BetNeptune PLAYER REVIEWS(3278)
Alex
22 July 2021
Comment from uk.trustpilot.com
To be honest, this gamble corporation is not that bad as everyone mentioned as I have used many of them in the past... and there were much worse bet companies without customer support at all. Yes, these enormous delays are terrible but at least I have received my winnings... happy end I guess. I Would like to thank Patricks and Sven for being helpful and efficient at support!
Gordon Ritchie
22 July 2021
Comment from uk.trustpilot.com
Worst online casino ever, don't sign up. Bonuses not paid as promised, when i tried to withdraw winnings the money just bounced back to the casino account 5 minutes later. AVOID THIS CASINO AT ALL COSTS!!!!
Paul Badham
22 July 2021
Comment from uk.trustpilot.com
Worcester live place pot dividends are showing wrong only 2 qualifiers leg 4 after a non runner..Gloria na....subsequent live pool totals are way out as you have added the 3rd in race 4.
Michael Crawford
21 July 2021
Comment from uk.trustpilot.com
Awful company, five months of trying to get them to process a withdrawal and I give up. read these reviews and dont get involved.Re the reply, I have been in touch over the months supplying the information you requested. Do not make out you are trying to resolve this. You dont want it resolved as you want to keep the money. Just like all the others say.
Customer Gokhan Vurulmaz
21 July 2021
Comment from uk.trustpilot.com
They paid out after a month of waiting.If they have many cases to go through due to AML rules and these have to be done manually, they really should think about increasing their number of employees.
Loveydovey
21 July 2021
Comment from uk.trustpilot.com
It seems the positive comments here are paid comments I had a email asking me to rate Royal panda for a special bonus.. go figure.....shove it up their u know what I will never give them a dime of my money again or ever rate them 5 stars ...I am just waiting for how many people will see I am right ....ROYAL PANDA is liars and cheaters use your loyal points with them see how fast they will boot you out ?
MRS MARIE CHAMBERS
21 July 2021
Comment from uk.trustpilot.com
Finally after 6 weeks of them wanting to know everything about me they have paid out . Ive closed My account and I would never use this sh It show of a company again .
IR
20 July 2021
Comment from uk.trustpilot.com
I started using Marathonbet at the beginning of 2021 and had no problems as long as I was losing. I once won a relatively big amount playing roulette, and when I decided to withdraw part of my winnings, the nightmare began. They asked me to send a copy of my ID again, despite the fact that my account had been verified and I had already made two withdrawals (bank transfers). They then sent me an email saying my account had been verified. One day later, they asked me for a selfie with my ID, saying that my account had been chosen for a random verification process. It took a couple of complaints and around two weeks for them to verify my account. They then sent me an email saying the withdrawal request had been processed, but its been two weeks and the money hasnt appeared in my bank account yet. Ive sent them several emails and contacted them via the live chat, and they said the payments team will conduct an investigation and contact me whenever they reach a conclusion. I think theyre trying to come up with excuses to keep my money, and I really dont know what else I can do. Its been a really annoying experience. Stay away from Marathonbet.
mahendra pawar
19 July 2021
Comment from uk.trustpilot.com
Highly recommended for betting its very genuine and fast service app also good is mail service I have very good experience about Dafabet very satisfied
Ross C
18 July 2021
Comment from uk.trustpilot.com
So after weeks of trying to get my money Im finally going to get paid this is what they have to say they also have closed my account Thats fine because I wasnt ever going to bet with them again after all this trouble Thank you for the provided documents.Please be kindly informed, that we your documents have been reviewed. Please be informed, that we have processed your pending withdrawal of 1000.00 GBP to your PayPal account. Please be aware, that it might takes up to 24 hours in order to reach your PayPal account. Also, we want to kindly inform you that your TonyBet account remains closed.
Margaret Stobie
18 July 2021
Comment from uk.trustpilot.com
I guess if you don't win big it's not a problem. My son won1400 and they won't pay him I guess as long as you lose they don't care what you bet bad on you if you except the bet you should payout
Anita janagel
18 July 2021
Comment from uk.trustpilot.com
The only reason I am giving smarkets 1 stare is because I cant go below that, please avoid using smarkets at any cost as they have closed my account and have not refund my funds and its been over 4 weeks and they are holding my 7k. And the reason for that is I could not provide source of funds according to them , where they have been asking me to provide bank statement of third person who has got nothing to do with smarkets . Basically smarkets blatantly asking me to breach GDPR where they have been asking me to provide bank statements of my friends whom I have transactions with. Neither I have any rights to ask for third persons bank statement nor it states any where in smakets terms and condition. Anyone else have same experience please let me know as I have been going thru some stressful time ? And if I now need to get some legal help ? But please do not use their services rather have Betfair exchange account or betdaq or even matchbook but not smarkets. And they even stopped replying to my emails.
Chen Junjie
18 July 2021
Comment from uk.trustpilot.com
Hallo Ich Happy With Royal Panda Very Fast Payout Evertime Payout very quickly
Kam Thoum
17 July 2021
Comment from uk.trustpilot.com
This site is a SCAM Betsafe. I won and tried withdrawing my amount and sent all documents and valid ID but they still won't release my funds. They keep telling to be patient and finally they closed my account. This is SCAM, please spread the word!
Bryan
16 July 2021
Comment from uk.trustpilot.com
Do not use Betsafe, they do not pay out your full winnings and it will take you months to withdraw your money. (I still can't withdraw my money) for support you can't talk to them and they have a chat sytem where they respond to you query "we will send you an email".
Desmond Ng
15 July 2021
Comment from uk.trustpilot.com
My honest review from dafabet, PLEASE DO NOT DEPOSIT TO THESE SITE.. i been playing online game since 2017.. yesterday before i deposit i ask for new member bonus, there reply yes but u will receive it tomorrow after your 1st deposit.. so i think is ok to receive tomorrow.. so i made a deposit to their website. after playing a while i lost so i did another deposit and continue my play.. today 15/7/2021 i ask where is my bonus.. there say i deposit twice and cannot get my bonus... these is the first weired rules i ever heard. u deposit twice will void yr bonus.. ANYWHERE the slots and arcade games is totally suck and scam u will never got a chance to win back yr model if u play... Good luck to other gambler if you still want to deposit to these scam/ cheater site..
Selma Sepik
14 July 2021
Comment from uk.trustpilot.com
Never use. They Rob you. If you win with big amounts, then they said, that you account is locked for half year and this is because Yout wantITThey loose you transactions and you never find them again if you get access back. Safest way to loose money..
Vijay Kakarla
14 July 2021
Comment from uk.trustpilot.com
Completely fake and now they're Playing virtual games it is 1000%fake on which match u gonna keep bet it gonna loss and worst odds and too much time for settlement and worst app
Customer Gokhan Vurulmaz
14 July 2021
Comment from uk.trustpilot.com
Good company. Lots of variety on what you can bet on. Their only downfall is they can be pretty slow at settling bets from time to time.
Jordan
12 July 2021
Comment from uk.trustpilot.com
On the 30th of June i have sent my documents for verification with the intent of making an withdraw. I could see by their verification center that my documents weren't even analysed and i couldn't request any withdraws, so i reached out for costumer support. Since then, i have contacted betboro by livechat and e-mail multiple times and i was informed that my account was under ''revision'' as of July 5th, but no further information of what this revision was about was said to me. After more e-mails and live chats, on July 10th, i receive an e-mail that said the follow: ''Thank you for your email.When your account is under fraud investigation, we are unable to provide further information. The investigation can last up to 21 working days.During that period, there will be no further communication from our side, as soon as the investigation is over, you should receive a reply.''This is outrageous. I am positive that i did not do anything that was against ToS, and i am concerned about the way this was handled, since i only received this e-mail after insisting at least 5 times through multiple days on live chat. On top of that, ''21 working days'' is not reasonable for any kind of revision, and i worry that i will never manage to withdraw my funds. I find incredibly suspicious that i managed to normally use my account for months and never had any kind of issue, but right when i manage to grow my balance and request an withdraw, they wrongfully accuse me of fraud.I am not accusing Betboro of anything here and i still hope that my situation will be resolved, i will be providing my betboro username and account ID here in the hopes that someone from betboro team reads this and tries to help other than simply telling me to wait.I will notify the community of how my situation develops, and form my opinion if betboro is trustworthy or not. If my issues get resolved, i will retract my complaint and give an update on my case.Update: today is 20/07 and betboro still have not contacted me in any form.Update 2: today is 21/07 and i still did not receive any kind of contact and now i can't even login in the website, which makes it impossible for me to reach out in live chat. STAY AWAY FROM THIS BOOKMAKER, i have lost over 5k usd because they did not pay meusername: Hariboroaccount ID: 379252710
Cindy Says
12 July 2021
Comment from uk.trustpilot.com
I deposited a substantial amount only to find that the one and only game I like to play had been removed, so I requested a withdrawal of that amount. They mailed me, asking for the reason of withdrawal without wagering, I explained, and since then there is No word from Redbet, and my withdrawal isn't being processed. It's been 9 days now! Bad form, Redbet!
Santosh Birajdar
11 July 2021
Comment from uk.trustpilot.com
Some of people in dafa bet are cheater they share your UTR or transaction number with other ..and after that dafa bet says your deposit already claim by another user.
Shivendra Singh
11 July 2021
Comment from uk.trustpilot.com
I am Using dafabet from 2015. I am also dafabet gold vip member. Best site for betting in india. Trust me this is the best site. Negative reviews is a scam because maybe they are trying to create more dafabet account in one ip. Result all dafabet account are blocked. So don't use the multiple dafabet account for any tyoe of bonus. Use only one account life time. Thank you
Eduan Kilian
09 July 2021
Comment from uk.trustpilot.com
I have noticed that some cricket games disappear before the game? Why
danny
09 July 2021
Comment from uk.trustpilot.com
Unverify verified documents, request over 3 selfies and ID on different backgrounds.Rude email support and/or automated responses.Easy to deposit, impossible to withdraw.Breaching MGA guidelines.
Rodney
09 July 2021
Comment from uk.trustpilot.com
It is about a month now since my first win with Royal Panda. Since that win, I had a few more. After many, many excuses and lies from the casino (and I contacted the licencing authorities as well), I have still not received a single cent of any of my winnings. I completed all the verification and all was approved. I have the emails about this. I also have the emails which say that my winnings were approved. Shocking!!!! They are supposed to be licenced etc - the licencing authorities also don't seem to care. So everyone, please do not even trust the licenced casinos - you have no protection really. Be very cautious about ever putting in too much, or ever think you will receive any large winnings. Royal Panda does not even pay out small winnings!!! They deserve to be blacklisted and removed for cheating, lying and stealing (if they still don't pay me out) player's winnings.
peter smith
08 July 2021
Comment from uk.trustpilot.com
beware beware not so good
Stick them with The pointy end
07 July 2021
Comment from uk.trustpilot.com
Seriously cant understand all the bad reviews. I love this site. Have won numerous times and money has been in my account so quick (usually within a few hours but sometimes the next day) great selection of games. Very helpful live chat agentsI love it
peter smith
06 July 2021
Comment from uk.trustpilot.com
been with LV BET from 2019 all been v/good had some good offers. away paid me fine. SO V/HAPPY with lv bet 100% good on line betting site.....keep up good work
gero
05 July 2021
Comment from uk.trustpilot.com
As with others had my account flagged after my use of the site flagged my account for affordablity assessment, twice. I didn't see the first email so did not contact them with the requested information. The email said my account would be blocked from depositing until information was provided.Given that i hadnt used the site for a long time and it was on my first deposit in a long time i cant see how it could be flagged under affordability.A couple months later i deposited again, still unaware of the previous email. No issue depositing thought! Next day im flagged again, which i did see. Long story short i am locked out of my account with active bets open that are eligible for cashout. They get 2 stars for letting me back in to monitor my bet but really the whole thing stinks. I would advise anyone not to send the documents they ask for and just close the account, they want everything up to your inside leg measurment to prove you can afford it. But if you dont provide it apparently "a relivant department" will deicde they no longer need the documents and allow another deposit, then begin the cycle again.
Ivana
05 July 2021
Comment from uk.trustpilot.com
I play online a lot, every new casino - i try with 20$, these ppl are the worst!No customer service, i did not take any bonuses - balance 0 and i have 200$Never again this casino! Never!Of course i read reviews too late lolI am lucky i put only 20$
Emma Mooney
04 July 2021
Comment from uk.trustpilot.com
Update update update, found my passport still waiting on my account to be unlocked!!!!!! Opened my account verified using a. Crystal clear photo of my passport,I have lost my passport so I only have a photo in my phone, I have used this on many sites as photo id, all going well deposit small amounts, won 2 amount of couple of hundred euro, until Friday I signed up for 150 spins for 10 euro won a nice bit from that got to about 4 thousand still hadn't completed the wagering requirements, long story short I ended up with 2000 euro real with drawable money, tried to withdraw this is when the problem starts, I was asked too verify sent bank statement and passport photo, no this isn't good enough now they want a photo of me holding the Id which is impossible as I have lost it, asked for deadlock letter still waiting M, I wouldn't waste your money on these scam artists, as soon as you win big its any excuses not to pay out
Bradley Cull
02 July 2021
Comment from uk.trustpilot.com
Not sure why there so many bad reviews these guys are 10/10. Instant withdrawals which is great! Slightly annoying they dont cover every British race meeting everyday but cant complain
Howie
02 July 2021
Comment from uk.trustpilot.com
So far the experience has been good, and I cant really give any negatives as of yet so keep it up
JF
01 July 2021
Comment from uk.trustpilot.com
BETSAFE IS A SCAM!!!! I deposit 500$ and now try to withdraw 500 or 1000. Did not take welcome bonuses. I sent everything they asked me to send except social security number. They will not let me withdraw my fffffng money !!!! WORST CASINO ONLINE DONT TRUST THE 10/10 REVIEWS ONLINE THEY ARE PAID WRITTERS.
Darren Gee
30 June 2021
Comment from uk.trustpilot.com
Do not join they don't honour welcome offers the games are terrible riddled with errors the site is dodgy it won't be around long believe me.
Subhash
29 June 2021
Comment from uk.trustpilot.com
username < honey9999these people account hold my account and asked my bank card photo and my bank statement,i sent 100 emails attaching my debit card and bank statement ,but no single response,in live chat they telling we didnt get an update of your account,iam having 688pounds fundas in my account,i dont know why they chetinh pople like this ,please nobody dare to go to this site if u loose they ok if u win they will hold ur winnings dont go nearby this site ,its worst
Michael
23 June 2021
Comment from uk.trustpilot.com
Changing review from 1 start to 2. After initially being a nightmare verifying my account with seriously crappy customer service, I've not had any issues for a while. Sports odds are half decent, deposits and withdrawals have gone through quickly and easily. Was tempted to give them 3 but the lack of promotions it's just kind of hard to be too positive
K M
23 June 2021
Comment from uk.trustpilot.com
First of all, if I could give this company 0 stars then I would of done that. They are the worst bookies I have ever used. If you ever win or want to withdraw with this site, expect them to not honour any withdrawals; They will do everything in their power to delay this process. They will ask for the same documents over and over again, usually asking for the documents days apart from the next one. The customer service is non existent, just robots. Its now been one week since Ive requested my money and not a single person in that company can give me an update...just wait for an email. This bookies is a joke and I warn anyone to not use or trust them. How on earth they was granted a gambling license is insane, It shows we need reform and stronger regulation if these crooks can be handed one. DO NOT USE 2KBet.
Flippy
21 June 2021
Comment from uk.trustpilot.com
Absolutely useless customer service. I cannot access my account despite still having funds in there. No response from the support email all day. Have been unbelievable to connect to a chat operator for the last 10 hours but apparently they are operating 24/7?! Complete and utter joke.
Jamie Pashley
17 June 2021
Comment from uk.trustpilot.com
Don't bother - if you have a profitable account they will simply stop you winning more than 0.01 on any bet.You are guaranteed to lose on this site.Use Betfair Exchange instead - if you win they're more than happy to let you carry on betting.Same goes for sister site Sportnation.
Terri
17 June 2021
Comment from uk.trustpilot.com
Hands down the worst betting site around. Not only will they charge you for withdrawing your own winnings, but they make it so you can't possibly win on a free bet.You have to wager your winnings 10 times in order to convert it into real money and even then the most they will give you is 20. They are just trying to lure you in with that free bet.When i complained about this on live chat i was told to read the terms and conditions and it was my choice to place the bet.AVOID!!!!!!
David Guzman
14 June 2021
Comment from uk.trustpilot.com
I made only one bet and because I won they closed me my account with no further explanation or way to appeal. I've been harassing them for over a month with emails that take days to be answered, asking for my money and every time they delay it more. Very poor assistance and I think that I may have lost my money. Stay away from this page!
Kate Agnew
13 June 2021
Comment from uk.trustpilot.com
AVOID!!!! AVOID!!!! Do not use Sportpesa!!!I was a member for over a year, when I finally took up one of their offers that they had been sending to me all year, they refused to pay out. They said I have breached 5 terms, I have broken none. They have stolen 1K from me. DO NOT USE THEY WILL STEAL YOUR MONEY!!!!
Like it is
10 June 2021
Comment from uk.trustpilot.com
If I could give -99 stars I would.Please avoid, don't give them your money, they will take it and won't let you have the winning back.They are not to be trusted, I'm putting ina complaint and magically my account is closed.Shame on you Sportingbet.
Robert W
10 June 2021
Comment from uk.trustpilot.com
On the surface this appeared to be a decent sports betting platform with a reasonable selection of markets. Fast forward a few weeks however and i've discovered that this is an incompetent company piggy backing on the success of mainstream gambling operators and marketing themselves as one. It is more the case that marathon bet are a pound shop version of the more reputable firms. If you want up front honesty and reliable customer service then avoid this company. They will gladly lock your account without any prior warning and ask you to supply documents that they should have requested (as per their licence conditions) when you open your account with them. Customer service staff are scripted and robotic and have no ability to conversate appropriately.
Momana begum
09 June 2021
Comment from uk.trustpilot.com
Bad company like this I have never seen in my life they kill a lot of clients money 7.12 8.1 20.1.Please don't let anyone deal with this company they have cheated with a lot of people
Padmini salonkar
05 June 2021
Comment from uk.trustpilot.com
If u people facing problem on this site.. just see who is brand ambassador of this site ..and put lodge complaint of that person..and see automatically urs problem will b solved...
Arty
04 June 2021
Comment from uk.trustpilot.com
This is the most horrible service I have ever seen in my life.I have made deposit from my international card which was accepted, now during several days I can't get my funds back as their financial department just rejects to pay that out, looks like these guys are proper scammer and need to be reported accordingly.
Adam Bradbury
23 July 2021
Comment from uk.trustpilot.com
Terrible company. Sent all ID docs in wouldn't accept my passport even though it was a clear photo and a valid passport. Then they sent me a questionaire to fill in about my income and al sorts of other unnecessary crap. Customer service is dreadful. Thank God I never deposited as reading other people's reviews making a withdrawal is just as bad. If anyone is thinking of signing up don't bother. Just use one of the other well known bookies.
Terrible company. Sent all ID docs in wouldn’t accept my passport even though it was a clear photo and a valid passport. Then they sent me a questionaire to fill in about my income and al sorts of other unnecessary crap. Customer service is dreadful. Thank God I never deposited as reading other people’s reviews making a withdrawal is just as bad. If anyone is thinking of signing up don’t bother. Just use one of the other well known bookies.