Betfred PLAYER REVIEWS(3304)
Charles
25 August 2024
Comment from uk.trustpilot.com
The reason i came to youself is because you give triple odds for 1 winner
Margaret Brown
25 August 2024
Comment from uk.trustpilot.com
You are not very responsive to questions I did ask to change my deposit amount but you were hell bent on telling me can’t do it till about 8pm tonight
Bill
25 August 2024
Comment from uk.trustpilot.com
When I deposited £100 I didn’t have to prove who I was , I’m not putting passport details etc on line, so I’ve deleted app
Mr Steven Flynn
25 August 2024
Comment from uk.trustpilot.com
Only been with Betfred short time but it seems easy and efficent to use and hopefully see many winning bets 😂👍
Timothy Gray
24 August 2024
Comment from uk.trustpilot.com
they said I had a welcome offer so I bet and now they wont pay it because my partner had a account in the past, I had not idea they did so be careful before you join.
Darrell Sturmey
24 August 2024
Comment from uk.trustpilot.com
In 2023 I was barred from visiting the Betfred Ringwood Branch by Jake who hated me because I won with most of my bets which compromised his targets. I am suffering from PTSD/PTED so Betfred/Jake has breached the Equalities Act 2010 and cannot be trusted. I am a valued Betfred Customer so Jake should be sacked for bringing Betfred into serious disrepute.
Jacqueline
24 August 2024
Comment from uk.trustpilot.com
II am really enjoying my time on Betfred day I enjoy my time with my feet up .staff are very helpful. I did win 500 today could you check for me please. Want to get back in again thank you
Rebekah
24 August 2024
Comment from uk.trustpilot.com
Signed up and was a promotion for new customers 100free spins when they spend and deposit 10pound did this to then say I hadn't qualified because someone from the same address has used my address before so thinking previous tenant. Joke
Susan Davies
24 August 2024
Comment from uk.trustpilot.com
I tried to place £10 to get £50 free pet lm a new customer,l needed to do the validation to set up account.sent pictures of drivers license both sides picture of myself with it in all l had sent five pictures of letters with my address on and none was aloud ,so lve given up .l like racing and bingo so to me l don’t have paper bills so it was hard to pick one never mind lve given up trying lm just using my balance to play bingo then l will delete account.
Brian Jackson
24 August 2024
Comment from uk.trustpilot.com
Failed to load at one minute to off..site often crashed or moved page to other sports causing many problems with taking prices ar crucial times
Davnik
24 August 2024
Comment from uk.trustpilot.com
You will lose ultimately with all casino slots. However at least you win occasionally - not so with Betfred which seems to be one of those casinos (there are others) where you never win. Since joining a few weeks ago and having thousands of spins I think I have managed one withdrawal. Occasionally get into a few quid profit but nothing worthwhile then it’s always loss after loss until the pot is bare. The slots appear to be rigged more than most. Don't know how such casinos keep their clients because here is one who has had enough.
Gum Bubble
23 August 2024
Comment from uk.trustpilot.com
Ive given betfred a three because I know they are trustworth of paying out withdrawals I would give them more but unfortunatley they dont seem to have any slots from the playandgo provider.. "mostly my favourite (book of dead) there are other book games but unlike book of dead you cannot set the lines to 1 with a 2p stake and hope that you get a bonus.. lol :)...
mick guy
22 August 2024
Comment from uk.trustpilot.com
Load of crap £50 in free bets didn’t happen took my money placed bet then changed goalposts won’t use Betfred ever again
Wayne Thompson
22 August 2024
Comment from uk.trustpilot.com
This company can improve by closing completely. Scum bags just like every other casino take take take and zero give. Using safer gambling as an excuse to reduce payouts. Scum bags the lot of them.
Peetee Cee
22 August 2024
Comment from uk.trustpilot.com
First off, my rating; in the absence of any more sensible metric, my 5 star rating is based on the sign up process, the bonuses offered, ease of securing the bonuses, the customer experience and my initial dealings with their CS agents and is offered as a comparison to other bookmakers. The Sign Up Process: This was very simple and easy to complete. The only thing to bear in mind is that if you wish to avail yourself of their pretty generous introductory offers, you MUST use the code associated with said offer. That aside, the information they request is not exhaustive and you can be up and running very swiftly. Betfred SIgn Up Bonus: Again, a simple but decent welcome package which is currently 3 x £10.00 sports bets and 2 x £10.00 accumulator bets. These are credited after your first sports bet is settled, which must be no less than £10.00 in value, meaning your initial deposit must be at least £10.00 too. Once said bet is settled, there ia a 10 hour hiatus, after which the free bets appear when you click on your account balance. To use them, simply add a bet to your betslip and select the free bet portion you wish to use. Nice and simple again and I had no issues whatsoever securing the promised bonuses. On top of the free bet balance, I also received 8 free 10p spins on one of their slots, which were not mentioned in the bonus preamble and came as a pleasant surprise. Over-delivering is rare amongst the bookmaking fraternity, IMHO! The Betting Experience: the customer dashboard is clear and pretty well laid out. I haven't spent sufficient time to say if, or to what extent the GUI is customisable, but for my purposes, it probably requires little further configuration. It's a relatively standard format that most punters should find to be pretty familiar and locating markets and navigating the site seems simple enough. I played for around an hour in total and there was nothing I came across to give me pause for thought, though it should be noted that I am a sports bettor only and seldom play slots or online table / casino games, save for when comped free spins or credits. As such, I can only comment on their fixed sports betting and Tote products.Customer Service Engagement: Just click help and either read through the searchable Help Topics, or click 'Chat' for their live chat support service. Initial steps are AI driven, but once I had answered a few security-related questions, I was connected very swiftly to an agent who addressed my query speedily and politely.My Rating: Based on the constraints of my limited interaction to date and compared to other web-based bookmaking operations, I could find no fault, indeed the sign up and initial gaming experience was as good as any I've come across and far better than some well known operators. In so much, I have no problem recommending Betfred to my peers.Summary: Betfred seem to do exactly what they say they will. In my opinion, this is not always the case and so credit where it is due, I'd rate Betfred in the top tier at this point. I may provide further info once I become more familiar with the site and how it is operated, but to date Betfred have offered what 99% of punters look for; a fair and stress-free gaming experience, with decent rewards and ad hoc offers across a variety of markets for anyone using the site regularly.
Mr andrew smith
22 August 2024
Comment from uk.trustpilot.com
although I did not win any money in the long run.the games were really good. I did withdraw very easily and the winnings were paid quickly.odds on football and racing are goodnice to see that a few companies do survive without a big sell out.good luck to bet Fred and all you punters.I recommend
dave swift
22 August 2024
Comment from uk.trustpilot.com
Just joined still serching for what's available What I've found so far seems enjoyable.Good on line reception. Well presented.
Danielle
22 August 2024
Comment from uk.trustpilot.com
Trying to get your free spins are nightmare haven to wait so long also I think wen you open account you don't get free spins because somon3 in same house has same address it's ridiculous as it different person shambles off company
Alex Davison
22 August 2024
Comment from uk.trustpilot.com
The UI of the welcome offer is terrible. Spoke to support chat who wasn’t helpful at all, got a text hours after asking me to confirm my number by texting another number, the free bets still haven’t come through. I would just avoid this site.
Anthony Bianco
21 August 2024
Comment from uk.trustpilot.com
Horrible gambling website, with own games that just scam you and take your money without giving proper winnings . Customer service is absolutely useless. Lost almost £3000 in 30min of game and the game didn’t give me anything at all
glynn
21 August 2024
Comment from uk.trustpilot.com
good for horse racing,but having problem cashing out.being told unavailable.
Connie
21 August 2024
Comment from uk.trustpilot.com
Slot games have such a low pay out return, £1000s down hardly any bonus. Casino games are slightly better. Deleted and uninstall edited the app as not fun when you lose every day
SamO
20 August 2024
Comment from uk.trustpilot.com
I signed up from an offer saying I got free spins if I deposited £10. The free spins were not credited to my account and when reaching out to help desk I was told “there’s nothing we can do”
MR Bert Taylor
20 August 2024
Comment from uk.trustpilot.com
there is no daily reward like a free spin promo also i dont know how to get more info on horses form when selecting is easy with some online programmes
Haydn McDowall
20 August 2024
Comment from uk.trustpilot.com
Is worst betting site I played a game on there that done fine on coral but play it in here it don’t payout it’s complete garbage
RICHARD CRAFTS
20 August 2024
Comment from uk.trustpilot.com
The app is ok. I don’t like the way you hold on to the cash out until you think the game is not going to win and then put up a cash out.
Michael Park
20 August 2024
Comment from uk.trustpilot.com
This has got to be the worst site out there……you can’t win so don’t even bother, there slots are rigged
Michael
19 August 2024
Comment from uk.trustpilot.com
God choice on all sports and i am enjoying using the account
Tyron
19 August 2024
Comment from uk.trustpilot.com
Still haven't received my free spins and it's been over 2 days other than that the sites good
Judith
19 August 2024
Comment from uk.trustpilot.com
Enjoyable. Not very clear about where to find free spins/bonuses etc
Linda Greenslade
18 August 2024
Comment from uk.trustpilot.com
Thought I would make one more deposit of £30 and maybe I would have at least a decent run for my money. It lasted about 20 minutes this time. Got 3 scatters twice paying £1.96 and 74p. Also got 1 bonus triggered which paid £4.20. Have been playing on this site for a few years now and it has really deteriorated. Just read the 1 star reviews they are the true ones. YOU HAVE BEEN WARNED.
Sandra White
18 August 2024
Comment from uk.trustpilot.com
I have played in Betfred for quite a few years. Recently they have changed platforms and it is appalling. I play blue wizard but every time I go on a fire blaze it kicks me off and I have to re join the game. On Saturday I went on fire blaze roulette, I played a few games with repeat bet the out of no where it rejected my bet, one of my numbers won and if the bet had not been rejected I would have won £98.50. I now feel that this platform is just a con to pay out as little as possible. I have sent feedback to Betfred but no reply. Sandra white
Nazim Uddin
18 August 2024
Comment from uk.trustpilot.com
Just paly live roulate waht a scam delear .when I put money he just jumping ball and landing where no money .10000 % fix and scam site .just avoid this site
Harvey
18 August 2024
Comment from uk.trustpilot.com
An easy to use website and one of the easiest to open an account
Vanessa
18 August 2024
Comment from uk.trustpilot.com
Really enjoy Betfred easy to use better than other apps, only downfall I can't see anywhere to up my deposit limit.
Jj
18 August 2024
Comment from uk.trustpilot.com
100 spins ad £2.80 win absolute shocker that shown me a game id never spend money on in my life
Jacqueline
18 August 2024
Comment from uk.trustpilot.com
Seems to be the more you bet the less you win . But I have just joined and I am enjoying my play would like more free spins . But I am enjoying playing
jamielee
17 August 2024
Comment from uk.trustpilot.com
Brilliant site would highly recommend. Thanks so much
Kirst
17 August 2024
Comment from uk.trustpilot.com
I will say this now this is the worst site there is honestly over 600 quid down in a hour or so not one bonus just dead spin after dead spin shutting this account down do not waste your money it’s absolutely disgraceful
Lynn Vallis
16 August 2024
Comment from uk.trustpilot.com
Found it very difficult at first to place a bet, we didn't have a clue what we were doing, didn't see any information (help) on how to get started.Seem to be OK now, and we had a win which we didn't expect on our first bet.
Linda Greenslade
16 August 2024
Comment from uk.trustpilot.com
£30.00 gone in under 15minutes. Not one bonus triggered or scatters!!! The app is supposed to be updated! What a joke. I still can't view my transaction history and haven't been able to for several weeks. PLEASE don't ask me for screen shots as I have already sent loads to you.
Michelle
16 August 2024
Comment from uk.trustpilot.com
Easy to use. Registration was easy aswell. I did well with my first deposit and will be using Betfred again soon.
dilay turan
16 August 2024
Comment from uk.trustpilot.com
At least let me win sometimes. You emailing me to give free spins but I never get it even when I put money
EDH
15 August 2024
Comment from uk.trustpilot.com
Scam it is I have put on £5000 £1 bets all together and I have never won anything above £60 it’s a joke my financial situation is poor and betfred have a lot less chance of winning than other slots don’t even think about using them let them go bankrupt
Gordon B
15 August 2024
Comment from uk.trustpilot.com
I have just started using the app. I missed the full new applications bonus as I read the advert wrong or did I, as it states your first £10 bet, although I bet the £10 on individual bets, then place another £10 on my first £10 bet. But we learn. App is ok but still trying to find my way around it.
Gary
15 August 2024
Comment from uk.trustpilot.com
Very fast paying out time, professional service and very easy to use. Thank you betfred😉
Colin Hayward
15 August 2024
Comment from uk.trustpilot.com
IT'S A GOOD SERVICE FROM YOU TO ALL THE CUSTOMERS
Linda R
15 August 2024
Comment from uk.trustpilot.com
Since ive played at other casinos ive decided to take count of my rtp as in how much i spent spinning and how much it returned. after 1 day i calculated 34% total rtp. i contacted support and asked them so i can see if i could get a promotion. He told me that my rtp was 80% i immediately asking him to delete and close my account here.
Solomon
15 August 2024
Comment from uk.trustpilot.com
On the application there is limited beating sleep, for example there is no Luke 31&63.
Nick Crusival
25 August 2024
Comment from uk.trustpilot.com
So I signed up and avoided the welcome bonuses as always, deposited 1000gbp, played 1gbp spins.I finished up 800gbp down and withdrew my last 200gbp.The reason I've titled this 'TeaseFred' is because its almost impossible to hit a feature on this website. It just gives 2x scatters 99% of the time, to the point where I was muting my games and looking away from my monitor everytime I saw 2x scatter or feature symbols just because of how infuriating it was to be teased so often.And if you do finally get into a feature, you'd better start deciding how you're going to spend the 7x you'll win from it.I hit 3 features during my 1000 spins, the highest paid 24x.These are on medium volatility games by the way so I can imagine how rare it is to get a normal win on any pragmatic or hacksaw games through this website.And before TeaseFred respond to this talking about RTP and how the independant games set them, YOU CHOOSE THE GAMES THAT ARE AT YOUR CASINO.They use a 3rd party customer support system where the agents have no real access to the backend so even if you contact support with an issue, it won't get resolved and instead they'll pass it along to the actual engineers at TeaseFred so be worked on, will take 3-5 business days before you receive a response.This is the 16th casino I've tested with a 1000gbp deposit, and so far TeaseFred has been the worst.
So I signed up and avoided the welcome bonuses as always, deposited 1000gbp, played 1gbp spins.I finished up 800gbp down and withdrew my last 200gbp.The reason I’ve titled this ‘TeaseFred’ is because its almost impossible to hit a feature on this website. It just gives 2x scatters 99% of the time, to the point where I was muting my games and looking away from my monitor everytime I saw 2x scatter or feature symbols just because of how infuriating it was to be teased so often.And if you do finally get into a feature, you’d better start deciding how you’re going to spend the 7x you’ll win from it.I hit 3 features during my 1000 spins, the highest paid 24x.These are on medium volatility games by the way so I can imagine how rare it is to get a normal win on any pragmatic or hacksaw games through this website.And before TeaseFred respond to this talking about RTP and how the independant games set them, YOU CHOOSE THE GAMES THAT ARE AT YOUR CASINO.They use a 3rd party customer support system where the agents have no real access to the backend so even if you contact support with an issue, it won’t get resolved and instead they’ll pass it along to the actual engineers at TeaseFred so be worked on, will take 3-5 business days before you receive a response.This is the 16th casino I’ve tested with a 1000gbp deposit, and so far TeaseFred has been the worst.