BetUK Review

Absolutely dont use this site !! Im afraid betuk are like lots of new bookmakers they happily take your money but wait till you try and get it out ! I won a poxy 50 quid tried for two weeks to withdraw.. finally I gave up put it all on a bet and when it lost closes my account.. third account Ive closed lately and I wont be opening any new ones at all whats the point they never pay out !!! Il happily stick with bet365 hills Ladbrokes corals etc no problems with them lot anyway they wont last long like the other robbers

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Unbelievable incompetence. Uploaded docs as required, got an email saying all good. Couldn’t log into account as it kept saying I needed to be verified. spoke to 3 chat advisors who all told me it was fine and it would be updated shortly etc. Logged on again and it says the link to verify my documents have expired. The last one I spoke to agreed with me that it would be fair to share this experience with Trust Pilot and so I have. (06:02:40) Chrisok, I’ll check back in a couple of days, tell me, if this still isn’t resolved do you think it would be fair to post this experience on trust pilot ?(06:04:27) AmyGreat! Thank you Chris.And I would say it was fair, but only if you would leave a good review if the issue is solved :)Sorry Amy, it wasn’t resolved

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Easy to deposit, a complete nightmare to try and withdraw. Sort it out!!!!

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Absolutely rubbish. Had to upload 12 documents to make a withdrawal. Told me couldn’t send it to my card so needed to make a deposit via instant banking so I could withdraw. Did this then they refused the withdrawal and asked for more documents! Don’t trust yhem at all.Don’t you think 39% of reviews giving you 1 star is telling you something ?????????

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Joined the site then few days later they restricted my accounts. Only after around 4/5 bets !

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Really doggy company, they try all they can to stop your withdraw!For withdraw my remaining fund they asked me to provide bank statement and photo of the BOTH SIDE of my card! I told them it’s not reasonable to share the photo of the back of the card because it’s disclosing the security pin but they just said everyone does it. I am trying to raise this to their regulator as this is so unacceptable.

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PLEASE READ ALL THE REVIEWS ON HERE AND BET ELSEWHERE, BETUK DO NOT LET YOU WITHDRAW YOUR FUNDS. They do not let you withdraw any funds. Quite happily let you deposit but as soon as you try to withdraw any funds the issues start. They should be fined by the gambling commission under the social responsibility act. This will be next step if not resolved swiftly, to contact the gambling commission to ask why they let me bet freely with no questions asked then when it came to withdrawing funds they simply don’t allow it.UPDATEAfter a few emails back and forth, Betuk did eventually let me withdraw my funds, there for I retract my above review. They did however make me send a photo of my bank card to them, something I don’t think should be asked for online. They can easily do this with driving licensce etc Over all not a great experience but they will eventually pay out. It is stressful though and they can make it easier if they wanted to despite what they will say about it being normal procedure etc It is a shame as their website is fine. If they just made it as easy to withdraw as they do to deposit or do the checks before you deposit, not when you go to withdraw funds, they would probably get/have more happy customers.

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Just won a bit of money and thought they would be a pain to withdraw but it was in my account within the hour. thanks

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People please dont use this site this is my second review they like taking your money but dont like paying winnings i have a lot off emails and screen shots to prove they have closed my account and wont pay winnings because i used a joint account to deposit money i would stay away from bet uk and leovegas group really are a bad company

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I have had an account with Bet UK for around 2 months. In this time I have gradually seen the amounts they are prepared to take on a bet dwindle to virtually nothing. They are supposed to be a bookmaker for gods sake. I have made a profit whilst with them but nothing amazing. I would honestly be embarrassed to call myself a bookie if refusing to take bets. Betfair exchange on the other hand, never had a problem placing a bet.

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Some piece of bottom feeding garbage hacked my gmail and been making fake gambling accounts and this site seems to fail to close this fraudulent account

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I joined BetUK earlier this year after finding it really difficult to reactivate an old account I had with another bookie. So far it has been brilliant. I don’t bet huge amounts and mostly bet on football and horses. BetUK has great odds, better than most, if not all other bookies. Would I recommend BetUK? 100% I would.

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Absolute shambles of a company. Had account opened a couple of days during which time numerous bets were placed and several deposits and withdrawals processed, then all of a sudden account suspended.Live chat just told me to wait and after 72 hours I received an email asking for affordability documents. Responded same day and still no response after 10 days. Account still suspended, customer service refuse to speak to me and still money held by Betuk. In this time I have signed to another another bookmaker who asked for same information, and verified within a few hours with no suspension to the account.Avoid at all costs, I just wish I saw these reviews first.Edit to reply to Betuk’s standard reply:- I’m fully aware of the requirements. All other bookmakers are able to verify information within hours, without suspending accounts. You have taken 3 weeks and I still have not got a reply. Just extremely poor and underhand tactics. Seems to be the common thread that this only happens to profitable players

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Shambles of a company !! My partner has been trying to withdraw funds for weeks. All they keep asking for is for proof of ownership for an expired debit card. She went to the bank got a stamped statement showing a deposit was made with that card to BET UK and still no further forward. AVOID THIS COMPANY AT ALL COSTS !! happy to take your money but dont want to pay out.

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My revolut card doesnt have my name on the virtual card. I gave them the bank statement with my name, my account number and the card number, they then refused my card verification due to lacking the expiry date of my virtual on the bank statement. WHICH THE HELL BANK STATEMENT WOULD HAVE THE EXPIRY DATE OF YOUR VIRTUAL CARD? I then upload my virtual card photo taken from my other device. They said it is not accepted since it is not a screenshot! I told them the banking app doesn’t allow me to screenshot, they said it is the UK gov regulation! They just have so many excuses stopping you from withdrawing my money out from the betting account! Beside this bad review, which financial department can I report for this unlawful action?

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Horrible betting company and the customer service is shocking. Spoke to Sunny who was useless. Tried to deposit with a new card and they said to do so I had to get my old card (that expired 7 months ago) sent to the bank and returned with a letter/stamp from the bank to prove proof of ownership. How can I do this with a card 7 months old ? Was on live chat for over an hour. Horrible company, terrible service. Cant stress this enough to not use this disgraceful company.

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I had a few problems to begin with but a lady called Diana took on my case and helped me through the process with a thoroughly professional approach and as I am a older person who is not tech savvy I needed that help

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Several deposits, losing. Now I can’t place a 25p e/w trixie on the nags, nor use my outstanding “free bets”, as they keep getting rejected. Avoid at all costs, wish I’d read the previous reviews. Imagine being the poor fella sat there rejecting these bets, can’t be a nice place to work.

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Definitely stay away from this company!!!!!Bet uk are an insult to the uk.. They take your deposit money so quickly. Yet hate paying you when you win.. I have uploaded all my documents countless times. To be exact over ten times. And the card I deposited with apparently and suddenly does not exist.. DO YOURSELF A FAVOUR AND GO TO A DECNT COMPANY !!!!!!!!!

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