Betvictor PLAYER REVIEWS(3081)
Kristofer Wilson
07 June 2023
Comment from uk.trustpilot.com
There so sneaky the welcome bonus is not what you think can't withdraw your winnings with casino until u bet over 200 pound the sports bets Haa be team marked 3 to 1 so the team going most likely lose what u select
martin
05 June 2023
Comment from uk.trustpilot.com
had an issue with a free bet Harvey was most unhelpfull and fobbed me off but it was resolved by Belen who was helpfull thank you Belen thanks for nothing Harvey
Max Pattison
05 June 2023
Comment from uk.trustpilot.com
Jesus was very understanding and clearly communicated what he was going to do help me
Richard Heales
05 June 2023
Comment from uk.trustpilot.com
Very helpful customer services, sorted out my issues very quickly
Chris Webb
04 June 2023
Comment from uk.trustpilot.com
What online bookie cant give you a lifetime RTP from the slots? Every other bookie can do this except BetVictor! Can only do the last 24 hours apparently, complete rubbish. Probably don't want the player to know the truth about how much we're being deceived. Came back to this crap site after a 6 month break. Shouldn't of bothered
gaz rich
03 June 2023
Comment from uk.trustpilot.com
I had a darts bet in live play at 0.30 on friday night, sat morning which was settled correctly as a winning bet. The same 2 players played each other again the following night and the winning bet suddenly became a losing bet and 166.50 was withdrawn from my account because they resettled my bet on the wrong match. Thanks to keith for his help in putting things right again
Rayb Matt
02 June 2023
Comment from uk.trustpilot.com
Francesco was great and kind in solving my issues..e was genuine in his approach kind and quick to adapt to the situation..he made my day great..great job Francesco
Simon Green
01 June 2023
Comment from uk.trustpilot.com
Very helpful, answered all my questions fully and left me with all the necessary information to move my query forward.
Gregory Burgess
01 June 2023
Comment from uk.trustpilot.com
I went to have 50 ew on a 16-1 shot at 18.37. When my bet was processed, I was on at SP - less than a minute later, 14-1, then 16-1 were available. No other betting company has ever done this - the worst that can happen is you will be on at a lower price and most, not all, will warn you the price has changed. Absolute con artists.
Rhys Mattey
01 June 2023
Comment from uk.trustpilot.com
Reese was really helpful and sorted out the problem for me
Sharon
01 June 2023
Comment from uk.trustpilot.com
So last time I wrote a review it was taking down for some reason,also it was honest,they must skip a month,deposited 250 again as thats my monthly limit,not so much as a decent spin,Im not bothered about the money,it just gets boring,dont get me wrong Ive won a lot on this site,but out of the sites I play on thats never happened on any othe,this one shouldnt get taking down as it is fact and I have plenty of screenshots,it just gets boring when its the same spin after spin after spin
Cat
30 May 2023
Comment from uk.trustpilot.com
2200£ and not a win and and much more befoure..just selfexclusion it.s the best way to win with them
Laczko Boby Emanuel
30 May 2023
Comment from uk.trustpilot.com
For me 0 star but don't worryFor me 0 star but don't worry. I'm trying so many slot and the winning rate not 95% only 20% or Les. I'm sure they not scam but still you can't win definitely nothing just Loose your money. I'm spin today about 100 time and clearly pay back 2 time. I know the RNG etc but seriously 2 week play every day and just spend money to see how spin the game not funny and yes new I'm sure someone write back this is game for fun and not for wining to make money just for fun (loose your money) etc. I'm million % everything fake the RTP etc the RNG about 0.05 100.000.000 from 1 precent to win so better if you buy lottery... I never go back.Date of experience: 15 August 2022Really delete my review?Don't delete this is the truth!
Lorraine Reading
29 May 2023
Comment from uk.trustpilot.com
Chris the agent extremely helpful and friendly. A pleasure to deal with & well done Betvic for having Chris on your team. Perfect example of helpful agent.
Ireneusz Korczynski
27 May 2023
Comment from uk.trustpilot.com
Jaice had sorted problem very quick. Really Good service.Thank you.
Ben Leier
26 May 2023
Comment from uk.trustpilot.com
Great sports betting platform, and great customer service, unlike many other sports betting sites. Belen and Kamil were my agents names (two separate occasions). Very pleased with this sportsbook so far.
Macy Palaro
26 May 2023
Comment from uk.trustpilot.com
Orsi made my experience in live chat so great. Made me feel very special and well taken of. Customer service is usually amazing but Orsi took it to the next level. Hopefully you’ll be one of the lucky ones to interact with them !
Chris Alex
25 May 2023
Comment from uk.trustpilot.com
Support was really helpful up till my issue get sorted. Awesome
Bryan Green
25 May 2023
Comment from uk.trustpilot.com
Worst site I've ever played tbh always chasing your losses, never pay out any decent wins that I've noticed... they say they are regulated? By who I would like to see. Keep your money and spend elsewhere if you have any sense!! You have been warned. Read the other negative reviews as they are genuine. The app seems like its rigged to always chase negative spins altho.how this company still circumvent the law beggers believe... deposited £1234 withdrawals 0
Bryan Green
25 May 2023
Comment from uk.trustpilot.com
Worst site I've ever played tbh always chasing your losses, never pay out any decent wins that I've noticed... they say they are regulated? By who I would like to see. Keep your money and spend elsewhere if you have any sense!! You have been warned. Read the other negative reviews as they are genuine. The app seems like its rigged to always chase negative spins altho.how this company still circumvent the law beggers believe...
customer
24 May 2023
Comment from uk.trustpilot.com
Good one and even the support did well and give a respond instantly ??
customer
24 May 2023
Comment from uk.trustpilot.com
Truthfully, I am a new customer of Betvictor. It's funny because normally one would get a couple of wins when first joining. But not here. I have truly never seen worse slots in my entire life. And I've played slots for a long time. The RTP is appalling. I've gone through 200 on smallish stakes 50p/60p and nothing to show for it and very little time.I don't think I'd recommend this company to my worse enemy. Please avoid if you like slots and value for money. I obviously don't expect to withdraw everytime I play but I'd expect enjoyment at least.
Anthony Scott
24 May 2023
Comment from uk.trustpilot.com
The Absolute worst bookies ever. Don't even put free competitions on for free spins or nothing. William Hill, Ladbrokes, coral all other bookies do loads of stuff like that to give a little something back for giving then your business. No wonder people don't use bet Victor.. I'd give it a - 1000000 if the option was there. Stay well clear of this site People. Go to William Hill and enjoy the offers and promotions they put on. They look after there clients. Unlike these scum!!!!....Updated Review... I would like to update everyone who read the last review I posted. Since then bet vitctor has updated the game play and introduced a free daily game to meet other betting sites and I'm very pleased they have done this. Thank you for doing this personally as it gives a little bit back to us who use your services and a very quick response to the issue the I made yous awere off... Customer service 10/10. Thank you BV
Anthony Scott
24 May 2023
Comment from uk.trustpilot.com
The Absolute worst bookies ever. Don't even put free competitions on for free spins or nothing. William Hill, Ladbrokes, coral all other bookies do loads of stuff like that to give a little something back for giving then your business. No wonder people don't use bet Victor.. I'd give it a - 1000000 if the option was there. Stay well clear of this site People. Go to William Hill and enjoy the offers and promotions they put on. They look after there clients. Unlike these scum!!!!
customer
22 May 2023
Comment from uk.trustpilot.com
Only joined this site, and made my first deposit today. 30. Played slots on small stakes and out of the 30 I made a return of 2 which I got on their own transaction page. Have screenshot it too haha the rest were all dead spins. On an advertised game of 95% RTP.I will give it another go maybe next week but I'm not going to waste my money to get no entertainment at all.
Shawn Main
22 May 2023
Comment from uk.trustpilot.com
Used their match bonus offer then was limited to slots w both the deposit n the bonus money.Played slots and at the beginning of each game a notice pop up "further bets will be taken from your bonus". Used up the bonus n left the deposit in the account. Few days after came back to 0$, they claimed jn the agreement, my deposit money is to be used up first then the bonus. Why would a legit casino resort this such a low handed scam!!!
You know who
22 May 2023
Comment from uk.trustpilot.com
Allowed me to spend £62k in one minth. Gagged me with a settlement for 21k refund yet said no wrong doing. Still think it’s ok to spend 40k in one month with zero checks at all.
martin
21 May 2023
Comment from uk.trustpilot.com
its a money pit lose lose lose will suck you in and drain your money with very poor pay out save your money.
Connor Carter
21 May 2023
Comment from uk.trustpilot.com
honestly one of the best online casinos i have used, any problems the live chat is straight there to help. i got Adam in the live chat and absolutely perfect service helped out straight away after i provided details. i understand that for some to wait a few hours for your pay out is bad but its a heck of a lot better than most other casinos. also part of me feels like a lot of 1star reviews are just salty tbh.
Kallum Allan
20 May 2023
Comment from uk.trustpilot.com
This sites withdrawal process has really went downhill. Not long ago this was the fastest payout site there possibly was. Unfortunately now you wait hours for your payout to be processed.
Mrs Hopgood
20 May 2023
Comment from uk.trustpilot.com
As many have said before me (I should have read the reviews before putting my money in) this site is by far the worst site I have ever played on. It will give you a win on your first deposit and then after that it doesn’t matter how much money you put in, you will not win! Please please don’t waste your money on this site. The star rating is mis leading as most of the good reviews are complementing the customer support team rather than the site itself. I don’t bet big on slots, I do it for a little fun but I do expect my money to last a little while and not go straight through EVERY SINGLE TIME.
Vinicius Amato
19 May 2023
Comment from uk.trustpilot.com
Antony helped me a lot with my transactions. Good support in this bookmaker
Stephanie
19 May 2023
Comment from uk.trustpilot.com
Great site if you win small amounts as they payout pretty quickly and good selection of games.I won 21,000 they claim it takes 7 days to pay out but it only took 24 hours.
Michael Barber
18 May 2023
Comment from uk.trustpilot.com
Best customer service I have personally experienced while playing online casinos. Almost instantly get back to you via the live chat. Kind and very friendly, I would like to personally thank Orsi for helping me out.
Carrina Dillon
17 May 2023
Comment from uk.trustpilot.com
I signed up and was given 200 free spins with no waggering. I think the bad reviews are just from people who loose . You can't expect to win . If it's meant to be, it will be x
Macy Palaro
16 May 2023
Comment from uk.trustpilot.com
Customer service because of Max, is top notch, not to many platforms have this type of interaction including the chat agents, and if your lucky youll get one like I did , Max, who is an absolute rockstar and actually listened and offered real time solutions with real words not just copy and paste paragraphs. Which means the most. When you feel like an actual human, and not just a money maker to a company, being appreciated feels great and Max just did that for me :)
Lee Brennan
16 May 2023
Comment from uk.trustpilot.com
Chat with orsi.Great service, responded each time with a descriptive solution
Justin O'Brien
15 May 2023
Comment from uk.trustpilot.com
Joined and after only 1 week and a handful of sports bets, half that I lost the other half that I won.. I've been restricted and told to withdraw my money and leave their site, for no reason. Seems like another sports book that is strictly looking for losers and parlay bettors. Just another fraud.
Kelly Hardie
14 May 2023
Comment from uk.trustpilot.com
Would give it no stars if i could. The only time i won on here was with my welcome bonus, i miraculously managed to wager and withdraw some money. Since then not one win on slots, oh actually i won 6.20 on big bass hold and spin on a 30p spin, last night i won 90 pounds off a 20p spin on PP. Wont ever deposit again, the payout on the games is ridiculous. UPDATE. I have been reading the reviews and the only good reviews are from people commenting on how good their customer service is and how great live chat are and specially mentioning names. A good site doesn’t ask you to leave a good review and name the chat operator, that’s the only reason they have got so many good reviews 🤷♀️🤷♀️UPDATE 2 Now they are asking for my account number and name or they will get my review removed. Just shows how much they don’t want the truth out there, they can close my account for all i care 🤷♀️🤷♀️
Stuart Cameron
14 May 2023
Comment from uk.trustpilot.com
I had a problem with my account that was resolved by Antony. Many thanks.
Andy Somers
13 May 2023
Comment from uk.trustpilot.com
I registered a new account to get a free £30 bet offer, but I deposited by PayPal instead of debit card so I didn’t qualify for the offer. I went on the live chat to query it and before I had even typed the msg my customer service operator Belen had spotted the problem and credited my account £30. Great service, very pleased.
Tyler
13 May 2023
Comment from uk.trustpilot.com
Jeśus was an amazing help great communicator and surprisingly against my thoughts I was blessed enough to receive the sign up offer. And I’m excited to start making some sports bets :)
Shannon C
11 May 2023
Comment from uk.trustpilot.com
Just come back on to say ignore the reviews saying they arent legit or they block your account before you withdraw. I have been a new player now for about a week and I have won a whopping 1k. Was in absolute shock! Paid out within 12 hours. So grateful for this huge win! All my other withdrawals have gone in within 10 mins - a couple of hours. Love the free spins too. Customer service is great. Love the app & of course the winnings. So grateful Thankyou very much bet victor & all your wonderful staff. Have posted you on all my socials. Have a blessed day ??
David Hewitt
11 May 2023
Comment from uk.trustpilot.com
Max was outstanding helpful in my time of need can't fault the high level of customer service . Thanks Max
customer
10 May 2023
Comment from uk.trustpilot.com
Live chat employee Jess made my experience very straight forward and easy. Was very accommodating for me as a new customer would recommend this app simply for the great customer service alone. Thank you Jess
Ana Beatrz Mascarenhas
10 May 2023
Comment from uk.trustpilot.com
I talked to Jesús today and he was very attentive and helped me a lot. As for BetVictor, I didn't have a good experience because she closed my account and requested documents, self holding document, proof of deposit of my account. I sent everything by email as requested and even so they said they would not unlock my account with R$ 1144.74
Langham
09 May 2023
Comment from uk.trustpilot.com
Matt quickly credited my account with promo bet when I made a mistake during sign up. Easy to contact, technical support. Thank you!
Real Name
09 May 2023
Comment from uk.trustpilot.com
The poorly conceived, poorly made radio ads with Harry Redknapp prove that this is a mickey mouse company.
Scott Browne
09 May 2023
Comment from uk.trustpilot.com
Chatted online to an agent called Belen. Super service. Resolved my query quickly and was very helpful. Thanks Belen.!! ?
Carly
08 June 2023
Comment from uk.trustpilot.com
A newbie to playing slots, I signed up using the new member promotion. I deposited and staked 20, and got the free spins. I totally appreciate you can't win all the time, but i played over 600 spins in total across various games and didn't get the feature once! Not once! In over 600 spins! I couldn't believe it. Just watched the balance go down and down. Won't be depositing or playing again.
A newbie to playing slots, I signed up using the new member promotion. I deposited and staked 20, and got the free spins. I totally appreciate you can’t win all the time, but i played over 600 spins in total across various games and didn’t get the feature once! Not once! In over 600 spins! I couldn’t believe it. Just watched the balance go down and down. Won’t be depositing or playing again.