BetUK PLAYER REVIEWS(869)

ROGER
03 October 2023
Comment from uk.trustpilot.com
Great choice of betting mediums from sports through to casino games and many popular slots.Depositing very easy and the withdrawals are processed very speedily indeed.

Danny
02 October 2023
Comment from uk.trustpilot.com
Paid £10 deposit. This was the 1st online bookies I have ever used. Placed some random £1 EW bets and won about £40. They immediately flagged my account as suspicious and suspended it. They were kind enough to give me my £10 back. AVOID AVOID AVOID This site at all costs. Take your cash to a physical bookmakers instead.

Aditya
02 October 2023
Comment from uk.trustpilot.com
Fast withdrawls, take decent stakes, easie to navigate and Great site overall many options, for me so faar Absolutly nr 1 In UK

Customer
01 October 2023
Comment from uk.trustpilot.com
Be very very careful before you use this companyThey also refuse to let you escalate issues

Chris Wright
30 September 2023
Comment from uk.trustpilot.com
I would have rated this company -10 if it was available l opened an account in June depositing £30 from my bank account then found that I was unable to place a bet then thinking there was some problems I deposited another £30 via PayPal and still couldn't place a bet, then after accepting £60 I was asked to prove that I am really me by sending details of my bank account and PayPal account (which is something that I have been advised not to do) I managed to send my bank details but I have struggled to forward details of my PayPal account in fact I have tried unsuccessfully 11times , so now I am in a position where I can't place a bet and I can't get my money back. I strongly advise anyone thinking about opening an account with bet UK to forget about it and go to a reputable company instead I honestly can't believe how badly they treat their prospective customers.KEEP AWAY AT ALL COSTS

Belinda Burridge
30 September 2023
Comment from uk.trustpilot.com
Happy at all reviews i will now not deposit as verification should be done before depositing and they messaged me no documents needed at this stage..

MRJAMESPERRY
30 September 2023
Comment from uk.trustpilot.com
Easy to deposit and put your bets on and if you should be lucky enough to win withdrawals are very easy and into your bank or back on your card very quickly.

Jimmy
30 September 2023
Comment from uk.trustpilot.com
If you want to see how bad these are go onto live chat and ask if any free bets are available. You'll just get fobbed offYou won't get any. They treat customers like dirt. All the replies pretending they care are all for show

Christopher Underwood
29 September 2023
Comment from uk.trustpilot.com
Utterly horrendous. Don't deserve one star. They don't allow you to withdraw your funds. Say they are checking your account endlessly and will 'open an investigation' if you attempt to take your money out. Should be shut down by the gambling commission

John Ley
29 September 2023
Comment from uk.trustpilot.com
Bet UK are the worst betting site I have ever dealt with. I won £100 yesterday and they are now saying it will take up to FIVE DAYS to pay me. They even asked for a photo of my Visa card, both sides. I reluctantly provided that but they have still not paid me. DO NOT TOUCH THEM.

Lou
29 September 2023
Comment from uk.trustpilot.com
Never use this company. Stopped me better for no reason at all. Now gone to Bet365, very helpful with better odds.

Joyce Walden
29 September 2023
Comment from uk.trustpilot.com
In short won’t pay up. Bunch of con merchants. Worse betting company ever ever ever experienced. Not playing the jump hoop game with this lot. Couldn’t run a bath, no chance sharing bank details etc with this lot.

Tracy Devine
27 September 2023
Comment from uk.trustpilot.com
Tried to withdraw get told my account doesn't exist gonna take it further nothing but robbers!!!!

James Mews
26 September 2023
Comment from uk.trustpilot.com
Good site with previous races of horses shown when viewing a race.

Mr Joseph De Souza
26 September 2023
Comment from uk.trustpilot.com
Wrote an email to the company, received a stupid reply, avoid these jokers

Chloe baker
25 September 2023
Comment from uk.trustpilot.com
DO NOT USE!! I was depositing fine for 2 days and no problems then I won a bet and tried to withdraw, all of a sudden they’re asking for documents. This is in breach of license 17 in the gambling commission. It also states,’ A request made by a customer to withdraw funds from their account must not result in a requirement for additional information to be supplied as a condition of withdrawal if the licensee could have reasonably requested that information earlier.’I was betting for 2 days all fine and they could have reasonably requested within that time. But no they only request when I withdrew. This is unjust and honestly theft as they’ve allowed me to deposit all I want until I withdraw and it’s a problem. Honestly do not use BetUk it’s the worst I’ve ever used never had these problems before

Donal Smith
23 September 2023
Comment from uk.trustpilot.com
Very enjoyable and lots of games to choose from. Good bonuses and easy withdrawal. Highly recommended

Liza Richie
22 September 2023
Comment from uk.trustpilot.com
Spent £150 on fluffy favourites game literally nothing in return the odd £1 and one bonus spins (3 elephants) I’ve played other sites wagered £50 and won £500 please don’t waste your hard earned cash on this site it’s should be banned.

Clare
22 September 2023
Comment from uk.trustpilot.com
I would’ve left No Stars if Twas possible. This company are very dodgy. I joined up to obtain their Sign up offer of “Three free £10 bets” but because I won one of my first bets they closed my account due to “Suspicious behaviour” and I hadn’t used two of my three free bets that were promised. This betting firm isn’t legit and only likes losing customers

pa
21 September 2023
Comment from uk.trustpilot.com
You really are unbelievable and not in a good wayYou restricted my promos then told me there had been a genuine mistake and I was eligible to receive them again the following weekThen you restricted me again after just seven days!(This also happens with betmgm who is also owned by the same company)You didn't even have the good grace to tell me. I had to find out myself when trying to bet. Of course the dept who made this decision wouldn't explain why. God forbid they might talk to their customers paying their wagesRestrictions are bad enough, it's your company and you can do as you please but to keep messing me about like you've done really is unforgivable. You seemingly do as you please without any consequences. The way you treat customers is abysmal. Nice job BetUk/Leovegas.

Aurel Bagiu
21 September 2023
Comment from uk.trustpilot.com
Excellent Work on the way forward with the project uk bet

Dai
19 September 2023
Comment from uk.trustpilot.com
Shameful excuse for a bookmakerI notice that ignore bad feedback and only reply to 5 star reviewsNothing but aggro since I signed up. One thing after anotherStick to the big name books and don't bother with this type.

Nigel Ayton
18 September 2023
Comment from uk.trustpilot.com
On the 24th of August I placed a few horse racing bets at York.Bearing in mind I had placed bet before for a week or so.But on this occasion my selections came in and with one other selection on that evening I ended up with £1076 in my funds.When I tried to withdraw the company asked for verification docs which I sent ! But nearly 4 weeks later -No communication although I e-mail every day but nothing back .They are not getting away with this .THEFT is the word and they will be prosecuted.

Janet Thomas
17 September 2023
Comment from uk.trustpilot.com
Actually 0 would be better, all what people have written is TRUE BetUk are ROBBERS DO NOT PLACE ANY MONEY WITH THEM 😡😡😡

Ashley Coulter
17 September 2023
Comment from uk.trustpilot.com
After some time since logging in I was asked to verify, I have been trying to sort it today Lewis was fantastic all day, then unfortunately a rep called “Anita” was rude and failed to “locate my account” which had been located atleast 15 times the same day by Lewis without fail… will no longer bother!!

Rory
17 September 2023
Comment from uk.trustpilot.com
Worst betting website bar none!! - tried to expand the window to watch a race and got this;UnauthorizedUsage limits are breached.Absolutely ridiculous - support is non-existent and the mobile website is down on a regular basis!

Benjamin Tucker
17 September 2023
Comment from uk.trustpilot.com
As the same as below, another victim of their account locking after depositing money. They were more than happy to take my money, morning after placing my bets I woke up, couldn't log in, took days to respond. Resulting in it being impossible to cash-out etc. Asked for a photo of my passport which I done, now they want a proof of address. Sent a screenshot of my payslip over and they only take photos of paper and not of screenshots. I haven't had a phsyical proof of address letter in years. Guess they're just going to take my money....

Paul Bolton
15 September 2023
Comment from uk.trustpilot.com
Always had a good experience with BetUk.

Arun
14 September 2023
Comment from uk.trustpilot.com
Decent Experience I joined Betuk during the free bet promotion and it was all fast, paying out the free bets and all. But starting with it took a while as they kept asking for address proof. What I didn’t like is that after I placed my third bet, every time I log in, they kept signing me out saying account not verified. I will verify it once,(which itself is a hassle, as the chat was pretty slow to respond). Kept happening multiple times in the span of 3 days, before I decided not to waste my time on it anymore.

Paul Bradley
14 September 2023
Comment from uk.trustpilot.com
A handful of bets and already restricted. No winners and refused £10@ 14 1 anytime goalscorers. Standard e mail but nothing strange about my bets

Steve Wright
13 September 2023
Comment from uk.trustpilot.com
Absolute joke of a firm, avoid at all costs, day 1 deposited £50 and placed one of their free bet offers free £20 which won at 3/1. Day 2 they didn't recognise my e mail address and password, it is almost impossible to talk to them, they want to send you to outside agents which looks decidedly dodgy with the information they ask for. Still haven't got a satisfactory response from them and this is since March. Given up trying to even get my £50 back, biggest jokers since Boylesport.

Wiktoria
13 September 2023
Comment from uk.trustpilot.com
Suspend account and steal money. I signed up a few days ago on the bet 10 get 30 offer, i registered and it said don't need to upload any documents etc, i then deposited and placed the qualifying bet which won, when i tried to log back in and then couldn't, the account is suspended and need to upload loads of documents now, not even the courtesy of an email to let me know, just suspend the account and then need to wait on live chat, awful, will just suspend your account and steal your money

LM
13 September 2023
Comment from uk.trustpilot.com
Going to contact UK Gambling Commission and Resolver to complain about these criminals and report tbem to the relevant authorities. Also, will be contacting newspapers, TV programmes as well as posting reviews on social media and review sites starting here. Possibly, lawyers and small claims court too if needed. A few days ago I requested to withdraw my balance but was refused and suddenly three days later they decided to ask for three different documents. Two of them were fine, the photo ID was the problem. My expired passport was rejected and I do not have a driving licence. They told me I would need to renew my passport or get a driving licence otherwise they would not allow me to withdraw my money even even though Gambling Commission rules and regulations regarding online bookmakers clearly state: "You can withdraw your money at any time without unreasonable delay or restriction. You don’t have to withdraw it in instalments. They can’t confiscate your money if you don’t log in or prove your identity within a certain timeframe." Does everyone in the UK have a valid passport and/or a driving licence? My name, date of birth, address, payment card and bank details have all been verified. This is obviously a scam they are using to steal players' money or keep it for as ling as possible to earn interest on it. Disgusting and disgraceful behaviour.

Alex H
12 September 2023
Comment from uk.trustpilot.com
Stake restricted to 50p on horse racing markets. Average stake before being limited was £2.50

Tony Milligan
12 September 2023
Comment from uk.trustpilot.com
Good offers, plus free bets make it better value for me.

Mack
11 September 2023
Comment from uk.trustpilot.com
You win a couple of times and all of a sudden things get limited because of 'responsible gambling' concernsIsn't it odd how you weren't remotely concerned about that when I was losing? Only when winning did it become an issue. You love to hide behind terms and conditions as well, From now on I'll stick to the big names when I want to place a bet not the little joke companies like Leovegas / BetukGet in the bin you frauds

SwampDrainer2.0 Seeker2.0 (Richard Head)
10 September 2023
Comment from uk.trustpilot.com
As soon as i won on my freebet i was locked out of my account. I spent hours trying to sort it out but nothing. I won 30.40 but I'm not going to get it. TOTAL SCAM, BEWARE.

Disappointed
09 September 2023
Comment from uk.trustpilot.com
Okay until you have the nerve to win then they don't like the activity on your account and claim the bonuses/rewards are not meant to be used in that way _ I.e winning. They were fine when I was losing on them for a year but I got lucky with a few accas and then they show their true colours complaining bonuses shouldn't be used in that way!Im not even a winning account I just got lucky. U think they'd realise thatVery shorted sighted approach treating a good customer in this way. Very disappointed in their attitude

Thomas
09 September 2023
Comment from uk.trustpilot.com
I am absolutely appalled by my recent experience with this betting site. Not only did I have to endure the arduous process of trying to verify my account THREE times, but each attempt was marred by the chat support system crashing on me. It's baffling how effortlessly they allowed me to deposit my funds, but the moment I won, withdrawing turned into an unending nightmare.I've spent time on various betting sites, and I can confidently say that this is by far the worst I've ever had the misfortune of using. After nearly wasting 2-3 hours of my time trying to get my account verified, the least the company could do is compensate me for the hours I've lost.I will NEVER use this company again, and I strongly advise others to think twice before they do.

James Liversidge
08 September 2023
Comment from uk.trustpilot.com
Very poor. No verification whatsoever to take money from you but then start asking for personal date like your passport and utility bill just to withdraw money out. To suggest this is standard practice (as I've seen in a few replies) is nonsense. I have accounts with a lot of bookmakers online and none of them have asked me to do this. Why should people be expected to upload very personal documents that could lead to identity theft to a random portal just to withdraw their own money?Do not use this site.

Neil Williams
07 September 2023
Comment from uk.trustpilot.com
Instant deposits but 3 day withdrawal after twice contacting them, VERY POOR, no reason with today’s technology that withdrawals cannot be instantaneous, Skybet can do it why not every other gaming site.

Steve
06 September 2023
Comment from uk.trustpilot.com
Had a telephone conversation regarding my funding my account and answered all the questions, some intrusive. The same day I had my account blocked and was put “ under investigation “ . This lasted for over a week and I wasn’t able to access my money! Made to feel like a criminal when I hadn’t done anything wrong at all!!!!

BEN
03 September 2023
Comment from uk.trustpilot.com
Honestly avoid this site at all costs!! Deposits of £240 on my first day on this site and no problem taking the money but when you win they ask to withdraw to the account you topped up on!! OBVIOUSLY that’s what I tried to do!! They then put them funds back in your betting wallet as if they want you to replay and lose the lot!! That’s the trouble with you low end bookmakers!! Look at your reviews on here!! You should be ashamed!! If anyone wants a decent bookies with money in your account that day then I suggest live bet..You guys are a joke! The fact you’ve got an ex Wycombe player as your poster boy speaks volumes for your business 😂😂

Baz
03 September 2023
Comment from uk.trustpilot.com
Betuk casino is a sick joke...10 hands and dealer got blackjack 7 times...5 times I got beat on 20 by dealer hitting on 12 and getting 9. That's not normalIt's not normal to have the dealer getting blackjack every few hands and winning every hand with either 20 or 21. It's disgusting and I will be emailing the gambling commission about it that's how strongly I feelDon't mind losing but won't tolerate this nonsense from youYou call yourself betuk yet you're in Malta. Don't bother with a copy and paste reply. I've taken my money out and won't ever use again . despicable bunch

Reg Bird
03 September 2023
Comment from uk.trustpilot.com
I think maybe what some betting sites don't realise is , gamblers will always look for site / bookmaker who offer best odds , why would you take 4/1 when you can get 5/1 elsewhere , sadly thou what happens is , you get a message to say '' we have looked into your account & we have to say ''best odds'' will not be available to you anymore !! well so & so ...if you were offering comparable prices my account would be used far more often !!! this has NOT happened with Bet UK ....

Rory
01 September 2023
Comment from uk.trustpilot.com
Website is shocking.Offering less than half the stake on a -1 with the score at 2-0 with 3 minutes to go of normal time!

Andrew Caldecott
30 August 2023
Comment from uk.trustpilot.com
Got the promo and had it on a bet tonight- hopefully it’ll win - so far so good 👍

Barry Metcalfe
29 August 2023
Comment from uk.trustpilot.com
Avoid..Avoid..Avoid..I never write reviews but I feel I have to, warning you of this betting site..They are fine when you are losing, depositing money..But if you start winning then your in trouble..They will ask you to verify your account, which is fine and sticks to the gambling guidelines..However they ask you for documents that you will never get..They know this..Usually it’s id card with picture, bank statement, household bill.. picture of bank card..Not this company..They will ask you to get your PayPal account with email and PayPal logo showing..You can not do this on a mobile phone.You need a desktop pc to do this ..Then you have to screenshot it, which they don’t accept..This is the worst of all…They will ask of proof of card ownership..This you will never get..No bank will give a document containing of your full length bank card.. never, never..They know this…You will have to jump through loopholes..Absolute shocking betting site I used to think they was really good until I started winning..AVOID lads/lasses

Larry
29 August 2023
Comment from uk.trustpilot.com
Lost patience with theseWent to place a bet on the 6.10 bellestown race and yet again they took the odds off before the race had actually started. I went on live stream and they hadn't started loading yet. Betuk do this a lot especially on USA racing. When I told them they don't replySaturday 2.30-3.15pm website was down when tried to bet soccer. Live chat claimed nothing was wrong and to clear cache LOL. I sent them screenshots and yet they ignored meTime to punt elsewhere
Daniel Rhodes
03 October 2023
Comment from uk.trustpilot.com
Deposited 1800 then won 1500. Tried to withdraw and my account was instantly locked for verification. 1 week later and it’s still locked. I wish I used a different company. These amounts of money are very high to have locked so long.
Deposited 1800 then won 1500. Tried to withdraw and my account was instantly locked for verification. 1 week later and it’s still locked. I wish I used a different company. These amounts of money are very high to have locked so long.