BetNeptune Review

A sister site of Prime Slots have been waiting for a response for over 6 days regarding a technical fault that is across all their sites. I have asked several times if real money winnings should credit bonus pot they do not listen or help and now keep getting told to contact them to no response. I will be complaining thorough the gambling communion after seeing all these complaints

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Really like novibet and the selection of games they provide. Personally had no problems myself with regards to games not paying or verification issues and always get a relatively fast response whenever I have contacted support. Withdrawal times are fast and would imagine the only reason anyone gets issues is because they havent followed the correct procedures. Bonuses could be a bit more rewarding as other sites do seem to offer more appealing bonuses but thats just me.

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Marathonbet are simply liars. The say they have great bonuses and promotions but Ive deposited 1262 and only received a 1 free bet. I even entered the bonus20 offer for new customers but never received any welcome bonus. I emailed them over a week ago with an issue I have as every time I deposit they automatically log me out and I was told on the phone that he would speak to and escalate it to the relevant department but the issue still happens and they now refuse to fix it as they say the issue is with my device but I explained that it happens on all devices and even devices I do not own so thats the sort of company youll be dealing with. Dont do it. Fraudulent and extremely rude company. Steer clear

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Terrible company made the mistake of opening a new account for horse racing deposited 50 realised sports betting didn’t include racing wow who would have thought that ,the trouble I had trying to get my deposit back, well just read all the other reviews they tell a true account of what you have to go through.

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They froze my account, told me not to worry, went back after two years and said I never had an account and I did they would charge for not using the account

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Trying to send documents very difficult don’t normally have problems they let you add monies but not withdraw no contact no for help monies just sitting their waiting to be withdrawn I think this company is a bit of con

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hello mr. green teamYou are not doing well, as can be seen from the customer reviews.

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Not been on my account since may Logged on today 19-9 found 200 there got it up to 2000 didnt deposit a penny for 5 months then RANDOMLY now they want enhanced verification of mh deposits lmaoThey had 5 months to do that didnt care coz I lost .. not deposited won and now they want it .. WRONG , DODEY AND ONV A SCAM

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At this stage I feel like they are some what close to being scammers . I had very high hopes when I saw they are part of me green. Lost a lot on money when I made withdrawal of approximately half of the amount I deposited on same day. Received approval confirmation next day which was on 7th September. Since then been casing them and according to them its been paid. Provided them with bank statements. End up getting confirmation from bank that I had no block on receiving money. But my money is no were to be found by them. Every time I had contacted them been told I will have a reply and its over 2 weeks. Looks like in the end I have to probably reach ADR or submit small business claim. If they delay is further I might end up submitting winding up petition. Highly unprofessional and had least ending up losing high end customer for them and mr green.

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Scam! It was a litigation firm I reported to online got back my loss.

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Betclic is pure scam. They closed my account after i made a little bit of profit. Also they let you pay 5 euro under a 15 euro pay out. I had only a few days to pay out my money, so i wanted to bet quick so i could come above the 15 euro and i had bonus money. Than i got a pop up i could not bet while i had reach my max bet ammount. I only bet with 40 euro max per month or so and had the max protector not selected, but off! This is pure stealing. After i contacted the customer support yesterday, i only got a standard answer like they didn’t read my complain. And now, i can’t even unsubscribe to their newsletter! There are other betsites that are better. So dont make an account on this one! Be smart!

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Closed my account waited if 4 weeks for my withdrawal stay away rubbish games

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Terrible betting company. They did the daily spinny free thing. I won around 50p , then played it on Frankies Jackpot Slots. For a penny a go. This is purely for fun, stops me watching TV. Guess what I won 2.92, yep 2.92. As a result of this I get an email saying I have been booted off. What! or what sort of company sees me as a threat towards there profit, its unreal. Anyway “PARTY POKER” get stuffed, your scumbag sour losers who cannot cope with the mildest of bets making a tiny tiny profit. Bad loser idio@TS treating loyal customers like scum. Go boil your heads “PARTY F@CKERS”

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waste playing in this dafa site they literally manage the games . it’s better to play in Betway and raj bet .

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Brillant site. I was able to play a bery good selection of gamesEasy to deposit and easy to withdraw (very quick withdrawal time)And very good responsible gambling care. I have a limit on my account and its not much but I reached it and they sent me a survey out to see how I was doing and because I answered on the servey that I reached my limit and within 1 hour they phoned my to do a check to see if I was ok as a reached my limit. Bare in mind my limit is 20 and they was still checking upSo in my eyes they take care of the players and so friendly on the phone. I would love to know which other company does a call to make sure there players are ok.

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Betsafe initial deposit was taken away after 14 days, which was spelled out clearly in the Terms and Conditions, but what wasnt told in there specifically was that any winnings deemed generated from that bonus deposit will be withdrawn from your account as well as the bonus. Put a bunch of bets down in the first couple weeks, ended up not quite breaking even, and then wake up to see $420 of my $575 gone from my account.

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I really trust royalpanda Whats wrong with you guys I always when I win I withdraw money without any problems and money reach my bank account within 1 min

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Scam casino almost 1 year now and i am not able to withdraw a single they give you free spins but the wining in free spins are in pennies whenever i deposit in novibet.co.uk casino i got rigged i am almost 10k down but there is no loyalty programme on novibet. Shameless people.

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DO NOT USE !!!!This is by far the worst betting firm I’ve ever used, owe me money and no paying, there customer service is shocking…..Stay away people

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Do not join this site. They offer 100% match and free spins. When you don’t get them and complain on there chat site they log you out. Disgusting rip off merchants

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So far Betregal has been great for me. Deposit via Interact, withdraw with Interact has been simple no problems. At this time nothing less than 5 stars. Hopefully they continue the good service. (storagecoventry) at Betregal

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sadly my experience with this bookmaker is disappointing given the exhaustive due diligence that this company applies regarding customer verification ONLY when you withdraw, not depositing. I perceive a lack of pragmatism and common sense and you should up your game

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Bwin is an good website, do not look at those trash fake reviews! They are paying our money when you win, but they are paying it to late it takes 1 weeks, thats why I give 4 stars and not 5.Customers is also great they help you with anything out 24/7 open.

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Genuinely impressed! Deposited 40 and won 250. I was a bit concerned after reviews here but needn’t have been. Withdrawal method is a bit different, although the original 40 was back in my bank almost instantly, the remaining 210 a few hours later. No issues at all, great casino so far.

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Withdrawal time is horrific, not only did i have to jump through a thousand hoops to submit the appropriate paperwork, ive been waiting nearly a week for a paypal withdrawal which is alleged to take 24/48 hours on their website, customer support just says im priority for withdrawal, absolute sham of a site. im considering contacting the UKGC

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Don’t waste your time or money on them – you’re not meant to take any money from them and their Customer Service Team is unable to provide a customer service. Like everyone else, I was forced to close the old Genting website, which I’m sure had unused Reward points, but any unused Reward points didn’t transfer over to the new website (same login details and a Welcome Back message) and bizarrely, I was denied access to the new site welcome bonuses. Why? All I get from Genting ‘Customer Service’ is that it was ‘a management decision’, but none of the managers are willing or capable of providing a simple explanation, despite numerous emails. Are the welcome bonuses only available to new customers? Did I win too much on the old site? (Ha!) I don’t think Genting care a jot about their customers (who contribute to their wages) and I’d bet my last 10p they won’t respond to this glowing review with anything other than ‘it was a management decision’. On the plus side, I discovered S*y V*g*s offer a great welcome bonus to everyone, and no wagering requirements. Still needed to provide photo and address ID, but they all do. Genting is now removed from my website Favourites, and is unlikely to be reinstated any time soon.

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Modern platform with fast documents verification and withdrawals actually not bad, they took 2 days for me. reading these reviews does create questions but I have no reason to believe these people will scam you based on my experience. To lose a Gaming license is not worth the risk

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Lure you in with free bet boosts then do not pay out… disgraceful! Do not bet with this scam of a betting company.

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They have a faster app compared to betfair, I have the account with them for about two years and I place 100 to 300 pound bets on top tier football.The reson why I give them 4 stars is because they don’t have big liquidity, sometimes I have to wait a bit tonbe matched.

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I used STS, put a bet on and my selction was winning, so decided to cash out. Despite pressing the button numerous times, it didn’t work. The bet eventually won at full time. I then tried to withdraw the money, I couldn’t as they had locked my account.Avoid.

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Dreadful. Won’t be long before they’re in administration

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They have the lowest betting odds ever seen in my lifeI just saw odds for a match Handicapp 01.8 versus 1.48Its incredible

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Tragic ethical failure.This is a tragic situation that entain (owners of party poker ) are trying to ignore. My enquiry required Understanding, compassion and ethics but all 3 have been dismissed.My son, brain injured , Schizophrenic and sectioned with psycosis spent 13k in 1 day when in hospital sectioned, his spend was part of his delusionary belief system.I later become aware of this via welfare checks and psyciatrist input and I reached out to entain with multiple health documents, clinical letters, consumer champion breach outs and other docs,i also sent them a letter from **** hospital admission and occupational health clearly stating how ill my son was and the fact he had no insight.Instead of reacting with compassion, understanding or ethics entain replied with an truly tragic response, without any care about my son’s severe mitigation or health but only cared about themselves and after two months gave me an email saying they wont talk to me , the power of attorney and father of my brain injured Schizophrenic son but will only talk to their REGULATORS meaning they feel it is appropriate and MORALLY acceptable to profit from a severely cognitively Ill brain injured , schizophrenic consumer with no insight.After 100s of health documents and clinical letters this was their response.Dear Mr ****,We write further to your communications in respect of the activity of your son *** and his use of the identity of third parties to create accounts with Entain without their knowledge.We thank you for the additional information that you have provided in your recent emails. We have previously explained that we will cooperate with the Police, and our regulators, in any investigation they may undertake into the circumstances.This being the case, we are unable to communicate with you further on the matter.

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Tragic ethical failure.This is a tragic situation that sporting bet and entain are trying to ignore. My enquiry required Understanding, compassion and ethics but all 3 have been dismissed.My son, brain injured , Schizophrenic and sectioned with psycosis spent 13k in 1 day when in hospital sectioned, his spend was part of his delusionary belief system.I later become aware of this via welfare checks and psyciatrist input and I reached out to entain with multiple health documents, clinical letters, consumer champion breach outs and other docs,i also sent them a letter from **** hospital admission and occupational health clearly stating how ill my son was and the fact he had no insight.Instead of reacting with compassion, understanding or ethics entain replied with an truly tragic response, without any care about my son’s severe mitigation or health but only cared about themselves and after two months gave me an email saying they wont talk to me , the power of attorney and father of my brain injured Schizophrenic son but will only talk to their REGULATORS meaning they feel it is appropriate and MORALLY acceptable to profit from a severely cognitively Ill brain injured , schizophrenic consumer with no insight.After 100s of health documents and clinical letters this was their response.Dear Mr ****,We write further to your communications in respect of the activity of your son *** and his use of the identity of third parties to create accounts with Entain without their knowledge.We thank you for the additional information that you have provided in your recent emails. We have previously explained that we will cooperate with the Police, and our regulators, in any investigation they may undertake into the circumstances.This being the case, we are unable to communicate with you further on the matter.Kind regardsEntain Complaints TeamBusiness Hours: 9am – 5:30pm

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2 bets and now can’t even get a tenner on. I don’t know how they get the license to operate as a bookmaker.

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Opened an accountWent to place a bet. They wouldn’t take itWithdrew my own money back to my account and 3 days later it’s still not in my bank.How do they get a licence?

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Terrible company worst customer service ever. Live chat that isnt live and no one ever responds and an email service which you send to them and never reply go anywhere else it is to be a better experience AVOID AT ALL COSTS.

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Seem To make their own odds up as they go along especially on horse racing when the odds they offer are nothing like the ones on course. They are all shorter and you can’t take sp. You have to take their oddsNo way

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Worst of the worst, I could go on but no need to, just look at all the other reviews.

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Total waste of time. Limited to peanuts. Thought it was just horses so put a 4 timer mug acc up for soccer and it paid 8/1 Max bet 12 . Won’t even let me bet to win 100!!No wonder they don’t reply to messages on here.

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ZERO STARSKEEP AWAY FROM THIS WEBSITE.IVE DEPOSITS OF NEARLY TWO THOUSAND POUNDS.THEIR WIN RATIO IS PRACTICALLY ZERO.IVE PLAYED MANY WEBSITES OVER THE YEARS AND THIS IS BAR FAR THE WORSE. TAKE YOUR MONEY ELSEWHERE. I LEARNT THE HARD WAY. IT CANT ALL BE JUST BAD LUCK

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Honestly the worst bookmakers on the internet, Ive been trying to withdraw my winnings for over 5 weeks provided every document they asked for and got absolutely no where and now just being ignored, criminal pieces of s***

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I got 500% cashback by contributing on C0lineke com. It’s amazing and most tryworthy site.

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First I have un fortunately given my xerox copy and they didn’t approve it and after I called customer care but they told me to sent an email an I have sent it after sending the email they are telling me that the pan card that I sent was no clear an I sent it again for 100times but they are rejecting it and I asked them to provide a link to upload my pancard but they are not sending any link or they are not giving browse option to upload the pan card again this is the worst betting app never seen before guys don’t trust this app I can say betway is more better than this app

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Not spend your time and your money at here!!I had tried to get a withdraw at here since middle of last month and now I’m still not get my money yet!! They had refused my withdraw 2 times and each time them used at least 1 week for it!!! Now I have report them already to the interpol…We’ll see !! I had took my withdraw again after they refused my withdraw on Saturday!! Don’t spend your time and your money at here peoples!!!

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Not great so far gotta say, their overall system RTP for casino games is so heavily weighted in their favour. Even games which typically have good returns, such as Age of the Gods, are sub-standard industry-wise on this site. I came purely for the variety of games and it’s all I’m staying for as their bonus schemes are not worth the time or money. Very unusual for a company which is a subsidiary of LC International Ltd who also run Coral and Ladbrokes, (who by the way are much better). Its best you stick to those if you choose this bookmaker or its parent company to gamble with.Please don’t respond with “volatility” blah blah. I know how it works and this ain’t it. You could play 1000 different games here and the outcome would be the same.Trust the reviews here is my advice

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They paid me 1000 within 2 hours then I won 3000 and now there asking for pay documents which I have sent but I seem to be waiting for ages and have not been paid the second amount yet

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These scam artists will not pay you take my word try to cash out now cost me a decent win to find out. The win never even registered. This is a criminal company exploiting peoples trust do not trust these rooks.

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This use to be a decent site but after taking a couple of time out’s to have a break from gambling they site became unusual.they emailed me almost constantly to ask why i had taken a break, and am i still comfortable with the site then after confirming all was okay i continued to get the same emails. a loss limit was entered on my account and an annoying pop up asking if i wanted to take a break kept coming up. then after using the site for years they requested lots of extra info from me before processing my withdrawal, supplied copies of front and back of card which caused issues, then they wanted a copy of my passport, a copy of a utility bill and a copy of my bank statement, very much over the top in my opinionAbsolute nightmare site, do yourself a favor and use one of the other more reputable sites.

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Fantastic customer service. Even although it was my oversight they honoured the offer. Happy new customer

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