BetUK PLAYER REVIEWS(869)

LA
09 March 2023
Comment from uk.trustpilot.com
This company cannot be trusted. Settled a winning bet as a loser and refused to do the honourable thing and correct their mistake, don't honour their offers and free bets and every single live chat agent I've spoken to has been a waste of time, unknowledgeable and unprofessional. Very annoying and frustrating.

Andrew Debenham
09 March 2023
Comment from uk.trustpilot.com
Unbelievable! Can't get any sensible answers from live chat. It's either a badly programmed machine or someone who doesn't understand English! Couldn't even open an account! Just as well looking at terrible reviews. This site needs closing down!!

rowan
09 March 2023
Comment from uk.trustpilot.com
the casino esp the evolution BJ is the worst I ever seendealer never busts, you cant win...its disgusting. player always gets 15 dealer either 20 or 21. Absolutely shameful,. have reported to the Gambling Commission you can deal with them. Dont mind losing but wont be taken for a mug 99 payout dont make me laughthey also never give you any free bets for playing. Avoid this joke of a company

James Fennessey
08 March 2023
Comment from uk.trustpilot.com
Awful company. Poor customer service. Was told cannot talk to them by phone! Took 2 weeks of numerous emails to get my money they owed me.

JJ
07 March 2023
Comment from uk.trustpilot.com
okay at 1st lots of free bets and fast withdrawalsnow after a few months no free bets and have to go on live chat to get my withdrawals processedthey even argued with me on chat about a 3 free horse bet LOL

E,s,R
07 March 2023
Comment from uk.trustpilot.com
Alright at first when you joinYou get free bets and your money is paid straight back. Now after a few months. No free bets at all, emails take forever to reply to and money takes a few days to hit your accountAlso their casino is rancid. The bad reviews are warranted

Ray
07 March 2023
Comment from uk.trustpilot.com
I have over 1000 in my account and last Friday was asked to send over proof of ID, proof of address and a copy of the card used for the account...all approved immediately by the system BetUK use. I am still waiting for the account to be unfrozen and all I get is robotic answers from their online chat and email service. Being treated like absolute crap ...

allan brown
05 March 2023
Comment from uk.trustpilot.com
You are not going to get your money out. Your withdrawals will be denied and your money sent to your account again. You will go round in circles trying to withdrawal through PayPal RBS and instant transfer. They have no intention of giving you your money

peregrine100
04 March 2023
Comment from uk.trustpilot.com
Brilliant offers, exceptionally quick withdrawals. Great choice of sports on a user friendly website.

JJ
03 March 2023
Comment from uk.trustpilot.com
absolutely rottenstaff on live chat just copy and pastehow do they get a licence? edit oh what a surprise they are part of leovegas that explains it all....never again

anthony smith
03 March 2023
Comment from uk.trustpilot.com
VERIFICATIONTHATS A GOOD WORD AINT IT BET UKGAMBLING COMMISION QUOTESA BOOKMAKER SHOULD NOT ASK FOR IT IF THEY DO NOT ASK FOR IT WHEN DEPOSITINGWHAT A SHOWER OF SH----TT YOU AREYA POST A COUPLE OF PHONY POSTSBUT THE DAILY POSTS OF YOUR SITE TELL THE WHOLE TRUTH EVERY COMPLAINT THE SAMETHEY JUST WILL NOT PAY OUTTHE FEW WINNERS THEY HAVEUTTER TRASHAVOID THESE SCUMBAGS AT ALL COST

DISGRUNTLED
02 March 2023
Comment from uk.trustpilot.com
You can't be serious with your evo blackjackDealer 21 21 21 20 20 21 19 20 21Then twice get 11 and double down get an ace and dealer hits on 16 twice to beat me both times hahahaha . I understand variance but not cards like thatThat's not random. It's a disgrace. Get in the bin. The Gambling commission need to take a look at it. The RTP is not correctThey really are as bad as others have said

Barry Morse
01 March 2023
Comment from uk.trustpilot.com
After an initial problem with my Debit Card partly Nat Wests fault (Take note they will allow payment in but not a withdrawal) the account is up and running well. Great weekly bonus. Would have given five star but withdrawal is two days which was initially nerve wracking as l thought that this site was a scam which it clearly is not. Don't know about other reviews but mine is genuine. Thankyou.

michael c
01 March 2023
Comment from uk.trustpilot.com
Bet uk will not let u cash out, let you lose, be when u want to withdraw winnings. will ask u to verify your account. I uploaded driving licence as id wouldn't take it, then says i have run out of times i can upload it, try other form of id. Don't have anything else. Think i have been scamed

Mr Paul Waters
27 February 2023
Comment from uk.trustpilot.com
Really enjoy betting with Bet U.K. Good offers, easy site to follow.

John Daltons
27 February 2023
Comment from uk.trustpilot.com
Excellent games, sports and fast withdrawals. What more can you ask for ?

anthony smith
26 February 2023
Comment from uk.trustpilot.com
HOW DO YOU GET AWAY WITH ITBET UK HOW ARE YOU GETTING AWAY WITH IT ?YOU DONT PAY ANYBODY OUT WHO WINS DO YAEVERYONE HAS SAME STORY AS ME-DONT PAYEVERY REVIEW SAYS THE SAME THINGSCUMBAGSFRAUDSTERSSCAMMERSLOL YOU DO THROW THE ODD PHONY REVIEW IN AVOID AVOID AVOID AVOID AVOIDYOU WILL NOT GET PAID OUT IF YOU HAPPEN TO WIN

Nicholas Harris
25 February 2023
Comment from uk.trustpilot.com
DO NOT USE THIS COMPANY THEY ARE SCAMMERS AND A FRAUDULENT OPERATION!!!!! YOU WILL NOT GET PAID OUT A PENNY, SPREAD THE WORD THEY ARE SCUM AND THE GAMBLING COMMISSION AND ECOGRA ARE IN ON THE SCAM I HAVE EMAILS TO PROVE. STS BET ARE THE SAME BEWARE PEOPLE!!!!

gerald wilkinson
24 February 2023
Comment from uk.trustpilot.com
worst bookmakers ever people need to keep away from these take your money and make it as hard as possible to pay you your winnings back in your bank

Mr Ingham
23 February 2023
Comment from uk.trustpilot.com
Terrible, terrible company. Had no issues when depositing money or spending the money on their website. As soon as I have requested to withdraw funds back to the card they accepted money from they then have delayed, asked me to confirm my identity. I have done so but they are then insisting on me to confirm my identity again and not providing money owed. DO NOT USE unless you only want to waste money on them

anthony smith
17 February 2023
Comment from uk.trustpilot.com
LMFAOALIX GUESS WHAT WE WAS ONE OF THE LUCKY WINNERS LIKE YOUGUESS WHAT WE HAD THE SAME EXPERIENCEAFTER JUMPING THOUGH ALL THERE HOOPS KEPT THE 69 WINNINGS AND REFUNDED OUR DEPOSITWE ONLY BET ON THE WORLD CUPWHAT TOTAL SCUMBAGS THIS SITE ISTHEY ARE A DISGRACE TO THE BETTING INDUSTRYLIKE ME ALIX ALL YOU CAN DO IS SPREAD THE WORD AS MUCH AS YOU CAN -EVERY MEDIA PLATFORM EVERTHING LETS GET THE SCUMBAGS SHUTDOWN PLEASE PLEASE PLEASE DO NOT BET WITH THIS UTTER SHOWER OF POO IF YOU VALUE YOUR MONEYA DISGRACE TO THE BETTING INDUSTRY

Jack
17 February 2023
Comment from uk.trustpilot.com
Your evolution blackjack is ridiculous. Lost count how many times I got 21 and dealer beats me with a blackjackI get you have a house edge but it's absolutely ridiculous. I won't be wasting my time again with you lot. Is it even properly regulated. The dealer never busts.. What a tinpot companyDon't bother with the copy paste reply

hayley
16 February 2023
Comment from uk.trustpilot.com
APPALLING..This is my first review and its a shame it has to be negative but this bookmaker is so incompetent.Live chat takes forever, it is terrible, there are always issues crediting free bets and then when spending hours on live chat a free bet disappears when they add one, it is insane.I also do not lie it when they offer price boosts on horses, this is very dishonest.You may wonder why it is dishonest.. well the odds are not actually being boosted.I have witnessed it so so many times as i normally have the site open on race meetings and individual races and i have literally been looking at the screen when the letters P.B appear as a price boost except the price hasn't altered.This should not be allowed, if a supermarket offered all customers half price groceries and customers visited the supermarket to find there is nothing half price there would be an uproar so how can a bookmaker get away with this.. its the same thing.There will be bettors that see price boosts and bet just because its a priceboost when infact the price hasnt changed in over 2 hours.. its disgraceful.I would advise bettors to go elsewhere , terrible untrustworthy site

Jammy Dodge
16 February 2023
Comment from uk.trustpilot.com
I believe 2 days to process withdrawals and a further 5 days for it to reach my bank account is ridiculous. Most can do it in under 24hours. Either get more staff or speed up the process.

Paul Cox
14 February 2023
Comment from uk.trustpilot.com
Disappointing, wouldn't recommend. Plenty of other bookmakers out there offering a far better quality service and experience.

abdelaziz
14 February 2023
Comment from uk.trustpilot.com
absolute joke of a company they are fine when you deposit but if you try and withdraw they do anything possible to stop you getting your money over 20 times sent documents in to be refused now they changing again what they want , they will try and steal money anyway they can would give them 0 stars if i could , they should be charged with fraud but the gambling commission is almost useless so get away with it

Jack
13 February 2023
Comment from uk.trustpilot.com
Been unable to sign into my account for 2weeks, have money in the account that I need. Live chat cant help, sent loads of emails and still no help.I just want my money out of the account then you can close it.

anthony smith
13 February 2023
Comment from uk.trustpilot.com
lmfao WHAT WONDERFULREVIEWSSO YOUR SORRY TO HEAR ABOUT THE EXPERIENCEPEOPLE THE SSCAMMERS BET UK DO NOT PAY YOU OUT IF YOU HAPPEN TO WINDO YOU GET THAT -THEY DO NOT PAY YOU OUT IF YOU -DOHHH WERE SORRY TO HEAR ABOUT YOUR EXPERIENCE LOLOLOLOLLO.OWHAT A BUNCH OF CORRUPT JOKKERSAVOOID AVOID AVOID AVOID AVPID

Ryan
12 February 2023
Comment from uk.trustpilot.com
Sent you emails Wednesday and Thursday about bet queries. It's now Sunday and not a peep back. Not impressed I'm hardly going to open an account when you can't do something basic as return a simple emailReading the other reviews I think I dodged a bullet anyways

NICHOLAS LEAPMAN
12 February 2023
Comment from uk.trustpilot.com
Very poor customer service. Did not reply to an email I sent them and the live chat is a joke, it is ridiculously slow and does not solve any issues.

Drazzic
11 February 2023
Comment from uk.trustpilot.com
Can't believe how bad this company are.I was told my new account was active on the Saturday, made a couple of bets and they closed it on the Monday after only a couple of days!I didn't even have a chance to use my free bets

Gfozz
11 February 2023
Comment from uk.trustpilot.com
Signed up.. Was ready to deposit my money. They asked to verify my identity. So I sent them my driving licence pic which they refused for no reason. Then I submitted 4 different proof of addresses which they rejected on all of them.Spent 4 hours trying to verify. Told them to close my account. Joke of a company

anthony smith
08 February 2023
Comment from uk.trustpilot.com
PLEASE PLEASE PLEASEITS BEING 2 MONTHS SINCE THE WORLD CUP FINISHED .BET UK HAVE STILL NOT PAID THE PALTRY 60 PROFIT WE MADE DURING THE WORLD CUP .PAID THE 19 BACK TO ACCOUNT (AMAZED THEY DID THAT AFTER READING YOUR 1 STAR REVIEWS )AND CLOSED THE ACCOUNT EVEN JUMPING THROUGH EVERY HOOP THEY PUT IN FRONT OF US .SPREAD THE WORD PEOPLE DO NOT LET THE SCUMBAGS BET UK STAY IN BUSINESS AVOID AVOID AVOID

Paul
08 February 2023
Comment from uk.trustpilot.com
Can only says positive reviews for Bet Uk only new to them but had decent win payout via PayPal within 1 customer service good.

TF
07 February 2023
Comment from uk.trustpilot.com
The absolute state of their online casino. Talk about never being able to win. Garbage

Paul Lord Bootle Newton
07 February 2023
Comment from uk.trustpilot.com
Absolute gargbage company! The site is crap; the numbskulls on the chat are the usual automaton time wasters; the 'Welcome bonus' of 30 didn't Materialiser, despite putting money into the account, and placing bets, and the useless bellends haven't bothered to reply to my email enquiry. Utter rubbish-avoid at all costs!

Muddy
07 February 2023
Comment from uk.trustpilot.com
Withdrew some winnings very quick & efficient.Good odds on football & Racing.

pino anastasia
07 February 2023
Comment from uk.trustpilot.com
This is the reply i get from BET UK Hi PinoThanks for leaving a review! Regarding these queries, we kindly ask you to reach out to our support at BET UK and they will help you with any issues!Thanks again!Bet UKWELL I DID AND ALL THEYBSAID IS A LOAD OF RUBISH WE DONT OFFER CASH OUT ON SELECTED GAMES , well i had another accumulate r running at the same time only that it had 3 teams loosing and that had a cash out , so your talking Rubish

colin bain
06 February 2023
Comment from uk.trustpilot.com
So a few of us bet Lakaku to make 1 foul with various bet builders. Most of us got our bets up some 4 or 5 selections but they voided Lakaku AND the whole bet.This is totally wrong, not in their rules about the voiding if a player plays in the game at all ( he was a sub)They they withdraw their link re void bets on their websiteAVOID these crooks.

Bernadette Black
05 February 2023
Comment from uk.trustpilot.com
Absolutely crap betting site, major problems getting money out, customer service is rubbish you can spend 20 mins on and no satisfaction. Avoid at all costs.

pino anastasia
05 February 2023
Comment from uk.trustpilot.com
STAY AWAY FROM THIS SITE !!! ROBBING YOU MONEY !!! I placed an 11 team accumulator on football for 4.78 , every team was winning up till the 90th minute without a cash out right through and when some my teams were winning 1-0 , well keeping an eye on the bet thinking there should be a cash out and wasnt one of my teams conceded in the last second and lost ? everything so when I approached the chat support they said i was guaranteed cash out in some accumulator which that is Bstds as i had another accumulator running and that had a cash out ,,, THIEVING BAstds IVE LEFT AND NEVER RETURN

Bernadette Black
03 February 2023
Comment from uk.trustpilot.com
Contacted this crowd twice regarding withdrawal and no emails back. Have waited 5 working days and still nothing. Don't use this company, I am at present dealing with the regulators regarding my withdrawal.

Kevin
03 February 2023
Comment from uk.trustpilot.com
I've been using online slots for a while now. Some are so bad like paddy power, bad returns. Some are good like grovsner casino, fast payouts but weird deposit system now with a rolling 30 day deposit maximum. But this site seems great. Ok games and my first win of 700 was paid out within a couple of days and didn't have to send paperwork. Great stuff

Kevin Warwick
01 February 2023
Comment from uk.trustpilot.com
Really poor. From identification to place promotion bets. Clunky at best. Generally hard work. Bet limits of 8 pound but promo bet offers of 15. Not good

Nicholas Harris
01 February 2023
Comment from uk.trustpilot.com
Do not use these company you will not get paid same as sts bet. bet uk are scammers an fraudulent company beware !!!

Mircea Bostan
29 January 2023
Comment from uk.trustpilot.com
Website let you play just casino and not showing any football games to bet on

John Abbott
29 January 2023
Comment from uk.trustpilot.com
Deposited 120.00 on 21st December 2022.I had a 40/1 winner soon after I opened the account.I had other small winners too but no bigger than 17/2. I have made a small profit of 136.98 since opening the account in 5 weeksSince the early few days I have a problem betting 10.00 which is usully my max. bet and it gets refered nearly all the time for approval. The last few days they have offered me only a few pence on my selections when I've asked for 10 or even less.

john barlow
27 January 2023
Comment from uk.trustpilot.com
I was under the impression that they were best odds guaranteed on all uk and Irish horse racing but they are not.I backed a horse at 16-1 early price it won at 28-1 but they settled the bet at 16-1 I withdrew all the money in my account with them and closed my account.I will keep to the tried and tested bookies in future who are best odds guaranteed .Most of their competitors are much more generous.Steer clear of this cowboy company.

Alexsandar
25 January 2023
Comment from uk.trustpilot.com
cant load the website, cant load the app, cant load any markets i deposited and i withdrawed my money without any bets.
Monika share
09 March 2023
Comment from uk.trustpilot.com
Thanks so much for processing my withdrawal so quickly. After my initial account opening and deposit, I wasn't able to access the BetUk app due to a fault which said " location issue's and my " location couldn't be verified". Maybe it was just my old phone. So sadly I couldn't place any bets or use any of the welcome offer free bets that you gave me. I'd heard so good things about BetUk from friends and relatives, but must admit I was a bit worried that I wouldn't get my deposit back because I hadn't placed any bets. Obviously I need not have worried. I'm a bit disappointed that I couldn't join BetUk, but as I said, it's probably my old phone, even though it seems ok for most things.Anyway, thanks again. Much appreciated. Kind regards. Monika
Thanks so much for processing my withdrawal so quickly. After my initial account opening and deposit, I wasn’t able to access the BetUk app due to a fault which said ” location issue’s and my ” location couldn’t be verified”. Maybe it was just my old phone. So sadly I couldn’t place any bets or use any of the welcome offer free bets that you gave me. I’d heard so good things about BetUk from friends and relatives, but must admit I was a bit worried that I wouldn’t get my deposit back because I hadn’t placed any bets. Obviously I need not have worried. I’m a bit disappointed that I couldn’t join BetUk, but as I said, it’s probably my old phone, even though it seems ok for most things.Anyway, thanks again. Much appreciated. Kind regards. Monika