BetNeptune PLAYER REVIEWS(3281)
Luis
31 October 2021
Comment from uk.trustpilot.com
There is absolutely no reason to use this bookie. If you are seasonal punter playing few quid now and then there are websites with better experience,better odds and more markets. I open an account because they offer big limits in some markets i bet on and they restrict my account after few bets. On top of that they asked me for verification whilst i was restricted (so i thought that was the issue) and they collected my personal details whilst they didnt offer any service.Like most bookies these days they just collect user data, if they are winning punters they restrict them based on their ip address even before placing a single bet and they count on some addicts that will lose fortunes on casinos, horses or premier league. They are not their to offer any service, just to build a user base, get a good sponsorship deal and after few years rebrand or get acquired.
customer
30 October 2021
Comment from uk.trustpilot.com
This site has access to slot settings and makes them never win use a site like jaak or a sister site to jaak those guys know how to set the slots up betfred is a complete scam they say they use an rng but ive predicted 3 scatters over a 100 times now when you get your money toYour last 3 spins worth it will drop a near miss of 3 scatters when you need 4 to make you think there is a win coming so you deposit again ive noticed its only this site that has this weird feture im reporting them to the gambling commission to take a deep and hard look at there profits as every slot should only earn them around 6% of whats put in by everyone clearly its going to be a lot higher
SG, Bulgaria
30 October 2021
Comment from uk.trustpilot.com
Absolutely ridiculous requirement about verification.In 21st century, when 90% of the people use digital banks, they require a "physically stamped bank statement" as the one and only option for proof of address.Please spare your time and do not bother registering with them.Just sent emails to UKGC and PACE about this. I hope their license gets suspended soon
Tim Turner
30 October 2021
Comment from uk.trustpilot.com
The company stole money from me by settling my winning bet as a loss. I asked for proof it lost and all they could send is a screenshot showing me my bet wont and the picture wasnt correct. Avoid this scamming company.
GG
30 October 2021
Comment from uk.trustpilot.com
good casino with new games! i love hacksaw and pragmatic so this is perfect!
Klm
30 October 2021
Comment from uk.trustpilot.com
Closing stores early without warning . Unable to place betsPoor service
Kevan
30 October 2021
Comment from uk.trustpilot.com
100 total deposit. 40p spins and not one bonus feature. Stay away is my advice.
Lee
30 October 2021
Comment from uk.trustpilot.com
Great site, great games, quick withdrawal. With the free to play games I had a win without even depositing
PD
29 October 2021
Comment from uk.trustpilot.com
Prompt, helpful and clear resolution of my query
Kushal Kool
29 October 2021
Comment from uk.trustpilot.com
So far so good. The deposit process is smooth, customer service is responsive. Some withdrawals that I made were pretty quick as well. Also, since the Dafa exchange has been opened for Indians, better odds are available. Good sportsbook.
Shane
29 October 2021
Comment from uk.trustpilot.com
Be warned, if you stop using these muppets they will spam you for ever, and make it ostensibly impossible to unsubscribe to that spam. All very tiresome, coming from a big, rich company.
Ciontolac Bogdan Laurentiu
29 October 2021
Comment from uk.trustpilot.com
I'm coming back with a review for grosvenor slots.After losing 400pounds + I've deposited 300 more. The same robbery happened. Stake 20 p=40,1.20 after 14-15 free spins. Stake 50p,1 pound=2 pounds after free spins. If this is not robbery, what it is then?Regardless of the noncence that their slots are regulated by I don't know who they are ripping people off.
Mr Jones
29 October 2021
Comment from uk.trustpilot.com
Garbage Slow and lagging all the time.Really poor site.Played for 2 hours.Withdrew my money and deleted the app. Stay clear of this site. Also asking for very sensitive documents regarding your earnings. Its not the 90s.Identity checks are very easy doing a very light credit search. Dont let them kid you into thinking it's part of the gaming commission rules. It's not. Intrusive bullsh*t. These are the very gaming sites that need closing down.
Gavs
28 October 2021
Comment from uk.trustpilot.com
Another bookie happy to advertise good odds and perks but unwilling to lay unless your a mug. 1 maximum bet says it all. Hides behind responsible gambling banner making you jump through hoops with documents, bank statements, P60s, wage slips, pension statements etc which will take months only to be told you can bet on the casino which I never have or never want to or you can bet a 1 on the horses, very responsible!
Adam Jones
28 October 2021
Comment from uk.trustpilot.com
Never ever have I had my money kept for a non-runner. Absolute joke! Bunch of thieves!
Mr jim thorpe
28 October 2021
Comment from uk.trustpilot.com
I find I can get better odds on Betdaq. it is smaller Betfair but I find betting is easier. The real annoyance is that you can place an unmatched bet but you need to keep up. I have had bets left unmatched despite the odds having been laid. Spart from that 1st Class
Chris Brown
28 October 2021
Comment from uk.trustpilot.com
Amazing company to bet and for casinos would recommend
Sam
28 October 2021
Comment from uk.trustpilot.com
MFRSBunch of scamming thieves. And now even depositing small money in the account you have to waste hours chasing them. They need to be locked up and I have enough proof on what they do to scam people out of money. They not even smart enough to hide they scam and cheat out in the open. Even the pros wont back them up. Dont play on this site as you have no chance
Mark Newman
27 October 2021
Comment from uk.trustpilot.com
Very very solid organisation. They've always been professional and helpful but in the past year have not only improved their offering in terms of liquidity and better commission rates but also keeping an eye out for potential affordability issues. And the guys and gals on the helpdesk are great. Thoroughly recommend.
Michael
27 October 2021
Comment from uk.trustpilot.com
I have been a client of Spreadex for a number of years and have never had any problem with them. The website is very straightforward and user-friendly, always assuming of course that you understand the basics of spread betting! Furthermore, I have never had any problem regarding the settlement of bets nor the immediate payment of withdrawn funds. I would consider Spreadex to be a credit to the industry.
Rich
27 October 2021
Comment from uk.trustpilot.com
Actually lost all my money at first but a very reasonable bonus offer was accepted and managed to make a tiny profit in the end once fully wagered. Withdrawal times seem a bit excessive compared with other well-known sites but overall this is up there with one of the better casinos I've joined.
alex
27 October 2021
Comment from uk.trustpilot.com
New to this site and wished I had read reviews before hand. If you like a spin on slots then stay away from this money grabbing con merchants after just a few deposits, the spins were so bad I closed my account.
Justas
27 October 2021
Comment from uk.trustpilot.com
I have been with them for around a year and only had great experience. Withdrawal times and process is brilliant and I always will have respect for companies who handle transactions trouble free and are responsive.
aaron bishop
27 October 2021
Comment from uk.trustpilot.com
What a great start with bonuses, then a week into the site I placed a bet and it deducted the balance said the bet was placed. I come back half hour later thinking I won and bang no trace of the bet and my stake given back. I contacted them and their response was, we are sorry have a good night and your stake was given back to you. Wow so generous and caring. Also Sportnation I hope you respond to this and Ill throw the transcripts in for you too.
Willy Hill
27 October 2021
Comment from uk.trustpilot.com
Verified electronically +Fast payout +Always get Free bets with offers, never had to contact customer services +Not always best odds and some markets not much liquidity -
rajender
27 October 2021
Comment from uk.trustpilot.com
It is really good, as I am using it from more then one years now, but the only thing which I am facing now days that whenever I am trying to deposit they keep my miney on hold for long tym as in for more then 10 days this is not acceptable, it is my money, yeah but all the other things are good, yes sometime they change bet as well but now onwards I have start taking screenshots, the only concern is deposit money sometime get stuck which they use to credit back after a long time, so mine is still stuck and waiting to be get credited in my account. When I asked for compensation they denied and now these days chat support is pathetic
King Lewi
26 October 2021
Comment from uk.trustpilot.com
So this is probably my 3rd or 4th moan about this terrible Casino! I complained in about may/June about playing Gonzo megaways and being 1200 down with no bonuses or features! To finally get one and receive 80 from it. Got the usual generic message about the RTP and what not! Anyway we are now nearly in November and havent had another bonus since on that slot or taken any money back from these lot. I have a limit of 50 a week and only play this one game! These lot are scammers! Dont be like me and keep getting robbed! Go else where! these guys are legal criminals!!
Paws
26 October 2021
Comment from uk.trustpilot.com
I had took a break since February. Logged back in today .. no issue .. deposited .. no issue. Went to play and its saying it looks like Im logged out so cant play. Chat was answering for a few mins then kept logging out. Says there is 1 person ahead of me the last hour.
kevin witter
26 October 2021
Comment from uk.trustpilot.com
Yea, not great re withdrawal times. Not bog on horses either. Offered me a free spread betting bet but declined it due to poor terms and cons. Big name in the industry but seem a bit novicey. Tread carefully.
Barry Redmond
26 October 2021
Comment from uk.trustpilot.com
Avoid at all cost. I agree with all the bad reviews of this site. Horrible site with very rude online agents. They will screw you out of the bonus which they advertise. I closed my account with a live bet still going as i couldnt take their bull**it anymore. dont bother opening account with these new gangsters !!!!!
brian
26 October 2021
Comment from uk.trustpilot.com
Excellent service with quirky offers which always make me laugh. Great odds and very well laid out website, will be using instead of William Hill.
Col Stones
26 October 2021
Comment from uk.trustpilot.com
Good odds. Easy to use site.Could have more promotions.Reward points could be more generous.
Mark Lowden
26 October 2021
Comment from uk.trustpilot.com
Shocking withdrawal process I won200 they told me they have to do a bank transfer as was not going through the other way so this is now the 10th working day and still not received I payment .all I am getting from customer service is that they have forward this to the relevant team for the 4th Time I might add . Please avoid
Liam
26 October 2021
Comment from uk.trustpilot.com
AVOID! I've been betting with these a week, had a few winners, made a few withdrawals, account gets locked and asked to verify. I send my documents in as asked. All this time though my account is locked so I can't use it, over a day later nothing still. Asked to withdraw my funds as I had done nothing wrong, ghat request got ignored. I have money in my account but can't access it. I have some shocking reviews, the fact you have to buy or earn best price on horses is a joke. It was ok ish untill I started .among withdrawals, oh and I was told its with the safer gambling team aswell so if you like a bet on your day off do use these because if you place more than 1 bet it's makes you look like your not in control and they review your account to make sure you can afford it. I will be withdrawing funds and closing account as soon as I have access again, when ever that will be.
Douglas Ord
26 October 2021
Comment from uk.trustpilot.com
If you like spread betting this is a very good site.The range of markets is impressive compared to the other well known siteSome of the markets offered are to say the least volatile and can be eye watering in terms of losses and winnings. As always with spread betting you need to be fully aware of potential losses before making a trade
Mark
26 October 2021
Comment from uk.trustpilot.com
Simple, clear with great live prices and information. Its the first place I go to check the TV listings and have been a client for many years.Spreadex used to send me free gloves every winter but that seems to have stopped sadly. Much preferred those to marketing rubbish by post.
L C
25 October 2021
Comment from uk.trustpilot.com
A lot of these reviews seem a little unfair, i think most bookmakers will receive a negative review on trustpilot for one reason or another from punters who are losing obscene amounts of money from their own accord.I can only speak from personal experience, i have been using boylesports for about 2 months now after a friend told me about it and i have been pleasantly surprised... won a few hundred pounds from different football bets and i have always received my money within 2 hours and always seem to be receiving free bets, no complaints from me.
Tyler
25 October 2021
Comment from uk.trustpilot.com
Used the app for a short while then changed over to sky bet mainly for the reason of fed up of waiting 2-3 days for withdrawals to go into my bank. Come back to place bets this weekend put money in my account and on my bets then was restricted from using my money in account and accessing my bets and now have trapped money in my account that I cant access because it says I need 3 forms of id to verify my account which has already been done. Dont use this app much better off using mainstream betting apps.
Jay Davies
25 October 2021
Comment from uk.trustpilot.com
As most of the other reviews here have stated, Leovegas are quite happy to take your money but the second you try to take any back they hit you with a million different requests for verification and reject everything you send.Sent an image of my card with all details needed, they rejected it because all 4 corners could not be seen they could.Resubmitted the same image and the next time it was because my name wasnt on the document it was.A different customer service agent replies to every message you send, and they either dont read what you send or reply with contradictory information in comparison to a previous reply.Couldnt have provided more evidence to prove who I was but it didnt matter, after 3 weeks of arguing I played through my balance and closed my account - which means they won but I was sick of fighting it.My advice is just dont join in the first place.
Lewis phillips
25 October 2021
Comment from uk.trustpilot.com
Bonuses are goodPayment to bank is quick ish (few days could be speeded up)Odds can be better, the gap between for and against is to large. Eg 1/200 and 22/1 in the cricket is awful.Thats about itRegardsLewis
ediz kassel
25 October 2021
Comment from uk.trustpilot.com
Wow I don't know where to start but this casino is ny far the worst im vipmember 2 and all what they promised me. They couldn't hold they im a long time menver now the promised me vip tournaments never ever had 1 and im vip for more thn 1 year? Second thing today i acutally should receive cashback every website cashimashi, woopwin and pinocasino gave my cashback like in the morning they do commercial like come get vip and u get every new week a good start lol? Its Tuesday now still didn't get anything. they promised me a vip manager i talked to the vip manager once when i turned vip.Withdrawals r slow as fk even as vip. U don't get any gifts if u ask the support for a loyalty bonus after u deposited 100 Euro u have to contact live support they will send it to theirs manager for answer u can expect 3-4 days waiting for 20 spins 1line 1 cent bet legacy of dead haha.If u make a bonus request they tell u to keep depositing they repeat it until u r broke haha. I never ever thought tht a casino treat people like that who are obviously paying them so good Deposited 300 euro + this month request gift loyalty gift they rejected me even tho my deposit withdrawal quote is really really badThat's the only casino who destroy my head They don't take u serious and i swear im like - 20.000 in this casino the highest amount i withdraweld was like 1.000 euro once this is by far the worst casino and pls pls pls don't support this mafia acting people
Andrew Jackson
25 October 2021
Comment from uk.trustpilot.com
Excellent service, good website
Richard Alec Gillett
25 October 2021
Comment from uk.trustpilot.com
The website is well designed and easy to navigate. Some of the offers can be a little too complicated. But overall a good company with some decent odds.
Stepehen Tague
25 October 2021
Comment from uk.trustpilot.com
I joined 888 casino a few months back sent several emails and messages but no reply what so ever. Terrible customer service with no online support. All i wanted to know was about bonus when joining and your verification but nothing no replies absolutely shocking. Never ever had that happen before and yes it was the correct email address too.Stephen Tague
Ben Henry
25 October 2021
Comment from uk.trustpilot.com
When I first used this site I found it satisfactory but obviously far below the main sites like bet365. What I liked about it was it has a decent loyalty scheme where you earn points on every bet and these aquire over a short period of time to a decent free bet. However, this site dramatically changed when I started to do well and have a bit of luck. I managed to build my balance up to over 2500 with some very lucky football bets and after a lucky weekend I went to put on a Monday night accum only to find my max bet allowed was 1p, yes 1p. When I contacted them initially they said it was their traders and nothing to do with customer services and then after some gentle pushing they quoted some small print about basically they can do what they want. I asked for one reason why they were doing this and their response was that they were unlikely to revert any changes made. Bunch of amateurs and it was clear by my betting pattern that I simply got lucky and if they had have done the right thing they would been on the right side of me in a short space of time, STAY AWAY.
Taner and karolina
25 October 2021
Comment from uk.trustpilot.com
False advertisement. If I could leave a photo here I would. Signed up lost my bet and got no free bet as stated I would on sign up. Sad site Sad treatment. Sites like this are obviously on there way out. Not worth the headache and unusual odds on games somethings not right here. In my opinion.
Mark bod
25 October 2021
Comment from uk.trustpilot.com
If you like to pay money to watch hundreds of dead spins and never be one penny up then this is the site for you. If you want a small chance of winning a few quid then keep well away from this site.850 spins without a single bonus totally pathetic.Payout percentage 0.0001%
Marcin Polar
25 October 2021
Comment from uk.trustpilot.com
I will just basically say what everyone else did.Scamm and rigged games.6 different games deposit to play each not even a one bonus all games catching errors just to interfere with you getting bonus.They scumbags should be prosecuted.They deserve proper fee from gambling commission like some other sites.Hopefully soon it's going to happen.Karma is always coming back and I'm sure those shameless thieves will pay.Highly recommend to avoid those thieves.Shamless without any qualities or dignity.
No
25 October 2021
Comment from uk.trustpilot.com
Impossible to unsubscribe from daily spam on the phone. I never signed up for this and it tells me I have to log in to unsubscribe, but I don't have, and never made an account
Will
31 October 2021
Comment from uk.trustpilot.com
I do like this bookmaker, but the site sometimes is unresponsive where the page doesnt fully load or load at all, so I end up miss putting on bets in time. Also this site doesnt have the best odds out there and you miss the best odds guaranteed that most bookmakers will have. The best part of this by far is the withdrawal times. Ive had all my withdrawals processed and in my bank in minutes of requesting it.
I do like this bookmaker, but the site sometimes is unresponsive where the page doesnt fully load or load at all, so I end up miss putting on bets in time. Also this site doesnt have the best odds out there and you miss the best odds guaranteed that most bookmakers will have. The best part of this by far is the withdrawal times. Ive had all my withdrawals processed and in my bank in minutes of requesting it.