BetNeptune Review

Innovative and irreverent with great odds.

Reply

On par with virgin . Basically robbing bast…s there online help is a joke all they do is refer to the gaming platform and how fair it is … 60.00 deposited to gain a bonus which paid 40p … mmm yes that’s fair .. all there games are run through the Gibraltar platform … the worst of the lot by far … they will Rob you dry .. disgusting site . Stay away . Stay clear

Reply

Excellent company great odds and good offers

Reply

Nice straight forward lay out and works at a decent speed. Some decent offers too

Reply

Again…. Just reading these reviews it makes my stomach curl..ive had an account for over a year, provided id to depsoit! not used it in a while, had a little bonus.. Managed to turn it into a substantial amount.. No surprise I withdraw then my account is restricted and I cant log in, ive sent all the documents they asked for… Id, utility bills, photo holding id, 2 phone verifications.. A week on since withdrawing and im still none of the wiser and just keep getting fobbed off! 24/48 hours it will be sorted I keep getting told.. Documents have all been approved… its a joke! so frustrating!! Dont answer emails back… username taz140688

Reply

I think its a decent site but needs a good app

Reply

Easily the worst customer service imaginable. Takes days at a time to respond on their Livechat service, does not respond at all to email queries, has no option to actually close the account (they will force you to self exclude to close the account) and could be the worst Casino you will ever come across online.

Reply

Tried to close my account online on numerous occasions, it would not let you perform this procedure. If you can only close your account from 9.00am to 4,00 pm how is that safegarding people who want to stop? This company should be investigated by the gambling commison as they are not adhering to the rules and regulations. Please dont give me the indignity of providing the usual company response. Please Please don’t waste your money on this site.

Reply

Total scam. They change your bets. They cancel accebted bets.

Reply

Joined about 5 months ago, they asked about my opinion so there you go honest opion.Very poor casino offer deposit 20 play 1 per bet Didnt even win once lost about 200 Just to try never won more than 20 after bonus which is very rare scored it 2 Times. Site is very laggy welcome offer is rip off. Cashout only when you lose never when you win had acca 11 won 10 matches last match was 2:0 in my favor cashout blocked at the end it finished 2:2 but i coudnt withdraw about 3.300 which is no sense, honestly avoid this site you will never be happy with this site which is very bad. Customer service never helps aswell you need to proove how much you earn and send a bank Statement which is bizzare. Extremelly not happy.Deleted account today , had a reply from customer service that the games are based on LUCK only – Please Avoid you will never win on this website

Reply

Grovesnor app is the worst one I have ever used. Keeps losing connection all the time..spent over an hour trying to get to the poker game..ended up having to waste 10 at casino as could not connect to play a poker game at all…poker does not work on PC as it is and doesn’t work at all properly on app either ..they are aware of the problem judging by other people’s feedback and disappointed that I have wasted so much of my time on this ..shame on you Grovesnor

Reply

First Grosvenor Casino don’t even try to answer as always with your automated message this casino is a scam they are stealing money from people accounts the games including poker is rigged beyond understanding i dont understand how this fraudulent company is still on the market… STAY AWAY FROM THIS LIZZARDS

Reply

Rip off. Made a deposit and used that to bet on horse-racing. Got a bonus to use on games. Won on the horses but cannot withdraw until I wager 650. Site is really slow too. AVOID

Reply

very slow withdrawals

Reply

Disgrace off a company used them for many years used to have good banter with customer service guys about Dundalk football team. They then moved customer service to Manila an the customer service went down hill although the agents were always very very nice to speak too they didnt have knowledge in regards to sports betting they then closed my account customer service manager is married to John boyles daughter

Reply

I have played slots for over 20 years and I know they’re random however the slots here I’m having doubts, especially the pragmatics. You never win EVER! thousands and thousands of spins on the same slots and they never bonus, how is that possible? I play the exact same slots everywhere else and they never play like they do here. Scam site and shows you how shady online sites can be!

Reply

Dafabet is fraud. My friend made a deposit to them via btc which they said due to btc rate it was lower than the expected amount. They asked her to send her btc wallet for refund and for several months still nothing. They even tried to convince her that it was sent to an address which is the exact same address they gave her to make deposit claiming that its hers. They even said it was processed and can not be reviewed.

Reply

Avoid this website…They don’t show live scores.. U put your money on matches with different scores ..avoid as hell!!! Worst website online

Reply

Do not spend any money with this company all there reels are on timers absolutely a scam going on you have been warned ppl

Reply

Would be zero stars but not possible, promotions advertised don’t exist and the general usage of the site is terrible

Reply

Awful compony awful costumer service skills they don’t care about the costumers and the money we spend on them they take ur money no matter how much u want to deposit and as soon as you win they block ur account for weeks on end and what ever you win with them you will not get for almost a month never play with these

Reply

I can’t give 5 stars because they hound you non stop when your playing , asking you stupid questions with pop ups , like you should take a break or if u play late at night more pop ups or emails asking u how your playing affects your day ? They should mind their own business, overall good games and prompt withdrawals

Reply

Why do people complain about 888.com ? U only have to look on here to see they rig and fix their slots , the games pay out next to zero so why do they still then play with 888.com , they must be stupid, I closed my account ages ago , it took me less than 10 minutes to work out they rig their slots , they say oh no its not us its the game providers , well actually the same games anywhere else on other sites actually pay out with half decent wins and bonus features , so if anyone is reading this don’t bother , 888.com also pay gambling review sites to rank them as being a top casino when actually they are at the bottom of the pile

Reply

Verification process is a nightmare. I was allowed to deposit heavily with no questions asked, then when you withdraw you have document requests coming out of your ears. Payslips arent enough to prove a source of funds apparently, and neither is a bank statement showing money in. You have to provide a full bank statement showing everything else that you spend your money on, and its simply an invasion of privacy. If the amount of money I spend on my Chinese at the weekend determines whether or not I can use the site and withdraw money, you should be asking for it before Ive deposited thousands with you, its that simple. Avoid.

Reply

Casino offers are regular and worth doing and slots in general are reliable and entertaining. Deposits and withdrawals are prompt. Website response appears slow at times although my Internet speed is quite poor. All in all a good casino to play

Reply

STS Abuse and twist the verifactaon process to fit their own criteria benifit> ie to deliberately hold funds and disable ones account. my account was also disabled !!!Sent them my docs and they dont accept.Use all the excuses from, obscured to creased. REALLY !Uploaded a pdf and they accept my docs and then their team change mind and make more crazy excuses not to verify. Verivied to unverified !!! SHAMBOLIC My own government accept the uploaded docs but not these cowboys.Keep away from this terrible bookmaker is my advice.For sure they will fold sooner rather than later once the new uk gambling regulations happen with the shake up of the Gambling commission to happen.

Reply

I have spent 10s of thousands of dollars on this site. I am disgusted with unibet I deposit a few hundred gone in seconds deposit thousands gone in minutes

Reply

Was invited to write my original review and guess they are after more stars. The best thing about the site is if you are lucky enough to win they do offer a speedy withdrawal service however not much else is any good. The customer service and promotions are shocking and nothing to offer players. If you are like me and like to be made to feel appreciated when depositing your money then plenty of other sites that offer loyalty or priority schemes.

Reply

Betsafe sent me an email about a 25 dollar casino bonus. In the terms and conditions of the bonus it said that at a 1x wagering requirement was needed and that all casino games would contribute to the wagering requirements. After playing some casino slots that would have meet the requirements of the terms and conditions I noticed that only the live casino was going towards the bonus. I messaged them on live chat and then through emails. They said there was a mistake and that it was a 35x wagering requirement and only on live casino but that they would honor the mistake and gave me the 25 dollar bonus that I would have unlocked and kept the one that I had currently going. All email responses were prompt and helpful not sure why people have given so many bad reviews. Overall they handle the situation very well amd I was very pleased

Reply

DONT DO IT. I had 2,000$ available to withdraw and they took everything. I didnt see a cent

Reply

I wouldn’t use this company to bet with. There are many other services that do the same thing but much better. You will be better off using William Hill, Sky Bet or Paddy Power to name a few. If you win money with Mansion Bet they then restrict your account so you cant win any great amount again. They will then try to push you into using the casino instead, claiming there is no restriction in this section. They will deny this in a statement underneath, but I assure you this is the case.This company seems to be crooked all the way through, employing underhand tactics that are both not fair and also not safe to the vulnerable, especially when ‘safer gambling’ is supposedly of paramount importance. ( cue the crap underneath about how they protect their customers and have strategies in place).Please use a different betting service.

Reply

Opened a new account based on what looked to be a good bonus, they waited until I placed the first bet before blocking my account from all bonuses which would make sense if I had a duplicate account or something but I never heard of them until yesterday.

Reply

Constant disconnection issues with this site and my internet has no problem with anything else. They charge a fee to deposit. top 10 casino sites in UK have this with high rating reviews which have to be fake after seeing so many bad reviews.

Reply

customer service give a different story every time i ask why the casino is still not available, 4 months now !(they closed it for so called maintenance) DO NOT trust Spredex they will tell you anything just to keep you happy/betting. maybe they are under investigation??

Reply

Every bad review on here are lying.. this company is way worse than what anyone has said so far! They closed my account today without warning and told me to contact customer service to discuss. After trying several times on the online chat I eventually got through to someone who was just a robot and basically avoided every question I asked, I wouldnt be surprised if the people that worked for this company all got given a handbook to read from and to not deviate from it at all! I eventually found out that they closed my account due to me requesting my account to be closed last week with a sister site (which I was unaware was). But yet since last weeks request betdukes have still accepted my deposits and my bets, but in an unbelievable coincidence my account gets closed today when I win a bet!haha so the current state of play is that the account is still closed, they are illegally withholding my withdrawal and my remaining open bet that has since won. I have complained but reading other reviews Ive got more chance of discovering the cure for COVID-19 than I have getting a reply from these criminals. If I dont get my withdrawals in the next 3 days and a reply to my complaint ASAP Ill be processing my complaint to the gambling commission and also taking legal action. I urge anyone who has been that unfortunate to have dealings with these scum bags to do the same and hopefully get this fake scam artists shut down for good! Betdukes you have no idea what youve just started with me

Reply

At the moment you ask a withdrawal they come with stupid requirements and makes it very difficult for you to get your money back. That was a very BAD experience and I will NEVER play at Mr.Green again!

Reply

Dreadful company. I have placed two bets. I am at an absolutely world changing 12 in profit. They then spend the next 10 days requesting an incredible amount of ID – including bank cards, oh no those aren’t good enough because you didn’t sign your card (laminated plastic that pens don’t work on) – bank cards again. Now utility bills. Oh no we need even more utility bills. Driving License next. Now your Council tax bill please. Then I get “Your council tax bill isn’t the address on your account?” (It was). You finally comply and get through the thousand hoops they put up for you, finally some relief… Nope. Now they want bank statements going back months, oh and pay slips from your work! Then next they lie again, they say you pressed a button saying you admitted being uncomfortable with the amount of gambling you do (I absolutely did not). So then you are forced to go through a conversation if you are comfortable gambling, how do you feel about your level of gambling, how much do you spend gambling etc. The site also refuses to load on mobile and many browsers. It works on desktop chrome. But then, oddly, the live chat does not.. and that only seems to work on Firefox? They are clearly designed to frustrate you into getting your money stuck in there. Absolute scum. My only regret of this review is that I cannot rate 0/5.

Reply

This company offer bonuses but never apply them until you contact them. They look for any excuse not to pay out. I have had to take them to dispute resolution services on two occasions to force them to pay my winnings. I would not go so far as to say that these people are scammers but they sail very close to the wind. Avoid.

Reply

Good games and promotions but very high wagering requirementd.Also loyalty scheme is unsatisfactory as every month you go back down one level

Reply

This is the worst betting platform I have ever been on. I made a deposit of 20 and received a bonus of 20. I wagered my deposit and my bonus and won 27.62 yet can’t withdraw until I wager 160 ????????. Absolutely ridiculous ?????

Reply

Yet another online casino that promises bonus but doesn’t deliver, then promises to get back to you within 24 hours when you question them, & doesn’t.Avoid using them.

Reply

It is good casino

Reply

Joined and deposited money placed a bet won the bet and asked for withdrawal . Account blocked and asked for self employed tax Paypal screenshots etc submitted. Poor stuff I have deposited once and now waiting for them to process documents terribly slow live chat waste time just state 72 hours . Now sitting with 3900 of my winnings and I cant withdraw them . So far behind other companies that process these things instantly . Extra documents asked for Are a joke as I havent even gone past the 2000 deposit threshold that is where affordability kicks in get it sorted lvbet what a joke

Reply

Good casino overall, never had a problem with payments/ withdrawals; all very prompt and money are in your account the same day. very good customer service and generous with bonuses. a lot of promotions.The casino could do with more new games from a variety of providers. I would recommend.

Reply

I am not a paid writer. I am just a regular Canadian citizen living in BC. for all you people saying that betsafe is a scam site; I have to say that youre wrong. If all your credentials are not in line you will most likely not receive a successful withdrawal. Please note; to ensure your payouts are granted; make sure all of your credentials are in line; your address and so on; according to what you have provided in your casino account. Make sure the address on your account is the same address that you provided your bank. If you are using a fake name or have a duplicate account the chances of a successful withdrawal are next to none. I received my withdrawal within three business days the first time I made a withdrawal request. Every withdrawal after that has been paid to me the next day to my bank account Via the way I deposited interact E transfer. online option. Please note weekends are not business days. Monday! ??I set up auto deposit and theres no questions asked. I get my withdrawal every time the next day and have never been asked for any ID or bank statements or anything of the sort. I am a renter so I cannot provide utility statements and such as my landlord pays those; so I understand how frustrating it can be trying to get a successful withdrawal. Unfortunately for a lot of casino sites this is just their policies. you should always read the terms and conditions of every casino thoroughly before creating an account; to ensure that you will be satisfied with your experience there. It was my first time playing with betsafe and now I will never use another casino site other than betsafe. This is the only casino that has ever paid out my withdrawal without asking me for a bunch of verification crap. I received my withdrawals via the way I deposited-online interact E transfers. I am quite impressed with betsafe and I can assure you that it is 100% safe and reliable. I guess youll never really know until you try it for yourselves. This new and improved updated version of betsafe is definitely my favourite online casino. I will never use another casinosite again. I used to play and make deposits on various other online casino sites but could never withdraw my winnings because of all the crap verification they asked for. I am a renter so I can never provide utility statements as I explained above. Plus I am not Too keen on giving out personal information as Im sure you are not either. However; I am willing to make online deposits; as my bank accounts are generally pretty safe nowadays. I win quite frequently and Im able to cash out with no questions asked every time. This is my review like it or not. Its the truth according to my experience at betsafe. I 100% guarantee you will not regret playing at betsafe. Go ahead and test this theory and feel safe making a successful deposit and withdrawal immediately after you win to prove that I am right. If I am, please come back to this review site and leave a comment as I want to let everyone know about this awesome casino. As I was saying after you win some thing go straight to the withdrawal section make your withdrawal; wait for your confirmation of approved withdrawal; and take a screenshot of the date and time of your requested withdrawal along with the email that you will receive and SMS message to your phone; and have an awesome experience at BetSafe. PS take time to read all of the terms and conditions if you selected a bonus on your first deposit. I recommend that you wait to take bonuses as you will need to Playthru your bonus requirements before making a successful withdrawal. I recommend taking bonuses after you try to play with just your own cash. Immediately after winning some cash; go to withdrawal option in the bank section of your casino account to prove that I am right about the withdrawal option. Otherwise you will have to play through your bonus requirements if you took a bonus on your first deposit. If you took a bonus and did not play through your bonus requirements you will have issues with your withdrawal. So instead of assuming that this site is a scam site do not take a bonus right away. After enjoying your first withdrawal feel free to take any bonus you wish as they are great bonuses and be sure to play through your bonus requirements. I recommend taking them later on however. Your choice either way. Anyways I hope you enjoy your winnings. PS not a freaking scam !!! Dont trust me??? Thats your own problem. You can go and have fun getting scammed on other sites, but not this one. betsafe is 100% reliable. Anyway if you found this to be helpful to you please drop me a positive comment. PS if you have nothing nice to say please kindly refrain from commenting on my post Thks. Happy winning everybody. Wishing you the best of luck. Peace friends ??? your friendly neighbourhood betsafe comrade S.G. Over and out.

Reply

Excellent site and easy to use

Reply

Disgusting website I deposit 200 and in the space of 10 mins it was gone Im talking I was doing 50p bets the games are rigged and the only ones that seem to win are the streamers promoting there website stay far far away from these robbing scammers ?????

Reply

Firstly they charge you 0.25% to make a deposit. Secondly the website/app/mobile site doesn’t work, constantly buffering and you are unable to place a bet. And lastly the customer service is shocking. Please do not make a deposit with this bookmaker Worst I have used my a long way.

Reply

Dont use it for anything. Terrible Website, trying to scam you in every possible way. Use any other site than this one.

Reply

Worst casinos belong to 888. Im a gambler I understand that casinos are pot luck. But pot luck doesnt exsist at 888. Been with them for years and not one notable win, lost so much money with them as they pay out next too nothing.

Reply