Betvictor Review

Liam and Vicki from c/s were brilliant I deposited £10 for the sport bet if free bet £10 and receive £50 in free footy bets but I will say Vicki and Liam was very professional and they both solved my problems in no time very grateful and they credited my £50 in free bets immediately. Hope to have a win tonight many thanks guys one happy customer :))))))

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I had a question regarding a promotion, this was answered by Max quickly and to my satisfaction in a friendly and professional way

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Amazing help from Anyi who helped me with an issue (of my own making) with a sign up.

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great customer support from chris and so far a good site to play on. payment is slightly slow but could be my bank

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They managed to resolve my problem within minutes great service

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Great service by Jayce very good customer service Put on to an agent right away, always fair play going on never had a problem with loading times good technology being used here and very good casino that is well deserved the good reviews customers are always happy which puts all other slots to shame

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Used chat and had contact with Max who sorted out my query very efficiently

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Signed up as a new customer, website is so glitchy, not user friendly, I have just placed some matchmaker bet and can’t actually see the selections I have chosen, a truly dreadful online bookie, once I have claimed my fee bets I will close the account

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Just want to let everyone know that JAMIE was so helpful and if I can double your stars i will.

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Very prompt reply from Live chat. Reese solved very quickly my issue relating a bonus glitch

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Reese was brilliant he resolved my issue really quick highly recommend thanks reeese at talksportbet.com

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I’ve used many other sportbook including bet365, Pinnacle, betway and so on.Betvictor is the best and I’ve never had an issues with them. The chat agents are really helpful and fast with response.

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Reese was fantastic and fast with helping me with my query! Fantastic customer service!

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Was having a little trouble understanding this free bet so I went on the live chat and someone named Max was as helpful as can possibly be. Helped me a lot.

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Great customer experience, Anyi was really helpful and explained what was needed and helped me.

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Great service from Vicki. She was able to help me navigate through the sign up offer as this is my first time signing up. She was patient and very helpful. Thanks Vicki

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Excellent Customer ServiceI must say the customer service with BetVictor is second to none. Live chat answered within a minute. Have only had 1 or 2 small issues but were very quickly resolved. I had the pleasure of dealing with Jayce in customer service today and again a top class service.

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Had an issue with uploading money to the account. Contacted customer support through the live chat and spoke to Max who quickly solved my issue. Max was very helpful and polite.

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Jank site 5 star reviews are blatant lies saying 5stars that would mean excellent it’s very poor not worth the time and effort or the waste of money watching digital reels spinning your money away no chance of any gameplay overall my conclusion is that it’s disgusting that they can get away with it oh and when you remove this review I will write another one and hopefully someone will see it and save some moneyWhy are you asking for details I think I have given them to you your site is a complete con the random number generator does not allow 200 spins to pass by without so much as a sniff of even a 10p win come on you are taking the p..s you are blatantly robbing us I have proof of this so do yourself a favour and …. Off

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I got in a mix up with the joint offers, opting in for the casino one when I wanted to opt into the sports one. Jack was very helpful in letting me switch over to the sports joining offer. I am happy with the professional and quick service he provided

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Contacted customer services with an issue, Max helped me through the issue and resolved it quickly, hes a credit to your team.

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Had a customer inquiry with someone called max answered my questions straight away.he was very helpful thank you max

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Does anyone genuinely believe these thieves have a 4.4 star review 😂😂 they are all bulls*it believe me I’ve been playing here for over 4 months I’m 2k down and not won a penny!!! Nothing changes i play one game and it’s literally dead! Base game pays nothing takes hundred and hundreds of spins for a single bonus for utter tripe back! These people are just glorified con men and thieves and if anyone else run a business like these scammers they’d be locked behind bars! Every review of one star is completely true! They just keep knocking mine offline because they don’t want to be seen for their true colours! I literally have around 70 hours of video recordings of this garbage and in my tempted mind I want to put them onto a drive and send it to the proper authorities, they are nothing but lying cheating scum! I get you lose and win..but I haven’t won a single thing in 2K + it’s laughable! I don’t even play high stakes anything between 10p and 40p yet you accumulate absolute nothing back, it’s over within minutes 😂 then you complain or say they’re unfair and you get the same generic nonsense on their live chat! It’s about time they were internally investigated as they are owned by another cheat site in 888! Trust me save your money you’ll only regret playing with these utter frauds!

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I was really happy with the swift dealing with my issue although my wish was not granted in the time I was told it was customer service was fast and friendly x

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I am customer for a week. Yesterday won jackpot and withdraw £1000. Money was avaliable in my account for less than 24 hours. Also contacted customer support few times and I can say except the stupid chat bot, customer service was excellent. Have minor notes about the app design but overall my opinion for them is very good. If they can implement instant withdrawal will be the best.

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Another deposited ripped in matter of minutes. No wins no bonus rounds. Just hundreds of dead spins. This site is scammy as out. Stay clear

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I had made a silly error that was embarrassing but advisor Chris was fantastic.

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Max was really good help today, he was friendly and helpful. Pleasure to talk to!

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Just joined lost 50 quid no wins poor to say rating is so good, update looked at my playtime selected 25p spins with £34 pound on my account, played 2 spins that should of cost me 50p , but after my two 25p spins my balance had done down to £14 pounds , that’s £10 pounds a spin it cost me , and what reply did I get?The same generic email they always send out , they have not even looked into it , daylight robbery at it finest , stay away from this site they will rob you blind .Now had an email saying they going to remove my review in three days , clearly so nobody can see it and they look good to everyone , absolute fraudsters

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Brilliant help reece top guy for helping me out with my problem 🙂 welcome off sorted ::) happy customer

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I was initially disappointed about an offer I was interested in but after a short conversation with Max I was credited the offer. I’m likely to recommend Bet Victor to my friends and am also likely to use the site more after this pleasant interaction. Good job

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I’m shocked how this site has 4.3 stars, absolutely the worst customer service, (vicki, christina, eli etc) are all brutal. They keep saying please email us at the generic email just to get a generic response. Screwed out of 600$, again. Yet no investigation gets done and I am just out the money due to a crook site

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literally never had a single issue with this site the layout is good the payouts are fast live chat are good 10/10 best site i’ve found online

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Max helped me with my welcome bonus despite me not activating my promotion beforehand. He sorted it out for me straight away. Thank you, Max! 🙂

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Pretty impressed. Fun to play even when you loose money you still feel like you had a good run. Good games and nice to see a fair slots game. Fair play bet victor.worth the money. Win or loose.

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Very helpful, had ma one one called Max and he was very useful and got my question answered and sorted straight away!

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Antony was efficient and sorted out my log in.

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Very bad customer care service to Customers from Africa especially Nigeria. And there have been lots of complians concerning the verification like Jade and lily who deliberately refuse to verify Customers and deliberately end up blocking their account and not refunding their deposits. I am a sport blogger and I thought betvictor was a great platform and I wrote about them and it got to thousands of Nigerians and Nigeria is the biggest gambling nation in Africa. Betvictor verification team just proved to be racist for they deliberately call Nigeria legit documents fake and end up blocking these good Nigerians account without Refund. I regret ever writing good about betvictor. Bunch of racist in there

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Max was very helpful and respectful. Very quick response and solved my issue right away. Thank you max. will definitely recommend this app to all my friends

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I don’t even want give them 1 star.They don’t deserve one.Betvictor is terrible.You can’t get hold of anyone.If you send them an email you have to wait 3 weeks for a reply compared to any other site which is 48 hours.Avoid betvictor

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I haven’t tried the site yet just wanting to no what ID do you need to have to be verified pls

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They are the worst betting site I have ever been on.My account has been suspended for 6 weeks.I have gave them all my information and still they don’t let you have a bet.So if you want to bet with betvictor you might be able to get 5 pounds on.Shocking siteThey must have seen the review and they closed my account immediately but they have not been very quick in putting all my money back in the bank.They closed the account so close it properly and cancel all my outstanding bets and put the money back in the bank. Thats what I call closure

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Customer service is still inconsistent and terrible.Christina , Eli, Sammie all brutal. Some good reps but it is very rare you get someone who will HELP as opposed to an automatic bot response

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Speaking to a person my account got verified in minutes, despite showing the same documents I had through the online system.

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This gambling site never pays out, absolutely shocking,personally I hope they are put in front of a judge and liquidated, Have a lovely Christmas x

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300 pounds withhold by BETVICTOR for no reason. This is happening in December 2023, in a democratic country like UK, they are stealing money from the account and closed the account without explanation. Just told me( see text attached) that i have breached the terms and conditions, witch i have carefully read and i have done nothing wrong. I have only placed 4-5 bets and luckly i did not win a big ammout. Imagine if i would win more….The closed my account, took my 300 pounds, and gave me no explanation other than you breached the terms and conditions. AVOID THIS COMPANY! I am in the proccess of filing a IBAS complaint and see how it goes. Will come back with an update. “Account Security (BetVictor)16 Dec 2023, 11:56 CETDear Ionut, In response to our recent enquiries regarding your BetVictor account, we would like to advise you that your account with us has been closed following our investigation into activities on our site. BetVictor reserves the right to suspend or close your account at any time where there is an unacceptable use of our services which is covered by Section 17 of our Terms and Conditions. The specific details can be found by clicking on the following link, https:/ /www .betvictor. com/en-gb/pages/terms-conditions/row-terms-and-conditions/use-of-services? Following our decision:• No activity shall be permitted (including deposits, withdrawals, betting or gaming)• No bonuses or contingent winnings will be credited to your Account BetVictor reserves the right to withhold the funds in your account from you where we suspect you have acted in breach of these Terms and Conditions or any other agreement relevant to your activities on our site, including where we suspect an account has been linked with Prohibited or Fraudulent Practices or Dishonest activity. Should you wish to make a complaint regarding this decision please refer to our Complaints and Disputes procedure as set out in the Terms and Conditions. Kind Regards, Account Security”

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Had an issue with a game Chris was swift to sort it for me. Also I’m new to BV so far the platform works well. It seems fast and smooth unlike ladbrokes which is like trying to put bricks through a cheese grater.

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Excellent customer service by Chris, quick, very swift and stress free with minimal questions, in fact no questions asked he just sorted my issue efficiently. Many thanks Chris

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Love live chat through this site i needed to inquire about a withdrawal i had made last week and my querry was delt with instantly by (Gyorgy) who was so patient and clear with the answers i recieved and wish that at any point in life i ever have to deal with online querries like this that who ever i get helping me is as good and clear as (Gyorgy).So thank you again and wish you a merry xmas and happy newyear

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4.4 rating is a lie. Trust me after close to 40 hours worth of video over 200 thousand spins and over £2k in deposits (10p stakes 98% of the time) I’ve only ever received the same boring manipulative gameplay on the same game throughout a month! Today I again stupidly deposited £45 and it took me 420 spins for one bonus for a whopping £4 payout not even 0.01% of stakes back and that’s been like it on every bonus paying the same amount or close to everytime, had countless 4 scatter bonuses where I have counted on one hand how many times the fisherman comes out. Had 85 free spins two days ago one 15 spin bonus the rest 10 spins and in 85 spins he come out a whopping 5 times! Yesterday in 350 spins I accumulated 2 bonuses and the returns were 60p and 5p today like stated 450 spins 1 bonus £4..they harp on about a random number generator which is a complete con as if this did exist it wouldnt be genuinely random and would do them same thing over and over and over. Most the chat bots don’t even know what day it is let alone anything about gaming period. One tells you your gameplay is measured on thousands of spins the next its millions and millions 😂 already have their pre written text laid out infront of them before you’ve even started talking. Their promotions are just awful and never credited, like I said £1600 and was opted in for their “winners club” yet have not received a single dime back! I cannot believe that I’m at the point where I know the gameplay is highly manipulated and scripted that I’ve had to record every session I’ve done, I will make sure I seek legal advice and have the gameplay checked over. They don’t like bad reviews as it stops new customers signing up so I wouldn’t be at all surprised if this is knocked offline as it’s a crime to truly express the reality of this site. If any other “business” was run like this absolutely fraudulent garbage they’d be put behind bars. I think some serious investigations need to be taken on this site. I’m not angry nor upset with the money lost so before you think it’s because I’m a sore loser it’s not it’s merely the fact that over the course of all the spins and deposits you’d expect a tiny bit of enjoyment if not a little bit of money back. Tread carefully with these lot is all I can say!

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