Betfred PLAYER REVIEWS(3935)

Stephen Townsend
21 February 2020
Comment from uk.trustpilot.com
Betfred say they are helping the customer by giving extra places on horse races but this comes at a cost to the punter by having his odds reduced from a quarter to a fifth of the odds. How does this work when the terms and conditions in every shop state a quarter of the odds in handicaps of 7 or less, 12 or more and 16 or more.

Dave Freeman
19 February 2020
Comment from uk.trustpilot.com
I am unfortunately a user of the shop in Cornmarket Oxford, owing to the fact that I want to collect in my home town where there is only a BF. The shop is filthy, and the area behind the cashiers is at best a health hazard. The staff in there hold open conversations about most things and their language is poor at best. today at around 11.15 the member of staff with the bad cough must have said the 'c' word more times than I care to remember! Shop Cleanliness poor, staff not considering other around them.

Sadiq Hussain
15 February 2020
Comment from uk.trustpilot.com
Just a generally p***-off attitude from Betfred cashiers. They are s****ing themselves their shops will close, and don't want to take any risk at all which may lose them their jobs. Can't be arsed to keep the toilets clean either. It's a poor experience for racing and sports fans.

Damian
13 February 2020
Comment from uk.trustpilot.com
Very bad read the reviews will no longer be using this terrible company

Simon Pearson
10 February 2020
Comment from uk.trustpilot.com
Gives me great pleasure to give a glowing report for an online Bookmaker.Betfred answer the phone very quickly and dealt with my enquiry.Really excellent customer service too.Many thanks to Mark who works the night shift too.10/10.

Cas1
08 February 2020
Comment from uk.trustpilot.com

Milda
03 February 2020
Comment from uk.trustpilot.com
Great online casino! I have spent a lot of time playing with them online and I can say that all been good ( Withdrawal with PayPal is always auctioned within a day as long as it’s not the weekend) . After 6years it’s one of my favourite sites.

Sam Tweedie
03 February 2020
Comment from uk.trustpilot.com
Was told I’d be receiving a refund, have the email proof and they went back on there word. Very poor security on site please don’t use

Susan Stevenson
01 February 2020
Comment from uk.trustpilot.com
I played online and then got locked out of my account. Couldnt re set the password and the guy at online customer service spoke to me in a very rude tone of voice. He said I couldnt get my new customer bonus plays even although I was locked out of my account for three weeks.

Ady Hoyle (MineThatCraft69)
31 January 2020
Comment from uk.trustpilot.com
Worst betting site there is, go sky or 888

Andrew Thomas
30 January 2020
Comment from uk.trustpilot.com
ALL POKER SITES ARE RIGGED ALL POKER SITES ARE RIGGED. … Let me explain why every single poker site out there is rigged. Imagine you hold a poker night in your home every week for you and 19 mates making 20 players call it a small tournament or sit and go, now of those 20 players 4 of them are very good players and 16 are recreational players or donks / fish !! I can guarantee that 9 weeks out of every 10 one of the 4 good players will win the tournament / sit and go because they are better players because they have applied skill and understanding of the game this is fact. So as the weeks and months go by what happens ? The 16 bad players slowly drop out one by one because they see the same 4 players winning every week, they drop out because they are wasting there time and money that’s fact as it’s human nature !! The poker sites apply the same theory they are not stupid. Let’s say hypothetically a poker site has 1 million customers and 10% of the players are of a high standard and 90% are donks / fish that equates to 900,000 bad players ! They are the overwhelming majority of the sites customer base, the poker site does not want these players to get bored to not win to stop depositing to stop playing so how does the poker site combat this potential problem ?? Simple they handicap each and every player based on how much they deposit the frequency of which they deposit if they are a winning player or losing player how much they win or lose how frequently they win or lose etc to put it in Lehman’s term if you are a good player your going to receive a mathematically impossible amount of bad beats to accommodate the bad players who receive a mathematically impossible amount of good beats to level the playing field thus keeping the majority (90%) of the customer base happy keeping them happy means they keep depositing which means the poker site drives more traffic and makes more rake. These poker sites don’t reward good players because they are the minority (10%) so when your sitting there as a good player wondering how you have lost your 24th flip on the bounce or you’ve just been runner runner’d or 3 outer’d for the 15th time in a day or rivered yet again just remember what I’ve said. You as a good player are designed to lose to keep the bad players (majority) happy because that’s more profitable for these disgusting low life scum bent warped atrocities called poker sites.

Andrew Thomas
28 January 2020
Comment from uk.trustpilot.com
ALL POKER SITES ARE RIGGED. … Let me explain why every single poker site out there is rigged. Imagine you hold a poker night in your home every week for you and 19 mates making 20 players call it a small tournament or sit and go, now of those 20 players 4 of them are very good players and 16 are recreational players or donks / fish !! I can guarantee that 9 weeks out of every 10 one of the 4 good players will win the tournament / sit and go because they are better players because they have applied skill and understanding of the game this is fact. So as the weeks and months go by what happens ? The 16 bad players slowly drop out one by one because they see the same 4 players winning every week, they drop out because they are wasting there time and money that’s fact as it’s human nature !! The poker sites apply the same theory they are not stupid. Let’s say hypothetically a poker site has 1 million customers and 10% of the players are of a high standard and 90% are donks / fish that equates to 900,000 bad players ! They are the overwhelming majority of the sites customer base, the poker site does not want these players to get bored to not win to stop depositing to stop playing so how does the poker site combat this potential problem ?? Simple they handicap each and every player based on how much they deposit the frequency of which they deposit if they are a winning player or losing player how much they win or lose how frequently they win or lose etc to put it in Lehman’s term if you are a good player your going to receive a mathematically impossible amount of bad beats to accommodate the bad players who receive a mathematically impossible amount of good beats to level the playing field thus keeping the majority (90%) of the customer base happy keeping them happy means they keep depositing which means the poker site drives more traffic and makes more rake. These poker sites don’t reward good players because they are the minority (10%) so when your sitting there as a good player wondering how you have lost your 24th flip on the bounce or you’ve just been runner runner’d or 3 outer’d for the 15th time in a day or rivered yet again just remember what I’ve said. You as a good player are designed to lose to keep the bad players (majority) happy because that’s more profitable for these disgusting low life scum bent warped atrocities called poker sites.

john smith
28 January 2020
Comment from uk.trustpilot.com
bet fred in hamilton lanarkshire is diabolicle the older woman staff foams out the mouth and gets very angry her customer service skills are very poor she should be sacked the male member of staff is ok but can be a bit unhelpfull anyhow she should be sacked its quite frightning seeing someone foam from the mouth and shouting when you try to enquire about a bet i think head office should dismiss her from working there

Zak Woods
28 January 2020
Comment from uk.trustpilot.com
Shiite experience with all my money gone

Paul Lima
26 January 2020
Comment from uk.trustpilot.com
Awful site, by far the worst on the internet. This site is very laggy and keeps loosing connection Signed up using promo that offered 70 free spins, after meeting requirements NO free spins, Support was very rude offered no help

Gemma
26 January 2020
Comment from uk.trustpilot.com
Terrible betting company! Closed my account and refused my future custom for absolutely no reason, and refuse to give reasoning as to why. Funny that they decided to close my account after I've placed a bet... Then refused to refund me for it! Treating customers like criminals for absolutely no reason is beyond me, don't waste your time or money with these morons!

Ryan Pinder
20 January 2020
Comment from uk.trustpilot.com
Would give 0 star being playing here over 6 months spent over 500 quid haven't won not even 30 quid back emailed them saying surily I would have triggered a small win after 6 months they said nope all luck 6 months of no payout seems a fix to me

George Edward Green
19 January 2020
Comment from uk.trustpilot.com
Simple reason not to use Betfred, You're monies not protected. So what this means is this, Should Betfred become insolvent(Bankrupt) anytime, whatever you have in your account at that time, You lose!, regardless of the amount.

Keith
15 January 2020
Comment from uk.trustpilot.com
See online 50 free spins with no deposit required So signed up to find i had to deposit money ? So i contacted Betfred to cancel My account to be told pick from a list why i want to cancel ie i have gambling problems so i told Andrew its not anything from the list its because i was misled then he cut me off the phone and has blocked my account I am sure after 1 hour i see i have been scammed I should be able to cancel my account But No.

BM
15 January 2020
Comment from uk.trustpilot.com
I placed bets with them for months winning some and losing some. then placed a 100 bet on Liverpool to beat Everton at 12/5. Cashed out at 311.42 and now they don't let me place any more bets. They're fine while you're losing but if you win they just stop you betting.

mick sziler
14 January 2020
Comment from uk.trustpilot.com
Anyone who fancies some delicious cakes then please go and see Andy Macgraw. His mrs home bakes them and they are devine. Mike Walker usually has a lot from him at christmas time but of course he dosent have to pay because 1 he is a tight fisted goofy t wat and 2 andy macgraw has his c ock inside all of the bosses.

elliotlewis1595
12 January 2020
Comment from uk.trustpilot.com
Very bad and misleading customer service is. Terrible I’ve never had a rude reply from a question stay away and use others

Pam t
08 January 2020
Comment from uk.trustpilot.com
AVOID AVOID. I signed up for the stake 10 and get 70 free spins. Figured I'd at least get my money back. Bet 10 and won 1. No free spins, told I hadn't converted the deposit to casino chips?! Patronised and lied to by live chat.

Rico
08 January 2020
Comment from uk.trustpilot.com
How many shop punters are aware of two sets of rules for the same bet on the daily favourite index. The rules in the shop don't cover the eventuality of one or two void races at a meeting as what happened at Newcastle 10/1/2020, however the they have two sets of rules online. One lot state that should no more than two races be voided then 10 points per race will be added to the cumulative total to the races run (the exact same wording as Wm Hills), however as advised by their customer services there are another set of rules online for retail is shop which differs. How the hell can this be right !?

mick sziler
06 January 2020
Comment from uk.trustpilot.com
Walker and Reid. How the hell have you managed to upset one of the nicest guys in racing. Mr JP Mcmanus. He used to send you all of his bets so i am told but now you are lucky to get 1 every 6 months. You 2 are serious boneheads. If only Freddy could see it.

Lee Swift
01 January 2020
Comment from uk.trustpilot.com
Lots of people complaining every time I've withdrawn money out of my Betfred account it's in my bank after 12 the next day never had any problems and the staff in my local shop are amazing

Dean Roberts
30 December 2019
Comment from uk.trustpilot.com
Would give a lower but can't...STAY AWAY IS A MUST CAN'T HAVE 2 ACCOUNTS.MINE AND MISSIS UNDER THE.SAME. ROOF. PATHETIC HOPE THIS PLACE GETS SHUT DOWN.

Nigel Poynton
30 December 2019
Comment from uk.trustpilot.com
Don't trust these cowboys, placed a bet as a new customer and didn't receive my free bets. When I called I was told that apparently someone in my house used the address to open up an account 2 years ago and so the offer was not valid. As I have 4 children over 18 years still at home it could have been any of them. Just look at the other reviews on trust pilot, how is this company still in business.

Andrew Dean
28 December 2019
Comment from uk.trustpilot.com
P**s poor customer service and even worse people work in the offices. Had a run in 3 times with same store manager. Park road barnsley. Wouldnt pay me out cos id put bet on in another shop. Said money she had there was for her regulars and her shop customers. Im a regular in there myself. Tonight i got kicked out cos i had nerve to say something about her not opening the door to let me in. I was stood outside for 5 minutes trying to get in. She just ignored me. No wonder theres no customers in there with management like that. Ive rang up head office twice. Been told that it would be looked in to but nothings come of it. They just ignore you. Happy to take peoples money though. Shocking.

Jay A
27 December 2019
Comment from uk.trustpilot.com
diabolical - terms not stated clearly, customer service is extremely bad avoid playing here. lose your money elsewhere!

Valentin Stefan
27 December 2019
Comment from uk.trustpilot.com
After speaking with 6 agents that told me to wait for the bonus, the 7th one told me that I will hot have one. No explanation, no exscuse no comp. lame site, lame support.

Scott Cameron
22 December 2019
Comment from uk.trustpilot.com
Scammers Bet fred are scum scammers do not bet with these scum

Lutek
18 December 2019
Comment from uk.trustpilot.com
After 6 deposits online not even bonus arive. Just back from shop from my town 100 deposit play 0.2 1 bonus arive and give me 0.4 scam!! Shops are epty every time i walk ther. How the pay for the workers?? Just in shock how deth its on the casino!! Why the open??

Mr Marks
14 December 2019
Comment from uk.trustpilot.com
This not a case of sour grapes as in fact i won money but this company are thieves. You can do much better elsewhere

James
11 December 2019
Comment from uk.trustpilot.com
I was playing online casino live roulette. I was covering 24 numbers and leaving the croupiers to find 12 numbers . That's me covering 70% and leaving the house to find 30% . 7 times out of 10 the croupiers found the 30% . This happened all day and all night . If I had to find 30% there's no way I could do that 7 times out of 10 but somehow the croupiers can easily do it .this site is rigged .do not play .

Terry Wiggins
04 December 2019
Comment from uk.trustpilot.com
Gotta say. I agree totally with all the negative reviews. And also another thing some do is. Don't tell you your bet is late. It loses... You chuck it away. They pick up your losing slip once you leave the shop.. And cash it themselves.. Know of any disgruntled staff. I've a new venture for them. Add me on snapchat.. LMIESTER8. Pay is far better. And good hours.

Darren Buckley
29 November 2019
Comment from uk.trustpilot.com
Betfred ripped off yet again, second time now, so here is your review, yesterday the 28th you offered in your shop an extra place race offer on the 2.50 at taunton offering 5 places, my horse finished 5th.The bet was declined as the offer was online only, when i said it was in your shop, on your screen, i was told i was wrong it was never advertised in the shop. This is a lie...... if anyone by any chance has a screenshot of yesterdays screens i know it's a longshot i would be grateful.Word of caution if you are doing the extra place races with Betfred take a screenshot of the screen in the shop as proof for when they try to steal your winnings.

Richard
18 November 2019
Comment from uk.trustpilot.com
THIEVES !!!!! Do NOT use this Bookmaker they are scammers and thieves .. Place a bet then they wont settle saying it was 8 seconds too late however still happy to take the bet !! ... had it lost I bet NO ONE from twatfred would run after me saying "it was late here is your money back" Disgraceful bookmaker shouldn't be allowed on the high street !! Thieves and Scammers !!!!

Kassum Smith
18 November 2019
Comment from uk.trustpilot.com
Worst betting company out there!staff have stinking attitudes they under pay and pocket the money... the costumer service is the worst ever there all just a bunch of bellends ill never use these again under paying scumbags.BETFRED CLIFTON.

Darren Wright
18 November 2019
Comment from uk.trustpilot.com
Dont use betfred they take your money and don't give you the bonus they offer when opening a new account customer services are a waste of time.

Yuri Pavlov
18 November 2019
Comment from uk.trustpilot.com
The website is a bit slow and clunky especially for football betting and you can't bet on as many markets like other sites, there's no double chance and both teams to score. But payouts are the next day and the casino is decent enough. You can play sic bo with live dealer, not many online casinos do that.

Donna mavin
18 November 2019
Comment from uk.trustpilot.com
Worst site I've ever been on Bet on here daily and god knows why today there was a promotion for free spins they didnt load went on to live chat and they advised me to clear cache cookies etc. And log back in. Did that and low and behold the promotion as totally disappeared? ? Goes back to live chat and she says I'll receive a email in 24 hours (this is for 5 free spins by the way) the amount I I depsoit daily weekly and she let me close my account over 5 spins rubbish customer service who let's a loyal customer walk away for 5 spins after reading other people's reviews I reckon she as done me a favour. This is the only site you have to wait days and days for you winnings and have to beg for 5 spins ......

Joleen barlow
18 November 2019
Comment from uk.trustpilot.com
Disgusting site. You can't get a feature on any of the games. Don't waste your money. Total rip off

Senji Mirar
18 November 2019
Comment from uk.trustpilot.com
not very nice platform to bet. I try it, make deposit, but when I go to my account I see very bad odds. they have twice worth odds

a cotterill.
18 November 2019
Comment from uk.trustpilot.com
Complete con this bet Fred cash out had 4 from 5 teams winning and no cash out for ten minutes. Acoount closed

3 cheeses
18 November 2019
Comment from uk.trustpilot.com
Would give 0 if i could

clive phillips
18 November 2019
Comment from uk.trustpilot.com
As with all bookies, they have promotions but they will find ways to not honour them! I was a customer for ages but will never use them again. I called in to check on a promotion and followed their instructions to the letter but guess what; no free bet! AVOID!

Sean
18 November 2019
Comment from uk.trustpilot.com
Went into shop deposit40 on a machine from card won 300 had it repaid to my card 6 weeks later Still trying to get my winnings. To no avail nobody bothered I've phoned 20 times and nothing. Disgraced customer service I only want my winnings which I'm entitled to

Lutek
18 November 2019
Comment from uk.trustpilot.com
I still dont understand why the still open. I was playing with them even in town in the shops. 1 of the worse % of winings ther . You will walk in 20 x just 1 of them gone be winer and max 5x you put in . Today was spin 75 in 0.2 per spin in fish and frenzy . And not recive bonus on this even ones😱🖕 scam you can see people playing round you same . Online soon you registred you gone recive lots of scam calls and mesages and mails . I deposit 3x with them playing my favoiret game call great blue . Same not bonus on game even ones. Ther its less then 17% of wings with them. Scam. Really suprice the still open. !
parky
21 February 2020
Comment from uk.trustpilot.com
betfred doing promotion to win a car on bingo each day 12.30 1.30 and so on untill 10.30 spent 100s of pounds on games won nothing each game same winners on car games some have won 2 cars some 4 cars some 5 cars but same winners who winning cars one big con same winners winning the cars all l can say better keep away from betfred
betfred doing promotion to win a car on bingo each day 12.30 1.30 and so on untill 10.30 spent 100s of pounds on games won nothing each game same winners on car games some have won 2 cars some 4 cars some 5 cars but same winners who winning cars one big con same winners winning the cars all l can say better keep away from betfred