BetUK Review

I’d rate them 0 stars if I could. They’ve withheld money for almost two years and every time I’ve proven my identity, they ask for more. I have sent bank account statement, pictures of debit card, proof of PayPal, proof of Address, passport photo and driving licence. Yet still no pay out

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I joined using the bet £10 get £30 offer (which I had to argue for on their live chat and eventually they honored it), did the free bets which all lost, did a weeks worth of bet clubs and then was stake restricted! No reason, no email, nothing. Had to find out over live chat and then they “can’t do anything”. Withdrew my remaining money and left. Avoid at all costs.

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Great site for a gamble fast payout and lots of wins highly recommend!

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After a previous good experience with BetUK, they unfortunately went from hero to zero quickly. A handsome sum was left in my account from previous betting. As an expired card was on the account, I simply deposited new money using a new card. No surprise, the deposit went in quicker than Ian Moore eating a krispy kreme doughnut. Not long later, the withdrawal was declined after 5 days, the reason being, I needed to prove I was the owner of the expired card that hadn’t been used in nearly a year. Luckily, I was able to get hold of the card. To any 5-year old, the expired card’s sort code and account number could simply be checked against the new card’s. Unfortunately, this level of intellect is too high for BetUK. After chasing about for a proof of ownership document, this was again rejected, despite all relevant information being present on the document. They then tried to say I needed to ‘blank out some of the numbers’ then after I did this, they wanted a ‘banker’s signature.’ At this point I decided to cut my losses. But they were not going to get away with this. Instead, I arbitraged using a betting exchange, and recovered the FULL amount. Unlucky BetUK, you will have to get up earlier than that to fool me. In short, withdraw as quickly as you deposit. That’s the only way to be sure that you will not lose your hard earned money

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This lot are so bad they’re the first company I’ve ever made a complaint about to the UKGClive chat is a total waste of time tooThere is nothing good about this firm. An utter disgrace

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Suspend the horse odds at the off time not when the race is actually off which isn’t good. You contact them and they say traders decision???? How is that a traders decision that nobody can be bothered to not suspend odds till race is actually off?The app keep freezing. They tell you to clear cache but still happens so unable to watch live racingHave to chase free bets up that I’m eligible for. Being kept waiting on chat for 15 minutes for a €3 bet isn’t worth my timeTotal shambles. Won’t be bothering again

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Absolutely brutal. Took their offer of £30 free bets when you place a ten pound qualifying bet. Placed the bet but didn’t receive my free bets. So I went on their live chat and got someone called ‘ Bart.’Bart informed me I hadn’t met the criteria as my qualifying bet would have paid less than £10 . It was a ten pound bet on a horse that would have paid out £62 if it had won …I pointed this out to ‘ Bart ‘ and he kept sending me links to the T+Cs of the opening offer. These links confirmed I had placed a qualifying bet ..’ Bart ‘ then changed his tune and told me that he’d been looking at the wrong account and I had qualified ( after a long argument.) I don’t believe this as he was able to give me the exact details of another bet I had placed….If he is in the wrong account then how does that happen? I asked ‘ Bart ‘ to reinstate my free bets as per the terms and conditions…he told me he couldn’t and he’d have to email their head office and hopefully they’d get back to me ..I requested 7 times for an email transcript of our conversation but Bart told me this wasn’t possible…First time I have ever experienced this on a betting website ( is it legal to deny a customer a copy of a conversation? ) Will see if anyone else comes back to me about my £30 free bets …But I won’t hold my breath.

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Hands down the worst betting company I’ve ever experienced. The app doesn’t work at all. Said I had insufficient funds to put a bet on when I did. When I went on live chat they said to put half the stake 2 times, not to my surprise 1 worked and 1 didn’t. They asked for a screen recording to show the error which I did. When the bet had won and I didn’t receive a response from the screen recording, I went on live chat again and guess what they said? You need to do another screen recording on another device! Yeah, on the bet that has now been and gone? Raised a complaint but I don’t hold out much hope for it. Beyond a shambles.

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Fantastic site. Easy to use and cover a whole range of sports. But be gambleaware and only bet what you can afford and have fun.

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Absolute awful company….will do everything they can to avoid paying out winnings. Whilst a member my card expired and I registered a new one. They are now refusing to pay out until I validate a card I no longer own that has expired and been cut up. Joke of a company AVOID AVOID AVOID

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I opened an acc with bet u.k last year .like so many others they made it very difficult to take winnings out .firstly said they had issues with nat west .and put £10in using other card .i sent them all they asked for then they asked me for a letter from barclays to prove it was my acc .the letter they asked for barclays say they have never heard of .bet u.k still have my money .stay away from them scam company

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Worst bookies in history, had to go to live chat to ask for my INSTANT WITHDRAWAL. Would not lay racetime bet at sp. Mickey Mouse through and through and would not trust

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Great weekly promotions at Bet UK. They have acca boost, free bets and more offered to me weekly. The payouts are quick and I have yet to have any issues on Bet UK except maybe once when some free spins weren’t awarded but apart from that they’re pretty much perfect.

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No hassle site. Plenty of sports; would like more markets on some events. Odds marginally better than most others. Withdrawals no problem. Recommended.

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Bet uk was hard to use and didn’t work most of the time, had to constantly keep trying to reload it to get betting markets to appear, doubt I’ll use again.

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This scam company needs closing down as they don’t pay out winnings, any 5-star reviews here are false. If you like me have had issues keep posting 1-star reviews to counter. I am still waiting for my winnings IBAS is helping and have just got my stake back after 3 months!!!!.

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Casino is the worst I’ve ever played atIf it really is random how come the dealer checks for blackjack virtually every hand? What are the odds of dealer getting a 10 on the first card all the time?Dealer hardly ever busts and either gets 20/21 all the time. Even when turn over 15 manage to get a 6Player gets bad cards all the timeNo chance it’s a 99.7 payout like you claim. No way it’s random. Biggest rip off ever. Needs investigating

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Lack of communication and bet restricted.I recently joined BetUK and was doing the weekly bet club and a few other bets but then without warning was restricted. I’m sure they have their reasons and that’s fine but it is the lack of communication that bothered me and took me having to wait for a support case to go through to find this out.

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Very good site, so far no complaints. Allow safer gambling which is priority. Deposit easy, winnings authorized quickly and fairly fast bet settlement. Brilliant unlike other big bookies allow you to watch all racing, nice gesture. Would be 5 stars if guaranteed best odds. That needs sorting as do some prices. Can get 5/4 on well known sites.Yet 11/10 on bet uk. Sort those glitches out and wouldn’t want to go elsewhere. ATM more than happy 😊 early days. Carole

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Despite losing in the last few months on this site, but with perfectly affordable resources, my bets have been restricted to an unworkable minimum. ie less than £2. I ask, what is the pint in this site operating?

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DO NOT USE THIS COMAPNY Opened an account with betuk, lost the first few bets…. then had a few winners and losers,… was able to withdraw winnings with no issues, then had a few more winners, all of a sudden the account gets locked, spoke to customer service through chat who advised no issues with the account…. then came the requests for documentation. All docs including bank cards sent to them and accepted. Account still locked 3 weeks later with my money in and being told on e-mail that the account is undergoing reviews? … anyway had enough now as gave them plenty of time to open the account or pay back the money in my account, will now be reporting to gambling Commision and IBAS….. i wont be letting this go easily, I want compensation for my time u have wasted, I also want interest paid at the BOE base rate on my money that you have basically frozen. **AVOID THIS COMPANY** My complaint will be going in this week to IBAS with all screenshot of conversations and proof my docs have been accepted…… worst company I have ever dealt with.

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I opened an account with Bet UK only 2 days ago and to say I’m disappointed is an understatement. I went onto the slots and was playing some fishin frenzy at only 20p a spin, after losing about 5 I went back to sports betting. I then began to notice my balance was steadily going down and I thought wtaf!! I went into live chat to find out what could be happening as it had gone down by about 7. The agent informed me that I must of clicked the “enter jackpot” promotion while playing.So on this site at the bottom of every slot while playing, there is an option to “opt in” to be in with a chance of winning some kind of jackpot, very similar to every other Casino. I must of clicked it by accident when trying to enlarge the game I was playing. Anyway I accept that but why was the jackpot promotion still taking money from my balance when I had exited it and was on the sportsbook!!! It was taking 9p a spin that I obviously could not see as I was not playing slots anymore!The agent didn’t really know what was going on and told me that it must be because I had auto spins on ?? well to her supprise I said no such thing as Auto spins anymore. She apologised and said she should of known that. I said give me my 7 back or a goodwill gesture as no money should ever be taken after exiting the game and the *jackpot” link is not clear and does not state cost unless you click on info. They said NO and that it’s my fault!! I have been a gambler for 20 years and never seen such things happen on any site I have ever used. I would advise using the bigger and more well known and established sites. Also the site is very laggy and you have to keep refreshing for the balance to change.Avoid at all costs ?

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Betuk betting App is quite good it has a good next off race menu which I like and gives the Timeform ratings and write ups. Settling bets is pretty rapid and getting your winnings is either same or next day. There have I see been complaints about verification but I have found this to only last a few minutes as long as you can give what is required which is usually a debit card or driver’s licence photo.My only criticism is they don’t guarantee best price or give the odd free bet now and again to regular customers but all in all I have had a good experience using them ?

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Terrible company, make it as difficult as possible to get money back, funny how there’s no issues depositing money with them. Advise everyone to avoid, not worth the hassle.

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Opened an account with this company had a serious accident and didn’t deposit for a few months,so I decided to deposit spent 200 pounds and received nothing contacted them and they couldn’t even offer me a small betting token(free bet) give a cock and bull story about no bonus being available at the present moment keep clear a bunch of clowns.

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new customer, better odds, paid out promptly .

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Promotions: garbage. They will never be credited.App: garbage. It’s slow and anti-intuitive. There are much better options elsewhere.Everything else: garbage. Bet almost anywhere else.

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I wouldnt even give 1 star 9 days i been waiting on my winnings being sent to my bank id advise no 1 bets with this cowboy bookmakers after mailing and live chat and o phone to my bank who advice me not to deposit anymore as they want me to deposit another 10 pound by instant transfer to release my winnings bank saing it a con please no one bet withs joke outfit i be going to look into how to get them investigated

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Absolute joke of a company. Insisting I provide them with a proof of ownership document for an old stolen card despite me repeatedly tell them my bank does not provide this document. I have proof of deposits with this company with my old stolen card and they are still blocking my withdrawals. Disgrace

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I’ve had no problem getting my bets settled which is good news,

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It seems to me that many of us are all in the same boat. We need to get a group together to act as one Here is my email address Nick @ hunterchasers.co.uk Please email me and I will organise Thanks

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Most of the time I open the app there is no sportsbook. Click on horse racing and its just reams of text. No races, no horses and no odds. Tried the website which is just the same. Contacted live chat, not really interested. Told me to clear my cache. Didn’t work. Other bookie sites ‘just work’, so my bets are placed elsewhere.They also don’t offer Best Odds Guarantee either.

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Reading all these complaints has shocked me, Im going through the same things as you. Were happy to take my money, then randomly locked my account with no reason. Ive contacted live chat but get given the same generic answer. I had a bet in play prior to them locking my account, the bet has now won so Ive got over 14 thousand pounds in a betting account that Im being denied access to. My account was roughly -3000+ before this bet came in, money they was happy to take but now I have to wait for them to conduct some review of my account. This was over 5 days ago, still waiting for the mystery email to be sent to me. Please if anyone else is going through something similar please get in contact. If you read any part of this message then read this – DO NOT BET WITH THIS COMPANY

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So here is their business plan. Advertise on talk sport sponsor Man City then look for losers.But if you win, close your account, Ask for endless proof of identity, Sting everything out and never pay you. Dont even refund your bet they just steal it. Cant believe they get away with this disgraceful

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the casino is the worst I have ever seen in my life, absolutely ROTTENI will be complaining to the UKGC, I suggest more people send a complaint to them then they might act

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how can you say your stopping my promos is duty of care/responsible gambling? Its only 20 a week I spendif you were that bothered about responsible gambling how come I can still bet what I want on your games and casino? I bet I could spend 1000s on that and you wouldnt care. Yet 20 on my football bet boosts and you take it awayat ;least be honest and stop with the lies

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Absolute set of crooksI opened an account and was FULLY VERIFIED deposited and got the free bets aswell. Used the bets and didnt windecided to play on the slots and lost but persevered and eventually got a bonus and won 280. Happy days so far.I played through 80 and decided to withdraw 200. This is when the bet uk fun began.Photo ID, bank card, bank statement, proof of ownership and a utility bill all provided within a few hours.Now the account is under review and ill get an email from the relevant team with an update That was 8 days ago nowAll emails return undelivered and the customer services is a cut and paste replyWe are now going to IBAS and the UKGC to try and get the moneyI have also emailed Man City since they are connected with themPlease avoid this utter scam company at all costs

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I read lot of reviews with people struggling for withdrawal the money send lot of documents waiting lot of time ,I had no one single problem won yesterday this morning had the money alredy very good

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Been signed up for one week. Won 200 and then got stake restricted to 10p. No, not match betting. Pathetic. These sites should be restricted in banning winners. If they set you a loss limit they shod also have a win limit and just let you play. Criminals.

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Complete shambles!Placed a bet on a horse race and it wasn’t settled until 15 hours later. When speaking to their customer service they all blamed it on the fact that they use a ‘sports book provider’ (third party) and therefore won’t accept responsibility. I submitted a complaint which wasn’t acknowledged because I received the settled funds but it took 15 hours which I think warrants a complaint. A free bet at least. This is a company that does not care in the slightest about their punters. Happy to take your money though! Soon as my money has returned to my bank I will be closing this account and will never use them again. Their website is poor as well. I would suggest anyone reading this to never bother using Bet UK.

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I am still waiting to just get my stake back from a bet at Cheltenham on March 14 2023 They have just stolen my money they are crooks just look up LeoVegas in LinkedIn and you can see all the criminals that work there. Really surprised that they would want to put their details up there ! Using IBAS to get my money back who are helping If you win you will never get paid

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You will NEVER get any winnings. They take deposit after deposit. When you win and make a withdrawal they want proof of everything you have ever owned. Then they come back and say ooooo make a small deposit into instant access. This will allow you to make a quick deposit. Biggest lot of S..t F…ING rip off Stay well clear.

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My account has been limited after few winings.Little boys are too scared to take bet from me. I think they should change profession.

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I’ve played roulette for a long time but I’ve never seen it so fixed in my life,the ball doesn’t bounce it just goes in a number and stays (as though there’s a magnet) and other times it’s in one and then it just pops out ,I’ll never play with them again its embarrassing and what a fraudulent company they are cheating !@@!@@@@!!!@

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Gimmicky in-play graphics that don’t begin to reflect the action on the pitch whist in-running prices are constantly suspended. Get your priorities right.

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What’s the point in offering promos if you take them awayAn absolute shambolic excuse for a businessYou can’t speak to anyone who makes the decisions. They’re too important

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Terrible betting site .. do not use.. I put a review on here before..they apologised on here to make out they are going to do something about it.. but as usual tgey did nothing.. I will be taking this further.. this website should be taken down

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Easy withdrawals AND process very quick Good website with good offers

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Very happy to take money and then once a withdrawal requested it was unbelievable the amount of ID they requested

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it Stinks…Played Fishing frenzy (20 pence stakes) in 14 mins I had wagered 65 quid and lost 50 quid….over 300 spins and not a single bonus round….DO NOT dare reply with “it’s random generated” as that’s an insult to my intelligence. BETUK dont offer a fair and fun betting experience, just want to bleed you dry.

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