Betfred PLAYER REVIEWS(3382)
Willie Reid
02 May 2023
Comment from uk.trustpilot.com
Only just opened an account so it's early days. The games look very samey, and there doesn't appear to be an Slingo games which is a massive disappointment. The navigation can be overfussy, and how to make a tricast bet is not obvious...other sites offer a tricast option upfront.Though I am imptressed that the Return to Punter data is openly available.But we'll see how it goes.
Noah
01 May 2023
Comment from uk.trustpilot.com
No lucky 15If you're planning on placing multiple bets like most punters do, please do so on any other uk bookmaker. betfred do not offer best odds guaranteed on any multiple bets, this will leave you with a far less return than if you'd placed the same bet on any other UK bookmaker. The prices offered aren't always smaller on betfred but invariably you'll be left out of pocket by using betfred for any multiple bets.
Tom
01 May 2023
Comment from uk.trustpilot.com
No best odds. Betfred are the only online bookmaker not to offer best odds guaranteed on horse racing. If you want to place lucky 15s etc, do so with any other UK bookie as betfred I'm afraid will rip you off.
Magic
01 May 2023
Comment from uk.trustpilot.com
Betfred sportsbook is a scam. I placed bet on over 3.5 goals when result in the game was 1-0. But that goal was disallowed, result went back to 0-0. I was lucky as final score was 3-1, but betfred paid the bet with odds I taken believing current score was 1-0, while my risk was much biger. So I asked them to pay my bet with revised correct odds. They refused. So they ripped me off around 100 pounds. Be aware with live betting with them or just avoid. Many other bookies pay bets with revised odds in such situations.
Alagie
30 April 2023
Comment from uk.trustpilot.com
Is the worst site I have gamble on and your cash out feature sucks compared to other uk sites will not be using you anymore
Mr Paul Conlon
29 April 2023
Comment from uk.trustpilot.com
Robbers, Thieves - try getting your money back if you are outside UK. They keep your money. They lie about sending the money back. Stay away
Daniel
29 April 2023
Comment from uk.trustpilot.com
Good all rounder for gambling in every format ?Betfred will give me some freebies on the house spins or free bets 2 to 1 odds ?
James g
28 April 2023
Comment from uk.trustpilot.com
Bet Fred is sh!t got a free spin on spin king and won 5 free spins I loaded the eligible game up to use the spins and guess what no free spins the promotions on bet Fred are crap and false they are nothing but scammers and it is the worst company Ive ever played games on all they do is take take take there is no return to player its an absolute joke of a site and they should be ashamed of themselves please dont give them the satisfaction of taking your money you will get nothing back ever like Ive said they are just dirty scammers
Elliot
28 April 2023
Comment from uk.trustpilot.com
I decided to give Betfred a go because of the attractive sign up bonus. Supposedly, if you deposit then stake 10 on your first bet, you get 3 x 10 free bets. I did this but was then refused the bonus because another bet I made was settled before the first one. Very sneaky and unfair in my opinion.
Jeffrey Dix
28 April 2023
Comment from uk.trustpilot.com
It's not just bet Fred. They are all ripping people off. The gaming commission are a waste of time. I have lost over 40 thousand pounds on slots. And the government and media go on about people losing too much money. But they don't crack down on the companies fixing the slots. If you have any sense stay away from these as all it will do is cause upset and misery. They should at least make it easier for you to win your money back at least. It's not fun. It's a con.
MC N
28 April 2023
Comment from uk.trustpilot.com
Scum. Self excluded a while ago. Opened an account again as I forgot about exclusion. Deposited a fiver, They closed my account and wont return my fiver.
Jamie Wilson
28 April 2023
Comment from uk.trustpilot.com
Opened a new account with a welcome bonus code as advertised, met the requirements with staking my bet but never received the welcome bonus. When contacted their customer service they agreed I had met the requirements and would pass the case over to the appropriate department to add the bonus to my account. The bonus wasn't ever received so contacted them again and they are now claiming I'm not eligible for the bonus as it was the day of the grand national! No bets were placed on the grand national and they were advertising the welcome40 code on the day of the grand national - fraudulent advertising and when asked for the matter to be escalated to a manager it hasn't been
David F
27 April 2023
Comment from uk.trustpilot.com
I received an Email saying I have a free spin on Spin King, so I tried it and won 5 free spins. What they were for though, I don't know, so I contacted them via live chat and first spoke with someone called Jason. He advised spinkingdrop in games, so I said I couldn't find it, so he suggested logging out etc. and the usual things.I tried them but still nothing and when I checked my account for the free spins, it shows 0.So I tried contacting them again but by the time they got round to answering, I explained that I had to go and take my youngest to school but could they send me an Email with the information on. Nope, nothing.So I am back on again with the live chat and am 24th in queue now, which I think they'll not answer until I have to go out again soon.Why do these promotions when they don't work properly! It's frustrating and annoying.Most other sites, with the exception of C*ral, work perfectly.
robert
27 April 2023
Comment from uk.trustpilot.com
So I deposited over 200 just to see how their casino works games were crashing as freezing kicking me off the app worst experience Ive ever had in my life won nothing but what I already deposited and then lost everything as the games started to freeze and crash I got in contact with Thomas H which said that it isnt their problem and that I wont get refunded when I explained the regulations to him and raises a complaint I got banned and blocked permanently they dont care about their customers all they care about is to make money and get rid of people theyre very rigged
Anthony Martin
27 April 2023
Comment from uk.trustpilot.com
I rate the service but I haven't received my free spins or bets as advertised I have put in about 50 pounds in my,account but to no avail
Jordan
27 April 2023
Comment from uk.trustpilot.com
Crashes a lot, when you have football accumulators does have the score on the slip to make it easier to follow needs a lot of work on this betting app to be honest
David
26 April 2023
Comment from uk.trustpilot.com
Not a bad app but it can take a wile to log in and your odds are lower than your counterparts
sam willman
26 April 2023
Comment from uk.trustpilot.com
Betfred are scum thieving con artists. Trust me guys, if you want to lose money join betfred. They closed my account and refused to refund my deposits and pay my withdrawal. they are crooks. I am now in the middle of court action to recover my funds. They are cowboys and they give betting an extremely bad name. From the bottom of my heart, do not use these scum bags low life C**TS
Stephen
25 April 2023
Comment from uk.trustpilot.com
Betfred is 1/4 mile from my home but I'm tired of having to go in shop to find only half meetings are best price odds! Boylesports is 2miles away and best price all races from 8a.m so I walked out n went there and won't be going betfred again! 1 punter in betfred a dozen in boylesports do the maths fred
anthony grady
24 April 2023
Comment from uk.trustpilot.com
Absolutely disgrace was winning but 1nce again they fix the games were you don't win aching and coral disgrace they can fix games but when u win they stop you disgrace
Ricardo
24 April 2023
Comment from uk.trustpilot.com
I think the roulette in the casino if fixed along with a few other game.. I spent 300 playing betting on 36 its didnt come and by accident I spin it came.. I also spent 200 on slots and didnt even get on feature.. didnt get my welcome bonus, no casino bonus jus nothing.. on other site I spent so much I would always received some free, or free spin.. here nothing
Dawn
24 April 2023
Comment from uk.trustpilot.com
If I could give zero stars I would...Stay away from Betfred.. BetFred are thieves.. BetFred have refused to pay me my money.. my winnings..I deposited in good faith.. bet in good faith... .. I have one a substantial amount of money.. BetFred then decided there was going to suspend my account..I sent BetFred every piece of documentation they requested.They proceeded to tell me they no longer wanted my custom and I was not entitled to my money..They made accusations without actually making accusations..I am now left to seek legal advice ...gambling commission... ibis...And someone I know was also allowed to deposit 18,000 in the space of a week.......Am I bet the equivalent of hundreds of thousands of pounds and BetFred think that they are not in breach of their codes of practice set by the gambling commission..BetFred era disgrace their customer service is shocking and may never actually respond... BetFred kept me waiting for a response for weeks that is no exaggeration..My device find a different site there's plenty to choose from..Dawn P.SThis message should not be removed.Every statement on there is absolutely true there is no misleading no slander I speak the truthBetFred may not like what I have wrote but it is absolutely true..
Christopher Charman
24 April 2023
Comment from uk.trustpilot.com
Withdraw are to long and it doesn't show in your balance also no freebies like Ladbrokes or corals
Sam
23 April 2023
Comment from uk.trustpilot.com
DO NOT USE THIS COMPANY. Won 700 and Betfred have blocked my account and told me I am unable to gain access to the funds. Staff are nothing but rude. There are other betting companies out there that you should use. STAY CLEAR! Happy to take money off you but when comes to paying out they are not so eager.
Mr John Wallinger
22 April 2023
Comment from uk.trustpilot.com
Good and very quick to take your bets and very good when paying out withdrawals. Would recommend to anyone.
Max
22 April 2023
Comment from uk.trustpilot.com
Signed up, got the bonus bets. Odds were alright and selection was okay. I place my first bet on odds for a game that looked really good compared to Fanduel. My bet gets cancelled mid game and I get email stating Im banned from promotions from their site. I guess the odds were an error on their end and instead of disciplining the person that messed up they ban anyone that bet on it LOL. I contact support and I get the ultimate run-around answers that were obviously just copy and pasted. Never come across something like this on any other book. Wont be back and have advised every bettor I know to stay away.
Angie
22 April 2023
Comment from uk.trustpilot.com
Discusting scambags , 20 deposit . Games clear manipulate , support are dicusting ,iask for statment , some layer tell me its send on chat support . Nothing was send!!! Ther are under giblartar and british licance , corupt criminals , SCAM STAY AWAY
Jessie
20 April 2023
Comment from uk.trustpilot.com
I've never know I site that litrally doesn't gamble the risk off wining since I've joined this site and I must stress ik very much aware of this risk and its at my own choice to gamble, but wow this sites a joke in the returns and the chances of winning most certainly the worst site I've ever signed up too and would not recommend at all
Steven
19 April 2023
Comment from uk.trustpilot.com
The site is very slow to open and when you have a bet and go into bets it does not tell you what horse you have bet till you open bet up it so so tedious as I have an account with sky bet too it so so quicker to use and so much easier Betfred need to get their act together big time
frank
19 April 2023
Comment from uk.trustpilot.com
Open an account using their promotion welcome40 so i could bet on the grand national. It said to bet 10 to get the offer. After 10 hours i had no bonus so i read more into it. It stated i had to bet 10 on one sport in one bet. So i put a further 10 on one sport. Still no bonus. Then i opened a chat they told me as my first bet wasnt the full 10 on a single bet (one horse) i wasnt eligible. So i got no bonus
Michael Gallagher
18 April 2023
Comment from uk.trustpilot.com
Giving good odds before bets & good odds when matches in play, offer good deals prior to events & pay out quickly when fortunate enough to have a win, keep up the good work ?
Megan
17 April 2023
Comment from uk.trustpilot.com
Very good app with good games. I've had a big win but I've noticed that after a big win, I don't really get profit for a while. Which makes me feel the sites rigged even though its probably a coincidence.But I do love the games. Best ones are blue wizard fire blaze and big bass splash. They pay ?
Lynda
17 April 2023
Comment from uk.trustpilot.com
Shame theres not a zero star rating for this one! Just a word of warning for any non seasoned gamblers who try to sign up for one of the welcome promotions dont!Its not worth the hassle. And dont dare deposit your own money via PayPal as apparently that makes you ineligible for their scam sign up deal, regardless of the fact its a valid option on their app and site with no warning not to use it with a code! Live chat was a waste of time, incorrectly advised Id get my bets, then told I was eligible for a different promo but that I actually wasnt! Chat and the app went down several times, agents were blatantly dismissive. The whole experience from start to finish has been nothing short of enraging and a complete waste of time
Mark
17 April 2023
Comment from uk.trustpilot.com
The app was very slow at Cheltenham and Aintree , I lost 5 when I put a bet on and it would not work so I put a fiver on my sky app but the bet was on and so I lost a tenor instead of five .Do like the app thou and will persist
sillyboo
16 April 2023
Comment from uk.trustpilot.com
Pretty much standard casinoAnd sport's book. I did like the welcome offer of bet10 and get 30 pounds in free bets ??
RT
16 April 2023
Comment from uk.trustpilot.com
Poor offers on Sports so thought I would try an offer on their slots. Staked the correct amount and then the page 'timed out' as I selected my free spins.Thought it would be no trouble sorting with the live support. They made up a story about how I had staked money on their casino a month ago (completely false) and then basically said 'we're not going to resolve this so let's close the chat'. I suggested due to my poor experience I wanted to close my account. Then I tried to withdraw my funds and it failed, turns out they closed my account immediately after the chat without any more dialogue! Yet to receive the funds back in my account.Absolute rubbish.I'd go to Coral, Paddy Power or LiveScore, much more helpful if there's any issues.
Lynn Nicklin
16 April 2023
Comment from uk.trustpilot.com
Went to collect my winnings as bet fred were paying out on 7th place in the grand national i had the big dog and born by the sea they paid out on the big dog and not born by the sea yet i had bet each way for both horses ive no proof as he kept the ticket and born by the sea came in 6th place at 50 to 1 cant help feeling i was scammed out of some winning bet fred halesowen west midlands you need to explain to customers if u are paying out for 7 places and both my horses came in 5th and 6th why was i not entitled to my winnings for born by the sea and only the big dog really confused
Hannah
15 April 2023
Comment from uk.trustpilot.com
think it's appalling that you penalise antepost betters betting on the Grand National in advance - I put my bets on days in advance and wasn't able to view them on the day, because you limited it to bets placed in the last 48 hours. This penalises people that aren't your casual betters - we bet early because we're regulars. Pay attention to your core customers - you should be looking after us! I also talked my mum and dad through setting up an account, the day before the national, so they would each have a welcome offer to use. They are both in their 80's and haven't done online betting before. My mum didn't receive her WELCOME40 bonus, which was also disappointing and unfair!
Edward Bridge
15 April 2023
Comment from uk.trustpilot.com
Easy to set up and placing a bet is also easy, it's anything else that's a problem - try finding your bets, or who you've backed, it's not user friendly and, to top it all I managed to forget my username (email address is too long). I got blocked because I couldn't sign in, when I tried to reset it I couldn't and, when I tried to access online help I was told it was shut because the grand national was on... I only opened it so I could bet on the grand national. When or if I can get in , I will take my money and, go on to a different betting site. This site is hard to get around and, even harder to find out simple facts like if you've won or list etc. The only bits that are easy are when it comes to giving your money or setting an account up! STAY AWAY!!!!
Jimmy Bancroft
15 April 2023
Comment from uk.trustpilot.com
ABSOLUTE JOKE OF A COMPANY EVERY OTHER BETTING TOTALLY FINE TRY AND USE BETFRED TO BET ON THE GRAND NATIONAL ERROR MESSAGE COMING UP, 1960s BETTING APP BEING USED IN 2023 10 YEARS BEHIND PATHETIC
Charlotte May
15 April 2023
Comment from uk.trustpilot.com
Registered for a free bet offer only for it not to be valid on grand national day! That combined with the terrible ux avoid like the plague
Stephen Thornton
15 April 2023
Comment from uk.trustpilot.com
Walked into the shop made to feel welcome, asked if I needed help was happy to assist you and guide you through the betting slip for the grand national and then the women behind the counter was happy and help, made the experience great has I only place bets on the grand national... Barnsley road Wakefield office 5*
Gary Johnson
15 April 2023
Comment from uk.trustpilot.com
Absolute disgrace for such a big bookmaker , 5 places no best odds for the grand national . Even his own staff are call the group just greedy ... I won bet with then again
NorthSurrey
15 April 2023
Comment from uk.trustpilot.com
EDIT: Customer service was wrong / saved face. Fast reply so upgrading to average. If I didn't fight it it would be over for the customerSigned up to a great offer. Apparently I'm "ineligible" even though I got an email saying the bonus is in my account. Nonsense. Got sent a promotion link by the person with what I signed up for and it differs. They claim I already took a promotion under my IP but nothing in my email, no one else gambles under this IP and my first sign up. I think they are trying to cause issues before the grand national race as I signed up the day before which is ELIGABLE!
Allen Manville
14 April 2023
Comment from uk.trustpilot.com
The only dislike I have is the withdrawal process as in my view it it should be as instant like the deposit system.
Nthati Metsing
14 April 2023
Comment from uk.trustpilot.com
Betfred SA is the worst. Their service sucks. Inhave been tryingbto withdraw money but I need assistance with FICA. I have sent my bank statement but nobody has bothered to respond. It's been 3 days...
G Leachman
14 April 2023
Comment from uk.trustpilot.com
App is awful. Once you place the bet, you can't see it again because it says they're too busy settling bets. However if they fixed this, I like the way they set out the stats for the horse racing.
DAVID WILSON
13 April 2023
Comment from uk.trustpilot.com
Very poor try the games for first time played eye of horus get 3 scatter symbols for bonus game deposit of 10 got nothing only spinning 20p a time 3 deposits later of 10 still nothing wipes me out 30 on first day of joining games a fixed never again
paul copulthard
12 April 2023
Comment from uk.trustpilot.com
I have used Bet Fred for up to 30 years in shops. over the last 20 years have had on line accounts with various companies most of which have there faults .i have initially enjoyed using your app and my new account with no problems as yet . If any problems do crop up i will let you know with immediate effect .Kind RegardsPaul
Michael Hartley
03 May 2023
Comment from uk.trustpilot.com
I have had bad experiences with Betfred because my account had been hacked and was told I would be given a refund but they refused to do so
I have had bad experiences with Betfred because my account had been hacked and was told I would be given a refund but they refused to do so