BetUK PLAYER REVIEWS(869)

Jk
29 August 2023
Comment from uk.trustpilot.com
Why is the person on this site posting copy and paste about responsible gambling when people complain about being restricted?? It's nothing to do with betuk being concerned about that. It's because they can't handle winnersThey're an embarrassment. They don't mind you using their casino but if you beat them on sports you'll be limited and get the ridiculous responsible gambling message .

Jetmir
27 August 2023
Comment from uk.trustpilot.com
Very good customer service. Dealt with my enquiry really quickly. Very pleased with the service and odd they offered.

Dan
26 August 2023
Comment from uk.trustpilot.com
Always super quick service , deposits and withdrawals are instant . Had no problems what so ever with bet uk . A pleasure.

Luke
26 August 2023
Comment from uk.trustpilot.com
Stay as far away as you can from BetUk. The other night I deposited and it didn't show in my balance for hours on end. I spoke to live chat and they said they were having problems and didn't know when my money would be available 🤦. I have been gambling for 20 years and never seen anything quite like it 🤭. To say I was fuming is an understatement and I suggested a good will gesture of some sort as an apology... They were obviously not remotely interested!!!! Stick to the more established online bookmakers 👌

Bernadette Black
25 August 2023
Comment from uk.trustpilot.com
So easy to deposit or withdraw, the site is very slick and easy to use.

Mr Bramley
25 August 2023
Comment from uk.trustpilot.com
Ridiculous so called bookmaker. Largest stake I've placed is probably a tenner. Now they restrict my stakes a few pennies. Absolute charlatans, will close my account

Woody
25 August 2023
Comment from uk.trustpilot.com
They've taken my promos away and the worst thing is they've not even bothered to tell meThey still let me deposit on my casino and whatever I else I notice so it's all bs about responsible gamblingAs I can't use the promos there's absolutely no reason to use this shower anymoreGood riddance you dreadful tinpot firm

Steve
24 August 2023
Comment from uk.trustpilot.com
Personal I would stay well clear of this site..as soon as you’re winning some money they restrict your stakes …but then most betting companies do

Woody
24 August 2023
Comment from uk.trustpilot.com
I notice they only reply to a certain few people who leave them great feedbackI don't normally leave reviews but I've never encountered such a pitiful sportsbook in my life. Not surprisingly Leo Vegas own this firm which explains why they're so absolutely dreadfulI wouldn't recommend to my worst enemy

Mr Andrew Prouse
23 August 2023
Comment from uk.trustpilot.com
Poor access to any supply .I regret opening account with them

Ramy
22 August 2023
Comment from uk.trustpilot.com
Worst platform, its a scam. Never try using it! 8 weeks withdrawal keeps getting canceled. And support will say we need to reach out to you first. No one ever reaches out.. Please never use this scam

Susan Fraser
21 August 2023
Comment from uk.trustpilot.com
Very good service.Payouts very acceptableFirst class all aroundThank you

Mircea Bostan
20 August 2023
Comment from uk.trustpilot.com
It works sometimes but sometimes you cannot do anything with your money... shows betting rules and other stuff but not any odds

SN
20 August 2023
Comment from uk.trustpilot.com
Will not payout need reporting to gambling commision stay wel clear

Steven
20 August 2023
Comment from uk.trustpilot.com
This company will take your money take your bets wen u try to whithdraw they will block u stay wel clear ladbrokes coral betfred anyday

BC
20 August 2023
Comment from uk.trustpilot.com
What's the point in offering promos if you take them away if customers win on them?You didn't even have to courtesy to let me know you'd removed them and when I went on live chat to ask why all I got was vague waffle Don't waste your time. Even if you get your free bets they make you jump through hoops to get them hoping you forget. They're an embarrassment and I'm glad to be going elsewhere to bet

SP
19 August 2023
Comment from uk.trustpilot.com
Avoid the casino of this lotThe automatic virtual one is a disgraceBaits you into double down and gives you a 10 against the dealers 6, to which you of course get a 2 or 3. Then the dealer of course never busts. There's no way it's randomThe fact it's regulated shows how rotten it all is. Is it random to lose 18 hands in a row? Dealer has 20/21 every hand. That's not random

Steven
18 August 2023
Comment from uk.trustpilot.com
This company is scamming verified me went to whithdraw after 5 week blocked me stay wel clear live chat guy daniel is a hook

Wembley Customer
17 August 2023
Comment from uk.trustpilot.com
Prompted to make early withdrawal on the basis of numerous negative horror stories on here,but withdrawal was completed and in my bank same day,I can only speak as I find.John

James
17 August 2023
Comment from uk.trustpilot.com
Tried this site out and one of my free bets for a horse ending up being a draw and Instead of getting half the winnings they gave me another free bet which ended up loosing. Rather frustrating to say the least as the slip said winner and you would normally get half the winnings, live chat responses are also very slow took me almost half an hour for them to sort out another free bet rather than give me the winnings I should of actually had instead.

Paul Myers
16 August 2023
Comment from uk.trustpilot.com
Bet UK are an excellent company. They accommodate your bets and have lots of promotion's every week. They are BOG and I highly recommend Bet UK

Dan
16 August 2023
Comment from uk.trustpilot.com
This must be the worst online casino I have ever dealt with , I had the account for a. Few weeks making deposits, which funny enough no problems at all, I then won money on the live casino, they requested I sent in documentation which I understand needs to be done for legal purposes, so far I have sent inPhoto ID (driving license)Personal bank statement via open banking 3 months business bank statements ( showing the transfers into the account I made the deposits with)Council tax bill with my name and address on1x HMRC tax information/ returns with my national insurance number and name and address on.They have now requested latest return which hasn’t been submitted as it’s not legal due till jan 24I am pulling my hair out any suggestions apart from taking it legal ? There is no phone number and they take days to reply to emails Avoid this casino at all costs

Trevor
15 August 2023
Comment from uk.trustpilot.com
Went to place a bet on football. A treble which paid just over 7/2. 4/11, 5/6 and 5/6. Wanted £20 . Was offered just £11. And I'm not even a winning punter, what a joke they are. Of course when I tried to find out why, I was met with copy and paste replies and traders decisions vague nonsense . You don't deserve customers I bet there isn't a restriction on my casino

glenn harden
14 August 2023
Comment from uk.trustpilot.com
Appalling deposited £250 and lost £15 of it then restricted can’t quite believe what’s happened just a joke.

David Evans
14 August 2023
Comment from uk.trustpilot.com
Absolutely awful company to deal with. At the start they draw you in with the deals. They make you jump through hoops to deal with them and a long winded verification process. Once processed, they are more than happy to take your money. While it’s flowing their way. But woe betide you when you want to withdraw any winnings to another bank account that you may have to have open for a private reason. They want you re-verify the old account again and then verify the new account. Wtaf ! It’s £13 you owe Bet UK . They hide behind a bot chat and a customer service email. Terrible standard replies. Pay up , poor losers !Avoid Avoid Avoid at all costs !Do not use !

Stephen Rickwood
13 August 2023
Comment from uk.trustpilot.com
The negative reviews are correct and note BETUK only answer where they have gambling commission guidelines on their side. The bonus offer for depositing £10 at qualifying odds is a complete con. I did this yesterday to get my free bets and find that all they say is "pending." They will obviously be pending until expiry but you will not be able to access them at any time. Stick to the major bookmakers and give these cowboys a miss or end up complaining on here.

Morgana Hartley
13 August 2023
Comment from uk.trustpilot.com
It is a great website with lots of interesting features. I am really enjoying my time with BetUK

david brown
12 August 2023
Comment from uk.trustpilot.com
for some reason i lost £20 off my total when i withdrew some winnings i have put in for an explanation and i have not received an answer yet

Phil macrae
11 August 2023
Comment from uk.trustpilot.com
Been using PayPal to fund my uk bet betting account, and on the occasions I have had a withdrawal this has been processed within the hour, fastest payout I've received from an online bookmaker I've been impressed with bet uk.One small negative, the account balance counter does not instantly update the balance could be my browser, Would recommend A positive experience

Smithmcfc
11 August 2023
Comment from uk.trustpilot.com
Very easy to use and easy to withdraw money another great addition to the betting world cheers Paul.

Adrian Stremel
10 August 2023
Comment from uk.trustpilot.com
Not just keep asking for pathetic information try to avoid

Billy Webber
09 August 2023
Comment from uk.trustpilot.com
making a fortune preying on the most vulnerable people online. Z lister and pudding adebayo akinfenwa is an ambassador so you know it's scummy

Client
09 August 2023
Comment from uk.trustpilot.com
Would sooner lose a customer rather than give me the free quid free bets. Rather than give it me they said I need to place the wagers again as didn't claim it before I bet. Imagine being that mean over a free bet. If they're like that over a few quid it doesn't bode well. Tbh I won't miss it. Customer service have no clue you'll end up putting your hair outI'm tired of having to send screenshots when there's a problem they don't understand. They seem to employ people who don't know about gambling.I'm a patient guy but I've had enough of them and their clown show

Nicholas Yearsley
09 August 2023
Comment from uk.trustpilot.com
Awful, I'd advise people to avoid.To explain: The site offered free bets as an opening offer so I opened an account and made a wager. It turns out that the free bets will only be credited once my first bet settles. It was due to settle in 2 weeks time, yet the free bets had an expiry in one weeks time. This was not explained and also their protocol is totally unlike all other bookmakers!I wasn't impressed by Kursty on live chat, who couldn't help at all, was unknowledgable and wouldn't accept or register my complaint.I've learnt my lesson..please give BetUK a miss.

David Tamworth
08 August 2023
Comment from uk.trustpilot.com
Cowards:To put it simply - Bet UK don’t like winners. If you win, they will reduce the amount you can stake to the point it becomes pointless. I dared to win a massive £165 on a horse racing bet, after which they would only take a £13 stake from Me. I can 100% guarantee that they would have happily taken many multiples of that £13 stake had I not had the cheek to win a whopping £165 earlier that day. They only want to deal people that lose money, so don’t give yours to them. It worries Me that they could be taking thousands off vulnerable customers with gambling problems, whilst at the same time refusing to lose small amounts to customers that dare to make winning bets. Cowards.Hoops:When it became apparent that they wouldn’t take my bets, I decided to try and withdraw my money - that’s when the fun began. So many hoops to jump through. The card I had used to deposit funds had expired and they wouldn’t let me withdraw funds to the new card I had registered with them (although strangely enough they were happy for Me to make deposits with the new card). They demanded to see photos of the expired card, but who keeps their old cards!? Failing this, they wanted Me to produce not just a bank statement, but one counter-signed by my Bank! Of course, had they done their due diligence when I first signed up, they would have had all the required details on file. They only seem interested in doing their checks when you want to withdraw money but will happily take all your deposits without any proof of ID etc. Put simply, be prepared to jump through hoops and go round the houses many many times if you intend to win money from them. AVOID.

Kenneth Gilmour
08 August 2023
Comment from uk.trustpilot.com
I placed a bet at 22/1 the night before the race. When I checked it immediately after it had been placed at 9/1I emailed to ask for the bet to be voided as it was obviously no longer desirable but was told they wouldn’t refund the bet even though it was almost 24 hours before the race and it was their ‘mistake’ (I’m being charitable there!)

Nick
08 August 2023
Comment from uk.trustpilot.com
Terrible company. Very inconsistent.Very slow withdrawals. Random limits placed, no reasons given. Avoid!

David ward
07 August 2023
Comment from uk.trustpilot.com
I only bet on horse racing and find it satisfactory with a prompt payout of winnings

steve blythe
07 August 2023
Comment from uk.trustpilot.com
Not a great experience, blocked a £12 bet on an 11/1 chance as it was too big a liability!!!! but accepted £7.05. Can’t be taken seriously as a major bookmaker with limits like that and does not inspire confidence in their ability to financially stay afloat if they can’t or are unwilling to potentially payout £144!!!

anthony george
07 August 2023
Comment from uk.trustpilot.com
Terrible customer serviceI actually asked to self exclude and they ignored my request

Mikeyboy
06 August 2023
Comment from uk.trustpilot.com
Trust the negative reviews. Just avoid them. Live chat simply doesn’t work. After some time of using their site they prevented access to my account and funds in it with premise that they now need to verify my id. Asked them to send me links to do this via email- which they said they had in live chat. Except they hadn’t- therefore I am still unable to actually get in to my account. Have wasted over an hour in 4 separate‘chats’. My advice- use another betting site.

Consumer
04 August 2023
Comment from uk.trustpilot.com
Loads of games I’ve not seen anywhere else. Fast payouts and best of all you can actually win on this site.

Dougie
04 August 2023
Comment from uk.trustpilot.com
Avoid at all costs horrible company who bleed you dry and couldn't care less, you have blood on your hands

Bobby
04 August 2023
Comment from uk.trustpilot.com
The worst company I've ever used in my lifeAll the copy paste replies are just to make them appear like they care.Looking at all the other reviews nobody else has a good word to say about this lotI suggest everyone emails the gambling commission, they are not very good but if they get enough messages they'll have to do something.

Craig
03 August 2023
Comment from uk.trustpilot.com
What's the point in offering promotions when you take them away if you win on them?Was betting for months and losing on them. I finally win on one and you take them off me (without telling me) and then claim its because they're for amateur bettors only, which is exactly what i amI understand you're not a charity but to remove them just because i had the audacity to win once, is very poor indeed.

steven farley
02 August 2023
Comment from uk.trustpilot.com
I currently have money in the account that I tried to withdraw, then my account got closed for verification it’s now nearly two weeks with no update whatsoever, awful company. I want my money!

Richard Gray
02 August 2023
Comment from uk.trustpilot.com
I didn’t use for a few weeks and they gave me a bet £10 get £10 free bet. I was pleasantly surprised. I only use for sports betting and don’t get involved in any games/Casino. I have found them fair and decent.

Laur
01 August 2023
Comment from uk.trustpilot.com
Avoid this betting site, they have put a restriction on my account because i tried to withdrawal my winnings it was fine whilst i was losing money. Customer service is like speakig to robots,they are just copy and pasting the same replys. Its so so wrong

George Sava
31 July 2023
Comment from uk.trustpilot.com
From my experience, deserving 0 stars, I use that application from 2 months and I have net loss 4000£ and 0 withdrawal, don’t waste the money and time with that bet Uk!
Michael
29 August 2023
Comment from uk.trustpilot.com
My go to site for a bet..no issues no fuss..Even the slots pay out unlike Ladbrokes and Betfred..been a member for 3 years never had a problem
My go to site for a bet..no issues no fuss..Even the slots pay out unlike Ladbrokes and Betfred..been a member for 3 years never had a problem