Betfred PLAYER REVIEWS(3304)
Skevos Paraskeva
25 September 2024
Comment from uk.trustpilot.com
all good until….I have deposited over 7,000 with this site in a span of 1 month. after a month i have finally made some profit ( or break even) and placed a withdrawal amount of 5,800 GBP back into the same card they allowed over 20 transactions to go through normally.Why do i say allow to go through ? because once i placed a withdrawal request, my account has been automatically suspended claiming that the same card they so easily allowed over 20 deposits to go through because i was losing , was used by a third party which they cannot give information on on their betting sites. the only person that could have possibly done that was a family member sharing similar name however , As a normal person i have checked all my card transactions from the beginning of time ( even sent them my bank card and bank statements) and NO ONE BUT ME USED MY CARD.the icing in the cake ? they so casually claimed that i have breached their terms and conditions by using a third party card , and that the money will be kept and not released . Emmm ? what ??? ITS MY PERSONAL CARD, UNDER MY PERSONAL NAME USED BY ME ?? Curious to see what caused the flag and how this will play out.Betting site is good, but customer service and handling is atrocious.Customer care beats everything hence the 1 star review.Also, good job on your team allowing over a month 7,000 to go through your system when losing and an even greater job on stealing legally earned money. 👏
Rachael
25 September 2024
Comment from uk.trustpilot.com
Joined and deposited £40 as the welcome bonus of £50 attracted me. I did not get this bonus and I was misled. I had trouble logging in also and technical support were repetitively and useless
David V
25 September 2024
Comment from uk.trustpilot.com
I'm a new customer and find it quite ridiculous that Betfred will only allow me to stake £11 on a horse I wanted to put £50 on. What's that all about? Embarrassing.
Kat
24 September 2024
Comment from uk.trustpilot.com
How long does it take for withdrawals to go into bank account?
DAVID
24 September 2024
Comment from uk.trustpilot.com
I had my account blocked with a lot of money in but am unable to get to it there was a charge back made by mistake the case was closed and retracted but this did not help
EMily mCcrohon
23 September 2024
Comment from uk.trustpilot.com
The Amount of money I’ve put in here and just made absolutely no profit on the smalls games is ridiculous. I know it’s a gamble and part of the game but give me a break!.. could show me at least a small bit of profit to make me keep the app . Ridiculous
Derek
23 September 2024
Comment from uk.trustpilot.com
Could be easier to use the football kept having to come out one league selections to get another league selection
Gary
23 September 2024
Comment from uk.trustpilot.com
The website offers better odds in my case the Irish Lottery than shops! It's quite a simple site to use for sporting bets if necessary.
Kelly louise
23 September 2024
Comment from uk.trustpilot.com
Once again same old continuas rigged site. £300 plus on fluffy fav and 0 bonus??? 100% rigged. Disgusting site constant take every single week. Dont give any fair game play atall!
Josh
23 September 2024
Comment from uk.trustpilot.com
Complete joke of a game get 5 scatters x2 and win 1.20£ on 20 spins big bass splash thats a complete joke BETFRED for you my use name bestts1 I have pictures of the gameplay it's a complete joke 5 scatters x2 all it pays £1.20 should be ashamed of that
Mike Clare
22 September 2024
Comment from uk.trustpilot.com
Really Like the Website one of the best on the Market , But Online help very poor , I have 10 mins ago wanted help they just ignore you , Fred you talk about your good service , Call me then on 07585034293
Carl Lewis
22 September 2024
Comment from uk.trustpilot.com
Ripped off from the get go. Deposited 20 pounds, never got my free bets. I'll never use betfred again. Total ripoff company.
Emmanuel Sly
22 September 2024
Comment from uk.trustpilot.com
Betfred gave me £50 of bonus to play bet and I do appreciate it.
Denise rothwell
22 September 2024
Comment from uk.trustpilot.com
Good for safer gambling with deposit limits , game timer which let's you know how long you have been playing friendly cms, only problem like most sites you seem to see alot of same winners , but it's gambling at the end of the day some people are more luckier than other but had a fab time
customer
20 September 2024
Comment from uk.trustpilot.com
Can’t say I’m impressed my partner signed up last week and so far it just seems to be nothing but dead spins on rubbish games. definitely not impressed
Bully Bullcross
20 September 2024
Comment from uk.trustpilot.com
Absolutely joke betting shop everyone allowed pushes year I reckon back a few winners then sp you joke firm stay well away
Patrick
20 September 2024
Comment from uk.trustpilot.com
It was made easy with the app, great experience although I lost all my money still enjoyed playing various games on the app, keep up the good work guys!
Alistair Scott
19 September 2024
Comment from uk.trustpilot.com
On the 6th September I had been playing various slots on Betfred for around an hour. I started playing another slot called 3 stellar bonanza, got the bonus and was winning money when the game stopped during the bonus and said there was an error. I tried restarting the game 3 times when I contacted the support team. A case was raised and I was told I would be contacted a few days later. After a few days I was asked to restart the game where it loaded from my previous game, started the bonus I was on and threw me out again. I sent screenshots of this information to the support team and here we nearly two weeks later and they keep telling me they are waiting for updates. This is ridiculous and I find this hard to understand how it can take a support team to look into one game and not be able to come to a decision that the customer should be paid his winnings.
Anthony Cookson
19 September 2024
Comment from uk.trustpilot.com
Closed my account approx 4 or 5 years ago but decided to try & reactivate it in March this year as I like to go to Horse race meetings between 1 & 4 times a year & liked their offers. Despite chasing up a number of times since March & even asking to be contacted by the safer gambling team so they can discuss any concerns they may have, I have not been contacted. Any time I contact for an update I'm told my request is with the safer gambling team & they cannot give me a timescale on my request. I have reactivated accounts with other bookmakers & it has never taken more than a few days to a week from initial contact & providing any relevant proofs. Just so, so, poor customer service, there is no reason it should take over 6 months to make a decision, even a "no sorry, we've decided against reactivating your account" would be better than silence & no contact & pretending they're dealing with my request
Paul Anthony
19 September 2024
Comment from uk.trustpilot.com
Not gonna lie feel like a bit of a dick betfred is alright haha 😅 so yea sorry for the last review in the whole they all good
Shaz Josephs
19 September 2024
Comment from uk.trustpilot.com
Hi I can absolutely say that this site is a true winner 🥇 10 out of 10 Good pay outs and very fare I love it an would recommend it very highly 🫶🏻🫶🏻
Laurie Turner
18 September 2024
Comment from uk.trustpilot.com
I am new to getting and found it easy except I didn't know how to do an accumulator.
Mr Melvyn Chambers
18 September 2024
Comment from uk.trustpilot.com
Hi I’m a new customer and I won’t be using you much longer I’ve been with you nearly a week I’ve been restricted from my account 2 times for no reason so had to phone to sort out and today I can’t log into my account I’ve never had this issue with other betting companies It’s a joke to be honest
Samson
18 September 2024
Comment from uk.trustpilot.com
Placing a bet is too slow please work on it and the site is too complicated to understand please make it simple
Robert Douglas
18 September 2024
Comment from uk.trustpilot.com
BETFRED....A FEW QUESTIONS I NEED AN ANSWER PLEASE.... A friend of mine bets on the golf he wins overall hence Paddy Power have banned him from the shop premises,BMW GOLF CHAMPIONSHIP 2ND BIGGEST TOURNAMENT IN EUROPE,Now how come at the shop counter today Shane Lowry is 7/1,On the machines in the shops hes 11/1,And online with Betfred hes 14/1??????????? How is this right you may ask yourself? Its ment to be the same company under the same name so surely the odds should be all the same. I know im going to get a blah blah blah we are sorry your betting experiance wasnt how youd expect( Oh yes it is Fred you are BLATANTLY ROBBING YOUR SHOP CUSTOMERS) please contact our customer services 🤣🤣🤣
Steven
18 September 2024
Comment from uk.trustpilot.com
Absolutely brilliant app betting service had a slight issue when I signed up someone got back to me within the hour even got a free 10 pound bet well chuffed
Consumer
17 September 2024
Comment from uk.trustpilot.com
SCAMI am still waiting for my free bets from sign up. They are not interested. STAY AWAY. I have not had any of this with other Bookies. Absolute Scum. Taking money from the working class with false advertisement.
John Attenborough
17 September 2024
Comment from uk.trustpilot.com
The freebies on joining are Unparalleled. Deposit £10 get £50 free bets and £10 worth of free spins. But they don't do Best Odds Guaranteed on horse racing which is a major drawback.
Manuel Ribeiro
17 September 2024
Comment from uk.trustpilot.com
Was easy to use only some fictures and on the phone dificult to read due to I can see properly all good
STEPHEN SMITH
17 September 2024
Comment from uk.trustpilot.com
I have only been with Betfred a week and i am very impressed with them.Their website is easy to navigate and they have a wide range of sports on which to wager.Also,the games they have are excellent and they offer some very attractive welcome bonuses.
Steffan Smuts
17 September 2024
Comment from uk.trustpilot.com
I deposited R100 into my BetFred account from Capitec, and it’s been days with no sign of the funds. Despite contacting customer support multiple times, I’ve received zero responses or updates. This lack of communication and poor service is unacceptable. I expected better from a company like BetFred. Highly disappointed!
Richard Jones
17 September 2024
Comment from uk.trustpilot.com
It's a great site, easy to navigate, I'm new to betting using apps but I set a limit and enjoyed a weekend punt, without physical visiting the bookies.
Mike Lawlor
17 September 2024
Comment from uk.trustpilot.com
The company is doing ok , but it could be made easier for people like myself to find the bets that I want to make . For example , I like to do multiple bets like Yankees, canadians etc . It would make it easier for people who arent used to your system , if there was a button saying "multiples" .
Jay
16 September 2024
Comment from uk.trustpilot.com
I like the website. Has so many choices of games to play and lots of promom such as spin offer, when you too up and you get to qualified for free spin on a qualifying amount to reach free spin, but the withdrawal takes ever so long and sports welcome bonus is also takes quite long too.
RD
16 September 2024
Comment from uk.trustpilot.com
Offers are great and have been impressed with the app. Only thing that annoyed me was being unable to find cash out on my bets, it is there but I didn’t realised where it was.
NIGEL GOWARD
16 September 2024
Comment from uk.trustpilot.com
Well betting seems ok ..strange have keep going in and out each racing section meeting etc etc trying out on multiple horses across the board …..your cash out offers are really low as I can see …..need offer more
Simon
15 September 2024
Comment from uk.trustpilot.com
Good customer service very helpful in helping you with any problems also great opportunities with promotions and fast withdrawals. And plenty of good quality games to play well worth signing up with.
Daniel
15 September 2024
Comment from uk.trustpilot.com
Disgustingly poor service. When I tried to talk to a customer service agent I initially gave up after 20 minutes as I had no response. I tried again later and spent 40 minutes waiting only to have the agent end the chat without an answer so I foolishly tried a third time and waited nearly an hour for a response and when an agent did respond he ended the chat after 2 minutes before I could reply. Astounded by how appalling the live chat service was.
Luke
15 September 2024
Comment from uk.trustpilot.com
It’s okay but I’m sorry to say casinos just aren’t the same anymore I’m short of cash so could do with a nice win lmaol! No auto play no bonus buying and it seems harder than the good old days but betfred has been fair and great game selection I’m gonna but a bit of cash on mega moolah soon please make it so I can win lol
Faye
15 September 2024
Comment from uk.trustpilot.com
This app does not give a daily bonus. Other competitor sites do and they also give enhancements eg a £1 bet or promotional gifts.
David Nicol
15 September 2024
Comment from uk.trustpilot.com
The best new customer offer on the market, The App is easy to navigate and place bets, although no early payouts like some of their competitors they make it up with special offers.
Paul Anthony
15 September 2024
Comment from uk.trustpilot.com
Nope not this site or app I mean bet via the Internet don't download the app I'm not superstitious but they cheat the hell out of you via the app convenient for them that's all doesn't help the user at all my advice and trust me I know my shhh when it comes to these sites got to betway.com bet365 any of them not this pile of trash horrible horrible horrible I'm coming off the site go anywhere else people
kathleen love
15 September 2024
Comment from uk.trustpilot.com
Best welcome offer, Actually no wagering required so keep what you win
Mr Gardner
14 September 2024
Comment from uk.trustpilot.com
More than 25 hours after registering i have not been able to access my account. I had too many password attempts as i did not see the email stating my account was blocked pending review. Then after the email saying it was ready was still blocked. Last i heard was 8.5 hours ago stating it would be fixed. Have not had a worse welcome anywhere!
Andrew
14 September 2024
Comment from uk.trustpilot.com
The withdrawl time is good but some of the games like classic fruits only seem to pay out on the lesser fruits like cherries and lemons.
Mark Michael
13 September 2024
Comment from uk.trustpilot.com
Really smooth fresh app. Good promotions and offers Makes having a flutter really fun. Very glad I joined and would definitely recommend Betfred.
luke
13 September 2024
Comment from uk.trustpilot.com
Great site with plenty to bet on and easy to use and navigate. Could do with some free to play tournaments or something to give punters a chance at winning something for free.
Jade
13 September 2024
Comment from uk.trustpilot.com
Ive won a few quod of here of £15 on one of Betfred games and this site always gives you bonus
Robert Walker
13 September 2024
Comment from uk.trustpilot.com
Betfred are leeches - they will give you nothing back unless they have to. Atrocious customer service, with no manners and appaling level of communication skills. Betfred used to be a trustworthy company, not anymore - they will never reward loyalty and any promotions they may look like offering always include small print that makes them so diccicult to understand. After several years of using them for sports and gaming, I decided they were using me too much, I made a complaint and they sided with their staff - whatever happened to the customer is always right. Betfred are not interested in helping you or trying to tell you where you find your special offers or free spins - that is up to you to find out for yourself - just not a nice friendly organisation.
Ryan
25 September 2024
Comment from uk.trustpilot.com
It's just not the best had the app for like 1 month don't get offered no freebies even tho I've spent like £50 every time I placed a horse bet wouldn't let me watch the race either don't think I'll be using this in the future
It’s just not the best had the app for like 1 month don’t get offered no freebies even tho I’ve spent like £50 every time I placed a horse bet wouldn’t let me watch the race either don’t think I’ll be using this in the future