BetUK PLAYER REVIEWS(844)
abdelaziz
14 February 2023
Comment from uk.trustpilot.com
absolute joke of a company they are fine when you deposit but if you try and withdraw they do anything possible to stop you getting your money over 20 times sent documents in to be refused now they changing again what they want , they will try and steal money anyway they can would give them 0 stars if i could , they should be charged with fraud but the gambling commission is almost useless so get away with it
Jack
13 February 2023
Comment from uk.trustpilot.com
Been unable to sign into my account for 2weeks, have money in the account that I need. Live chat cant help, sent loads of emails and still no help.I just want my money out of the account then you can close it.
anthony smith
13 February 2023
Comment from uk.trustpilot.com
lmfao WHAT WONDERFULREVIEWSSO YOUR SORRY TO HEAR ABOUT THE EXPERIENCEPEOPLE THE SSCAMMERS BET UK DO NOT PAY YOU OUT IF YOU HAPPEN TO WINDO YOU GET THAT -THEY DO NOT PAY YOU OUT IF YOU -DOHHH WERE SORRY TO HEAR ABOUT YOUR EXPERIENCE LOLOLOLOLLO.OWHAT A BUNCH OF CORRUPT JOKKERSAVOOID AVOID AVOID AVOID AVPID
Ryan
12 February 2023
Comment from uk.trustpilot.com
Sent you emails Wednesday and Thursday about bet queries. It's now Sunday and not a peep back. Not impressed I'm hardly going to open an account when you can't do something basic as return a simple emailReading the other reviews I think I dodged a bullet anyways
NICHOLAS LEAPMAN
12 February 2023
Comment from uk.trustpilot.com
Very poor customer service. Did not reply to an email I sent them and the live chat is a joke, it is ridiculously slow and does not solve any issues.
Drazzic
11 February 2023
Comment from uk.trustpilot.com
Can't believe how bad this company are.I was told my new account was active on the Saturday, made a couple of bets and they closed it on the Monday after only a couple of days!I didn't even have a chance to use my free bets
Gfozz
11 February 2023
Comment from uk.trustpilot.com
Signed up.. Was ready to deposit my money. They asked to verify my identity. So I sent them my driving licence pic which they refused for no reason. Then I submitted 4 different proof of addresses which they rejected on all of them.Spent 4 hours trying to verify. Told them to close my account. Joke of a company
anthony smith
08 February 2023
Comment from uk.trustpilot.com
PLEASE PLEASE PLEASEITS BEING 2 MONTHS SINCE THE WORLD CUP FINISHED .BET UK HAVE STILL NOT PAID THE PALTRY 60 PROFIT WE MADE DURING THE WORLD CUP .PAID THE 19 BACK TO ACCOUNT (AMAZED THEY DID THAT AFTER READING YOUR 1 STAR REVIEWS )AND CLOSED THE ACCOUNT EVEN JUMPING THROUGH EVERY HOOP THEY PUT IN FRONT OF US .SPREAD THE WORD PEOPLE DO NOT LET THE SCUMBAGS BET UK STAY IN BUSINESS AVOID AVOID AVOID
Paul
08 February 2023
Comment from uk.trustpilot.com
Can only says positive reviews for Bet Uk only new to them but had decent win payout via PayPal within 1 customer service good.
TF
07 February 2023
Comment from uk.trustpilot.com
The absolute state of their online casino. Talk about never being able to win. Garbage
Paul Lord Bootle Newton
07 February 2023
Comment from uk.trustpilot.com
Absolute gargbage company! The site is crap; the numbskulls on the chat are the usual automaton time wasters; the 'Welcome bonus' of 30 didn't Materialiser, despite putting money into the account, and placing bets, and the useless bellends haven't bothered to reply to my email enquiry. Utter rubbish-avoid at all costs!
Muddy
07 February 2023
Comment from uk.trustpilot.com
Withdrew some winnings very quick & efficient.Good odds on football & Racing.
pino anastasia
07 February 2023
Comment from uk.trustpilot.com
This is the reply i get from BET UK Hi PinoThanks for leaving a review! Regarding these queries, we kindly ask you to reach out to our support at BET UK and they will help you with any issues!Thanks again!Bet UKWELL I DID AND ALL THEYBSAID IS A LOAD OF RUBISH WE DONT OFFER CASH OUT ON SELECTED GAMES , well i had another accumulate r running at the same time only that it had 3 teams loosing and that had a cash out , so your talking Rubish
colin bain
06 February 2023
Comment from uk.trustpilot.com
So a few of us bet Lakaku to make 1 foul with various bet builders. Most of us got our bets up some 4 or 5 selections but they voided Lakaku AND the whole bet.This is totally wrong, not in their rules about the voiding if a player plays in the game at all ( he was a sub)They they withdraw their link re void bets on their websiteAVOID these crooks.
Bernadette Black
05 February 2023
Comment from uk.trustpilot.com
Absolutely crap betting site, major problems getting money out, customer service is rubbish you can spend 20 mins on and no satisfaction. Avoid at all costs.
pino anastasia
05 February 2023
Comment from uk.trustpilot.com
STAY AWAY FROM THIS SITE !!! ROBBING YOU MONEY !!! I placed an 11 team accumulator on football for 4.78 , every team was winning up till the 90th minute without a cash out right through and when some my teams were winning 1-0 , well keeping an eye on the bet thinking there should be a cash out and wasnt one of my teams conceded in the last second and lost ? everything so when I approached the chat support they said i was guaranteed cash out in some accumulator which that is Bstds as i had another accumulator running and that had a cash out ,,, THIEVING BAstds IVE LEFT AND NEVER RETURN
Bernadette Black
03 February 2023
Comment from uk.trustpilot.com
Contacted this crowd twice regarding withdrawal and no emails back. Have waited 5 working days and still nothing. Don't use this company, I am at present dealing with the regulators regarding my withdrawal.
Kevin
03 February 2023
Comment from uk.trustpilot.com
I've been using online slots for a while now. Some are so bad like paddy power, bad returns. Some are good like grovsner casino, fast payouts but weird deposit system now with a rolling 30 day deposit maximum. But this site seems great. Ok games and my first win of 700 was paid out within a couple of days and didn't have to send paperwork. Great stuff
Kevin Warwick
01 February 2023
Comment from uk.trustpilot.com
Really poor. From identification to place promotion bets. Clunky at best. Generally hard work. Bet limits of 8 pound but promo bet offers of 15. Not good
Nicholas Harris
01 February 2023
Comment from uk.trustpilot.com
Do not use these company you will not get paid same as sts bet. bet uk are scammers an fraudulent company beware !!!
Mircea Bostan
29 January 2023
Comment from uk.trustpilot.com
Website let you play just casino and not showing any football games to bet on
John Abbott
29 January 2023
Comment from uk.trustpilot.com
Deposited 120.00 on 21st December 2022.I had a 40/1 winner soon after I opened the account.I had other small winners too but no bigger than 17/2. I have made a small profit of 136.98 since opening the account in 5 weeksSince the early few days I have a problem betting 10.00 which is usully my max. bet and it gets refered nearly all the time for approval. The last few days they have offered me only a few pence on my selections when I've asked for 10 or even less.
john barlow
27 January 2023
Comment from uk.trustpilot.com
I was under the impression that they were best odds guaranteed on all uk and Irish horse racing but they are not.I backed a horse at 16-1 early price it won at 28-1 but they settled the bet at 16-1 I withdrew all the money in my account with them and closed my account.I will keep to the tried and tested bookies in future who are best odds guaranteed .Most of their competitors are much more generous.Steer clear of this cowboy company.
Alexsandar
25 January 2023
Comment from uk.trustpilot.com
cant load the website, cant load the app, cant load any markets i deposited and i withdrawed my money without any bets.
JAY
24 January 2023
Comment from uk.trustpilot.com
BET UK u are absoloutely awful. Wont even let me put multiple bets in a bet builder because i have exceeded the amount of bets in one slip god thats awful i only wanted 4 things in cant even put a player to have a shot on target in the newcastle game. Head to paddypower or 365 where you can EASILY do this without hassell. Try getting onto bet uks customer service aswell hahahahs position in the cue number 5827382 absoloute jokers who want binned right off to make way for a decent betting site. Pathetic
anthony smith
23 January 2023
Comment from uk.trustpilot.com
RESPONSIBLE OPPERATER LOLI SEE YOU ARE STILL GETTING YOUR 1 STAR REVIEWS DAILY.EVERYONE SAYING THE SAME THING.YOU ARE BEING SHOWN TO BE THE SITE THAT YOU ARE .A SCAMMING SCUMBAG OF A COMPANY.DO YOU REALLY THINK YOU CAN TREAT CUSTOMERS LIKE THIS AND STAY IN BUISNESS.WORD GETS AROUND QUICK AND MY GOD HAS THE WORD GOT AROUND .ANYBODY STILL USING YOU MUST LIVE ON THE NORTH POLE AVOID AVOID AVOID
Jamie
23 January 2023
Just utter crap casino just robs u robs u robs u ! Last 4weeks lost 2000 no more how there still operating is unreal its not a casino at all its just plain simple scam !well 1 good thing has came out ov this is u wont be geting my 500 a week anymore ! Beacause u dont even give me a good game no bonus knocks u out ov the game all the time ! Im a happy man writing this kus after playing this morning I no u wont be geting a single penny anymore game over bet uk ! Just lost a good customer and 24000 a year now u hav a good day bet uk
jenny
20 January 2023
Comment from uk.trustpilot.com
Do not use!!!Disgusting company, lie say they are gonna give you a bonus and they dont!!???Is this company even regulated in the UK?
anthony smith
15 January 2023
Comment from uk.trustpilot.com
MY MY Wow Bet uk you do get some wonderful reviews dont you. Like i have said on previous e-mails the only way to stop these thieving bandits is to spread the word people -get them shut down .You see when these scumbags take your money and dont ask for verivacation then want it when you win they are breaking the law ( even then they dont pay you out) There is no point going to the gamming commision ,they all pee in the same pot .ALL WE CAN DO PEOPLE IS SPREAD THE WORD .GO ON ALL SOCIAL MEDIA ALL WORK FORUMS ALL UNION FORUMS LET EVERYBODY KNOW THAT BET UK WILL RIP YOU OFF YA HARD EARNED AND THINK THEY CAN GET AWAY WITH IT -LETS NOT LET THAT HAPPEN PEOPLE
Ss
14 January 2023
Comment from uk.trustpilot.com
The worst betting site ever ?? please stay away ! Theyre very quick to take your money but when I won and wanted to withdraw its taken 3 months to get my money . And then they only gave me 50% of my winnings a complete scam. Customer services replying upto 5 days after sending emails . Worst experience Ive ever had I would never go back to this awful betting site complete shambles.
RC
14 January 2023
Comment from uk.trustpilot.com
how many emails do i need to send? what a jokeyou have not replied to a single one- why have email address when u dont replydont ask me to reach out to you. I have been trying for 2 weeks
Neal Turner
14 January 2023
Comment from uk.trustpilot.com
Limited to just a few pounds bets after just a few wins. Not a serious bookmaker.
Gabriel
12 January 2023
Comment from uk.trustpilot.com
I accidentally locked myself out my account. Totally my fault and Lucija was great and sorted it out. My promotional free bets had also expired and she reinstated them for me which was very generous
John McNamara
12 January 2023
Comment from uk.trustpilot.com
I have only had my account for a couple of weeks. My stakes were severely restricted for an unexplained reason (I wan't winning any money from them) & their C.S. department insisted that there were no account level restrictions in place in spite of it being very obvious. Do not expect honesty or transparency from this company, but expect lots of generic Copy / Paste irrelevant responses.
William Isaacs
12 January 2023
Comment from uk.trustpilot.com
I have provided all documents to bet u.k .again they have moved the goalposts .they now ask me for letter from bank to prove ownership of card .bank have said never heard of this .only give me a statement from machine were do i go from here .absolute svam trying to get my winnings .avpid this website .take money ok.
David Pickles
11 January 2023
Comment from uk.trustpilot.com
I echo the previous comments. I spoke to Victoria on live chat when bonus didn't credit. She claimed it was not on my account, despite me looking at it. Then she said denying the bonus was part of their policy and responsibility towards me as a customer Then pushed it to relevant department who instantly hit me with bank account and card verification (meaning I couldn't immediately withdraw my balance) because I said I was taking my business elsewhere. All quotes are approximate because despite requesting a transcript of the live chat, it was not sent.
Johnny
11 January 2023
Comment from uk.trustpilot.com
Ban for winning and being a good gambler had a nice chat on the phone with Simon piece of shiiiite wont say it to my face just emailed to ban me from all their related websites ie leovegas and coAVOID this site and sisters site
David
11 January 2023
Comment from uk.trustpilot.com
Shocking bookie.....avoid at all costs. Continually kept moving the goal posts and every time I provided the documents they had requested a few days later they would then ask for something else. Having finally got my money I will never be using them again.
Ben
10 January 2023
Comment from uk.trustpilot.com
This company wont let me withdraw my balance. It claims to require a copy of my bank statement for verification via third-party I have never heard of. No other bookmaker asks for this; its plainly a tactic to obstruct customers who want to withdraw their money.
James
10 January 2023
Comment from uk.trustpilot.com
How many times do I need to contact you to get a reply
Dylan Thompson
10 January 2023
Comment from uk.trustpilot.com
Refused point blank to action a withdrawal claiming technical issues and non compatibility with Natwest accounts. They can take the money, but when you win they refuse to payout. Fraudulent company, bad experience, avoid this company at all cost.
JJT
09 January 2023
Comment from uk.trustpilot.com
Poor poor firm. AVOID USING THIS POOR EXCUSE FOR A GAMING SITE. Extremely late in settling bets even when they are so straightforward. Massive long wait in the chat queue who are also useless. No bonuses, no customer care. Oh and randomy out of nowhere they decide to block your access temporarily for 45 mins for no reason at all. What a sh#t sh#t firm. AVOID USING!!!!
Tony
09 January 2023
Comment from uk.trustpilot.com
No problems withdrawing money, I know others have issues, but I can only report my own experience
anthony smith
09 January 2023
Comment from uk.trustpilot.com
PAUL FROM BET UK STARTS-I HOPE THIS E-MAIL FINDS YOU WELL ( MUST BE A SHAWSHANK FAN )YOUR ACCOUNT HAS BEEN SUSPENDED DUE TO A BREACH OF PROHIBITED PRACTICES AS OUTLINED IN OUR T/C ( THATS BETTING ON THE WORLD CUP TO YOU AND ME ) AS OUT LINED WHEN YOU SIGN UP . WELL PAUL UK ME AND OUR KID THOUGHT WE WOULD HAVE A BIT OF FUN ON THE WORLD CUP AND HAVE A TENNER EACH TO DO SO PROBABLY LOSE ( YOU GETTING MY DRIFT ) BUT HEY HO WE WON 70 .THIS IS WERE THE FUN STARTS WE THEN HAD TO PROVE ALL ID WHICH WE DIDNT HAVE TO DO WHEN SIGNED UP WE DID ALL THAT AND THEN YOUR SCUMMY COMPANY REFUSE TO PAY .WELL PAUL UK ARE YOU GETTING MY DRIFT? OR AM I BEEN OBTUSE
JAMES
07 January 2023
Comment from uk.trustpilot.com
This is a site that is disgraceful. The process to get your winnings is nothing short of shambolic and what i would describe as very dodgy. This is the only site in the whole of the UK who requires your full bank card photo along with your bank statement. This is not right, and I would advise everyone against using them.
anthony smith
06 January 2023
Comment from uk.trustpilot.com
WELL YOUR RESPONE TO OUR LITTLE WINWE HAVVE SUSPENDED YOUR ACCOUNTTHIS IS FROM THE WORLD CUP ONLYWITH NO OTHER BETSA 60 PROFITREFUNDED THE INITIAL 19AND ACCOUNT CLOSEDRight bet UK i will do everything in my little power to expose you for what you areA SCUMMY BETTING SITEALL SOCIAL MEDIA PLTFORMS DAILYALL CONTACTS WITHIN THE INDUSTRY IM INVOLVEDEVERYONE I CAN POSSIBLY SPREAD THE WORD TO I WILLYOU NEED TO BE OSTRICHH SIZED (HEHE ) DONT KNOW THAT WORDANYWAY EVERYONE WILL KNOW WHAT SCUMBAGS YOU ARE AND NO ONE IN THE WORDS OF PETER KAYSHOULD TOUCH YOU WITH A BARGEPOLEIF THEY ENJOY A FLUTTERAND EXPECT TO GET PAIDIF THEY HAPPEN TO WINILL PUT THESE MESSAGES ON OFTEN
Maria
06 January 2023
Comment from uk.trustpilot.com
This Company refused to refund our winnings of 51 based on my wife and I having a joint email account. They were happy to use the same account to set things up, but not to pay us back. As per other comments AVOID THEM AT ALL COSTS. THEY ARE A DISGRACE AND WILL STEAL YOUR MONEY IF THEY CAN GET AWAY WITH IT.
customer
06 January 2023
Comment from uk.trustpilot.com
the worst website they suspended my accont and take all my money total 1770 pound now I m fighting with them to hope to give me my money back WITH IBAS
c a
03 January 2023
Comment from uk.trustpilot.com
Excellent bonuses, (esp the World Cup bonus) and, once verification complete and a direct payment method set up, fast withdrawals. Seems to also be a good range of ongoing bonuses, and the range of markets and competitiveness of prices just right for me.
Paul Cox
14 February 2023
Comment from uk.trustpilot.com
Disappointing, wouldn't recommend. Plenty of other bookmakers out there offering a far better quality service and experience.
Disappointing, wouldn’t recommend. Plenty of other bookmakers out there offering a far better quality service and experience.