BetUK Review

Existing customers got no offers at Cheltenham at all. Not even price boosts or specials. New customers got offered misleading offer 60 free bets but only 2 X 5 free bet were allowed on single horse bets. The other 3 X10 bets had to be minimum 4 selections accumulators. Then 10 on a golf tournament and 10 on Europa League. Who signs up for a Cheltenham offer and then wants to bet golf and Europa League???

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Awful company, customer service constantly send you links to open if you click in them it closes the chat so you have to start again, the opening offer is a complete joke, random bets across sports you may not even follow, customer service staff rude and arrogant.. avoid at all costs

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Takes 3-5 days to get your funds. Other sites are immediate. Signing on was a nightmare. Soft ware does not match other sites

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Really beginning to enjoy this app.They have Some really good offers on horse racing and PayPal withdrawal was only 1 hour – the best I have experienced across all betting sites.A few areas to improve – can the actual race be accessed from the betting slip, and its not clear if your bet is each way or win only

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I took up the offer of 60 free bets for Cheltenham and won but I can’t get my money out. I used Paypal and they are fine for you to pay in but won’t let me take money out. Have sent details but they are asking for more information all the time. The app is pathetic, can’t see this company being in business. Avoid

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Really good bonuses. Very efficient cash withdrawal system. This is my second review of this company which is excellent. Thankyou.

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Signed up placed a bet no can’t log back in and no way of contacting customer service! Emailed them but heard nothing. Has anyone any info on how to contact these please

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Cheltenham offer was a joke. Far to many T&C’s which aren’t evident until you have deposited. Website is poor. Server went down so guess it’s not set up to cope with lots of activity.On the positive side they returned my money very quickly.Not for me.

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Placed a couple of 20 bets on the horses and went to get my free bets. Not there so went onto live chat who told me I hadn’t opted in and would need to bet it again to get them. Rather than add it on as was genuine mistake they simply refused. And now they’ve lost a really good customer just for sake of a measly 6. All they care about are new customers who will be in a for a shock when they realise how petty and jobsworthy this lot are.

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Tired of throwing your money in the bin? No??!! Then come on in ye daft remedial. Step right up and let BetUk yank the cash from you in a fashion not too distinct from an infant extracting nutrients from a banana. Squish! Terrible app governed by even terribler people. Live chat is the equivalent to licking a battery whilst having your balls licked by a live battery, stay safe and gamble responsibly, with another tax dodging, morally corrupt, geezer luvin, mother funkin, sha hooor sir yes pleasing organisation.

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Do not sign up for the 60 free bets. No chance of winning. They don’t outline this clearly but it is for very specific markets/odds that are basically impossible. No use for Cheltenham.

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GOD HELP ANY SERRIOUS PUNTERLet me let u know these SCUMBAGS wont pay out a small punter a 69 profitif you value your money at the greatest week of the tear do not touch this company with a barge pole (as peter kay would say )this company are a disgrace to the betting industry and must be putting thousands of punters off betting AVOID AVOID AVOID AVOID AT ALL COSTSIF YOU HAPPEN TO WINYOU WILL THATS WILL NOT GET PAID OUT

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Do NOT sign up just deposited 20 to get the 60 Cheltenham sign up deal and they say pending?? The first race has been and gone, cant get through to customer service do not go with this company!! Talk sport should be ashamed of themself promoting this!!

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DO NOT USE I signed up to use betUK and I they are happy for you to place bets, when it comes to withdrawing the money they want bank statements/sort codes and phots of your cards, they are stealing your money.

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Based on my limited experience so far: the introductory offer is very generous. My bets were settled quickly. I have made a withdrawal and will see how long it takes to hit my account – quoted as 2-5 days, which is a bit slow compared to the big biys today who have instant payouts. The website is a little basic and not overly sophisticated, but as a new company they have all the markets I am interested in so can look past that.

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There seems to be a major problem with this company, like many others I have been trying to withdraw money but also without success, I find it strange that they are still able to tout there business having seen the number of complaints, I guess as they in Malta they do not come under any UK rules.It will be interesting to see what ITV racing have to say.

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The attitude I got from the people via email and chat is unbelievable. Without doubt the worst and most mean company ever come across. Real bottom of the barrel hiding behind TandCstakes 4 days to get a reply and if you go live chat you are number 55 in the queue. what a joke this lot are, they couldnt run a bath

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Opening account, using offers and betting was very easy. I like being able to watch horse racing without having to place a bet. My only criticism is that it takes 24hrs to withdraw money to PayPal and other sites are much quicker

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This company owe me over 20k I have emailed over 6 times with no reply, no help on social media no help anywhere all I get is email support this company need closing down.Do not trust them with your money!

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Signed up as new customer to get offers for Cheltenham next week. Horrific page, did not honor free bets. Deposited money which after 5 days still not back in bank. The site is terrible, hard enough to even place a bet without it messing it up. Stick to a big and known company like SkyBet or bet365.

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Id give it 0 if I could. Awful page, awful customer service. Actually they called me a liar. Get out of giving free bets why saying you never opted in. On top of that every time I withdrew my money it went into pending for 2 days then they returned it to my betting account. Will take you 7 days to get your money if you are lucky. Stay well away from these. Theyll go the same way as bet bull. Bust.

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Wow, I was about to open an account and luckily checked these reviews. No chance now.

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Only care about new customers and if u join you’ll be treated like a king. Give it a few months and they don’t care. Good luck trying To get a free bet from them if you aren’t a new customer I emailed them Wednesday about a bet and it’s now Saturday and nothing back what kind of service is thatI’ll take my business elsewhere

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Steer well clear of this cowboy company !! Should of read the negative reviews before joining ?they bin fined so many times for bad customer service!!

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Was going to join but after reading reviews and bad experiences with other companies I wont bother. Won money with sky and virgin they paid straight away none of this send proof of who are etc.

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Thanks so much for processing my withdrawal so quickly. After my initial account opening and deposit, I wasn’t able to access the BetUk app due to a fault which said ” location issue’s and my ” location couldn’t be verified”. Maybe it was just my old phone. So sadly I couldn’t place any bets or use any of the welcome offer free bets that you gave me. I’d heard so good things about BetUk from friends and relatives, but must admit I was a bit worried that I wouldn’t get my deposit back because I hadn’t placed any bets. Obviously I need not have worried. I’m a bit disappointed that I couldn’t join BetUk, but as I said, it’s probably my old phone, even though it seems ok for most things.Anyway, thanks again. Much appreciated. Kind regards. Monika

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This company cannot be trusted. Settled a winning bet as a loser and refused to do the honourable thing and correct their mistake, don’t honour their offers and free bets and every single live chat agent I’ve spoken to has been a waste of time, unknowledgeable and unprofessional. Very annoying and frustrating.

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Unbelievable! Can’t get any sensible answers from live chat. It’s either a badly programmed machine or someone who doesn’t understand English! Couldn’t even open an account! Just as well looking at terrible reviews. This site needs closing down!!

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the casino esp the evolution BJ is the worst I ever seendealer never busts, you cant win…its disgusting. player always gets 15 dealer either 20 or 21. Absolutely shameful,. have reported to the Gambling Commission you can deal with them. Dont mind losing but wont be taken for a mug 99 payout dont make me laughthey also never give you any free bets for playing. Avoid this joke of a company

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Awful company. Poor customer service. Was told cannot talk to them by phone! Took 2 weeks of numerous emails to get my money they owed me.

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okay at 1st lots of free bets and fast withdrawalsnow after a few months no free bets and have to go on live chat to get my withdrawals processedthey even argued with me on chat about a 3 free horse bet LOL

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Alright at first when you joinYou get free bets and your money is paid straight back. Now after a few months. No free bets at all, emails take forever to reply to and money takes a few days to hit your accountAlso their casino is rancid. The bad reviews are warranted

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I have over 1000 in my account and last Friday was asked to send over proof of ID, proof of address and a copy of the card used for the account…all approved immediately by the system BetUK use. I am still waiting for the account to be unfrozen and all I get is robotic answers from their online chat and email service. Being treated like absolute crap …

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You are not going to get your money out. Your withdrawals will be denied and your money sent to your account again. You will go round in circles trying to withdrawal through PayPal RBS and instant transfer. They have no intention of giving you your money

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Brilliant offers, exceptionally quick withdrawals. Great choice of sports on a user friendly website.

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absolutely rottenstaff on live chat just copy and pastehow do they get a licence? edit oh what a surprise they are part of leovegas that explains it all….never again

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VERIFICATIONTHATS A GOOD WORD AINT IT BET UKGAMBLING COMMISION QUOTESA BOOKMAKER SHOULD NOT ASK FOR IT IF THEY DO NOT ASK FOR IT WHEN DEPOSITINGWHAT A SHOWER OF SH—-TT YOU AREYA POST A COUPLE OF PHONY POSTSBUT THE DAILY POSTS OF YOUR SITE TELL THE WHOLE TRUTH EVERY COMPLAINT THE SAMETHEY JUST WILL NOT PAY OUTTHE FEW WINNERS THEY HAVEUTTER TRASHAVOID THESE SCUMBAGS AT ALL COST

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You can’t be serious with your evo blackjackDealer 21 21 21 20 20 21 19 20 21Then twice get 11 and double down get an ace and dealer hits on 16 twice to beat me both times hahahaha . I understand variance but not cards like thatThat’s not random. It’s a disgrace. Get in the bin. The Gambling commission need to take a look at it. The RTP is not correctThey really are as bad as others have said

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After an initial problem with my Debit Card partly Nat Wests fault (Take note they will allow payment in but not a withdrawal) the account is up and running well. Great weekly bonus. Would have given five star but withdrawal is two days which was initially nerve wracking as l thought that this site was a scam which it clearly is not. Don’t know about other reviews but mine is genuine. Thankyou.

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Bet uk will not let u cash out, let you lose, be when u want to withdraw winnings. will ask u to verify your account. I uploaded driving licence as id wouldn’t take it, then says i have run out of times i can upload it, try other form of id. Don’t have anything else. Think i have been scamed

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Really enjoy betting with Bet U.K. Good offers, easy site to follow.

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Excellent games, sports and fast withdrawals. What more can you ask for ?

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HOW DO YOU GET AWAY WITH ITBET UK HOW ARE YOU GETTING AWAY WITH IT ?YOU DONT PAY ANYBODY OUT WHO WINS DO YAEVERYONE HAS SAME STORY AS ME-DONT PAYEVERY REVIEW SAYS THE SAME THINGSCUMBAGSFRAUDSTERSSCAMMERSLOL YOU DO THROW THE ODD PHONY REVIEW IN AVOID AVOID AVOID AVOID AVOIDYOU WILL NOT GET PAID OUT IF YOU HAPPEN TO WIN

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DO NOT USE THIS COMPANY THEY ARE SCAMMERS AND A FRAUDULENT OPERATION!!!!! YOU WILL NOT GET PAID OUT A PENNY, SPREAD THE WORD THEY ARE SCUM AND THE GAMBLING COMMISSION AND ECOGRA ARE IN ON THE SCAM I HAVE EMAILS TO PROVE. STS BET ARE THE SAME BEWARE PEOPLE!!!!

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worst bookmakers ever people need to keep away from these take your money and make it as hard as possible to pay you your winnings back in your bank

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Terrible, terrible company. Had no issues when depositing money or spending the money on their website. As soon as I have requested to withdraw funds back to the card they accepted money from they then have delayed, asked me to confirm my identity. I have done so but they are then insisting on me to confirm my identity again and not providing money owed. DO NOT USE unless you only want to waste money on them

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LMFAOALIX GUESS WHAT WE WAS ONE OF THE LUCKY WINNERS LIKE YOUGUESS WHAT WE HAD THE SAME EXPERIENCEAFTER JUMPING THOUGH ALL THERE HOOPS KEPT THE 69 WINNINGS AND REFUNDED OUR DEPOSITWE ONLY BET ON THE WORLD CUPWHAT TOTAL SCUMBAGS THIS SITE ISTHEY ARE A DISGRACE TO THE BETTING INDUSTRYLIKE ME ALIX ALL YOU CAN DO IS SPREAD THE WORD AS MUCH AS YOU CAN -EVERY MEDIA PLATFORM EVERTHING LETS GET THE SCUMBAGS SHUTDOWN PLEASE PLEASE PLEASE DO NOT BET WITH THIS UTTER SHOWER OF POO IF YOU VALUE YOUR MONEYA DISGRACE TO THE BETTING INDUSTRY

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Your evolution blackjack is ridiculous. Lost count how many times I got 21 and dealer beats me with a blackjackI get you have a house edge but it’s absolutely ridiculous. I won’t be wasting my time again with you lot. Is it even properly regulated. The dealer never busts.. What a tinpot companyDon’t bother with the copy paste reply

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APPALLING..This is my first review and its a shame it has to be negative but this bookmaker is so incompetent.Live chat takes forever, it is terrible, there are always issues crediting free bets and then when spending hours on live chat a free bet disappears when they add one, it is insane.I also do not lie it when they offer price boosts on horses, this is very dishonest.You may wonder why it is dishonest.. well the odds are not actually being boosted.I have witnessed it so so many times as i normally have the site open on race meetings and individual races and i have literally been looking at the screen when the letters P.B appear as a price boost except the price hasn’t altered.This should not be allowed, if a supermarket offered all customers half price groceries and customers visited the supermarket to find there is nothing half price there would be an uproar so how can a bookmaker get away with this.. its the same thing.There will be bettors that see price boosts and bet just because its a priceboost when infact the price hasnt changed in over 2 hours.. its disgraceful.I would advise bettors to go elsewhere , terrible untrustworthy site

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I believe 2 days to process withdrawals and a further 5 days for it to reach my bank account is ridiculous. Most can do it in under 24hours. Either get more staff or speed up the process.

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