Betfred PLAYER REVIEWS(3300)
Gemma Carr
20 November 2024
Comment from uk.trustpilot.com
Easy to use. Enjoyed using Betfred. Got all the games I like, would recommend
customer
20 November 2024
Comment from uk.trustpilot.com
Totally rigged slots with nothing but dead spins zero bonuses no matter how much you play the RTP must be so low it’s unreal AVOID this crap played 200 spins on big bass Xmas extreme finally got a bonus upgraded to 15 free spins with other upgrades attached and won a WHOLE £2.56p
Andrew Fallon
20 November 2024
Comment from uk.trustpilot.com
Love all the choice of games, really like the colours and the graphics, like the way you deposit and withdraw with no fuss, just a great site with lots to offer, I would recommend to anyone
Sean Hall
20 November 2024
Comment from uk.trustpilot.com
Really don't understand why every bonus payouts are less then £20 I must of had well over 100 of then by now and not one of them even a good payouts!!! Literally just got 2 bonuses and both payed exactly £1.50 that's is absolutely terrible especially when on my last review I alps hit this same bonus win
Alex Michael
19 November 2024
Comment from uk.trustpilot.com
STAY CLEAR!!! Placed a bet and before the game had even begun they closed my account for arguing with their AI robot. So they stole the money i deposited and refuse to give it back. Thieving b******s!!!
Michael Kaila
19 November 2024
Comment from uk.trustpilot.com
THIEVES.ALLOW U REGISTER & DEPOSIT THEN BLOCK ACCOUNT LEAVING ME UNABLE WITHDRAW.CUSTOMER SRVS A JOKE,RUN BY CLOWNS AND THATS ME BEEN NICE.SENT EMAIL SO HOPE GET MY £1000 DEPOSIT BACK OR I BE BURNING THE BETFRED IN HIGH ST DOWN C××TS
Ben
19 November 2024
Comment from uk.trustpilot.com
So this is just my experience but my favourite slot of ALL TIME is BIG BASS SPLASH, now I understand you win and you lose but I have never experienced spinning 200spins on this game without a single bonus or bonus tease on ANY site I have used until today on this site, so from now on I will be done using this casino, can say it’s random but I have never experienced this on any site before and because it has happened on this I shall not be using in future.AS I STATE THIS IS MY EXPERIENCE AND WONT BE THE SAME FOR EVERYBODY!
Liam
19 November 2024
Comment from uk.trustpilot.com
Should be 0 stars for these cheaters 300 pound spent today through two games big bass fish frenzy 50 to 2 pound stake 3 bonus 10 12 13.40 that's shocking 2 scatters on most spins to. absolute cheaters will not be playing games again on this con site
Racz Angela
19 November 2024
Comment from uk.trustpilot.com
Signed up to welcome offer. Deposited some money and made a bet in order to complete the steps to claim free bets. However, once I completed the steps, I was asked to verify my account. I sent the verification team my documents as requested, including a photo of my passport, utility bill, selfie and a selfie with id document. They replied that my selfie with my passport needed amending. So I did. I sent them another image, and they have refused to verify my account for around a week, since. Clearly, avoiding to pay my sign up offer.
Carol West
19 November 2024
Comment from uk.trustpilot.com
Been using Bet fred for some time but often had proplems login in to acc. Normally got the problem sorted but just recently it seems to be a permenant problem that coinsides with a free bet win I had on a Football quiz where I got all six questions right. Not been able to get back into my acc. Come on betfred get it sorted.
James
18 November 2024
Comment from uk.trustpilot.com
Really good choice of games excellent service
Ugur Ulas KAHRAMAN
18 November 2024
Comment from uk.trustpilot.com
I wanted to try 1 more time!!!!! Everything is the same!!!!!!!!!!!Now, BETFRED ACCOUNT is going to ZERO!!!!!!!!For Clear Understanding:For example now: BLUE WIZARD after free games= 0.86 Pence!!!!! I took a screenshot as a proof!NOT 1 GBP!!!!!* The mummy book of amun ra Zero Free Games* breaking bad peanut* fishin frenzy megaways zero free games* pearls pearls pearls zero free games etc etcIf I threw my money in the trash, the same thing would happen!Betfred Account= ZEROI think Trustpilot should add a Zero Star Option!Because sometimes 1 Star is too high level!!!!ZERO STAR!
Eamonn Reville
18 November 2024
Comment from uk.trustpilot.com
Tried on 4 occasions to make contact via e mail,chat etc re my verification documents. Sent same but no reply from fred. My account still frozen,what more is expected of me?p.s. this is 5th attempt. Thank you
Elaine
18 November 2024
Comment from uk.trustpilot.com
Very poor someone used my card details used 500 off my card when asked for refund i got refused tottake disgrace
Sean Hall
18 November 2024
Comment from uk.trustpilot.com
Hands down the most poorest paying out casino ever if u get a bonus you will never win more then £20 and that's if your lucky to get one after doing over a couple thousand spins to hit it I would really recommend people avoid this casino at all cost they are literally thieves!!!
Kate
18 November 2024
Comment from uk.trustpilot.com
I've been playing on this site for several months and it's been a blast, sometimes you lose, but sometimes you win. There is no monthly limit like Gala bingo. I'm not going to send anyone my private information to increase my limit. At the bingo gala, I lost more and won pennies, even though I had been there for 10 years. I recommend.
Mr Brown
18 November 2024
Comment from uk.trustpilot.com
Only due to there being no zero stars. Told blatant lies on live chat by an employee name avaliable. Emptied my account and won't be using again.I already have contacted info@betfred they didn't reply for 10 hrs by that time the selections had already concluded.
Ernest
17 November 2024
Comment from uk.trustpilot.com
Absollutely hole of s**t, nothing else. 99.645 return on Black Jack tables, it's a 100% no true. Never recommend to anybody. Don't even try to play on s''t hole Betfred!!!!
gambling addict
16 November 2024
Comment from uk.trustpilot.com
Admittedly I am a gambling addict and I must take responsibility for my own actions... I thought it unfair to single out betfred for enabling my gambling addiction but actually it's the only casino that has allowed me to gamble 12 hours straight every day for several consecutive days and losing £10kI don't know why gambling is legal but i guess that's not a betfred problem, it's how they make their money at the end of the dayHowever it's the only casino that has not intervened and has not banned me, a complete dereliction of duty, i am in £5k debt in payday loans and lost my savings to themCurrently involuntarily sectioned because of my dangerous ideation of ending it all, I felt so, so sick and nauseous, I cried so muchThey'll probably respond and say they have checks and systems in place, but they definitely don't
Christopher dinmore
16 November 2024
Comment from uk.trustpilot.com
I just wish when playing slots like dynamite digger that the game was more fairer i know that they are generated numbers but I don’t understand how sometimes you can go 10 15 times without a win by then you are chase img your outlay it just does not seem fair
Rebecca
16 November 2024
Comment from uk.trustpilot.com
It’s games struggle to play and freeze a lot and I think it stop you getting your wins because off it there been a few times I should off spin some wins and it’s not gave it me apart from that it’s a good site
Azy
15 November 2024
Comment from uk.trustpilot.com
Rubbish and they don't get back to you it's a scam. I withdrew my winnings nearly 2 weeks ago and sent all the id they requested, but they have ignored all my emails despite replying to another review on here I left a few days ago.
Ugur Ulas KAHRAMAN
14 November 2024
Comment from uk.trustpilot.com
"We hope that, upon reflection of these facts, you will continue to enjoy using Betfred gaming products and be reassured that everything is 100% fair."After this messages I tried again!Big Bass Amazon ZERO FREE GAMESBig Bass Bonanza ZERO FREE GAMESBig Bass Vegas PEANUT; for example after free games 2 GBP!!!!!!!!!Big Bass Hold&Spinner ZERO FREE GAMESBig Bass Secrets of the G. Lake ZERO FREE GAMESBig Bass Mission Fishin ZERO FREE GAMESBefore Betfred, I tried Big Bass Amazon at another o. casino with same bet. I won 130 GBP; ofcourse other o. casino! I took a screenshot as a proof. Not 1 Star, ZERO FREE GAMES=ZERO STAR I wonder, when this casino let me win. Therefore, I continued to bet and ZERO!ZERO STAR!!!!!!!!!!!!!!!!!!!!!!!!!!
Sean Hall
14 November 2024
Comment from uk.trustpilot.com
I'm giving a 2 star for now as you do get bonuses but only if your doig spins at 30p or less lol
Stefan Smith
14 November 2024
Comment from uk.trustpilot.com
Apparently this is 1 of the top ten casino apps out there.Sadly mistaken, the winnings are appalling.the app runs quite smoothly though
Mark
14 November 2024
Comment from uk.trustpilot.com
It's ok but the site is jittery while using it ..I think it lags alot aswell i gave it a generous 3 rating to be honest.
Toma moldoveanu
13 November 2024
Comment from uk.trustpilot.com
Very bad reward nothing exciting about it lost so much and never won ..
John
13 November 2024
Comment from uk.trustpilot.com
I think it's easy to navigate it would be nice to get free bets or spins as a valuable customer
Consumer
13 November 2024
Comment from uk.trustpilot.com
Just stay away from there slots mostly, was fuming earlier when I played the starlight princess slot earlier and ended up putting 60 quid into the game, not 1 bonus and they claim that it has 96% rtp, clearly doesn’t tho because it would’ve atleast been paying back but nearly every spin was a dead spin for about 10 in a row, then it would pay me back like 40 pence every 10 spins🤦🏽 would strongly advise to stay away from there slots, don’t feel like a valued customer and feel I’m just getting scammed hard,, when you spend £60 on a slot on 0.25 pence spins, with 96.5% rtp, you should not be getting rinsed for it all, shame on you Betfred I’m not going to be returning, be truthful about your rtp to the players….
Telling it like it is
13 November 2024
Comment from uk.trustpilot.com
I gave up on this site almost as soon as i signed up. Despite providing them with all my details which included my phone number & e-mail address, then making a deposit and placing bets via Paypal (through which i already have a verified account) they still pestered me for a ridiculous amount of ID.They may try to justify this but it works both ways. I'm sure i'm not the only one who doesn't like sharing their passport, drivers licence, birth certificate or utility bills online in case such information gets compromised. I closed my account & i never did get the free spins i was promised & the rep i spoke to didn't seem to mind that i still had some money in it when i did.
Elwyn
12 November 2024
Comment from uk.trustpilot.com
Used betfred for last 5 years payments are quick and I have had a few really good wins lots to bet on and the cash out can be really good.
Ugur Ulas KAHRAMAN
12 November 2024
Comment from uk.trustpilot.com
I'm trying again now; 4 different Big Bass Games. 2 times Free Games. 1st was peanut, and 2nd was not even a peanut! = 2 GBP!!!!!!!!!!!!!!!!!!!!! I know from previous experience that if I raise the bet, games will vacuum up the remaining money!Eye of Horus 1 time Free Games= 2.08 GBP I took a screenshot! 50 GBP Deposit 10 GBP Left!!!! Terrible!--------7 different Big Bass Games 1 Eye of Horus!Probably, I'll make a withdrawal and I'll continue to bet at other o. casino!50 GBP Deposit 10 GBP Left!!!! Terrible!!!!!!!!!!!!!!!!!!!!!!!!
fadi alsaid
12 November 2024
Comment from uk.trustpilot.com
very bad place to gamble booking on this place 100% scam , 7000 losing writhing 2 weeks Sheffield and Retford . my advice do not go to this place , William hill miles better and fare . never ever again
stephen f
11 November 2024
Comment from uk.trustpilot.com
every thing you need easy access just one thing 2up on the football what other firms do other wise great
Andy
11 November 2024
Comment from uk.trustpilot.com
I signed up with a really good welcome bonus and I find these much better than william hill
Tom
11 November 2024
Comment from uk.trustpilot.com
Betfred have some great offers and are one of the better bookmakers around - they tend to pay up very quickly if you are lucky enough to have some winning bets
Maxine Franks
11 November 2024
Comment from uk.trustpilot.com
I like this site because it’s straight forward no fuss all good games and slots need a bit more good offers But in all it’s better then so many sites out there
Dave Shaw
11 November 2024
Comment from uk.trustpilot.com
I did receive my promotional free bets for being a new customer, I did phone for help but customer services were not very helpful
A.C
11 November 2024
Comment from uk.trustpilot.com
I have now been chasing withdrawals of £290 and £360 for the past 5 days. I have sent emails over and over again and they do not respond. I have emailed to let them know they are using the wrong bank details to do the transfer. Everytime they do answer they say the transfer has been processed, even though they are sending it to the wrong details so it will always bounce. Do not use this site as they provide 0 support and will not listen to your queries. I will defintely not be using this site again and I do not recommend it to anyone. 1 star given because I cannot put 0 stars.
John Clark.
10 November 2024
Comment from uk.trustpilot.com
Being a Big darts fan, if betting on darts, in running I have to swap to BET365 to follow in pictures/graphics It would be nice if you could include the same as I explained by the above company.
Brian
10 November 2024
Comment from uk.trustpilot.com
Enjoy playing the games and experience.Football & Casino betting is good so much to choose and easy access.
Adrian Southworth
10 November 2024
Comment from uk.trustpilot.com
I used to use bet fred shops, but not anymore, the odds on most betting in the shops are not good, his machines are slow and glitchy, the bandits just take with little payouts, i spoke with a few who work there, 1 time a shop assistant left working alone, was having trouble with some men in the shop, getting quite violent, threatening too smash the shop up, so they rang there security for help, not only did they not come out, they didnt even answer there phone, so left helpless and scared, and they told me no one rang after too check if they where ok or needed support, disgraceful failing of staff safety, spoke too another member of staff, i asked what time u working till, they said 10pm and started at 7.30am, i said really ?? I dont think thats allowed !! Got reply back it is in freds world, calls his self the bonus king, gimme a break, free bets ! None existant, does pushes in morning, but if they dont win hes giving u nothing, pathetic betting experience all round, only interested in taking your money, staff safety bottom of his list, staff hours next too bottom of his list, STAY AWAY !!!
Ryan Stoller
10 November 2024
Comment from uk.trustpilot.com
Awful experience. Haven’t credited my bonus £50 free bets and wont reply to any customer service messages about it. Pointless!!
barry
09 November 2024
Comment from uk.trustpilot.com
Overall good experience but betfred support is terrible,I give up first time now i am waiting 25 mins so far,not good at all on a saturday evening on live chat to nothing but a robot asking every 10 mins are you still there,much better support on smaller platforms.
Mark Fuller
09 November 2024
Comment from uk.trustpilot.com
I find the layout difficult to navigate, especially trying to find available bonuses and redeeming bonus spins.Also, games repeatedly need to be closed due to errors!
David Critchley
09 November 2024
Comment from uk.trustpilot.com
Its an easy site to use but could do with having writing and icons easier to see as they are quite small also would be a lot better if could do partial payouts like bet365. Also be able to search for matches would be handy and be able to edit bets and change matches like bet365, that's a good website. Overall doing great job just need some adjustments.
Amy Chambers
09 November 2024
Comment from uk.trustpilot.com
Winning most of the times but some of the games needs to have where you can stake what you can instead of playing £2 games
Azy
09 November 2024
Comment from uk.trustpilot.com
*DO NOT USE THIS SITE* I would rate this site no stars if possible, so I signed up, deposited, and won, not a huge amount, but when I withdrew it, they restricted my account and requested documents. I've sent them everything I need, but still no response it's been a few days now. It's funny how you can deposit but when it comes to withdrawing there is always an issue.
Michael Taylor
08 November 2024
Comment from uk.trustpilot.com
So I made a BETFRED account recently, deposited £10 for the free spins , (my account was verified) , so I have Deposited , Gambled and withdrew my winnings which requires 18+ anyway but they then request a selfie and turn down perfect documents and say I need verification proving I’m 18+ after I have already gambled which is 18+ ANYWAY!! , I then spoke to an agent and said it’s a bit pathetic and they are legit documents and statement FROM the bank APP , the agent then restricted my accounts and DELETED ALL emails with £50 STILL on the Account… BIGGEST SCAM IVE EVER SEEN FROM A MAINSTREAM BETTING COMPANY!!! , DO NOT BET HERE!!Have you seen BETFREDS Responses?? All copy and pasted and not actually addressing the problems at hand , they reply with something that has nothing to do with what we are complaining about , bet I get a copy and pasted reply too “ hope your experience is better next time” THERE WILL BE NO GOING BACK PATHETIC WEBSITE trustpilot should rate this properly
Dawn freelance
20 November 2024
Comment from uk.trustpilot.com
It’s great but sadly it’s hard to find a game with winning potential for me but great site
It’s great but sadly it’s hard to find a game with winning potential for me but great site