BetSteve Review

Tried to create an account but when I clicked confirm after entering my details, I got an error message saying registration failed. I then went onto the customer support live chat only to be told that my account had been closed following a business decision! What sort of business are these jokers running, closing a new customers account before they have even managed to login to the site! Beyond belief. A business decision based on what exactly? A business decision surely has to be based on something, account activity, betting patterns etc. Oh and then about an hour or so later I receive an email from them saying that my registration was a success. Tried to login – access denied!

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At my first bet with the company the blocked my account redicoulous

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Frauds. Let you make a deposit but. If you win they defraud you. Gambling Comission report inbound

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Received an offer via email to place a 20 bet on the champions league matches on Tuesday and receive a free 10 bet. I only had 10 in my account so made a deposit of 10 and placed my bet. The bet lost, but at least I had the free 10 bet. At least thats what I thought, until I tried to log in and found my account had been suspended. When I queried with customer support I was told that my account had been closed due to a business decision and that I would not receive my free bet. When I requested the balance of my account to be returned, they said I needed to provide my bank details in order to get my 0.50 returned by bank transfer. I told them to keep it. Totally unacceptable to make an offer, accept the bet and then not honor the offer.

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Part of the Betclic Group. Terrible customer service – refuse to answer emails and deal with any complaints. Amazing casino if you are losing – terrible if you win.There terms and conditions do not meet UK Gambling Laws in Social Responsibility.Serious concerns on how Betclic Group manage personal data – unsecure internet connection – suggesting unethical practices. Combined with Betclic’s refusal to fully address complaints or concerns.- would suggest this casino operates unethical practices- likely to be investigated by the UK Gambling Commission if not already under investigation. Does not handle customer complaints and concerns respectfully and fairly. Complaints and concerns raised are totally ignored and repeated email is sent to address all concerns – regardless of the relevance.Another recent very unpleasant dealing with Betclic customer service – they are by one of the worst online casino groups alone with EveryMatrix I have come across – they handling of personal data is very questionable – they refuse to provide personal data when requested. They email out right lies. This is a casino group to avoid at all costs – hopefully this casino group will undergo a full investigation by the UK Gambling Commission – they in my opinion should not be holding a UK gambling Licence. If you have a unpleasant dealing with this casino group – request a ‘Subject Data Access’ and send the information to the UK Gambling Commission – it is the only way this group will face investigation.Report complaints you may have with how they handle or there lack of providing your data. For more information ico.org.uk

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Yet another horrid experience at an SBtech bookmaker. Like all others, they’ll do whatever they can not to pay out, asking for payslips, notarized documents, posted letters, whatever they can to hold on to your deposits. Please, don’t use these crooked companies and if you’re going to gamble online, use a reputable firm.

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AVOID !! Worst Experience ever. SCAMMERS

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Allowed me to open a new account and spend over 2000 when I had already self excluded. When I contacted them about it they refused to acknowledge my previous self exclusion and basically told me they werent botheredAvoid at all costsMy partner is terminally ill and this has caused us a great deal of additional stress Do not use this site

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Avoid the slots promotions at all costs, they all have unrealistic wagering requirements try another site with generous promotions as they do exist i have entered 7 promotions and won zero.Also although live chat is ok you are often left hanging indefinitely in the middle of a chat with some staff being darn rude.

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Unacceptable and rude when asked for a bonus to play on with. Suspended my account even though I hadn’t asked. Customer representative was slow to answer and duty manager was even worse. She was rude and obnoxious and wanted me off the chat as quick as she could. Made me feel worthless. Would 100% not recommend to anyone.

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Received an email saying i was no longer allowed to use the site as i had won. Avoid and stick to other bookmakers who dont ban you for winning

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After reading the review here, I was a little skeptical with 12BET. But because 12BET offers Asian odds, I tried to create an account with the smallest deposit (IDR 100,000). During this time, there were no problems with bets or Withdrawals. Turnover Bonuses are also the lowest compared to other bookies.

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Didn’t receive my free bet and was fobbed off by a rude and abrupt customer services rep called ‘Callum’ who clearly doesn’t understand the phrase ‘the customer is always right’ and needs to work on his people skills. I’m sure I’m not the first or last potential customer they’ll lose. Should expect it from a Mickey Mouse company like these I suppose.

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They closed my account for no reason i had over 1K….Heres the messageDear Gabriel,We would like to inform you that your account has been closed due to Internal Management Decision.Following our Terms and Conditions:We reserve the right to close or suspend your Account at any time and for any reason.This is all the information we can currently provide you with.Thank you for your Patience and Cooperation!

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Only used TitanBet for a short period of time as I put a time out on my regular site after a string of bad losses. Turned out I won quick big on TitanBet and withdrew in excess of 3500 profit, upon reading reviews was very nervous they were dodgy. As everyone stated they asked for verification docs, I provided immediately and the account was approved same day, withdrawal again processed same day. Funds were in my account within 72 hours of requesting withdrawal – I might just be a lucky one. Their customer service was also pretty helpful when I called – live chat a bit hit and miss

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Poor odds, but they have honoured ACCA refunds etc. TBH – that is all they are good for.This should not be your main bookie. Get the bonus and that is about all they are good for really.

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He he he……. their name should be changed to Mousebet.’Please sir – try not to put more than 2.00 on per bet on an event. If you do, we will have to limit you’. This is what they did. Could barely put a pound on.Told them to change their name to Cowardly Bet and use the phrase – no winning bets taken here. Told them to close my account (which they did_. To their credit, before they closed my account, they still wanted my business, but only in the casino. Advised them, that I wanted to win money not chase dreams.

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closed my account without any information, they should not be allowed to operate in the UK anymore, I will spread the word of course, UK gambling law needs to do something with these companies

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deposited in march never made a bet then tried to make a bet and account restricted shame all these betting websites have no idea when restricting people as never made a bet

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Worst experience. Making fake match and unable to prove the match taking place, sequence of goal, and the match is not event in league features

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Does anybody know why titanbet.co.uk and titanbet.com are apparently run on two different licences with the gambling commission yet the branding is exactly the same and both sites are hosted on the same IP address on the same web server?I have so far had nothing but total BS from this company AVOID

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Placed two bets here, first one lost, hey they won my money, hurray. Second bet, won, OOPS I’M BANNED. Scam websites, and now I might not even get my winnings back. Don’t be fooled by titanbet, never use it, ever

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Awful company.

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ITS BEEN MORE THAN 2 WEEKS WITH NO REPLAY AT ALLLLLLLHOW DARE TO MAKE YOUR COSTUMERS TO WAIT THAT LONG?AND ANYWAY …NO CONTACT NUMBER ?other a lot better places than this …to gamble..

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DISGUSTING. I had a run of winning accumulator bets so they cancelled my account without letting me know. I only found out when I tried to login and place a new bet. The Chat did not work so I had to call. I was told that they have indeed closed my acc but could not tell me why. I also had to chase email communication about all this. In order to retrieve my money, I must send them some documents. Funny that they did not ask about any of this when I was placing deposits, or losing bets. They never had a competitive price on events I was backing, but ongoing refund offers made it worth a risk. I reckon that this is why they shut me down.Be aware of this. They put up interesting offers to attract punters, but if punters take them and happen to win… well they are always other bookies out there and tons of free websites where you can compare and shop around. Titanbet will probably be out of the business eventually. In this competitive business environment, there can not be any tolerance for dirty tricks. It is a shame and I have no other choice but to file a complaint with IBAS.

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If you win they close your account, apparently they only accept donations!

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I signed up because they had decent sign-up bonus. Placed qualifying bet to get it. I received free bet and day after I placed my free bet my account got closed and now I have to go through all the hassle to receive my money back.

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AWFUL SCAM ARTISTS! I signed up, placed two bets and was sent an email that my account is shut down with no reason all within a week. They have taken my money and are not answering their emails, calls etc!!!AVOID LIKE THE PLAGUE UNLESS YOU DON’T WANT YOUR MONEY BACK!!!I will be writing to the gambling commission and ensuring these scam artists are shut down and fined.

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Disgraceful bookmarkers. Must be a scam artist running this place. Only paid half of winnings, no support whatsoever might as well throw money away. Avoid this cancer of a company, hopefully they will be shut down very soon.

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Made a deposit, supose to get promotion, but instead of this I have been blocked 🙂

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These people are thieves, took me for 2 grand. Immoral and definitely crooks. What good is an easy website to use when the end result is the CEO of winner is just filling his account with our winnings. I can navigate the Google website well so id rather sit on the toilet and flush 20notes down the pan whilst on my laptop because that’s exactly what you’d be doing with these immoral disgusting scumbags

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Shocking customer service trying to get through the ID process is a thankless task!I spent 2 days sending then never ending photographs of personal information of which I thought was accceptable as advised by customer sevice.Still to no avail!Lack of communication between departments is incredible and just designed to stop u getting your winnings back to your bank!In the end lost the 250 winnings which would of been transfered back to my bank had I been allowed to do so! DON’T touch this website with a barge pole!!

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Has kepted my money .

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Shocking. Service. Literally do not care about there customers at all called said I had a issue with there black jack game said that’s your problem…… seriously so said il close the account after being with them for 3 years …. no effort was made to resolve the issue or come to a alternative … don not use !!!! Ive had issues in past but none as bad as this They take about 5 days to pay out winnings which is very long They add wagging requirements to balances If you win you have beyond debt prove who you are photo I’d gas bills etc …. surprised that havnt don’t finger print scanner or retina !!!! The take that line to process Please avoid

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Made a withdrawal with toals on a 27/11/17 it is now the 04/12/17 still not received when I contacted them was told it was sent on the 27th. Do not use this company.

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These jokers have closed my account and have not given a reason. Disgraceful. I have sent numerous emails to support asking for the reason why, only for them to keep repeatedly telling me the reason its been closed is because of an internal management decision. Whats the specific reason you f**ktards?!!

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This must be illegal – claim that you can’t take any money out if you have not utilised the bonus requirements.I deposited 200 and received 200 bonus.I was happy to withdraw my original 200 and forgo the bonus but this was not allowed.I’m not allowed to receive any of my funds back and is effectively stolen by Winner

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Live Chat is never answered (tried for two weeks), and it takes at-least three days to get a response from email. They’ve had the same rubbish Welcome Promotion for years, and their promotions in general are some of the most boring I have ever seen, For some reason when I joined it wouldn’t let me deposit by card, so had to use PayPal. None of the Support team would say why I couldn’t use card, just ‘try something else’. After four bets, they stopped allowing me to place any more.

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Would not recommend. After about a month I received an email from them to say that i am no longer eligible for promotion. Seems a strange way to treat a new customer.

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I’ve had an account with these for years and thought I’d resume betting again. As I’ve moved, I thought I’d attempt to update my address. Simple request, no? Well, apparently not.- Cannot change details once logged in, so live chat says to send proof of new address.- Send council tax bill. – Reply to say it doesn’t match the address on the account (well, no it wouldn’t, would it).- Resend.- Reply that it is more than three months out of date and they won’t accept e-statements (which everything else is).- Attempted to update my e-mail.- Reply to say my e-mail is from an address they don’t have on file (again, it wouldn’t be).- Demand I phone despite explaining I can’t due to being deaf.It should not be this difficult to do a simple thing. I appear to be communicating with inept droids incapable of deviating from a script. If it’s this difficult trying to do a simple thing, then I dread to think what might happen if I start betting and request a withdrawal …. oh wait, I can see judging from the other reviews here!In short, avoid – plenty of other outfits to choose from.

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Just got booted out the door by these guys as I tend to win more than I lose so thats not a problem as they have a business to run and no bookie will tolerate a winner. Had problems getting my account verified as their email server was rejecting attachments but in fairness to the guys on the phone ( Thomas ) they had it sorted in no time and monies transferred out. Would reccomend as they do have good prices

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Nice bonuses . Friendly support . Good selection of games.

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tried to change an address but they do not accept Water Bill online bills ‘because of procedure’. Customer services kept talking over me and saying’procedure, procedure’ over and over. Wouldn’t put me through to the Manager-lied that he was unavailable and wouldn’t offer a callback. Now saying it takes 72 hours for a Finance team to look at a proof of address (a ‘procedure’ that takes less than 20 seconds).I would’nt recommend them – poor odds, poor service, no interest in delivering a good customer experience

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This company will close your accountand take your money…YOUVE BEEN WARNED!!

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As others say, reluctant to pay.

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I spent two weeks on this website and I had an experience that I still cant believe happened. First, I was insulted by their Live Chat. And I mean that literally. They basically called me an idiot and spent 10 minutes insulting me when I asked for help. I can only assume I caught someone on a bad day, but I dont expect to be treated like this either way. I did finally receive a half-arsed and half-hearted apology for this, but then things got worse.I was then forced through the verification process, which is fine as this is common. But nothing about this process was common and it was made abundantly clear that they just didnt want to pay me.They asked for my passport. I sent them it. Then they insisted that I take a picture of me holding my passport. I sent them that as well. They then said that they needed ANOTHER form of Photo ID, because apparently my passport isnt proof enough. When I informed them that I dont drive and dont have a drivers license, they implied that I should get a drivers license and then send them it.They knew I didnt have a drivers license because this was mentioned when they requested my passport. So I know for a fact that the only reason they asked for this, is because they knew I didnt have one and were hoping I would give up.I mean, seriously. This actually happened. And this is a reputable gambling company? I think not.I also had issues with utility bills and credit card statements, all of which they asked for and all of which I sent. But nothing, no matter how exact or clear, was accepted. They told me a letter was too blurry, even though it was not. They told me not to send cropped images, even though I did not. I was waiting for an excuse of, No, sorry, we only accept black and white images taken with a Kodak ZX2 camera made in 1992, because thats how ridiculous this was.There was just no way of winning. In the end, it was very clear to me that they were just messing about and had no intention of paying me the 1,300 they owed me. Im fairly sure that if I had applied for a drivers license, opened a new bank account and acquired a new credit card (all things they expected me to do, even though I had given them everything they asked for) they would have started asking me for samples of my blood and DNA. And even then, Im sure that would not have been enough, This DNA is not good enough. We also need your fingerprints from when you were 18, as well as your first pubic hair.I have passed my complaint onto the gambling commission and will be doing my best to spread the word about this despicable scam of a company. Unfortunately for them, I make my money in digital advertising and will be using my time and my money to ensure all of their prospective customers avoid them like the plague that they are.This company needs to be avoided, because if you ever win any money, then believe me, they will do their best to avoid you.

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Don’t bother joining with these jokers if your planning to use there bonus! It’s more or less a scam as you will be unlikely to withdraw your money at any time! But there more than happy for you to deposit money! I deposited 50 and received a 50 bonus. But the catch is you have to wager over 1500! Which is a huge amount for such a small bonus! But then you also have to do that in 14 days to withdraw any cash. They don’t mention the 14 days bit when advertising there bonus you have to look deep into there t&c’s to find that. I’d been very lucky and won a few decent size bets and I’d placed at least one bet each day since taking the bonus. I’d won a few lost a few but had 288 in my account which they have now stolen out of my account as the 14 day period is up and I’m left with 0. To meet there requirements within 14 days it’s almost impossible which they know and is why they impose this time limit so they never have to pay out! Stick with the more reputable bookies at least you know where you stand with them! SCAMMERS STAY CLEAR!

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Be careful. I opened an account with 200, I was then given a “Bonus Bet” of 200. Once using this bonus bet I was told that I could not take any winnings out unless I wagered 3200. This is shockingly a trick to get customers trapped. Once I complained I was told it was in the “terms and conditions”. There are terms and conditions and then there are UNFAIR terms and conditions. Communication with helpdesk is like talking to a robot, standard non-helpful answers. After finally agreeing to cancel my bets I am now told it takes 3 working days to validate and then another 7-10 working days to take my money out. Ouch.

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Vernons have had 1000s of pounds from me over the years. I went through a couple of years of not winning. I was even with them when they had an awful site with software that never worked properly. I’ve played bingo and slots. Recently I had a few wins I was delighted. When I’ve had a few problems and complained I’ve been looked after I wrote amazing reviews for the support staff and thanked them. I got a few bonuses for my birthday and so on. Everything seemed great. Not until I won a lousy sixty quid and now they’re asking for ID. After years of being a customer I resented this. To ask for a personal photo of you holding your ID is perfectly ridiculous and everyone knows with any accomplished artist you can photoshop it. (I have a post graduate in multimedia) Anyway the kind Eric who’s a really good guy sorted it out for me. I understand their need for ID I get it but they were being awkward and I’ve been with them for years, even wrote to the CEO. He’s just a person like us. Anyway good site and you can actually win on here brilliant for a virtue fusion site. Why don’t their machines pay a jackpot?? You never get five the same of the higher wins ever. Surely there is something very wrong with that. However vernons you do. I’ve won four times on Marine Mayhem got the dolphins which is only 40 quid but it’s a 20p multiplayer and they are rarer than hens teeth.
ON other sites not so much. (never)

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After using another site for a few years, I recently switched to sports.winner.co.uk and found it so much faster and easier to navigate around the sports pages and the prices are updated very quickly. The site is kept very simple, which is probably why it’s so quick.

I would recommend this site more than other other, the help/support are very quick to respond as well. Very easy to use!

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