Betfred PLAYER REVIEWS(4059)

andyboyle123
05 September 2022
Comment from uk.trustpilot.com
Absolutely terrible customer service over a problem of their own making. They make up these so called promotions but fail to settle the bet properly and you then have to wait 4 days despite their own staff 3 times telling you that the bet stake should be refunded no member of staff is competent enough to deal with it and in the end when it was finally refunded the email they promised to advise me on the matter never came

GARY DEWINTER
05 September 2022
Comment from uk.trustpilot.com
Popped into my nearest Town Centre and was having a few bets in Bet Freds . Always no.4 on tge Virtual Horses. After about 10 or so had a 12/1 winner. Went to get paid was told i put it on 3 sec to late. I gave tge Bet in time but the young lady had ti do some URGENT stapling first. Her glee at not paying out plus her attitude was poor. I was polite and left the shop after coincidence of when i put a bet on after that my change was given in 1 coins. I slept on it and re visited Sunday Morning and the same young lady was on duty , i asked for a contact number for an Area Manager , she said 2 words , Customer Services , i asked fir tge number , she reluctantly wrote it down. I gave them a call when i got home only to be told i need the reciept number of the bet. So another trip into Town awaits. I am not a young oaf , but a seniot citizen who deserves to be treated with respect. Is having a Job a cause to be rude and dis courteuos.

MISS JESSICA PURNELL
04 September 2022
Comment from uk.trustpilot.com
Take your deposits and when you win and withdraw they take your money and block your account Scammers and fraudsters play elsewhere

Adam
04 September 2022
Comment from uk.trustpilot.com
Great happy with the service easy to use

Mr
04 September 2022
Comment from uk.trustpilot.com
Recently opened account very good experience so far all bonuses honoured etc

Tony
03 September 2022
Comment from uk.trustpilot.com
Good offers & rewards,, easy site to navigate,,,very happy thus far

Maria James
03 September 2022
Comment from uk.trustpilot.com
Absolutely rubbish they closed my account for no reason won't pay me my money ive deposited I have 70 pounds left refuse me to pay it to me I've spent over 2000 pounds last weeks I'm taking it further not getting away with its Robbin people

Lisa
03 September 2022
Comment from uk.trustpilot.com
Nothing is to much for my team im so so Proud of them all

Mr Andrew Brindley
03 September 2022
Comment from uk.trustpilot.com
Terrible app, not user friendly at all. Need to take a good look at skybet, ladbrokes etc to see how far you are behind

Brown Matthew
03 September 2022
Comment from uk.trustpilot.com
Bit slow.im a new customer and didn't receive a bonus.But overall not too bad

Graham
02 September 2022
Comment from uk.trustpilot.com
No welcome bonus no free spins,have rang 3 time for how I get offers,every time I have rang for help and advice,due to me being a new customer,am met with no you dont qualify for no spins or cash back,I am shocked to be treated this way.I wont deposit again until I have a member of your staff to ring me to apologise for the way I have been treated,and then explain why I have not received offers,with states when I joined.regards graham

Zsolt Kisded
02 September 2022
Comment from uk.trustpilot.com
Good site, variety off games

Paul
02 September 2022
Comment from uk.trustpilot.com
New to the website and on the whole very happy. One minor minus it takes time to change prices .. could be quicker but has not spoilt my enjoyment of the site

Gio Mal
02 September 2022
Comment from uk.trustpilot.com
worst costumer service useless and rude. Avoid

Mug
02 September 2022
Comment from uk.trustpilot.com
Everybody needs to understand and know this.Betfred, live casinos from Latvia, and the gambling commission are apart if a corrupt worldwide money making cashcow.Do not trust these vile inbreds with you're money on the line.Playtech they use for livecasino. Playtech are clearly, in front of our eyes using equipment thay is being controlled in front of you're eyes.The gambling commission cannot be trusted if they allow this absolute fraudulent activity to be allowed. You can go and watch fir 5 minutes and see how everything is manipulated. Nothing is 4andom based on natural occurrences.They need to be fk ing blown to pieces they are the most vilest people in our society. They are infiltrating peoples homes online and eating the vulnerable gamblers money so very easily. It's an absolute crime against humanity.Nothing is ever being done because it is government cashcow.betfred also have the worst slots online. It is unrealistic and very clearly just there to take peoples deposits. Very very corrupt words people use ya brain in future.Every bet u make every stake everything is logged and taken into account for wins and losses. Ai is in charge of you and you're money.

Richard
01 September 2022
Comment from uk.trustpilot.com
Your app needs an easier layout..modernizing some things dont work

Tyza
01 September 2022
Comment from uk.trustpilot.com
Slots keep disconnecting and have to reload and then money spent that spin takes time to go on account again

Gemma
01 September 2022
Comment from uk.trustpilot.com
I signed up and never received the 150 free spins that was advertised the win rate is excessively low and currently am going to use up my balance and deactivate my account .false advertising led me to believe I would receive 150 free spins that I haven't received I will be informing family and friends that this site is not to be trusted

Lemmingman
01 September 2022
Comment from uk.trustpilot.com
Your live games like win a spin and wonderland are poor! I know profits have to be made but these games are shockingly poor % wise. Time to review I think to protect your customers?

steve wilson
01 September 2022
Comment from uk.trustpilot.com
Played on roulette in there shop in Wareham in Dorset what a absolute a con it's a total disgrace but I'm going take my compliant to gambling commission police who ever your roulette is fixed not interested in there checked regularly not at all my recommendation is stay away from there shops

Valerie Smith
01 September 2022
Comment from uk.trustpilot.com
I find this site very easy to use. I'm a beginner so that's important to me.

Bob VAN DER WAL
31 August 2022
Comment from uk.trustpilot.com
Quite like Betfred few gripes though I joined a few weeks ago not received any welcome bonuses yet and I received a text yesterday 30/08 promising race Carlisle 19:50 if your horse comes 2nd you get a free bet Bouncing Bobby came 2nd still waiting Anyway that's of my chest onwards and upwards

William Robert
31 August 2022
Comment from uk.trustpilot.com
Very poor site, lagging when loading. Bonuses have very hard to understand clauses, very few initiatives to play.

Loredana
31 August 2022
Comment from uk.trustpilot.com
Not goodNo recomand

Ionut Ciubotariu
31 August 2022
Comment from uk.trustpilot.com
The worst site , I must send 100 document about my adress to recive my money, I will never bet on this site !!!

Clive
31 August 2022
Comment from uk.trustpilot.com
Game keeps crashing

Mark Mccauley
31 August 2022
Comment from uk.trustpilot.com
Winning thank you. Some good games. And ease of use to join in the fun.

Petar Georgiev
31 August 2022
Comment from uk.trustpilot.com
Make a little profit

Paul H
30 August 2022
Comment from uk.trustpilot.com
One Star and their lucky to get that the slots are very poor took over 120 spins on 20p slot at 20p a spin just to get one win the quantum roulette is rigged keeps going on the same numbers that you haven't got money on and the money drop game is very poor payer when you place the cash amounts if you places some on C it makes sure that you get the lowest winning spot possible and the customer service was very condescending tried to say that I had a compulsion to gamble when I explained my situation and then referred me to the safer gambling team even after i explained that when I play on a different company site I'm very sensible with what I spend my advice to people is steer well clear of these thieving robbing cowboys their stingy with bonuses had over 30 spins only paid about 48p very poor if you ask me like i said their are much better casinos than them Mr Q.com and Dream Vegas their much better casinos and very generous with bonuses. One more thing Change your ways Betfred don't be so greedy and stingy otherwise your days are numbered.

Carmel Parkin
30 August 2022
Comment from uk.trustpilot.com
Crashed on most games and lost money when it dose one of the poorest sight no wins her

Ian
30 August 2022
Comment from uk.trustpilot.com
Much better than will hill

Zsolt
30 August 2022
Comment from uk.trustpilot.com
Very good site.i am happy with it.

Edward
29 August 2022
Comment from uk.trustpilot.com
Lack of chance to cash out bets

Shuvaraj
29 August 2022
Comment from uk.trustpilot.com
Very easy to use. And very helpful staff. I like it.

James McDonnell
29 August 2022
Comment from uk.trustpilot.com
Games freeze, never pay out

Keith
29 August 2022
Comment from uk.trustpilot.com
Im in remission from throat cancer so dont get out that often. I decided to open an account with Betfred they were very helpful in getting me started and when I completed all the necessary questions and made a deposit I got 30 in fee bets which was amazing. Im sure I will continue online betting in moderation with Betfred. Thanks for all your help ??

gordon
29 August 2022
Comment from uk.trustpilot.com
Closed account permanently today slots RTP way off also logs you out all telhe time after getting bonus round which to me is not fair gameplay

Luke
28 August 2022
Comment from uk.trustpilot.com
Rip off never one win

Jason
28 August 2022
Comment from uk.trustpilot.com
Very slow app keeps freezing and disconnects when you are playing on the slots and very poor Chance of winning compared to other sites

Rebecca Bryan
28 August 2022
Comment from uk.trustpilot.com
Not many good promotions

William Robert
28 August 2022
Comment from uk.trustpilot.com
Absolutely rubbish site. 50 and not one bonus on the slots. You dont get the free spins promised. Kicked out of games during gameplay Stay clear.

Melanie
27 August 2022
Comment from uk.trustpilot.com
Love playing book of fallen

Rickyyy
27 August 2022
Comment from uk.trustpilot.com
Enjoyable safe gambling

Dennis Loraine
26 August 2022
Comment from uk.trustpilot.com
Poor set up.Everything is very slow

Richard
26 August 2022
Comment from uk.trustpilot.com
Great sit,brilliant games 5 ?

Broasca
26 August 2022
Comment from uk.trustpilot.com
Good verry good

Ian Dey
26 August 2022
Comment from uk.trustpilot.com
Very user friendly portal. I like the polite guidance about playing responsibly. Easy on the eye and a variety of games and or lottery draws.

libra
26 August 2022
Comment from uk.trustpilot.com
The site is great, great range of games to play, major issue for me is when playing slots the amount of crashes due to internal server errors is horrendous which completely ruins the experience, searching various forums this issue has been going on for a long time and still not resolved. Very disappointed.

Phong
26 August 2022
Comment from uk.trustpilot.com
Everything good
customer
05 September 2022
Comment from uk.trustpilot.com
Games are OK but the offers never seem to work. Click on something and it doesn't seem to give you a reward/free spins etc.
Games are OK but the offers never seem to work. Click on something and it doesn’t seem to give you a reward/free spins etc.