BetUK PLAYER REVIEWS(856)
Sav Kk
13 October 2022
Comment from uk.trustpilot.com
My revolut card doesnt have my name on the virtual card. I gave them the bank statement with my name, my account number and the card number, they then refused my card verification due to lacking the expiry date of my virtual on the bank statement. WHICH THE HELL BANK STATEMENT WOULD HAVE THE EXPIRY DATE OF YOUR VIRTUAL CARD? I then upload my virtual card photo taken from my other device. They said it is not accepted since it is not a screenshot! I told them the banking app doesn't allow me to screenshot, they said it is the UK gov regulation! They just have so many excuses stopping you from withdrawing my money out from the betting account! Beside this bad review, which financial department can I report for this unlawful action?
My revolut card doesnt have my name on the virtual card. I gave them the bank statement with my name, my account number and the card number, they then refused my card verification due to lacking the expiry date of my virtual on the bank statement. WHICH THE HELL BANK STATEMENT WOULD HAVE THE EXPIRY DATE OF YOUR VIRTUAL CARD? I then upload my virtual card photo taken from my other device. They said it is not accepted since it is not a screenshot! I told them the banking app doesn’t allow me to screenshot, they said it is the UK gov regulation! They just have so many excuses stopping you from withdrawing my money out from the betting account! Beside this bad review, which financial department can I report for this unlawful action?
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Jag
09 October 2022
Comment from uk.trustpilot.com
Horrible betting company and the customer service is shocking. Spoke to Sunny who was useless. Tried to deposit with a new card and they said to do so I had to get my old card (that expired 7 months ago) sent to the bank and returned with a letter/stamp from the bank to prove proof of ownership. How can I do this with a card 7 months old ? Was on live chat for over an hour. Horrible company, terrible service. Cant stress this enough to not use this disgraceful company.
Horrible betting company and the customer service is shocking. Spoke to Sunny who was useless. Tried to deposit with a new card and they said to do so I had to get my old card (that expired 7 months ago) sent to the bank and returned with a letter/stamp from the bank to prove proof of ownership. How can I do this with a card 7 months old ? Was on live chat for over an hour. Horrible company, terrible service. Cant stress this enough to not use this disgraceful company.
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Mr Bill Whatley
09 October 2022
Comment from uk.trustpilot.com
I had a few problems to begin with but a lady called Diana took on my case and helped me through the process with a thoroughly professional approach and as I am a older person who is not tech savvy I needed that help
I had a few problems to begin with but a lady called Diana took on my case and helped me through the process with a thoroughly professional approach and as I am a older person who is not tech savvy I needed that help
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Brian
07 October 2022
Comment from uk.trustpilot.com
Several deposits, losing. Now I can't place a 25p e/w trixie on the nags, nor use my outstanding "free bets", as they keep getting rejected. Avoid at all costs, wish I'd read the previous reviews. Imagine being the poor fella sat there rejecting these bets, can't be a nice place to work.
Several deposits, losing. Now I can’t place a 25p e/w trixie on the nags, nor use my outstanding “free bets”, as they keep getting rejected. Avoid at all costs, wish I’d read the previous reviews. Imagine being the poor fella sat there rejecting these bets, can’t be a nice place to work.
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Sileath1
28 September 2022
Comment from uk.trustpilot.com
Definitely stay away from this company!!!!!Bet uk are an insult to the uk.. They take your deposit money so quickly. Yet hate paying you when you win.. I have uploaded all my documents countless times. To be exact over ten times. And the card I deposited with apparently and suddenly does not exist.. DO YOURSELF A FAVOUR AND GO TO A DECNT COMPANY !!!!!!!!!
Definitely stay away from this company!!!!!Bet uk are an insult to the uk.. They take your deposit money so quickly. Yet hate paying you when you win.. I have uploaded all my documents countless times. To be exact over ten times. And the card I deposited with apparently and suddenly does not exist.. DO YOURSELF A FAVOUR AND GO TO A DECNT COMPANY !!!!!!!!!
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Philip
14 October 2022
Comment from uk.trustpilot.com
Shambles of a company !! My partner has been trying to withdraw funds for weeks. All they keep asking for is for proof of ownership for an expired debit card. She went to the bank got a stamped statement showing a deposit was made with that card to BET UK and still no further forward. AVOID THIS COMPANY AT ALL COSTS !! happy to take your money but dont want to pay out.
Shambles of a company !! My partner has been trying to withdraw funds for weeks. All they keep asking for is for proof of ownership for an expired debit card. She went to the bank got a stamped statement showing a deposit was made with that card to BET UK and still no further forward. AVOID THIS COMPANY AT ALL COSTS !! happy to take your money but dont want to pay out.