BetUK Review

It was going so well the out of the blue they stake restricted me. Only been with them since march 2023 (today is 1st June). I guess they don’t like winners. so as i can only bet pennies now its 1 star from me.

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Excellent company. No restrictions and customer service is excellent. Make you well aware of all the safe gambling tools. I highly recommend Bet UK

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DONT USE THEY ARE A SCAM Allowed me to deposit for months,when I wanted to withdraw they wanted numerous documents which were way more than should be needed. I provided these and they still arent paying out, Ive asked for timescales which they wont give and any complaints just get ignored.If anyone has the same issue I would report them to the gambling commission who can then if they get enough complaints review their gaming license as from the reviews this happens a lot.This is the gambling commission rule they are in breach with copied and pasted from the gambling commission website Our rules say that a gambling business can’t ask you to prove your age and identity as a condition of withdrawing your money if they could have asked you at an earlier point. However, there may be occasions where a gambling business can only ask you for information at that time in order to fulfil legal obligations.If a gambling business needs more information before you can withdraw your funds, for example, for anti-money laundering checks, then they should ask promptly and not only when you want to withdraw your funds.Where a gambling business delays a request to withdraw funds due to insufficient ID, they may be in breach of Licence Condition 17 Customer identity verification and may be subject to regulatory action.

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total mess THEIR WEBSITE DONT WORK AND, MY FREE BET EXPIRED AND THEY ARE TELLING ME MAKE SURE YOU PLAY YOUR FREE BET IN TIME…Xylon (Bet UK)31 May 2023, 06:40 CESTHello Sava, Thank you for contacting Bet UK customer support and I hope you’re doing well. I have checked this further with our team, and we could see that the free bet was actually added to your account and this had expired. Please make sure to claim and use any free bets you have on your account before they expire, to avoid disappointment. In the meantime, if you require further assistance, please do not hesitate to get back to us as we are available 24/7 and happy to help via email or live chat.

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Zero stars if it was possible. After reading all these reviews, it looks like my issue is much the same as others.My husband has an account with BetUK but linked to my bank. (Full consent from me). Deposited a number of times since Feb, no issues (of course there wasnt!). It was never questioned that the bank paying the deposits had a different 1st name. Won a few bets and had 103 in the account. He went to withdraw 70 and account was frozen pending documents. Explained on live chat it was my bank ACC (same surname, same address) sent a bank statement as requested. Husband got an email, account closed down and they will only give 20 of the 103 that was in there! I was relying on that money to pay a bill. Hubby has cancer and doesn’t get paid when off work sick so losing 83 is not a joke right now.The email he was sent was extremely harsh, making out we were some high end criminals or something. How can this be ok? I thought it was just us doing wrong but after reading on here, seems they treat a lot of people the same. If there is an issue with an account being linked to a spouses bank then surely they shouldn’t take the money in the 1st place.Absolute disgrace of a company.

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Be very wary of the realistic blackjack gameI’ve never seen anything so unrealistic in my lifeDealer has either 20 or 21 most of the time. If gets 15 they will still up with 21. Dealer never bustsOf course when the player needs a 10 a 2 appears, yet when a player doesn’t need a 10 one appears etc etcI’m really sure it’s random. It’s absolutely laughable to see itDon’t waste your time,, it’s obnoxiousUninstalled, account closed

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Dear sirs..Thank you for your complete waste of time response… …I’m not surprised that the response you gave…. Standard automated a response that had no meaning whatsoever and I’m sure it doesn’t rain true..But thank you for that response anyway..I am absolutely not surprised in any way shape or form but it does not matter what you tell me I do not believe you for one moment that… The game jamming jars was operating in normal parameters..20 spins… I’ll say that again 20 spins..Three features.. all in the one session.. and I got paid not even 150 pound..And you are truly going to send a reply saying that that was fair and right..That I happened to get three terrible features on the bounce.. no that was either a malfunction.. or outright foul play..I can see that I’m not going to get any kind of fair treatment from yourselves..So I will be raising my complaint with the gambling commission because I feel like I was wronged…… …………As I stated before..If I had only received one feature.. ok it would have been upsetting but I would have gone with that I would have accepted that..I happened to get a bad feature..A second feature that paid terrible..Ok fine I can accept that one… too just about.. …….. … I received two terrible features in one session okay fine hard to swallow but I’ll accept it..Butt 3 features.. in one session and all three features paid terrible..NO I CAN’T EXCEPT THAT…I truly feel that there is foul play or a malfunction..But of course ..betuk….. Are going to completely disagree with me..So I will be left with no choice other than to take my complaint elsewhere and raise disputes I’m sure that if a certain places looking into that game session I had all look into bet UK as a whole..There will be some discoveries that bet UK do not want to be discovered….I would also like to point out that I ticked the box stating that everything I have wrote in this review is 100% accurate and truthful… My own genuine experience and that’s true

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Awful. Truly awfulForget the copy and paste responses by the staff pretending they care about problems, just look at the amount of 1 star reviews they haveThat should tell you all you need to know.DON’T. GO. NEAR

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restricted account because i won a lucky bet like w.t.f? was my favourite betting site to be fair but it looks like as soon as u win ur off the site

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Withdrew funds back to my bank account, transaction was very quick and hassle free.

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Absolutely terrible. Pays out plenty times when playing low stakes on slots. Start playing higher stakes, boooommm, you’re money has gone up in smoke.Noway is it random like they keep saying.Got to 200 on 40p stakes with countless bonuses etc. So i raised it to 1 spins….Guess what?Didn’t give me a chance.Money was gone in minutes. All of this on the same game.I wouldn’t mind, but this has happened to me many times after deposting 100s upon 100s and that’s why i need to say my piece. Enough is enough! Stay clear!

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Without doubt the worst bookmakers I’ve ever come acrossThey love to reply and pretend they care but the ones that make the decisions are the worst out thereThe casino is worst I’ve ever seen. Mathematically impossible to get the hands the dealer continually getsDon’t go near this horrible business Look at the other reviews nobody has a good word to say

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Same as most of the people below. Make it nearly impossible to withdraw money.My bank is confused by what info they asking for and think its a scam

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What’s the point in offering bonuses if you keep taking them off me without even having the decency to tell me. This has happened 3 times now and I’m not even winningAbsolutely shambolic, I won’t be going near you again. You couldn’t run a bath

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Had opened an account with bet uk.Had no issues depositing funds and making bets.Made a profit and wanted to withdraw then suddenly I was kicked off my account and frozen and asked for my documents which I provided and accepted.Then still not able to go online to check my withdrawal.SO spoke to multiple customer service agents and gave me multiple excuses for this (going through standard security procedures) now my case of my account is under review!So noone is being honest!I have found the customer service disgraceful!All I keep getting is ‘i will hear back via an email’All I wanted to do was make a withdrawal and this has caused me so much grief as no one at bet uk will give me a straight answer.I would say stay away from bet uk they are shocking to deal with and cannot be upfront they are absolute crooks and as soon as I get my money back I will be closing the account down!

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Just to emphasise on something… That is free features.. 3. 20 spins.. …….And didn’t get above 150 pounds on any of them features.Now if I only had one feature.. and that one feature paid me terribly like it did. 130 pound odd..I could have perhaps understood okay I got dealt the bad hand..Then I got a second feature as I’ve mentioned before..And had a terrible payout once again…130 odd..Select twice in one session… Two features… 20 spins..Both payouts less than 150…That would have been incredibly hard to believe .. but ok …. I had two features in the same session and both page terribly..BUT 3 .. terrible payout features in the one session…..3 terrible payouts in the one session……I’m sorry but no no no..Eva that was genuinely a malfunction on the game…All damn right outright ….foul play…Bet UK refused to look into the matter properly gave me a very flat dictated automated response..I will be taking this matter further because I genuinely believe that bet UK have not upheld their end of the bargain and are at fault and perhaps stealing from their customers..Everything I’ve said in this review is true what happened to me my feelings and my thoughts are true..So before trust pilot remove my review… To review my review..I would like to point out that you are meant to be a transparent review site allowing members of the public to publish bad reviews as well as good reviews.

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Okay bookmaker would be better if the done best odds guaranteed

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AVOID this company. I set up an account and completed all verification processes, they let me deposit money onto the account and put on multiple bets. Then when I won a high amount they have blocked my account and said i cannot with draw due to using my partners bank account as I currently don’t have one and have all identification to prove he is Ok with this. You were Ok to take my money but now wont give me!

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I see some people have had problems with Withdrawals. Withdrawal received 1 minute after request(300) so I have no issues in this area.

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Shocking service for an online bookmakers.Can deposit money no problem.Withdraw not a chance. Up load card pdf your bankstatement. I then try to Withdraw and they say there is an on-going problem with withdrawal to an account iv already deposited serval times to. Live chat is useless. Stay well clear I am in the process of going to the onbusman. They want you to open another account to Withdraw.Then you have same problem again.All a big con for you to have 2accounts with them. Gamble aware what a joke. This betting site needs closed down.

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I advise anyone to avoid.I reopened an old account. Verified my new bank card which I used to deposit plus passport and utility bill. Deposited on a few occasions and lost overall. On attempting to make my first withdrawal (was still a net loss), they are refusing to process unless I provide proof (a letter from my bank) my now expired bank card, which I obviously no longer have, is in fact mine.This is quite obviously illegal and not part of any required process, just the company being extremely awkward. I didn’t even use this card. And there was clearly no problem making quite substantial deposits, only a withdrawal.

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Still waiting just to get my stake back from 12th March 2023 after they refused to pay out my winning. Now take care if you use PayPal BetUK knows they can steal your money because of this.Case Status:ClosedThe case was closed because this transaction is ineligible for PayPal’s Buyer Protection.Shame on Man City FC for getting money from BetUk as they are a scam company that has no intention of paying out any winnings let alone your original stake!

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scammers scammers avoid this company not even from uk they are based in sweden#######

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Be Aware…………… they are the same as all the big bookmakers who hide behind the Gambling Commission guidelines to expel any gambler who potentially will win consistently. If you are a mug and want to bet on crazy football and casino odds they will take your money, but if you win any return on day to day betting on horses the mafia comes in ….. they don’t like in man ……………. game over

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Really good site. Offer best odds guaranteed on UK and Irish horse and greyhounds. Decent odds for football and golf. withdrawal takes about 1-2hiurs to and receive money. Honestly one of the best sites I’ve used.

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Good odds and offers. Quick settlement. Definitely one of the better bookies.

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Stay away absolutely disgusting customer services, feels like I’ve had my money stolen from me ,letting me spend spend spend they will take the money from you but as soon as you win they won’t pay out ,ITS A SCAM STAY AWAY !!!!

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I’m still awaiting the return of my stake from March 12th since they have refused to pay out my winnings. It feels like they have simply taken my money without any recourse. It’s disheartening that nobody seems to be addressing this issue, as the gambling commission appears clueless and should consider revoking their license. It seems that anyone who places bets here has no opportunity to receive their winnings and is essentially funding a luxurious lifestyle for the company’s employees in Malta.

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Wow! If only I had read these reviews first.I played here for one day. Deposited 60 won 80. They are refusing to pay me and say they are reviewing my account.Do not play on this site. I am reporting them to ibas and the gambling commission now. Sick people who on earth is allowing them to continue operating?

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Very poor customer service. Copy and paste replies which don’t address your enquiry. Back and forward for weeks, attempting to get a straightforward answer from someone. No personal touch with this company, just repeated copy and paste. They offer promotions then ban you from promotions because you had the audacity to use the promotions that they repeatedly contact you with. There are other betting companies out there with much better customer service. It’s very difficult to suggest BetUK to anyone.

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Just fast and efficient would bet with any other company

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RESPONSE FROM BET UKThe same thing evert time initverifacation process can be frustratingCORRUPT ILLEGALYou can not ask for it if you dont ask for it when setting up accountBOVERED NO THERE NOTCOS GAMBLING COMMISION WILL DO F—- ALL ABOUT ITAND THEY KNOWDO NOT GIVE THESE SCUMBAGS A PENNYYOU WILL NOT GET PAID IF YOU HAPPEN TO WIN

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Nice and easy to use the app and no hassle withdrawing my winnings, how it should be ??

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Poor got stake limited after 8 days of betting because I won a few bets. They dont like winners

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I have read both good and bad reviews and my experience falls somewhere in between. My stakes have been restricted for some time but they offer a raft of free offers, more than any other Company, and so far, I have not had a problem withdrawing cash, as have others. If my account had not been restricted I would have given them 5*.

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Account verification was asked for before a withdrawal was processed. I had not expected this but thr process was fairly straight forward and not too intrusive. Initially I made a couple of mistakes however the Bet UK team were very helpful when contacted and my withdrawal was completed and account active again in a short time.

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Account was fairly easy to set up, usual verification documents requested. A bit difficult to master how to do this but managed it fairly quickly.Odds given appear to be competitive and after several bets, some won others lost am happy how it has gone and have had no problems in withdrawing winnings.

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Signed up a few weeks ago as I liked the name (stupid I know) and they had a good welcome offer for new customers…. I lost with my welcome bonus bets but won some bets with money I deposited…. Its been about a week now since I requested to withdraw some winnings. After a few days they asked me to send a screenshot of my pal account (i desposited via paypal) with name, email and company logo showing. It took me ages to figure out how to do this but I managed it. A day later they asked for a letter for proof of address. I sent this as well. Only then did I Google and read some of the other reviews on here. They’re still asking for more documents but I don’t feel comfortable sending them after reading other reviews. I’m in my 60’s and this has been days of stress over something that is supposed to be a little bit of entertainment. Not everyone is massively computer savvy and all the back and forth has taken a lot out of me. If they had have asked for all this on signing up I probably would’ve given up and went elsewhere, but they supposedly fully verified my account on signing up. Only put all these obstacles in the way when trying to withdraw winnings…. Boy do I feel stupid for not reading these reviews previously.

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Dreadful experience. Took my wifes bet and when she won, closed the account and then refused to pay the winnings. Then paid back the bet only but said she couldnt have winnings as bet made via a Paypal account linked to a joint account? Wasnt a problem until she’d won.

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Had a list of horses to back friends know the owners so was nice to support them, however bet uk won’t let me bet the amounts I want, every single bet I tried and I tried many wouldn’t let me stake more than a few quid. Like they are scared in case you win. AVOID!!

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Oh look a 5 star review from someone who got lucky on the slots. He even name checks someone. Just wait until they take your free bet promos from you without telling you, just wait until they ignore your emails and you get fobbed off by customer service just wait until you get restricted to a pittance, see how great you think they are thenThere’s a reason they’re rated so badly on here and it’s because of how poorly they treat customers

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Guy behind this scam company is Paul Dixon. Well educated at Durham university and based in Newcastle upon Tyne. You can find him on LinkedIn MD of LeoVegas Paul. love the way you get scam 5 star reports on just how easy it is to get your money out. Well I have been waiting since 12th March Durham university must be so proud of you !

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What a fantastic service. I won quite a large amount on slots yesterday and opted to withdraw it. No questions asked and incredible service from their live chat support, Bjorn is the BEST. My withdrawal was pending so I asked what the delay was and they reviewed and approved immediately, 10 seconds later the money was in my accountAll these negative nancies crying about promotions and free bets maybe gambling is not for you!

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My deposits were refunded as I breached the terms and conditions for using a PayPal account . Paypal accounts are not allowed at BetUK although they did accept my deposit through them.

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THE GOVERMENTS WHITE PAPERAND YET YOU ARE LETTING THIS SITE STILL HAVE A LICENCE ?LAUGH MY F A OFFDO YOU SEE ANYTHING ?ANYBODY WHO WINSDOES NOT GET PAIDGET A GRIPAVOID AVOID AVOID AVOID

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I joined and went through topcashback, I got cashback on setting up and the free bets offer. I joined boxing day and have enjoyed using the app. Like any app there’s pros and cons but when you withdraw your money it’s in your account that day.

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No wonder your rating is so badyou are without doubt the worst bookie I ever come across, hiding behind terms and conditions and RN ghow do you even have a licence?

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They are ok first few times you use them but once you have a few decent wins with them they start to restrict the amount of money you bet with

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Awful company, awful customer service. I deposited 10, had a winner, placed a few bets and took advantage of the free bet offer. I withdrew 20. I was then asked to provide ID, bank card details and proof of address (I uploaded 4 different documents for my address). After doing all of this. I was then told my account was closed. Due to failing to upload said documents. They started off by saying they couldn’t disclose the reason why. Basically, they’ve shut my account and won’t give a valid reason. AVOID. Worst bookmaker I have ever dealt with.

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What went wrong? Everything. This company needs urgently reviewing by the UK gambling commission. They are not fit to trade with members of the UK public.Out of all the bookmakers I’ve used over the years (I’ve used some dodgy ones) this one has proved to be the most vile.They take your money no problem, but win and try to withdraw? You’ll get account restrictions, asked to send verification. You’re verification will be rejected continously. They will ask to see your most secure banking data to get your funds. Their online chat says their systems are ‘pretty safe’ for reassurance. Pretty safe when you’re asking for the most sensitive data a person has just DOES NOT cut it.They are horrible people that just seem to want to make people go around in circles to get their own money.My bank fraud team informed me that they should not be asking to see your cvc security code. Yet their chat team ask for it to be uploaded to the system. They try to get you to login via their website to your online bank to setup a bank transfer request. They ask you to deposit further funds in this process, whilst dangling the carrot of being able to withdraw afterwards.They are horrendous. I have been trying now for over a week to get my money out of this disgusting company. Customer service, more like customer nightmare.They have no phone or way of speaking to a real person to help resolve your issue. Just copy and paste messages sent by online chat representatives in different countries. Gambling Commission needs to step in and get this mob sorted out once and for all.Please, please, if you are reading this avoid bet uk. I have over 800 stuck their with no idea when or how I’ll get my money.Maybe if we go to the newspapers it might finally get them to sort themselves out. ‘QPR sponsor’ causes misery for thousands of customers.

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