Betfred PLAYER REVIEWS(3382)
Carl
26 August 2023
Comment from uk.trustpilot.com
Very easy to use site an app...very helpful customer service an always best odds...
Steve Wilkins
25 August 2023
Comment from uk.trustpilot.com
Everything works fine except that the transfer of funds from cash to chips and vice versa seems tedious and pointless waste of time and inconvenient
Nick Stocker
25 August 2023
Comment from uk.trustpilot.com
Unimpressed that in order to get the free bets that were advertised I needed to send photos of personal ID which I am not happy doing. I will be closing the account soon. Neither did I receive a response when I mentioned that on email.
GRAHAM DOHERTY
25 August 2023
Comment from uk.trustpilot.com
Your mystery free spin at times don't work I tried message app on twitter and nothing I click it and nothing happens
Jrnna Naidoo
24 August 2023
Comment from uk.trustpilot.com
I am like an addict with online gaming. I play hollywood all the time. But i cant even go up to like 500 anymore. Im not bad mouthing them but everyone is complaining . Last night i did not even make a deposit into my betfred account and i just used the free spins they game me. Its only for 20 cent spins. But i made like 2900 with no deposit jus the free spins and im so greatful. Im amazed that i put so much into hollywood n never got this amount but yt i got it for free.i will surely use your platform and support betfred. And i did win before here . Guys they are so reasonable. They dont just eat your money and u even get free spins were u can win big. I want everyone to know that this gaming platform does not just take and take your money. They also make u happy
Rhys Paterson
23 August 2023
Comment from uk.trustpilot.com
AVOID AT ALL COSTS! Dreadful company, will let you deposit and then when you get a big win they will restrict your account and internally review it. Taking weeks at a time to do so. This has now happened twice and both time conveniently compliance checks needed to be done after a win! Please don't make the same mistake there are many good UK betting companies.
Paddy Barcoe
23 August 2023
Comment from uk.trustpilot.com
Scummy scummy site don't I mean please don't bet with these moves the goal posts to suite them self's don't bet with them.honestly scummy out dated site and customer service come on here talking s##t do your self a favour paddy power or bet 365 not these
Cheryl Kelly-Monks
22 August 2023
Comment from uk.trustpilot.com
The prices are always competitive and they pay my withdrawals. Overall they are trustworthy in that sense. The gameplay seemed OK at first. I lost but the RTP was OK. I got a nice little play. Recently though it been tragic. Seems to have nosedived.Luck of the draw.My problem is the site in general. Its a mess. unorganised. Not user friendly. Open bets are blank yet I've got them and any older than 30 days are nowhere to be found or at least nowhere obvious for me. Most sites have a tab my open bets and theyre all there. On mine theres nothing. Never is. I believe it needs a complete revamp. Look at the way others do it and learn. Example. To do a UK GG extra like on skybet takes me twice as long. Tidy up Betfred.
DW
22 August 2023
Comment from uk.trustpilot.com
Restricted my account within a week. No real explanation and I was low stakes!Your reply seems as though I can have a new account. Is this true
Lee
22 August 2023
Comment from uk.trustpilot.com
Your app is absolutely atrocious! So slow and play slots but keeps crashing and get gold spins but don't get to play them. Goodbye
Steve Probert
22 August 2023
Comment from uk.trustpilot.com
I was allowed to loose thousands of pounds without any identification/ verification or affordability checks. I logged an official complaint and it was dismissed as my fault. Even though the bookmarkers have a responsibility to protect vulnerable customers and ensure they don’t come to any harm. I intend to take my case to the gambling commission, write to the CEO and share my story with the media if I don’t receive a satisfactory response
john
21 August 2023
Comment from uk.trustpilot.com
Truly awful gaming company horrendous returns on games I am sure they will quote the usual games are random blah blah but please wake up please another company to avoid at all costs. Have little regard to responsible gambling too in my experience
Good as new
21 August 2023
Comment from uk.trustpilot.com
Still learning now the system works not too sure on the forecast but hopefully it will come in time I will mate just getting used to it good at the
Chloe
20 August 2023
Comment from uk.trustpilot.com
They are not even worth a 1 star!!Do not use this betting company, they have closed my account without any notification and will not give me my money that was on my account! Absolutely disgusting
Paddy Barcoe
20 August 2023
Comment from uk.trustpilot.com
Never put on there site if you open in Ireland you don't qualify for free welcome bet all you get is tough sorry bout that site is slow as well needs updating
Wayne Murray
19 August 2023
Comment from uk.trustpilot.com
Crooks!!!! False advertising on bonus deposit, I joined for the deposit bonus and didn't receive it, I contacted them via live chat and email to be told I didn't qualify??? I followed the link ??? Avoid at all cost.
Dan H
19 August 2023
Comment from uk.trustpilot.com
Bonus is very few and far between and small wins very rarely. RNG is non-existent, don’t believe the BS about it being random. If you hit anything concurring, watch the net deposit, it’s predetermined what’s being paid out. Will get the same generic BS Ladbrokes and coral spout about RNG. Slot machines in Vegas don’t tell you what you’ve won before you’ve even finished your spin.
John McNally
19 August 2023
Comment from uk.trustpilot.com
Lost absolutely thousands of pounds to these crooks over the space of a couple of months... THOUSANDS OF POUNDS so please avoid like the plague!!! typical English company hiding behind laws and rules that suit themselves to clean as many customers as possible!! THOUSANDS OF POUNDS trying to win something back.... absolute SCUMBAG company with no comeback/morals/rules or regulations!!!!!!!!!!!!
Jordan
19 August 2023
Comment from uk.trustpilot.com
you are so far behind other bookmakers. You have nowhere near enough markets, sports and games within the sports. Your limited cash out availability is not very good especially on tennis only limiting it to certain means matches and the lack of visibility of banking transactions. Other companies you can see it straight away that its pending and see the status of that, but there is nothign with yourselves
Ronny
18 August 2023
Comment from uk.trustpilot.com
Worst site for games not sure what odds they make on you winning but just seem to take all my money with no return
Stephen Christie
18 August 2023
Comment from uk.trustpilot.com
Banned from betting on all markets for breaking even on one sport. Im sure thats at the very least not industry standard and could be illegal. Just avoid
Ryan Peggie
17 August 2023
Comment from uk.trustpilot.com
Still waiting on free spins from welcome bonus, only thing Is the 4 games you can use these in are no longer available, also bonus from virtuals too, absolute rubbish bookies, the amount of markets on football that they don't have compared to other bookie. I've self excluded for the maximum 5 years (which is also virtually impossible to do on the app) had to use the website for this, same as deposit limits virtually impossible on the app. Don't use this company,football odds, football markets and just general customer care are shocking
David McSnorl
17 August 2023
Comment from uk.trustpilot.com
Manager in Victoria Road Farnborough is very helpful and knows his stuff. Think his name was Ryan, very friendly and explained how to do Irish Lottery to my wife who couldn’t quite get the hang of it. Very patient and kind after having a bad experience previously in that shop a while back with a guy with dark hair and face tattoo. Was hesitant to return but Ryan ensured we had a positive experience and we will definitely be back. Thanks Betfred.
Lucy Ward
16 August 2023
Comment from uk.trustpilot.com
At first it was ok. But now just drains and drains your funds and no wins. I see on bingo same winners all the time. And i mean winners winning 200 and 300 houses. U know their names before they even come up. Same old same old. That aint down to luck. Slots aint paying out either. Hundreds put in.. no return
Thomas Ransom
16 August 2023
Comment from uk.trustpilot.com
Spot on for slots promos and so on just for playing the following day/week you'll have free spins or some sort of award all winnings paid on wagering. Probably one of best apps sites don't yet me wrong you win some lose some and app can be a pain but overall great.
Craig
16 August 2023
Comment from uk.trustpilot.com
Another day of winning absolutely nothing in store AGAIN! been going in there for years and never walked out with money. I might leave a review everytime I go in there just to show how consistently terrible it is
Shannon Wragg
16 August 2023
Comment from uk.trustpilot.com
Brilliant site, fast payouts lots of bonus rounds. Best site I've ever used.
Laura Coppard
15 August 2023
Comment from uk.trustpilot.com
I like this site alot deposit and withdrawn are fast to
John
14 August 2023
Comment from uk.trustpilot.com
Rubbish online bookie. Let me deposit over 2000 no questions asked. No customer service or client help. My experience was bad deleted the app. Am seeking legal advice at present. People beware.
martin
14 August 2023
Comment from uk.trustpilot.com
This company let's you deposit unlimited amounts no questions asked no limits placed and then blocks your account. Not ethical and so much for responsible gambling. Do not recommend.
Stephen
14 August 2023
Comment from uk.trustpilot.com
I would Recommend Betfred to anyone it's amazing online casino and other sports try it
Debra
13 August 2023
Comment from uk.trustpilot.com
I am definitely giving Betfred a four star never had a problem exceptionally fast payouts , win some lose some had a max win had a zero win!! Easy to navigate, they only lose a star for not having the largest variety of slots especially two major providers I like 👍😃. Been playing for a few months see how it goes
Lee beal
13 August 2023
Comment from uk.trustpilot.com
Absolute ripoff u try cashing out on bets and it say’s pending doesn’t give u ure money contacted live chat wasn’t bothered rip offs be aware
Kyle
13 August 2023
Comment from uk.trustpilot.com
Honestly this app is shocking. Yet another app that will let you deposit money and play without showing any I.d or documents then when it comes to wanting to claim your free spins sign up bonus you have to do all sorts just to get them including upload the I.d that should be needed at first to play. And don't get me started on how hard it is to withdraw money plus I've won penny's compared to what's been spent all in all rubbish app
June Daly
12 August 2023
Comment from uk.trustpilot.com
I deposited 250 didn't even get a bonus or free spins ....I know we take a gamble but that's shocking and I was lead to believe I was to get a bonus after depositing my first amount of which wasn't given....disappointing to say the keast
Olaru Alex
12 August 2023
Comment from uk.trustpilot.com
1 star for customer suport , Gary hang up twice the phone on me saying the line cut off. Well it didn't cut off when you got the account details from me the first time, you ( gary ) understood me perfectly but when i asked if we can solve the issue on the phone, the answer was no and said we need to arrange a call back to speak with whoever and hang up after i asked if i will be called soon like 20 min as i was going to work and next day i didnt know when im available and hang up after that. Also, putting the account straight on temp blocked without warning or to call me ( on the email recieved after! the temp block, they said they tried to call me, which is bs as i havent been called) or email me to discuss in the first place is unprofessional, i had a bet on and maybe i wanted to cash out, how is that gonna do me any good ?
Babies
12 August 2023
Comment from uk.trustpilot.com
One word thieves they machines are defo rigged if and if u do win they take days to pay very slow very slow If paying the rainbow riches u will not get the pots or men wins are little an often warning stay away stay away bad site very
Craig
12 August 2023
Comment from uk.trustpilot.com
Instore slots are absolutely abysmal you can't win. And most of there stores you have to wipe your feet on the way out there disgusting. Do some refurbishments with the money your robbing off your customers you scruffs
Simon
12 August 2023
Comment from uk.trustpilot.com
Overall fantastic betting establishment the website is dated and could use a facelift but aside from that great games, great offers, amazing unexpected bonuses. IRL clean and tidy shops well equipped and with great staff a big plus towards a great experience with the company
Mr David Lister
11 August 2023
Comment from uk.trustpilot.com
I did not get the opening offer and I am disappointed by the other communications since. I plan to let the bets that are pending expire and then go elsewhere
John Jagodowski
11 August 2023
Comment from uk.trustpilot.com
I had signed up and deposited £10 with Betfred. I then placed the £10 on the horses. I expected my welcome bonus but was told I hadn't qualified! Such a shame and very hostile rather than welcoming.
Kenneth barnes
10 August 2023
Comment from uk.trustpilot.com
49s it's not a true draw computerised to find least betted numbers and payouts
Olesya
10 August 2023
Comment from uk.trustpilot.com
Promo was nice. My friend said stay away from other sites because if you start winning or use there promos they'll restrict you. Betfreds customer service was good and so far happy. Just need to find more winners on the horses :)
Christopher
10 August 2023
Comment from uk.trustpilot.com
I signed on to you.promise of £10 bet gets £30 free bets.only read you must lay bet before 7 days up.which I did . Then get told it has to be your 1st ever bet.booo.get offered £1 free bet on lotto 50 3numbers did that and it used my money leaving free bet still there.layed bet today not 2.40 if by chance. Price at time 17/2 wins at 12/1 . What happened to best bet.or don't you do that whilst do.and get plenty free games every day.all free.
Ruslan
09 August 2023
Comment from uk.trustpilot.com
absolute disaster not offer most of the sports like volleyball esports and etc for pre bet ot live not giv cashout on all sports even if some events have option for cashout when you try its blocked
WINDSOR
09 August 2023
Comment from uk.trustpilot.com
Was offered a free bet Saturday if I bet on Friday never got it even though I contacted Betfred on Saturday morning was told it would come through still waiting
Sam
09 August 2023
Comment from uk.trustpilot.com
It's a good site to have a little game of bingo but I feel they allow you to win big I.e a coupe of £100 and then you never win bigger than that. I feel your paying back what you won.
Patrick Gavin
09 August 2023
Comment from uk.trustpilot.com
They are a great online option for slots, the choice is phenomenal, with new and original games added most days. I seem to win a fair number of times and they have all the 'Gamble safe' procedures in place. I especially like their daily and weekly promotions which give you an opportunity to win up to 200 free spins daily wether you have deposited that day or not and a further opportunity to accumulate free spins throughout the week based on your purchased spins that week. Withdrawals are lightning quick and it's easy to get hold of a human if you have any questions or concerns. I rarely use other sites, with Betfred there is no need to. Thanks guys.
Tara Wilson
09 August 2023
Comment from uk.trustpilot.com
Something for everyone, lots of choice in different genres of game
Magnolia Pinga
26 August 2023
Comment from uk.trustpilot.com
I do not gamble at all. However Betfred is trying to hack my account!Unacceptable!
I do not gamble at all. However Betfred is trying to hack my account!Unacceptable!