Betvictor Review

I’ve not been with betvictor for long. the customer support from Mackie I received was excellent. didn’t have to wait long for a response and the minor issue was dealt with pretty quick. so far so good

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Site not working properly, keep getting an error message, and my bets are not showing up. Contacted support, and was made to feel stupid for my problem. The support person, Mackie, continuously ignored what I was saying, and did nothing to address the problem. Kept asking about failed bets, when the problem was with the website not working properly. Wasted my time to get nothing resolved.

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I have recently tried to sign up but have encountered dreadful service. I have uploaded every document requested but still no verification. Communication is shockingly poor. Having deposited £1000 and requested a withdrawal I am still waiting for this to be refunded to me over a week later. Worst betting company I have ever used!

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Great help and assistance by Jamie in dealing with my problem and rectified it quickly,thanks

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It is common to have to verify everything about you and your financials to be able to withdraw nowadays. However, it’s not common to have a system that doesn’t work and extremely slow and unprofessional customer support. I have been waiting months to be able to just simply send across my documents and I haven’t been able to do so. Best of luck to anyone that tries to withdraw from them

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This website is nothing but a scam the worse casino site in the U.K. market if you asked me watchdogs need to do a bit of investigating in my opinion doesn’t even deserve 1 star it’s like a 2pm arcade machine just feeding to get naff all back

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This site should be banned from UK gambling market.scamming players.rigged games no fair gambling on the site whatsoever.Highly recommend to avoid those thieving rats at all cost.

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Great platform. A lot of markets and very reputable. The support is great too, especially Anyi. Very prompt.

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So gave them the benefit of the doubt and had 1 more go 24 pounds gone in 5 minutes 1.00 and 20p won.. so in 3 different sessions different days and different times.. not even free spins or any profits just loss after loss.. not expecting to win all the time.. but for 81 pounds all n all in I expect at least a tenner back out of that amount.. absolutely shocking please guys stay away

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Anyi helped me very quickly and professionally. Thank you so much!

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Jamie’s the man! Keep him on, in fact give this person a pay raise. Very informative, quick response, factual communicator.

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Anyi went the extra mile to help me as a new customer experiencing difficulties with opting in to free bet offers 5 stars Anyi thank you

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Juan the customer service rep was great.Single handedly solved my issue and was patient, I’d give that guy a promotion.

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Customer service is excellent! But they have woke people at the management. They will ban your account if you say something that they don’t like. These people would report their own friends to authorities for offensive facebook posts. You can’t critisize their site, or your account will be banned.

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Some of the employees makes rude comments, totally disrespectful. Making fun of people who haven’t lost much. They are only being nice when you are losing a lot. If you say something back to them when they are disrespectful, they will simple abuse their power and ban you. Doing well on sports/live casino is like a sin on this site. Even if you had money on your account, your account will be closed and they don’t care.

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Jamie made it easier for me regarding my query on the promotions…very good customer service! Excellent!

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SOME REVIEW PAGES ARE FULL OF PRAISE FOR CUSTOMER SERVICES FOR GENUINE REASONS!We’ve all seen those other companies with their fake reviews written by their own staff. But these on here will be true. When I informed Francesco about a mix up on the NFL price display list, the chatbot put me straight through ; they thanked me, offered to cancel my bet, no need, and informed the traders, saving no end of confusion for the customers.Hence Im straight on here to thank him/her

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Aiden was brilliant and resolved my issues very quickly. Thank you Aiden

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Adam was super helpful when I ran into trouble. Great sports book!!

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This site is a con x amount played in casino and no return biggest win was just over £7,bonus rounds what bonus rounds? would have more luck finding a needle in a hay stack.Site will just take take take with no return.

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I deposited $50nzd and won some money my balance at $162 then they suspended my account with no reason and now ignoring my messages. Avoid them

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Chris was super easy to talk with also very fast and helpful.

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excellent service than other sportsbook i love it betvictor to play .please make an update scores sometimes it suspended than more time we expect

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I had a problem with an unsettled bet and Chris promptly helped me and got it settled!

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1 month later played again 17 pounds but not close to anything went in 3 minutes at 20p per spin most I won was 90p.. as always it’s random I lost 40 the first time and lost 17 the next and realised it won’t pay.. I think most bookmakers have become immune to bonuses and paying anyone.. stick to sports betting now.. good luck everyone

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very kind support service. Got some issue with my verification but it ended well

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I registered few days ago in Betvictor.I deposited some $ after I earned some profit on football event, my account got closed. I contacted customer support no reply on email. I contacted live chat they said send email to accountsecurity@betvictor. ComEmail sent and nobody replied.Avoid SCAMMERS like that!!Bookmakers like that shouldn’t exist!!

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Kaylan helped me easily solve my issue. Straight-forward, quick and polite.

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Very easy to communicate with agents there. Kaylan was very helpful to us with a quick response and solution to my issue. Thank you Kaylan.

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Hi – raised a query with BetVictor and it was resolved the same day

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I dealt with Kaylan about some issues I was confused about, and although I didn’t agree with the reasoning, I have to applaud their high level of respect and understanding. Also, I need to aknowledge their willingness to help deal with the situation since I understand what that position requires from working similar jobs in the past and it can be exhausting. Please give them a raise, from what I saw they genuinely deserve it.

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I contacted Anyi at talksport and he understood my problem instantly and was sympathetic and resolved my issue brilliantly. Understanding and gave me brilliant advice for next time.

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This is a genuine review and not a salty one just because I didn’t win. I lost £200 and then deposited more, went to play and couldn’t (they closed my account) the money that I deposited was just sat there, I spoke to someone and was told withdraw it as your account will be closed. So I did, account closed no money back in my account no body is helping me very unhelpful business it actually make me anxious that it’s a scamming site because of how weird things seem to be going, no phone number to call, no response to my emails, they literally have my money on their end and haven’t given it back. taking it higher to gambling commission and will do everything in my power to get my money back and let people know to be wary.

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Spoke to anyi at heart bingo customer services and he/she went above and beyond for my query this person deserves a pay rise

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I contacted betvictors customer service & an agent named Chris was my advisor, who handled the reason I messaged them quick & efficiently.I had to contact again(as was advised &not a problem with betvictor as the agents Ive spoken with were very efficient) their responces were quick.The agent I spoke with was Anyi who again handled the reason I messaged them quick & efficiently.

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What has gone wrong. Pricing of racing used to be decent with a fair over round. Not now. If you compare the odds with rival bookmakers ay Paddy’s or Bet 365 they are beaten on every horse in every race on the after 10am market. It’s a shame because it was a decent competitive site but now it’s just redundant.

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I had a query about a free sports book bet I won on the Predictor game.I didn’t know I’d won it until I casually looked through my previous predictions.I contactable the customer service at BetVictor and was looked after by Mackie.I supplied the relevant information and within 5 minutes maximum the £50 free sports book was added.Couldnt ask for anymore .Mackie was OUTSTANDING. Thanks again Mackie.

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Anyi managed to solve my issue… When all others failed thank you

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Biggest thieves in the UK.Scamming players with rigged games.spend £100 return only £20.firty filthy rats.Dont do anything only stealing from players highly recommend to avoid thus site as they bunch of shameless scamming rats

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Scam gambling betting site as many others. Won some funds on live casino and when I tried to withdraw the winning funds my account got restricted saying that I have to upload docs to verify my account. Uploaded everything around 30 days ago but they are all still on “pending”. Support just ignoring me

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Jamie was very helpful with assistance today thank you

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Great customer service, quick and efficient and solves any issues i have promptly.Kaylan was great!

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I had read the opening offer wrong and didn’t get the bonus because I didn’t fully understand it but they were so helpful and gave me the bonus as a goodwill offer

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If I could give zero I would . Worst online casino ever and I would definitely advise you to avoid it like a plague . The online casino games do nothing they just not even give you a small wins you just blow money without even having a game customer service is rude when you ask a question they then asking your salary straight away and if you can afford to play .Kaylan was super rude staff over the chats and closing down chat without me finishing to talk will be not visiting this casino again and I hope other won’t also

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Chris who was the agent helping was very helpful and understanding. I’m enjoying this app so far thanks

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The games are great we’ll organized.The help line Is awesome had the pleasure to have Kaylan help me with my verification process and she was very helpful made my experience very enjoyable and fast.

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Don’t play the free spin game. Instead of giving you a free spin, they take it from your balance and then refuse to refund. Scam company, avoid.

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I had a problem getting my bonus bet, Anyi helped me, and the help was very quick and efficient! Great customer care! Thank you

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My experience was good anyi really helped me a lot she was fantastic 👍🏼

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Helped by Anyi to resolve an issue on free bets, great customer service.

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