.trustpilot.com
Absolutely shocking Customer service, my wife sent in verification doc's as requested, just after a win! No response whatsoever, account locked and its been like that for weeks even after numerous emails requesting a response to know whats happening, customers should never be treated this way it is totally unacceptable, even requested to close the account AND STILL NO RESPONSE!!!!! I really don't like posting negative reviews but customer service should be king. We want Betfred to respond, it really really really isn't too much to ask is it, surely?
Leena
30 October 2023
Comment from uk.trustpilot.com
More promotions and bonuses would be nice
JASON MCCREADY
29 October 2023
Comment from uk.trustpilot.com
Betfred slots just dead spin. Very small payouts vs bet and not one bonus in 500 spins. Ignore the % to play stat and ‘we’re regulated by gaming commission spill’ based on mine and by the looks of it many other users experience it appears to be one sided game play, poor form and not fun.
Maximus_Gladiator
29 October 2023
Comment from uk.trustpilot.com
A place where you can never win without losing more than £1000! New members or anyone who plays conservatively... It's a disgraceful system, just like other online casinos, operating solely for their benefit! Imagine a game they advertise as having a 96% RTP, and it can only result in losses for 27 minutes straight! It is simply impossible to maintain a positive balance with this mindset!
Al Kerr
29 October 2023
Comment from uk.trustpilot.com
I'm only giving Betfred a 3stars because there is no open bets page on sports page..you need to go to betting history which is a pain when you want to see your open bets quickly...question to rep...if I'm wrong where is the open bets page on sports at bet fred also why dont you have cash out under the bet like every other online casino has...
Alex Iatsuknov
29 October 2023
Comment from uk.trustpilot.com
I use multiple betting websites and betfred has to be the worst one out of all of them. They have so called "promotions" page where you can opt in to receive some free bets or other freebies. But when you complete the requirements you never end up receiving your rewards. Today has really annoyed me as I completed the requirements where I staked £30 and was meant to get £15 free bets. After taking ages to connect to their customer support live chat I was told on their system I wasn't opted in for that promotion so I wouldn't receive my free bets. Eventhough, I had the exact promotion page open saying I was opted in. Avoid at any cost. Just use any other betting website! I guarantee you are going to have a much better experience.
Lee
28 October 2023
Comment from uk.trustpilot.com
Wat a shocking site just take take take robbing folks blind need taking off the site u not got a cat in hell chance on this site keep well away from this con site
KAC
18 November 2023
Comment from uk.trustpilot.com
Great games, money you win goes straight in your bank, account easy to use.
Great games, money you win goes straight in your bank, account easy to use.