Betfred PLAYER REVIEWS(3304)
Jason Newton
02 October 2020
Comment from uk.trustpilot.com
1000 comp points to cash out? really have to spend 1000 for a tenner, ridiculous should be able cash them out whenever just like play ojo Your current Comp Point conversion rate is 100 Points = 1 For every 10 you bet on any Casino game you earn 1 point. You must have a minimum of 1000 Comp Points in order to convert into cash. anyway thought id try my luck. started of with 4p, deposited 30 long story short they happily gave me the 4p back thanks betfred!!
Flourenco Fcl glosspitas
02 October 2020
Comment from uk.trustpilot.com
This company is the worst I see on paying withdrawn money is very very slow and this shouldn't happened because when people play they don't ask then for 24 or even 48 hours to pay them absolutely disgusting
Karen
01 October 2020
Comment from uk.trustpilot.com
Mark Rutter
01 October 2020
Comment from uk.trustpilot.com
Pure con artists , been registered with them for just over 24 hrs . Rang customer services 3 times ,sent 2 emails and been on live chat . Welcome bonus rules not explained , blocked from account . KEEP AWAY FROM THESE CON ARTISTS . Disgusted the amount of hassle I've had . Been on other sites for years , I hvnt contacted customer service once
Roy
01 October 2020
Comment from uk.trustpilot.com
Avoid terrible customer service if I had seen reviews would not have gone near
Rafal SZatan
30 September 2020
Comment from uk.trustpilot.com
I won 60k betfred wont pay me my money please be aware
Josh B
30 September 2020
Comment from uk.trustpilot.com
As previous review states, inconsiderate money grabbers. Funny how the free bets you’re given for the virtual football result in you winning, then when you bet actual money every single time you place a bet something dodgy happens and you lose. Luckily I only lost 50 which is irritating but not life-changing, but I urge anyone with addictions or anyone tempted by the offers they provide to think before doing so. It’s a rigged process and you will lose money. I’ve learnt my lesson the hard way and will be staying clear of Betfred permanently. Incentivise you to bet as much as possible and don’t care about the consequences it has on their customers. Sooner they’re in the gutter the better.
Jason Newton
28 September 2020
Comment from uk.trustpilot.com
absolutly discusting, always on slots but seems betfreds slots are kinda fixed it gives you a little when your about to run out of money then no wins until you have used the winnings they give, bonuses are very rare too, think ill stick to other betting sites
Emma
28 September 2020
Comment from uk.trustpilot.com
I got my free bet for 10 days (days 7) but when I called and asked why the 30 was removed i was advised the promotion ends after 7 days. The promotion itself was given to me for 10 days and they turned it off when I logged into use it. I called and used the live chat service and Alisha was the rudest person I’ve ever spoken to, if you can leave the promotion for 10 days but when I ask why it was removed on the 10th day you tell me it’s my responsibility to use it before the 7 days expire, how does that make any sense. Wouldn’t recommend using them.
Gemma Badley
28 September 2020
Comment from uk.trustpilot.com
Deposited on bet fred wasnt winning nothing at first. But after a few times of depositing had quite a few bonus and managed to withdraw 400 pounds still awaiting for it to be approved yet
Andymurray23
23 September 2020
Comment from uk.trustpilot.com
If you loose money they take more, when you win money they restrict your bets and circulate your image around other stores so you can't bet in the region. Complete joke, thieves.
See u in court
22 September 2020
Comment from uk.trustpilot.com
thought I'd give it one last go. Still a total scam. 600 on 1 spins on slots I won 5 bonus games. 2 of them I won 0 yes 0! The other 3 bonus games I won between 8 and 13! No actual wins on general playing so you don't even get enjoyment out of playing for a long time. Total dead spin after dead spin. Constantly getting kicked off game every few minutes. Account blocked! Enough is enough.
Liam Gaughan
21 September 2020
Comment from uk.trustpilot.com
Avoid like the plague, worst prices and even worse pay outs on games, absolute fraudsters these
Luke Whalley
21 September 2020
Comment from uk.trustpilot.com
Awful website, awful customer service. Terrible company would never recommend.
See u in court
10 September 2020
Comment from uk.trustpilot.com
Absolute scam. DEAD SPIN AFTER DEAD SPIN. 1 slot bets and wasted over 1500 and got 3 bonus spins. One i won NOTHING haha! The next two I won 8 and 10. Pure scam. And the fact you get kicked off the game all the time, makes you think was you due a big bonus spin and they kick you off!
Sam Houlston
09 September 2020
Comment from uk.trustpilot.com
Customer service isn't too bad once you get a response. However withdrawal times are far too slow for a big company like Betfred.
Ken Jones
08 September 2020
Comment from uk.trustpilot.com
This has to be the worst site ever used games kept crashing it up my stakes without me asking called to complain spoke yo a guy called elis who seems to be the only perdon answering all lines was rude called me a liar i asked him to look into it and he said he cant snd put the phone down 4 times. Ill shall be contacting the gaming commission tomorrow
sylwester luston
07 September 2020
Comment from uk.trustpilot.com
Redicilus!! 1000spins on book of deth with no bonus!! Scam! Games cleary mess up, after this spin i recive, shame we can put screenshots here!! Shops in town redicilus . All i see ther angry people walking away with nothing . Playing ther for a week exaclly every day 50 spin per 0.20 max 0.5 in all week i have 2 bonuses 1 win 0.50 another 4 why this scambags still open?? Where its BGC?
Griffin
06 September 2020
Comment from uk.trustpilot.com
Nothing is as good as dealing with the right person thanks so much Mrs Sandra I will forever be grateful for your help DM Crawfordsandra895g m a i l/
Nathan Adam
06 September 2020
Comment from uk.trustpilot.com
Where can I buy fixed matches? Good day all!!! Where can I buy fixed matches have been a question troubling alot of gamblers now, but I believe with sharing this good ideal of mine alot of people will make use of this opportunity and increase there bankroll with fixed matches. At the early stage of my betting experience was totally bad with much losses on my moneyline betting account, after sometime I got a good tipster/source on instagram by the name FIXED_ALBRIGHTwho gives me fixed matches for payment afterwinning basis, all I do is to bet huge and give him a good percentage afterwinning. FIXED_ALBRIGHT is one of the best I have seen when it comes to fixed matches
Niketa Basson
05 September 2020
Comment from uk.trustpilot.com
AVOID !!! TERRIBLE WEBSITE !!! BAD CUSTOMER SERVICE !!! QUICK TO TAKE YOUR MONEY,BUT VERY SLOW TO GET ANY BACK !!! OVERALL ONE OF THE WORST BETTING SERVICES I HAVE EVER COME ACCROSS !!! STAY WELL CLEAR !!!
Nick
03 September 2020
Comment from uk.trustpilot.com
Very poor customer service, love taking your money on the shockingly poor roulette.keep away at all costs.
Anthony Johnson
03 September 2020
Comment from uk.trustpilot.com
Poor customer services. Best avoided. Not trustworthy at all.
Damian
03 September 2020
Comment from uk.trustpilot.com
There shop in Bristol Bedminster the staff need firing I was the only customer in the shop and the staff member did not serve me because he was busy talking on his mobile should be sacked walked straight out to hill arlunds the corner was buzzing
Nigel Chambers
03 September 2020
Comment from uk.trustpilot.com
I have tried the slots on betfred and you can’t win!! I have taken out less than my deposit twice because the 2 slots I was playing didn’t pay anything on the bonus feature 👎🏼😩
Hussain
31 August 2020
Comment from uk.trustpilot.com
Hi I received promotion message that said if I deposit 20 pound I'll get 5 golden chip, so I thought I'll give it a go but when I spend my 20 I was looking for the 5 golden chip but I can't find anywhere, when I contacted the customer service the advisor told me I'm not eligible for the offer it's only for new customer. I told him I'm a new customer then advisor saying I already claim the bonus which is I don't. I told him I want my money back but the rude advisor told me you spent your money you can't get it back. BETFRED A LYING MONEY ROBBING THEIF bookmaker. I hope someone from gaming commission read all the complaints one day. Justice will serve on day Mr Fred.
Lucy Aldous
30 August 2020
Comment from uk.trustpilot.com
I joined a few days ago have deposited and not won a penny and then had a email saying I had free spins I thought great that's nice to be given a little something logged in and game won't load emailed them about it and keep getting same response done everything they suggested and same game won't load I asked if could be put on different game and straight away was told can't I have used other sites and always been great and have been willing to help or change game or whatever it maybe can honestly say this is one of worst sites I have found wish I read reviews first luckily it wasn't a lot I lost as only ply small amounts
nashrin Aktar
28 August 2020
Comment from uk.trustpilot.com
This is the worst betting app ever!!!!!! I was meant to win the casino game deal or no deal until it crashed how cheeky!!!!!!! The game crashed for a reason so I don’t win the big slot I advice people not to bother they are cons and should shut down do not waste your money!
Roy Farrow
28 August 2020
Comment from uk.trustpilot.com
BETFRED BETTING SHOP FOBT'S Another truly horrible and miserable experience on the Betfred FOBT's. To be honest, I rarely visit betting shops at all nowadays but when I do I like to have a bit of "fun" on the FOBT's, but every time the experience is the same. I played the 100/1 roulette, with a fair bit of cover at 2 a go, needless to say the first 5 spins resulted in zero return, I therefore did the wrong thing and got frustrated and carried on, expectant of a return. In total my return from 40 spins at 2 a time (ie, 80 in total staked) came to a pitiful 5 exactly (ie, about 6%). The last time I went into the Betfred shop before this was about 3 to 4 months earlier where I played the slots at 20p a go, the first 10 staked again resulted in zero return exactly, I then increased my staked to 50p, but the FOBT continued in the same vein and simply ate my money. In total I lost 52 within 15 mins. This is clearly a disgrace, their FOBT's are paying less than 5% in total making the whole experience miserable, unsatisfying and totally demoralising. As far as I'm concerned Betfred are thieves and the FOBT's are legalised theft. I will never step foot in a Betfred shop again and the sooner these scum are closed down or go out of business the better in my view.
mark thorpe
27 August 2020
Comment from uk.trustpilot.com
I’ve made two withdrawals 6 days ago to my PayPal account and up to now don’t have the money I’ve sent 5/6 emails and the reply’s are priceless- one being we cancelled your withdrawal by mistake so need to start the process again , hopefully your money will be with you in 48 hours ? Just each reply is total rubbish - take your money 2 seconds pay you money 6 days (so far) I really need to report them
hillybear2
26 August 2020
Comment from uk.trustpilot.com
I have been refused to log in so many times. Been on phone getting new user names, on the email none working had enough after one hour today no success
Terri
23 August 2020
Comment from uk.trustpilot.com
Absolutely shocking I put a bet on 7 minutes before before the game ended.. to draw I put 10.74 on it and the winning would of been 370 or something close to that I lock my phone and 2mins later I've bin cashed out and the team have scored witch means my bet would of won all a fix went on the chat they said nothing they can do about it STAY WAY FROM THIS APP my missus free spins never work and she done a deposit to get 30 pound on free bets and they never gave it her I would advise to use paddy power much much better
Mr Sze Lo
20 August 2020
Comment from uk.trustpilot.com
Complete idi..ts!!! I made a withdrawal ...it took over 5 days...and still not in my account..i asked customer services...said the money was no longer with them...told me to ask the bank.. Bunch of amateurs They take your money for deposits instantly... But withdrawals...take forever Do not use them..unless u like the hassle....id..ts
kelly
19 August 2020
Comment from uk.trustpilot.com
I play so many sites online and this has got to be the worst. No feature on slots. 90% of the time never a win and when you do get a win its way under stake!! Another con
Paula
19 August 2020
Comment from uk.trustpilot.com
Signed up less then a month ago I think but didn’t deposit due to these reviews. But last night I decided to deposited 50 by PayPal and give it a go. Ended up winning 230 but withdrew 160 as wanted to play other games. I was automatically verified. Received my winnings just now. So very happy with the quick service.
David Cleary
18 August 2020
Comment from uk.trustpilot.com
Very misleading Supposed to get 100 free spins. Signed up directly from the advert broadcasting this. Did I get the free spins. Did I heck. Very disappointed that when responding to a specific advert I did not get as promised. I feel I have been mugged.
Ed
18 August 2020
Comment from uk.trustpilot.com
I have used This site a few times and been tempted by the occasional free spins offer. I decided to do an offer where you staked 5 and got 10 free spins. I did this within the qualifying period and I tried using there online chat facility countless times but never got any reply . I decided to email instead , over a week I was asked to send proof of the offer and after sending the same email a few times eventually got a response telling me I hadn’t spent anything in the qualifying period . This is not true and I have contested this . I can’t believe the hassle I’ve had to go through for 10 free lousy spins . I won’t be using this site ever again , don’t trust this company . I wish I had seen these reviews sooner .
kelly
16 August 2020
Comment from uk.trustpilot.com
Carried on playing this site and 70 quid on didnt get a bonus on the slots and not a win over my stake!
carl
13 August 2020
Comment from uk.trustpilot.com
Betfred kept over 300 of my money,they blocked my account,accused me of all sort things.wouldnt speak with me or answer e-mails,not a good company at all they don't like winners,but if you lose there keep your account open,I've been betting for many many years,o the horses only Betfred have bad policies avoid at all cost,as for there bingo well don't matter what game you play the same names always win,is not a coincidence either,rubbish company.
JOHN
13 August 2020
Comment from uk.trustpilot.com
Placed a thirty pound bet on the virtual racing at the Golborne branch of Betfred, as people know with virtual you only get informed of the race a few minutes before the race. I should of had 250 but it was to late as the women cashier interpretted the bet before stamping the slip. Shocking company.
kelly
12 August 2020
Comment from uk.trustpilot.com
Matthew Turnbull
10 August 2020
Comment from uk.trustpilot.com
My payout hasn't been processed in over a week. There website says 48 hours. Live chat is a joke. Wait an 1 hour to get through to anyway. And all they can tell me is 'there's been a delay no indication of how long it will take.
Truthseeker
10 August 2020
Comment from uk.trustpilot.com
By far worse casino and games I've ever played. I really do not know how they get away with this. It is absolutely 200% rigged and they have a nerve to tell us people that it is rng and fair!? Are you kidding me? It is so obviously fraudulent. I tell you now people do NOT play the RNG games if u do decide to stay with this site. Stick to sports or live casino, saying that live casino is probably rigged too. Sports they can't chose what happens..... Vile company, vile games, vile corrupt gambling commision who let's this happen for Betfred? Drop dead.
Amy
09 August 2020
Comment from uk.trustpilot.com
Spent 25 on bingo today. All different games and different prices & ive not even won 1 & also played 10 on slots and nothing, I’d say stick to Tombola, I won 620 with them in the first week and only deposited 25
nick brayford
09 August 2020
Comment from uk.trustpilot.com
last time i bet with this company as a seasoned gambler feel like been robbed be aware
S
07 August 2020
Comment from uk.trustpilot.com
I think everyone who plays these no win games needs to think again what a joke betfred is and all other online gambling platforms als they seem to do is take money of people and you get nothink in return but being lead in to a false sence of security that your going to win think twice and boycoat them all they are makeing millions of people who think they will win you cant win basicaly what a joke get a better hobby i say.
Louise Young
07 August 2020
Comment from uk.trustpilot.com
Logged me out 4 times in 10 mins!! I have money on my account, I either want to access it or close account down!!! No one replies to emails or calls....... so here I am advising people don’t join you can’t use your deposits oh and I’m yet to withdraw any winnings because I’ve never won lol Absolute joke
kelly
07 August 2020
Comment from uk.trustpilot.com
Used to love this site. Its probably one of the worst now. I see the same people winning every other game in bingo! The slots dont give bonus's. Never any decent promotions were you dont have to spend an arm and a leg!
Mateusz Lawera
03 August 2020
Comment from uk.trustpilot.com
Been There for a while , cashout is switched off when u have 9 out of 11 ACCA wins , and they are winning, CASIONO IS the worst Invested Today 40 - played stake 1,00 Literally had a 2 wins for 0,10 and 3,60 nothing more , for 40 spins . Tried another time 10 nothing won , LIVE CHAT support 6-10 in que always , AVOID losing money and time no fun just scam.
Dave Brrh
05 October 2020
Comment from uk.trustpilot.com
Horrific site and even worse customer service. On average takes about an hour to get through on live chat and when you do be prepared to wait even longer as the agent is talking to about ten people at once.... Never any free bets for loyal customers and to call themselves the Bonus King is disgusting seen as they have the worst odds going. Just avoid avoid avoid.
Horrific site and even worse customer service. On average takes about an hour to get through on live chat and when you do be prepared to wait even longer as the agent is talking to about ten people at once…. Never any free bets for loyal customers and to call themselves the Bonus King is disgusting seen as they have the worst odds going. Just avoid avoid avoid.